Products

Cloud Contact Center is a cloud-based sales lead management system inlcuding inbound and outbound calling.

plan.com was named the fastest growing tech company in the UK by the Sunday Times in the latest Hiscox, Tech Track 100 league.

ClearMash is a platform that offers a complete knowledge management solution for contact centers and other knowledge driven department.

Orbit™ IVR provides adaptable, dynamic call trees based on utility needs and preferences

Enghouse Interactive provides a range of workforce and business optimization tools which include call and screen recording, speech analytics, workforce management, performance metrics, score cards, cost analysis and reporting tools which are highly scalable and modular enabling you to choose the level of complexity that meets your requirements for continuous performance improvement.

Telephony automaton software for the Windows 2000 & NT platforms.

Millennial Services offers a comprehensive contact center solution which includes email and form support, inbound phone support, and live chat, and outbound contact center services. We pride ourselves on being able to offer these services without lengthy agreements or complex terms. This makes our service offering an exceptional fit for fast growing companies that require scalability (up or down) or customers who are subject to intense seasonality.

Full control, with guaranteed quality performance.

CDC Software is a #SaaS integration solution empowering companies to integrate their #telephony & #CRM to provide a more productive and satisfying #CX.

Adler One's Customer Support Service is the gold standard for client satisfaction. We understand that exceptional customer support is the backbone of any successful business. With our dedicated team of support professionals, we ensure that your customers' inquiries, concerns, and issues are not just addressed promptly but transformed into opportunities for building lasting relationships. Key Features: 24/7 Support: Our round-the-clock service guarantees that your customers receive assistance w

Hello! We are Bogner & Partners, The Kenyan-German Business Process Outsourcing. Imagine world-class BPO services without the world-class fees. Dive into a world where German precision meets Kenyan drive. Experience business process outsourcing like never before. Our BPO Services: - Contact Center BPO: Comprehensive contact center solutions that enable businesses to deliver exceptional customer experiences while optimizing operational efficiency - Data Annotation & Labeling BPO: Unlea

Smart Knowledge revolutionizes knowledge management with its approach based on generative AI and semantic search, ensuring that your agents have access to the right information at all times. - Organize: Smart Knowledge allows you to centralize, harmonize, and distribute your business knowledge to your collaborators with ease. - Retrieve: With the NLP search engine, AI advisor chatbot, and decision trees, your agents can instantly find the right information. - Update: Your contents are kept up-t

Fusion CX is one of the fastest-growing providers of Business Process Management & global customer experience management solutions. We offer omnichannel consumer engagements in 40+ global and regional languages to more than 250 clients worldwide. With a global workforce that includes 14,000+ professionals across 14 countries worldwide and from diversified educational & ethnic backgrounds, we have been augmenting, strengthening, and accelerating client success continually through customer

HoduCC call center software is designed for contemporary customer service and support teams so that they can provide exceptional customer service and enable real-time decision-making. Using ultra-advanced call center software, you can automate a wide range of calling processes and enhance your call center’s productivity and efficiency manifold. Be it connecting the crucial dots in the customer service processes or making important business decisions based on real-time updates, HoduCC call cent

Access Contact Center by NexTalk is a comprehensive call management platform designed to facilitate direct, private, and secure communication between businesses and their deaf or hard-of-hearing customers. By integrating seamlessly with existing contact center systems, it ensures compliance with the Americans with Disabilities Act (ADA and demonstrates a commitment to inclusivity and accessibility. Key Features and Functionality: - Direct Communication: Enables real-time text-based interaction

The CommandLInk Contact Center as a Service (CCaaS) is a software based contact center technology. With unprecedented voice and network SLAs, CommandLink boasts the industry’s most reliable contact center solution. With the help of proprietary software integrations, CommandLink can help fully automate your customer ticket processing. The best analytics combined with the most comprehensive software integrations enables you to manage your contact center better than anyone else. Man

Smiddle Agent Scripting is a software, allowing to create and implement the scenarios of communication with Customers for Contact Center agents.

The PacketFabric Connectivity Cloud removes all the network barriers to realizing your business goals, without compromising mission-critical requirements.

Shift Ahead Technologies is a Managed Service Provider specializing in IT and telecom support services. With over 30 years of collective experience, the company offers a range of solutions designed to enhance operational efficiency and reduce costs for enterprises. Their services include IT and telecom staffing, network operations center support, infrastructure monitoring, and cloud operations. By leveraging advanced technologies and a skilled talent pool, Shift Ahead Technologies aims to create

Callbox is Full Collaboration and Contact Center solution perfect for companies of any size from any market that want to reduce costs and increase the productivity of their employees. It includes Chat, Calling, Meeting, Omnichannel and CallCenter with third-party integration APIs and natively integrated with Microsoft Teams and Google Workspace. It is the most complete and cost-effective on the market, with hundreds of features including: Full Collaboration (Calling, Chat and Meeting) Omnicha