Products

Semaphore Partners LLC is a boutique consulting and advisory firm specializing in ServiceNow implementations. Founded by two partners with over a decade of ServiceNow consulting experience each, the firm is dedicated to delivering rapid, high-impact solutions tailored to clients' unique business needs. Their team of certified experts emphasizes clear communication and precision, ensuring that solutions are not only effective but also maintainable and future-proof. Based in the Greater New York C

A high frequency of issues can generate an overwhelming number of help desk tickets and incorrect delegation to teams to handle them. This leads to a spike in MTTR (mean time taken to resolve) and a dip in FCR (First Call Resolution). The solution mitigates these issues by training a multi-factor ML model that considers factors like ticket impact, urgency, priority, issue description and other features to predict the most relevant group to resolve a ticket. A pool of models is run through data t

As part of the WealthTech suite, Eximius is a multichannel, multi-entity, multi-device software platform that automates and brings unprecedented efficiency to wealth managers’ day-to-day tasks, such as portfolio analysis, risk and regulatory compliance, client reporting, order management and rebalancing, alerting, monitoring, performance measurement, and attribution. The solution is designed to manage the entire client life cycle, from prospecting through onboarding, to ongoing service delivery

At Servicely, we are passionate about simplifying the complexity of using Artificial Intelligence to improve business outcomes. We have developed the world's first end to end service management platform with AI at the core, that Observes how your best service desk agents resolve issues and requests in order to generate feature-rich machine models for training purposes. We use these models to Augment your agents with intelligent automation to significantly reduce their call handle times, and re

We are dedicated to providing clients with outsourced IT support, & digital marketing, products, services and solutions. Your dedicated IT Manager devotes the time required to gain a deep understanding of your business needs and goals. We pride ourselves on being a single point of contact for all your IT and Online Marketing. With over 20 years of experience in a mulitude of areas.  Website Design & Hosting Cybersecurity Solutions Managed IT Soltions Remote Support / Help Desk C

Novatech is a UK based IT solutions provider offering device lifecycle management, IT asset management, and IT infrastructure services. A core service, Direct2Desk, provides end to end management of end user devices, including procurement, configuration, deployment, asset tracking, collection, and secure end of life processing. This service is commonly used by organisations with remote or hybrid workforces. Novatech also designs and supplies custom servers, workstations, and storage systems,

Vetra gives independent auto repair shops an AI-powered front desk that never misses a lead. The website chat widget captures customer info and service requests 24/7. The Voice AI answers after-hours phone calls, qualifies customers, collects vehicle year/make/model, and sends an instant SMS to the shop owner with a lead summary. Everything is tracked in a real-time dashboard showing lead source, status, and estimated revenue. No setup fees. No per-text or per-minute charges. Flat monthly pricin

August eTech is a prominent provider of IT managed services and cybersecurity solutions, primarily serving industries such as life sciences, biotechnology, medical devices, legal, and finance. The company offers a variety of services including managed security, help desk support, data security recovery, and cloud computing solutions. With over eleven years of experience in the life sciences sector, August eTech is dedicated to providing tailored IT solutions that meet the specific needs of its c

Asellera is an AI-powered operations platform for dental clinics that automates patient communication, appointment scheduling, follow-ups, patient reactivation, reminders, and front desk workflows. Unlike a traditional CRM or practice management system, Asellera orchestrates and executes administrative tasks across the patient journey, helping clinics reduce manual work, improve booking conversion, increase patient retention, and recover lost revenue. By integrating with existing practice ma

Cenchu Passion App is a complete software suite that almost all businesses across the globe would need. Cenchu Passion App has all essential components like CRM, Support Desk, Project Management Tools, Invoicing, Tasks, and Reminder System. This also means that all components of the software package are integrated with each other natively. Saves a ton of time, reduces the staff's distraction and on top of everything, instead of paying for all Softwares separately, you will be just paying a singl

ICD is treasury’s trusted, independent portal provider of money market funds and other short-term investments. At the intersection of the treasury and investment communities, ICD delivers unbiased access to over 300 investment products, market expertise, and intuitive technology. Our award-winning ICD Portal is a model in the industry for trading, reporting and analysis. Through our Global Trade Desk, located in London, Boston and San Francisco, we offer follow-the-sun support and expert service

TechnoRishi Visitor Management System is a fully digital system that speeds up the check-in procedure by taking photos, delivering immediate visitor alerts, printing personalized badges, and obtaining signatures. Allows organizations easy visitor check-in at the front desk or security and digitizes your visitor operations. It is an innovative Web tablet, mobile-based visitor tracking software, and check-in platform that offers a lot more functionality than a simple sign-in sheet in your lobby. W

Zicuro offers a wide array of comprehensive and diverse solutions to cater to the requirements of clients. We provide solutions for the following diverse functions: * Trading Desk (Front Office): Access global exchanges, manage risk with real-time analytics, and utilize built-in strategies for optimal trading. * Risk Surveillance (Mid Office): Consolidate trade data across exchanges, monitor positions, and receive real-time alerts based on custom risk parameters. * Accounting & Reporting (B

Caller Verify enhances call center and IT help desk security by integrating Okta Multi-Factor Authentication (MFA) for caller verification, effectively reducing fraud risk. Their solution eliminates the need for weak security questions, allowing for a seamless and efficient caller experience, with verification times under 10 seconds. The product features integrations with popular ITSM and CRM systems, including ServiceNow, Jira, and Salesforce, supporting various authentication factors. Targeted

**TeckPath Services Overview** TeckPath offers comprehensive managed IT services designed to meet the needs of small and midsize businesses. Our solutions are tailored to enhance operational efficiency, ensure security, and support business growth through strategic IT management. Our core services include: 1. **Managed IT Services**: Providing 24/7 IT support, proactive maintenance, and monitoring to ensure seamless business operations. We handle all aspects of IT infrastructure, from network

58% of corporates switch their TMC because the booking tool is outdated. TravelSwitch is built for TMCs and enterprises that can't afford to lose clients to that reason. Flights, hotels, and transfers from GDS, NDC, and negotiated rates all come through one search — 2M+ hotels, 350+ airlines, 190+ countries. But what separates TravelSwitch is everything around the booking. Policy that enforces itself. Policies switch dynamically based on trip reason — a routine internal trip and a client visit c

GarageRevs is cloud-based garage management software built for independent UK garages that want to run the front desk, workshop, invoicing, bookings, reminders, and customer communication from one place. It is designed for busy small and medium-sized workshops where jobs, phone calls, parts, estimates, invoices, warranty claims, recommendations, and follow-ups can easily get spread across paper, spreadsheets, WhatsApp, and accounting software. GarageRevs gives the service advisor and workshop t

Digital Industry offers a broad range of fixed-rate IT consulting, managed services and support. LAN and WAN management both voice and data Computer services, and help desk solutions and computer repair Business Continuity Planning VoIP [voice over Internet Protocol, IP telephony] Virtualization [virtual computer hardware platforms, storage devices, and computer network resources] Security & Compliance [Email/Spam Protection] HaaS [Hardware as a Service] Hosted Solutions Cloud Computing Ba

RDI is a comprehensive business solutions provider that strategically and consistently secures results for its clients, leading to ongoing success. Its suite of outsourced services includes contact center, IT, help desk, market research, and digital strategy support fully customizable to meet each client’s individual needs. Founded in Cincinnati in 1978, RDI has grown to include 11 locations throughout North America. Employing more than 3,500 expert problem solvers, RDI empowers clients, rangi

Emojot CSM is a customer success management platform that helps businesses to optimize customer relationships and increase retention rates. It builds detailed customer profiles and captures data, history, and feedback, including survey results and team interactions. Emojot CSM engages customers throughout their lifecycle, provides feedback and success scores based on historical data analysis, and predicts future growth or red flags. This platform scales according to the size of the company and m