Awesome Support Reviews & Product Details

Awesome Support is one of the most popular customer support ticketing systems available for WordPress. With thousands of active WordPress accounts currently using the support system. The free version allows unlimited tickets, agents, users, products, and departments. It’s a good base for simple customer support, but you can also upgrade for more advanced features. The highest plan supports service level agreements (SLAs), deeper reporting, and automation. The Awesome Support plugin also allows you to customize several settings to make it fit your organization. One interesting upgrade feature is its Facebook messenger chatbot. You can connect it to Google’s Dialogflow AI and create your bits of conversation.