Products

ViaDialog creates innovative solutions to manage and automate customer interactions. With a recognized expertise in omnichannel flow management and a strong competence in AI technologies for customer interactions management, our ViaFlow and ViaSpeech platforms are well known in the industry. Being a telco, a software house and hosting its own infras, ViaDialog offers a true one-stop shop to its customers. Certified ISO22301 by AFNOR since 2018, ViaDialog sets Very High Availability a

GlobalChat is a unified AI workspace built for creators, developers, researchers, and business teams who are tired of juggling multiple tools and subscriptions. By bringing together industry-leading models like GPT-4o, Claude Sonnet, and Gemini Pro, GlobalChat enables seamless writing, coding, research, and video generation, all in one clean interface. Designed to eliminate productivity losses from app-switching and fragmented workflows, GlobalChat empowers users to focus deeply, work faster, a

Provider of technology solutions for business, government, education and healthcare. With a balanced portfolio of 250,000 small, medium and large customers.

Vasion Automate. document management capabilities energize business process automation, secure electronic document storage and archiving, enable digital asset control and streamline your line of business applications by allowing multiple users to access the same document or record.

Enable your teams to work faster and more efficiently with the KnowledgeLake platform—the only end-to-end solution for document processing that is fully cloud-native. KnowledgeLake combines intelligent document capture and robotic process automation (RPA) to increase your organization’s productivity. With an easy-to-use interface and industry-leading security, your content is always accessible and always secure. Break down the siloes holding you back—manage your content with KnowledgeLake.

Sip2dial offers best call center software for any business to win more customers and deliver better customer service at lower cost. The beautifully crafted user interface of our call center software allows you to manage calls, emails and digital channels with a single click.

AptEdge was founded on the belief that as companies scale with more complex products and faster releases, Support organizations will need to be more efficient in improving the customer experience. We integrate large quantities of customer data and apply machine learning to provide insights that help companies maximize support efficiency. AptEdge is purpose-built to solve Customer Support team’s most pressing problems. AptEdge speeds ticket response and resolution times by automating support

Clovers is an intelligent interview platform that uses human and conversational intelligence to accelerate hiring and put the right people in the right role – every time. With Clovers intelligent tools like role-based interview guides, I/O certified questions, sharable interview recordings, highlight reels and real-time feedback, recruiters and hiring teams can effectively uncover talent and easily collaborate on candidates and make great hiring decisions faster.

NETePay Hosted is a comprehensive payments platform that consolidates payments and processor-agnostic tokens across brick-and-mortar, eCommerce, mobile and unattended environments, all managed via Datacap’s portal.

Traact is a SaaS-based platform that simplifies legal operations. It helps automate repetitive admin tasks and saves up to 8 hours staff time per week. The platform is an all-in-one corporate solutions that improves efficiency through collaboration between legal, financial, administrative and other key corporate management functions.

eHound is a specialized technology platform that provides comprehensive location-based services, enabling businesses to manage and deliver their location information effectively across multiple digital channels. With over a decade of experience, eHound offers solutions such as store locators, call center locators, and advanced analytics tools, all designed to enhance customer engagement and optimize operational efficiency. By integrating seamlessly with various platforms, including websites, mob

Globe Telecom's GO Cloud Contact Center is a comprehensive, cloud-based IP communications suite designed to streamline multichannel contact center operations. As a Contact Center as a Service (CCaaS solution, it enables businesses to deploy and manage customer engagement platforms swiftly and efficiently. Key Features and Functionality: - Unified Agent Interface: Provides agents with a 360-degree view of customer interactions across various channels, enhancing engagement and communication. -

4outbound is built by contactSPACE. Our team has decades of experience building cloud-native communications solutions, helping organizations make efficient, effective outbound contact. contactSPACE is a full stack contact center solution, used by a wide range of financial services companies, universities, BPOs, and NGOs to make better outbound contact. Using components of contactSPACE technology, we created 4outbound – a separate set of plugins and APIs that work natively with other con

yoummday's proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. As a result, companies get access to a comprehensive outsourcing software solution and a global workforce of freelance customer care and sales professionals for a fraction of the cost of a traditional BPO. Over 60 international companies (including Fortune 500 and DAX-listed) already use yoummday to care for their customers.

FlytBase is an enterprise-grade drone autonomy platform to fully automate aerial data collection workflows. With little to no human intervention, users can conduct scheduled and repeatable BVLOS drone flights using docking stations, all controlled from their remote command centers. By enabling apps and integrations and ensuring the highest data security standards, reliability, and scalability, the FlytBase platform lets users seamlessly integrate autonomous drones into enterprise workflows. Fl

With Oxygen Forensic® Detective extract data from multiple devices, tag key evidence, collect data for analysis, and easily build reports. With the ability to extract from over 30,000 devices and over 100 cloud-supported applications, you can simplify your workflow, close cases faster, and help make the world a safer place. Oxygen Analytic Center is a browser-based solution that gives multiple users simultaneous access to their assigned datasets from anywhere, anytime, and from any device, so ev

Fluent Support is a super-efficient, AI-powered helpdesk plugin built right into WordPress. It's perfect for businesses looking to handle customer queries, support tickets, and team communication all from one simple dashboard. Thanks to its AI features, it even suggests responses, helping support agents reply faster and more accurately. It integrates nicely 20+ tools, including WooCommerce, Easy Digital Downloads, and FluentCRM, making workflows smooth as butter. You get features like email pip

HappySupport is a self-updating Help Center platform for B2B and B2C SaaS companies. The product records user interface actions in the customer's software as DOM and CSS selector chains, not as pixel screenshots or video. A GitHub integration tracks the customer's front-end source code and updates affected guides automatically when the underlying UI changes. HappySupport ships in three components. HappyRecorder is a Chrome browser extension used to capture guide content. HappyAgent is the GitHu

Primo Rewards is a digital loyalty rewards and customer retention platform built for local businesses in India — cafes, restaurants, bakeries, sweet shops, salons, spas, nail salons, gyms, and retail shops. Instead of paper punch cards, customers collect digital stamps through a branded link or QR code that opens directly in their phone's browser. No app download is required for merchants or customers. Once a customer reaches their reward threshold, staff redeem it from the merchant dashboard

Multi-channel web self-service, call-centre knowledge-bases and live web-chat a leading UK online customer service software provider.