# CALLMaster Software Reviews
**Vendor:** SpeechSoft  
**Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)
## About CALLMaster Software
Telephony automaton software for the Windows 2000 &amp; NT platforms.






- [View CALLMaster Software pricing details and edition comparison](https://www.g2.com/products/callmaster-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+02%3A44%3A24+-0500&secure%5Bsession_id%5D=3fd245d3-9522-4112-83f6-330a3bee4e16&secure%5Btoken%5D=afa72643a35a96648fd15750638e413ef50ef22985866d12c5c673de77710596&format=llm_user)

## CALLMaster Software Features
**Platform**
- Omnichannel
- Mobile Access
- Queue Management
- Call Routing
- Call Back
- IVR
- Automatic Call Distribution

**Generative AI**
- AI Text-to-Speech

**Workforce Management**
- Call Monitoring
- Performance Evaluation

**Call Center Infrastructure (CCI)**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Administrative**
- Call Recording
- Reporting & Dashboards

## Top CALLMaster Software Alternatives
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,424 reviews)
  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,009 reviews)
  - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,511 reviews)

