---
title: Kodavox Reviews
meta_title: 'Kodavox Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Kodavox works for a business like yours.
date_modified: '2026-06-17'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---


# Kodavox Reviews
**Vendor:** Kodavox  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)
## About Kodavox
Kodavox is an AI-powered customer communication platform that helps businesses answer every call and message and convert more customers — without growing headcount. Its AI Voice Agent answers inbound phone calls 24/7 in a natural voice, handles questions, books appointments and routes calls. On WhatsApp, Kodavox replies to customers instantly and runs broadcast campaigns. A single omnichannel team inbox brings calls, WhatsApp, Instagram, Facebook, SMS and email together, with assignment, routing and queues for your team. Beyond support, Kodavox runs proactive AI sales outreach, qualifies and follows up on leads, and includes a built-in CRM, no-code workflow automation, real-time call transcription and AI call summaries. Kodavox is built for small businesses, call centers, remote teams and enterprises across travel, hospitality, eCommerce, automotive and financial services. Start with a 14-day free trial — no credit card required.






- [View Kodavox pricing details and edition comparison](https://www.g2.com/products/kodavox/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-22+16%3A17%3A04+-0500&secure%5Bsession_id%5D=fa9fcb56-62ff-4b78-aa6c-608b24aa718c&secure%5Btoken%5D=ba83aff6693e9181da642902716a795eb63d3edef8ac9744bfce80733422fb0b&format=llm_user)

## Kodavox Features
**Additional Functionality**
- Call Reporting
- Automatic Call Distribution
- Call Whispering
- Callback Scheduling
- CRM
- Call Tagging
- Dashboard
- Call Recording
- Alerts/Escalation
- AI Copilot
- Call Transcription
- Queue Management
- Manual Dialer
- Call Tracking
- Auto-Dialer
- Call Monitoring
- Activity Tracking
- Multi-Channel Communication
- Contact Management
- Sentiment Analysis
- Progressive Dialer
- Voice Recognition
- Reporting/Analytics
- Monitoring
- IVR
- Call Logging
- Chatbot
- Third-Party Integrations
- Outbound Call Center
- Interaction Tracking
- Voice Mail
- Call Routing
- Automated Responses
- API
- Call Transfer
- AI Summarization
- Call Center Management
- Inbound Call Center
- Surveys & Feedback
- Chat/Messaging
- Predictive Dialer
- Blended Call Center
- Caller ID
- Generative AI
- Performance Management
- Computer Telephony Integration
- Call Scripting

**Channels**
- Voice
- Social
- Live Chat
- Mobile SMS
- Email

**Generative AI**
- AI Text-to-Speech
- Generative AI

**Functions**
- Call Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data
- Predictive Dialer
- Automated Routing
- Real-Time Analytics
- Reporting/Analytics

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration
- Computer Telephony Integration

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment
- Callback Scheduling
- Activity Dashboard
- Call Reporting

**Additional Functionality**
- API
- Alerts/Notifications
- Call Transfer
- Data Import/Export
- Call Scripting
- Interaction Tracking
- Collaboration Tools
- Call Monitoring
- Customizable Reports
- Contact Management
- Activity Tracking
- Automatic Call Distribution
- Contact Database
- Chatbot
- Call Center Management
- Performance Management
- Call Tracking
- CRM
- Reporting & Statistics
- Quality Management
- Agent Interface
- Queue Management
- Customer History
- Voice Mail
- Monitoring
- Call List Management
- Chat/Messaging
- Workforce Management
- Campaign Management
- AI Copilot
- Email Management
- Caller ID
- Multi-Channel Communication
- Real-Time Monitoring

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