Products

Cuego is a Customer Contact Platform that brings customer conversations, customer data, knowledge, workflows, people, and AI together in one workspace. It helps customer service teams manage email, chat, voice, tasks, CRM, knowledge, and other customer interactions from a single platform. By connecting with e-commerce, CRM, ERP, logistics, and other business systems, Cuego gives both employees and AI the context they need to understand customers and take the right next action. Teams can automat

Alfa Predictive is an all-in-one predictive dialer platform designed for call centers and outbound sales teams. It combines predictive dialing, CRM, VoIP, SMS, campaign management, operator tools, and real-time monitoring in a single environment. Managers and team leaders can monitor active calls, operator status, campaign performance, and customer interactions from one interface. The integrated CRM centralizes customer data and activity history, while VoIP and DID management support inbound and

Apex by Prime Alley is an all-in-one workspace where an agent runs the whole day — contacts, pipeline, tasks, meetings and customer communication over WhatsApp and email, with voice as an optional add-on. AI assists throughout (drafting, summarising, enriching, covering calls when a user is away) while people keep control. Built-in UAE compliance checks on every send. Three roles: agent, supervisor, admin. Arabic & English.

Otofi is the AI-native phone system and contact center designed to transform how modern businesses handle voice operations. Built from the ground up with advanced conversational AI, Otofi automates inbound customer support, modernizes front desk operations, and powers high-converting outbound sales calls—delivering 24/7 coverage without sacrificing quality. Whether resolving complex support inquiries, conducting cold outreach, or executing instant speed-to-lead follow-ups, Otofi operates as a s

CallLatch is an AI receptionist for home-services businesses. It answers missed and after-hours calls on the first ring, 24/7, captures the caller's details and job request, and sends the team a structured handoff by text message. Built for plumbers, HVAC companies, electricians, roofers, and other trades that lose jobs to voicemail.

Belsmart is a cloud-based outbound dialer and contact center platform built for sales teams, BPOs, and high-volume calling operations. It combines power, parallel, preview, and manual dialing modes on one platform, so teams can match dialing speed to list quality and conversation value. The platform connects natively with CRMs including HubSpot, Salesforce, Zoho CRM, Pipedrive, and Freshsales — providing two-way sync, agent screen pops with full contact history, automatic call logging, and disp

Vocal-IA répond au téléphone de votre PME 24h/24, en Suisse romande. L'agent renseigne vos clients à partir de vos propres documents, prend les rendez-vous sans doubler un créneau, transmet les messages et transfère l'appel si besoin. Un agent vocal se juge sur ce qu'il entend, pas sur ce qu'il dit : votre vocabulaire métier est chargé avant le premier appel. 95 % des termes sont reconnus, contre 72 % avant.

Message1 is cloud software built for telephone answering service and secretarial teams — not a generic contact center platform or CRM. Agents manage client records, capture messages during calls, and deliver them via SMS, email, Threema, or the Message1 App in one browser workflow, with no legacy desktop installs for operators. The Message1 App (iOS, Android, PWA at message1.app) lets your clients' staff receive messages on mobile with push notifications, inbox, and availability status — inclu

WorkDial is a Salesforce-native CTI platform. Other tools connect to Salesforce. WorkDial runs inside it. Every other Salesforce dialer runs a second system of record. The call, the recording, and the AI insight are born in the vendor's cloud, then synced into Salesforce as a copy. Salesforce ends up the destination, not the source. WorkDial writes to native Salesforce objects (Call__c, Recording__c, Transcript__c, Sentiment__c) the instant a call happens, from a managed package running inside

Call Point Business Solutions Ltd. is an international business process outsourcing company established in 2017, with its primary operational office in Dhaka, Bangladesh, and registered offices in the United States and Australia. The company helps businesses improve customer communication, generate leads, manage administrative workloads and access specialized offshore professionals. Its services include customer support, call center outsourcing, telemarketing, appointment setting, lead generatio

AVA by NexAIS is an AI phone receptionist built for small and medium-sized businesses in Canada and the US. She answers every call 24/7 in a natural voice, captures the caller's name, number and request, books appointments into the business calendar, and texts the owner a summary right after each call. AVA speaks English, Farsi, Mandarin, Arabic and Spanish, and responds in the language the caller starts with. She recognizes returning callers, transfers urgent calls to a human, and on higher pl

Callswain AI is a SaaS platform for industry-specific AI voice agents that automatically make and answer phone calls. Agents follow written instructions and uploaded knowledge bases to adapt behavior without development. Key Features: • Lead Verifier Agent: Verifies leads and collects missing info via API, Web Forms, or Excel. • Customer Support Agent: Handles Tier-1 support calls and logs searchable issue records. • Receptionist Agent: Answers, routes, and books appointments with configurable

Tetherfi's Agent Console is a unified, multimedia desktop platform designed to enhance contact center efficiency and customer experience by consolidating various communication channels such as voice, chat, email, video, and social media into a single, intuitive interface. This streamlined approach eliminates the need for agents to toggle between multiple applications, thanks to pre-built integrations with telephony systems, CRMs, and social platforms. The console features intelligent, real-time

CCC.uno es una solución integral de contacto telefónico diseñada para optimizar las operaciones de centros de contacto, especialmente en áreas de cobranza, ventas y atención al cliente. Ofrece una combinación de software avanzado y telefonía multicarrier con tecnología antibloqueo, permitiendo a las empresas incrementar su tasa de contacto efectivo hasta en un 30% y reducir los tiempos de espera hasta en un 50%. La plataforma se adapta a los flujos de trabajo específicos de cada organización, fa

With an innovative legacy in telecom tech and retail voice solutions, Rozper Limited revolutionizes business communication. Their cutting-edge carrier services deliver seamless, reliable connectivity coupled with advanced features for maximum efficiency. Rozper empowers organizations with top-tier voice solutions ensuring crystal-clear call quality and unmatched reliability. Stay ahead of the competition and unlock your communication potential with Rozper's industry-leading voice technology and

AurionX is a next-gen Conversational AI platform that builds, deploys, and scales intelligent voice agents in minutes – not weeks. Designed for modern contact centers, it blends speed, power, and simplicity into one revolutionary voice AI stack.

Recho is an advanced AI-powered platform designed to enhance customer engagement and streamline communication processes for businesses. By leveraging cutting-edge artificial intelligence technologies, Recho enables organizations to deliver personalized and efficient interactions with their customers, thereby improving satisfaction and loyalty. Key Features and Functionality: - AI-Driven Chatbots: Recho offers intelligent chatbots capable of understanding and responding to customer inquiries in

CollaborationRoom.ai is a virtual contact center floor platform for remote and hybrid contact centers, BPOs, and collections teams. It provides continuous video, audio, and screen streaming so supervisors can view multiple agents at once, zoom in on an individual agent, and support performance in real time. Core collaboration features include live call observation, supervisor cam, agent hand raise, private and group chat with automatic PII/PCI redaction, private calling, and remote desktop cont