KoalaFix

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KoalaFix is the AI IT helpdesk for Microsoft 365 teams. It's a Windows desktop app that fixes the everyday tech problems your team keeps hitting: OneDrive not syncing, Outlook password loops, Teams audio and video issues, all without a full-time IT person. Staff can describe their problem in plain English, KoalaFix diagnoses and actually performs the fix, with built-in approvals and a full audit trail so your tenant stays safe. It also catches issues before anyone notices and logs every fix in one Microsoft 365 dashboard. Built for 5–100-person businesses on Windows + Microsoft 365 that don't want to pay MSP prices for everyday IT support. Signed Windows 10/11 app, free 30-day pilot, simple monthly pricing, no lock-in. Built in Melbourne, Australia.