Products

HelpLook is a knowledge management platform that offers custom GPT chatbot solutions. It enables businesses to create self-service knowledge base, blogs, help centers, and supports document-based AI search and answers. With features like data encryption, customization options, and multilingual support, HelpLook provides a comprehensive knowledge hub experience. Advantages: 1. Customizable Chatbot 2. Multitemplate and Multilingual 3. Personalized Branding Display 4. Intelligent Responsive A

MediaVault Plus is a secure, scalable and affordable way to archive, retrieve and review call recordings, emails and chats. Designed as a highly scalable cloud-based solution, MediaVault can grow with you and handle the demands of small and enterprise-level organizations. It integrates with leading cloud-based call center solutions and offers multiple options to save recordings for retrieval and review. Recordings are stored in Amazon’s AWS Simple Storage Service (S3) providing a secure (AES-256

VICIhost is a comprehensive, enterprise-class, open-source contact center solution designed to manage inbound, outbound, and blended communications. It integrates predictive dialing capabilities and supports multiple channels, including phone calls, emails, and website chats, all accessible through a unified agent interface. This flexibility allows agents to operate from virtually any internet-connected location, enhancing operational efficiency and scalability. Key Features and Functionality:

Teloz is the pinnacle of advanced technology in the world of cloud contact centers. Teloz is an AI-powered solution that offers an omnichannel experience, combining the latest features with unparalleled efficiency. With its state-of-the-art cloud contact center, Teloz ensures seamless customer interactions across multiple channels. Experience the cutting-edge capabilities of Teloz as it transforms customer service through its innovative AI algorithms and advanced analytics. Elevate your contact

Starting at only 5 agents! Get real-time visibility for calls in queue, agent availability, call abandonment rates; and other insights with Qcloud. QCloud is a cost-effective call center solution with real-time monitoring, customizable dashboards and analytics that integrate with most UCaaS and UC solutions. From identifying IVR bottlenecks and optimizing call routing to improving agent performance, Qcloud equips your business with the tools to provide exceptional customer service and drive gr

Apex Cloud Telephony is a cloud-based phone system that reduces costs and has all the functionality businesses need to communicate.

VoiceCenter AI is a conversational voice AI platform that helps businesses automate inbound and outbound phone calls using intelligent AI voice agents. The platform enables companies to improve customer experience, increase sales conversion, and reduce operational costs through natural, human-like conversations available 24/7. VoiceCenter AI supports multilingual interactions and integrates with CRMs, ERPs, telephony systems, and existing business workflows, allowing organizations to automate

Kommuno is an India-based cloud communication platform that helps businesses capture leads, automate customer follow-ups, and scale support — through IVR systems, AI-powered bots, toll-free numbers, bulk SMS, and autodialer services.

Unlock the full potential of Microsoft Teams with Landis Contact Center. Our natively integrated CCaaS solution streamlines setup and operation, enabling your team to deliver top-notch customer service effortlessly. Certified for Microsoft Teams, Landis Contact Center enhances productivity and customer satisfaction with seamless integration into the tools you already trust. *Live Dashboards and Call Monitoring *Historical Analytics and Reporting *Visual IVR Builder for Smart Call Routing *Advan

kalem.me provides AI voice agents for businesses that want to automate phone calls with natural, human-like conversations. Our platform can answer inbound calls, make outbound calls, qualify leads, book appointments, transfer calls to human staff, and connect with calendars, CRMs, and other business systems. We help companies handle calls 24/7, reduce missed opportunities, and scale customer communication without sacrificing call quality or user experience.

Proxima Solutions delivers nearshore outsourcing tailored for the Insurance, Finance, and Retail industries. We empower businesses to scale efficiently with high-quality customer service, back-office support, and staff augmentation across both technology and business roles. Our reliable BPO talent is enhanced by cutting-edge AI and automation, helping you streamline operations seamlessly and cost-effectively. Whether you're looking to boost performance, optimize costs, or drive innovation, Proxi

BeyondQA is an AI-powered quality management platform for contact centers, offering automated call audits, agent coaching, speech analytics, and customer experience insights—enabling organizations to scale QA without adding internal overhead.

24-hour/365 multilingual customer support. At IntelligentBee, we deliver AI-enabled, Human-First Customer Care that drives meaningful growth for Tech and SaaS companies around the world. Founded in 2010, we set out to redefine what outsourcing means - by building a people-first culture and delivering exceptional service rooted in empathy, transparency, and innovation. We provide 24/7/365 multilingual customer support, powered by well-trained teams of agents that scale seamlessly with your busine

Give your Customers the Human Touch 24/7 Virtual doesn't mean bot - extend your customer team with vetted agents covering all languages, geos and tasks - at a fraction of market price.

Atlas BPO is a full-service business process outsourcing company that offers a wide range of services to businesses of all sizes. We have a team of customer support specialists, dedicated dispatchers, and call center agents who are available 24/7 to answer your calls and queries. We also offer a wide range of marketing and advertising services, including search engine optimisation, social media marketing, and email marketing. Contact us today to learn more about our services and how we can

Premium Outsource Services on Weekly / Monthly Basis with Free QA Manager Stop Hiring Expensive Employs! Save more than 60% on Employ Salary! Save 100% on Your Overheads

Callflow Cloud PBX is an advanced cloud-based IP-PBX solution with over 50 modules such as call recordings, extended IVR capabilities, advanced call manager, tags and comments, detailed statistics, real time monitoring module, CRM and ERP custom integrations etc. Why Callflow Cloud PBX: • Works on Multiple Devices: WebRTC (desktop), IP Phones, Mobile App. • Enterprise Security – servers in the EU and USA. ISO/IEC 27001. • Built-in Modules for Comprehensive Solutions: Callflow Cloud PBX platform

Intelliverse's Cloud Contact Center is a comprehensive, cloud-based communication solution designed to enhance customer interactions and streamline contact center operations. By integrating advanced telephony features with intelligent call routing and real-time analytics, it empowers businesses to deliver exceptional customer service while optimizing operational efficiency. Key Features and Functionality: - Interactive Voice Response (IVR: Automates routine inquiries, allowing customers to acc

CommView is available as a user-hosted and managed application in both server (CommView Multi User) and workstation (CommView Single User) based configuration bundles. The reporting benefits of CommView are also available as a cloud-based service called CommView Web.

Clarify & Record is a unified Call Recording system. Users can enhance performance, resolve disputes, comply with industry standards.