Products

ESC - A fully branded, AI-powered helpdesk on your own dedicated, isolated instance. Zero data co-mingling, AI agents trained on your own knowledge base, live in minutes. Multi channel support by AI agents live in minutes - Live chat, email, social channels (Whatsapp, LINE, Telegram, etc) and a self-service portal - all under your brand, on your own domain, from day one. No third-party names, no infrastructure to run. Your AI agents answer from your own documents and policies - grounded, on-

Axnify is an all-in-one e-commerce platform for merchants who want to ship a real online store without stitching together a dozen subscriptions. Every feature most stores need on day one — product catalogue with variants and bundles, subscriptions, gift cards, customer reviews, loyalty programs, referral tracking, email campaigns, multi-currency checkout, a helpdesk inbox, and a visual theme editor — is built into the platform itself. Stores get their own custom domain, multi-language storefront

Systemantech Inc. is a premier IT services and solutions provider specializing in IT management, outsourcing, and managed services. With over 17 years of expertise, the company is dedicated to enhancing business operations by integrating advanced technology, skilled professionals, and proven processes. Systemantech offers a comprehensive range of services, including IT staff augmentation, managed services, and enterprise helpdesk and asset management. Their solutions encompass identity and acces

COBAIT is a Houston-based Managed IT Service Provider with 20+ years of expertise. Our tailored MSP solutions ensure comprehensive IT services, solutions, management, consulting and support. BizTRAQ, powered by COBAIT, is an innovative, cutting edge business management software that enables digital transformation. We empower businesses across diverse sectors including law firms, fuel distribution, manufacturing, healthcare, finance, and retail, serving all business verticals regardless of type o

Auralis AI is an advanced platform designed to revolutionize customer experience through AI-powered automation. It enables businesses to streamline support operations by handling repetitive tasks, offering 24/7 assistance in multiple languages, and integrating seamlessly with existing CRM and helpdesk systems. Auralis AI boosts efficiency by reducing response times, minimizing human error, and enhancing customer satisfaction. With robust analytics and continuous learning, it adapts to evolving c

At Astec IT, we provide 24/7 IT support in London, delivering real-time monitoring, rapid issue resolution, and secure, uninterrupted business operations. Our 24/7 IT helpdesk and proactive managed IT services for London SMEs ensure your technology runs smoothly so you can focus on growth. As an IT support company in London, we give your team named engineers who know your systems, not a call centre. Our 24/7 managed IT services are designed for businesses of all sizes, providing reliable IT sup

Don’t Panic Consulting offers a comprehensive suite of cloud services designed to enhance business operations from Bangor to Boston. Their offerings include cloud migration, infrastructure management, Software as a Service , Platform as a Service , Infrastructure as a Service , and robust cloud security measures. By leveraging advanced cloud solutions, businesses can achieve greater flexibility, scalability, and performance. Don’t Panic Consulting provides 24/7 helpdesk support and comprehensive

ITAdOn delivers fast, reliable IT Support in Dallas for small businesses, nonprofits, law firms, accountants, logistics companies, and growing teams. We provide complete end-to-end IT services managed IT support, cybersecurity, cloud solutions, helpdesk support, IT consulting, network management, data backup, disaster recovery, hardware setup, and 24/7 monitoring. Local Dallas businesses choose us because we respond instantly, fix issues before they become problems, and keep your systems runnin

Voiyada is an AI-powered customer support platform built for businesses that can't keep up with customer messages. AI handles repetitive questions instantly, 24/7 — order status, general inquiries, scheduling — while anything complex routes straight to a trained human specialist. Unlike most helpdesk tools that charge for AI automation alone, Voiyada's Growth plan includes an actual dedicated human on your team, not just software. No confusing "automated interaction" limits, no per-agent seat f

DataGrine Migration Platform moves helpdesk data between customer support platforms: companies, contacts, tickets and conversations with their replies, notes and attachments, and knowledge base articles. Every migration starts with a written field mapping and a sample run of your own records in the destination. The full run happens while your team keeps working, a delta run at cut-over carries only what changed, and every record is logged so a run can be audited or rolled back. Runs are paced to

Gem CX designs, deploys and operates AI agents for e-commerce customer service. Each system is built for one brand, inside its helpdesk (Zendesk, Freshdesk, Gorgias, Intercom, LiveChat) and connected to its store, catalogue and orders, then run by Gem CX after launch. The agent answers customers 24/7 in chat and email, tracks orders and deliveries, handles returns, advises on products and hands anything that needs a person to the team with the full context. Measured in production, Sep to Oct 2

NGCRM is CRM, Helpdesk and Procurement in one app for small and mid-sized businesses. Track leads through a visual sales pipeline, handle customer tickets with SLA, use WhatsApp as a channel, and send purchase orders to suppliers, all from one place. The app is available in 30+ languages, data is hosted in the EU, and NGCRM connects directly to Claude and other AI assistants, so you can ask questions about your customers and work with your data in plain language. NGCRM is built by Omnizon Networ

Quartz Studio is a local-first Windows desktop application that helps teams create clean visual documentation from real desktop actions. It is useful for support guides, QA reports, bug reproduction steps, incident evidence, standard operating procedures, onboarding material and training documentation. The workflow is focused and practical: capture actions, review screenshots, annotate important areas, blur sensitive information, extract text using local Windows OCR and export the final docume

Streamline your repetitive Jira Issues creation with Easy Issue Templates - Simplify, Automate, and Get More Done! Main features: - Effortlessly create new Jira issues from saved templates - Restore project structure and Epic hierarchy, including all child issues - Automatically populate fields with saved data for quicker issue creation - Utilize variables to input required values and customize templates - Free for up to 10 users! Popular Jira Template use cases: - Bug report template - User

Techtweek Infotech is a CERT-In empanelled IT consultancy and AWS Advanced Consulting Partner founded in 2021. We build and operate the cloud platforms behind regulated businesses, and we run them afterwards. Services: DevOps and cloud architecture on AWS and Azure — migration, Kubernetes, Terraform and CI/CD automation; infrastructure security and endpoint protection; 24/7 NOC and IT managed services; IT helpdesk; and web and mobile application development. We work with fintech, healthcare, S

Click&Share is a rental management platform built for bike and e-bike rental operators. It combines an online booking engine, automated customer communication (email, SMS, WhatsApp), delivery booking, damage and maintenance tracking, and Stripe-based payments in one system. Customers manage their own bookings online — extending, cancelling or switching bikes — without a helpdesk. Operators can optionally enable 24/7 self-service: rental stations open via door and lock codes sent automaticall

Obrola is an AI-powered omnichannel platform that brings customer conversations from WhatsApp, Instagram, Facebook, TikTok, and email into one shared workspace. Designed for growing teams, Obrola helps businesses manage customer interactions, assign conversations, track sales stages, and turn every conversation into measurable data. Its Smart Inbox provides a single view of customer communications, while Ola, Obrola’s AI assistant, helps teams understand conversation context, summarize interacti

A helpdesk that’s powerful without being complicated Most support software makes you choose. Simple tools are quick to set up but run out of road as you grow. Powerful platforms do everything, but come with setup calls and settings screens nobody wants to touch. PureDesk was built to avoid that trade-off. Everything in one inbox Live chat, email and your customer portal all land in one shared inbox. Every conversation becomes a ticket with a priority, an owner and a full reply thread, so your

Botcadence is an AI automation platform deploying voice and chat agents across ten channels, including phone, WhatsApp, website chat, Instagram, Telegram, Messenger, Slack, and email, to handle customer support, sales, and lead generation. Voice agents manage inbound calls with intent qualification and routing, while outbound agents handle follow-ups, reminders, and campaigns using multilingual AI voices. Chat agents automate support workflows and engage website visitors. Social media tools turn

KoalaFix is the AI IT helpdesk for Microsoft 365 teams. It's a Windows desktop app that fixes the everyday tech problems your team keeps hitting: OneDrive not syncing, Outlook password loops, Teams audio and video issues, all without a full-time IT person. Staff can describe their problem in plain English, KoalaFix diagnoses and actually performs the fix, with built-in approvals and a full audit trail so your tenant stays safe. It also catches issues before anyone notices and logs every fix in