Products

Votacall Hosted Call Center is a robust Cloud-based solution that delivers a reliable, efficient and feature-rich experience without the initial CAPEX expenditure associated with legacy PBX solutions.

Tryvium is an AI-powered, cloud-based contact center solution designed to enhance customer and employee experiences by integrating seamlessly with Microsoft Teams. Leveraging advanced artificial intelligence and machine learning, Tryvium streamlines operations, automates routine tasks, and provides actionable insights to optimize performance. Its comprehensive suite of features includes intelligent routing, multilingual virtual assistants, real-time analytics, and robust integrations with leadin

iCallify: intelligent call center software is one of the most popular products offered by iNextrix. iCallify is developed using cutting edge technologies as well as the predictive sphere of artificial intelligence. This call center software has some intelligent features along with the standard features available in other call center solutions. Thus, it is truly an intelligent call center software solution. This intelligent call center software is built to benefit all businesses, no matter what

Nubitel is a Cloud Customer Engagement Solution brought to you by Microtel Technology. With more than 19 years of implementing end-to-end Customer Interaction Solutions, Microtel is proud to introduce Nubitel that caters to your business communication needs to engage with your customers. We provide Unified Communications, Omnichannel Customer Engagement Platform (single interface for customer interactions from voice, video, email, IM, social media and social chat apps), AI-powered Chatbots, CRM,

Startel, Professional Teledata and Alston Tascom are leading providers of best-in-class contact center solutions. With a combined 90+ years of experience in the industry, the companies have established a loyal customer base in healthcare, contact centers and a dozen additional industries.

CCNA offers a full suite of Network based products and services catering for solutions with Switches and Routers, Wireless Networks, WAN Accelerators and Optimisers, and VPNs and Firewalls.

Deliver a better customer service experience by moving to a cloud call center, with the features you need to support your customers. Your customers expect a seamless customer service experience. Today, it takes more to deliver a top-notch customer support experience. With the right Cloud Contact Center in place, you can provide a higher quality of service, know more about your customers when they call, and provide multiple ways for customers to interact with your support agents. Deliver a cust

To be able to offer your customers perfect service and individual sales, you need a solution that combines all channels - and is also flexible and scalable. A solution that covers the requirements of your contact center as well as the wishes of your target groups. Thanks to the Contact Center Software from VIER, everyone has been thought of: Your customers are free to choose their communication channel, you have clear access to customized reports, and your employees work as effectively as p

MCUBE Softphone Service allows contact center agents to make and receive phone calls using a computer or mobile device rather than a traditional telephone.

Callflow Cloud Contact Center is a comprehensive solution designed to streamline and enhance customer interactions via phone. With its user-friendly interface and robust features, businesses can effectively manage inbound and outbound calls, automate call distribution, and leverage IVR self-service capabilities. Real-time monitoring tools enable supervisors to track agent performance and ensure optimal service quality. The platform offers extensive reporting capabilities, empowering organization

Reach your customers anytime, anywhere, and empower your team to manage communication flows in one platform.

Axialys is a CCaaS (Contact Center as a Service) platform that centralizes voice communications within business management tools. Built on a high-availability cloud infrastructure, the solution specializes in deep native synchronization with CRMs such as Salesforce, Zendesk, and HubSpot, allowing for automated data logging and simplified workflow management. The platform includes a suite of AI-driven tools designed for operational efficiency: Voice Automation: Configurable IVR and AI Voicebots

Zylinc A/S is an independent Danish software company with over 20 years of experience in developing advanced contact and switchboard solutions for businesses. Founded in 2005, Zylinc’s solutions are now deployed across more than 400 organizations and over 2 million users worldwide – ranging from public institutions to private companies across various industries, including highly regulated sectors such as finance. Zylinc’s technology is built on a Nordic customer service culture focused on trus

WEMACX is an AI-powered Customer Experience as a Service (CXaaS) platform that unifies omni-channel customer interactions with intelligent business process automation. Designed for customer-intensive operations, WEMACX enables organizations to seamlessly manage voice, chat, email, social, and digital channels within a single cloud-native platform. Beyond traditional contact center capabilities, WEMACX combines customer engagement with workflow orchestration, enabling enterprises to automate end

EOV6 — Call Center Chat Connect EOV6 helps call centers reduce average handling time (AHT) and improve first-call resolution by eliminating one of the most common sources of friction on phone calls: misheard customer details. When names, email addresses, reference numbers, or privacy acknowledgements are difficult to capture verbally, agents can issue a simple six-digit code and direct the caller to a temporary web chat. The agent and caller share the same live session, allowing critical detai

Cloud call center software is a cloud-based telephony solution that enables businesses to manage inbound and outbound voice interactions through a centralized, internet-hosted system. It allows organizations to handle large call volumes efficiently while ensuring consistent call quality and reliability. Features such as Automatic Call Distribution (ACD) route incoming calls to the most appropriate agents, while AI-powered IVR automates call handling and guides callers to the right department. Re

Cloud Contact Center is a modern customer engagement platform designed to manage high-volume interactions across voice and digital channels through a secure, scalable cloud environment. It enables organizations to streamline inbound and outbound communication using intelligent call routing, auto dialers, IVR workflows, and unified communication tools. Built with AI-powered capabilities such as voice bots, conversation analytics, automated quality monitoring, and real-time agent assistance, the p

Owlcall is an AI-powered receptionist and call operations platform designed for service-based small and medium businesses. It ensures that every incoming call is answered, understood, and converted into structured, actionable work. When a customer calls, Owlcall answers the phone, understands the request, and gathers key details such as the issue, location, and contact information. The system automatically creates or updates a customer contact, records the call, generates a transcript and summa

Callizy is a modern cloud phone system built for Canadian businesses. It provides a professional Canadian phone number, unlimited calls to Canada and the US, intelligent call routing, voicemail notifications, and full call history. The Pro plan includes AI-powered voice agents available 24/7, automatic transcriptions, call summaries, and outbound auto-dialer campaigns. Setup takes under 5 minutes, with bilingual (FR/EN) local support and a free 14-day trial.

Tradesly AI is a hybrid AI platform for home services call centers. AI Whisper Coaching helps CSRs book more jobs in real time. AI Voice Agent handles routine and after-hours calls autonomously. AI handles the routine. Humans handle the revenue.