Products

PubFactory is a mixed content online publishing platform.

Remot3.it is a remote device management, that manages bulk remote networked devices to increase IT response customer satisfaction.

NTS Trouble Ticket Management is a comprehensive solution designed to provide organizations with complete visibility into their trouble ticket performance. By enabling quick identification of root causes, implementation and tracking of corrective and preventive actions, and maintaining an auditable record of issue resolutions, NTS TTM enhances operational efficiency and service quality. Key Features and Functionality: - Multi-Channel Integration: Supports issue capture through email, phone, S

Start:Collect is an application for Windows built with SQLite, C#, and WPF.

Publishers Assistant Software is a business software for book publishers. Versions for publishers of all sizes.

The expert system for your customer interaction centre

Web-based multichannel customer interaction management software to boost conversion rates and customer satisfaction.

Immanens provides distribution solutions to publishers through many channels and business models.

Support.ly by 500apps is an all-in-one helpdesk ticketing system that provides faster and better support for your customers. It helps in providing customer support, enhancing productivity, boosting customer satisfaction, saving time and cost. You can manage tickets and provide a knowledge base in your customer support software to take care of all of your customer needs with very little effort. Get access to 30+ apps for $14.99 per user.

Sitechange is a really simple ticket system for your web design clients to get ongoing support.

Log, organize, and keep track of customer issues all in one place

News and information about ITCO events, customers and staff. ITCO provides great technical support for business computer systems from a fun technical team. With it's own dedicated contact centre staffed with smart people and operating 24 hours a day, your business systems are in safe hands.

Awesome Support is one of the most popular customer support ticketing systems available for WordPress. With thousands of active WordPress accounts currently using the support system. The free version allows unlimited tickets, agents, users, products, and departments. It’s a good base for simple customer support, but you can also upgrade for more advanced features. The highest plan supports service level agreements (SLAs), deeper reporting, and automation. The Awesome Support plugin also allows y

Sqanit is a cloud-based service management platform enabling a direct and intuitive communication between companies and customers. Make customer service your strength while reducing service costs.

MediaCentral | Publisher is a cloud-based service designed to empower news and sports organizations to rapidly publish breaking news and highlights across multiple digital platforms. By automating processes such as transcoding, content staging, and publishing, it enables teams to focus more on creating high-value content that drives audience engagement and revenue. Key Features and Functionality: - Rapid Multi-Platform Publishing: Distribute content swiftly to social media platforms like Faceb

ViiBE is the web technology of video assistance, ticketing system, and knowledge management system dedicated to technical support centers and after-sales services. It promises the best remote diagnosis thanks to a live video stream combined with AR and collaborative tools. Using ViiBE boosts "Once and Done" rates and helps save time and costs by avoiding unnecessary expert travels.

Branded Editions is an award-winning digital publishing solution to convert print publications into premium interactive digital editions -- for the web, apps (iOS, Android, Amazon platforms) and kiosks. Global leading publishers, including The Guardian, The New York Times, The Washington Post, El Pais, Clarín, use Branded Editions to give consumers a superior reading experience for their premium content, increase touchpoints, subscriptions and revenue.

Findit 6 - Professional Full-Text Search Without Indexing Findit 6 is a powerful desktop search tool for Windows that finds any file by content in seconds - without requiring an index. Developed since 1995, Findit specializes in comprehensive file search across 200+ formats including documents, emails, archives, and scanned PDFs with built-in OCR. Key Features: No indexing required: Search 50GB in 20 seconds without preparation Complete format coverage: Office files, PDFs, emails (EML, MSG), ar

Novamag is a B2B digital publishing platform that enables companies, agencies, publishers, and educational institutions to create, publish, and analyze interactive digital publications — including magazines, brochures, white papers, reports, and other interactive digital publications — without technical expertise. Built for marketing teams, communication departments, editorial teams, and content creators, Novamag combines customizable templates, multimedia elements, and integrated analytics to

Taylin Helpdesk is purpose-built for MSPs and IT teams supporting organisations with multiple locations, departments, or branches. Unlike generic helpdesk tools that charge per organisation or per site, Taylin uses a simple per-agent model. Support 5 clients or 50—your cost stays the same. Key features: Three-tier hierarchy: Your MSP → Client organisations → Their sites/branches Unique support email for every organisation and location Group tickets with watchers for incidents affecting multiple