Products

Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their customer experience operations are compliant, competitive, and productive

VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities.

TabaTalk is a new contact center solution built for the GCC and beyond. Our platform brings every channel together with enterprise reliability and compliance at its core so your team can focus on what matters most: people.

HCL Digital Experience accelerates digital content development and deployment across various web and mobile channels. This comprehensive web management system lets you create, manage and publish content for different audiences. With advanced personalization, rapid site deployment, mobile and social mobile tools, IBM Web Content Manager helps you deliver the right information to the right audience. Easy integration with multiple systems speeds up development and delivery time. Deliver and manage

Stonly is a full-featured platform designed to deliver guidance that adapts to people's context and usage. Create and distribute interactive guides, walkthroughs, and knowledge bases that are proven to boost productivity across your whole organization and help customers faster with interactive, step-by-step guidance.

Learn from every borrower and patient conversation with an intelligence solution for optimizing operations and QA.

Contactzilla has been built around customers needs to have secure and reliable syncing around their contacts.

Contactous is a platform designed to convert business cards to revenue and uncover quality leads and relationships in organizations by providing clean data from all business cards.

contactify is a hardware enabled software, providing a platform for efficient data exchange and optimized contact management. A durable, and thus more sustainable NFC business card leads the counterpart to the digital business card. On this platform, the card holder can provide information about themselves, add links and documents, but also present the company they are working for. As a company admin, you can ensure consistent branding across all employees' digital business cards and control whi

Contacted is an AI-powered email builder that streamlines the creation and integration of transactional emails for applications. By simply providing a prompt in plain English, developers can generate professional, on-brand emails without the need for templates or design skills. This innovative approach reduces the time spent on email system development from days to minutes, allowing teams to focus on core application functionalities. Key Features and Functionality: - AI-Crafted Emails: Automat

Contactora is an innovative and results-driven SEO agency focused on digital marketing in 2024 and beyond. We are the antithesis of the typical slow, opaque SEO agency. We pride ourselves on delivering rapid results through focused SEO sprints, leveraging cutting-edge AI, and always operating with full transparency.

Contactful is a lightweight, LinkedIn-first relationship management tool designed for professionals who work directly on LinkedIn and don’t want a heavy CRM or fragile automation stack. Instead of scraping or running sequences, Contactful helps you save LinkedIn profiles you care about, add notes and tags, and manage follow-ups using custom pipelines — all in a clean, distraction-free workflow. Contactful is local-first by design. Your saved profiles, notes, and tags are stored locally, giving

CallFinder is the leading provider of cloud-based speech analytics technology that is powerful, affordable, and easy to use. It enables small and medium size businesses to improve agent performance, automate quality monitoring, and provide a superior customer experience. We deliver our highly scalable technology across a wide range of industries including retail & wholesale, healthcare, travel, finance and banking, insurance, manufacturing, utilities, education, and more. CallFinder indexes

Cloud Workforce Engagement Solutions is an affordable and easy to use cloud-based call center optimization software solution which includes workforce management, performance management, call recording and quality assurance. Call centers will start improving service levels and reducing center costs without the upfront expenses and IT requirements of traditional workforce software.

Contact Center Managed Services (CCMS) provides proactive monitoring and management of a customer's contact center infrastructure, either at the customer location or Verizon facilities. CCMS helps customers to reduce their IT staffing dedicated to center management, strengthen infrastructure stability, and focus on managing their business instead of their contact center infrastructure.

DCCM empowers your business to take control of the contact center to manage your customer and agent experience. Your contact center is your first line of contact for any number of enterprise events, from planned marketing promotion to unplanned weather/market/social events. You want to equip/empower your contact operations with tools to handle these events. DCCM puts the controls in the hands of people responsible for managing customer experience and agent staffing. DCCM, with its powerful fe

With Quick Contact form Extension, you can add a contact form on any page of the website. Not just this, but it also lets you add the form on multiple website pages. The best part of this extension is that it doesn’t just provide the admin with the visitor’s email; the entire information is provided in the form. It also lets the admin reply quickly to a particular user email fetched from the form.

Verint CX Automation is an AI-powered platform designed to enhance customer experience by automating interactions and augmenting human agent workflows. By integrating advanced bots and analytics, it enables organizations to increase efficiency, reduce operational costs, and deliver personalized customer engagements across various channels. Key Features and Functionality: - AI-Powered Bots: Verint offers a suite of specialized bots, including: - Coaching Bots: Provide real-time, non-disru

Adversus is a web-based dialer and practical CRM solution for telemarketing, fundraising, and appointment scheduling businesses.

Review management system for customers to review your business. Works with all major review sites as well as an option for direct reviews. Automate review requests and reminders via email or txt. Can integrate with other software such as Salesforce, Constant Contact, Mailchimp, Quickbooks Online, and Zapier. Market reviews directly on your website including WordPress sites and social media. Monitor and respond to reviews.