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HCL Digital Experience Reviews & Product Details

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HCL Digital Experience Reviews (32)

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HCL Digital Experience Reviews (32)

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3.8
32 reviews
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Verified User in Telecommunications
AT
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"HCL - Well buid and solid High demand software"
What do you like best about HCL Digital Experience?

Its rock-solid, a very secure software, its main features it's the ability to separate IT from business to delegate most of the site roles. Review collected by and hosted on G2.com.

What do you dislike about HCL Digital Experience?

For developers, there's little information, capacitation, and it may be very difficult to install, maintain and costomize. Review collected by and hosted on G2.com.

Jeanne A.
A
Product Assistant Manager
Enterprise (> 1000 emp.)
"Digitize to businesses critical processes and make them available online."
What do you like best about HCL Digital Experience?

The offers secure and scalable digital experience with integration support, secure data transfer and role based authentication process to manage your digital progress. The tool provides multichannel capacity with internally supported proxy service. Xperience builder help to easily create forms, workflows and surveys. Websphere support is also available that helps integrate all types of technology. Review collected by and hosted on G2.com.

What do you dislike about HCL Digital Experience?

Basic search option is very poor and it is unable to find required content. Java Applet editor is very poorly configured with multiple versions of upgrades that needs to be carefully selected depending upon your system requirements otherwise the entire system can crash. WCM syndication is buggy with an unrecognized browser support for WCM 7. Review collected by and hosted on G2.com.

Marius V.
MV
Senior Specialist : Enterprise Systems
Enterprise (> 1000 emp.)
"Enterprise Solution"
What do you like best about HCL Digital Experience?

Multi-environment for concurrently running portals and developerment Review collected by and hosted on G2.com.

What do you dislike about HCL Digital Experience?

Costs are high and seems we need a lighter version option Review collected by and hosted on G2.com.

Rekha V.
RV
Technical consultant
Mid-Market (51-1000 emp.)
"IBM digital experience manager"
What do you like best about HCL Digital Experience?

IBM's Digital Experience Manager platform empowers you to create, manage and deliver engaging omnichannel digital customer experiences to virtually all audiences with responsive content, targeted offers and consistent branding across channels (web, mobile, and hybrid mobile/web applications) Review collected by and hosted on G2.com.

What do you dislike about HCL Digital Experience?

I have just started using since few months, so far it looks good. Review collected by and hosted on G2.com.

Anna Rabeeca S.
AS
Senior Software Engineer
Enterprise (> 1000 emp.)
"Provide rich digital experience and flexibility"
What do you like best about HCL Digital Experience?

This platform has numerous features that help to build a cohesive experience. It offers modern and flexible tools and technologies. It also gives personalized access to services, social contents, information, and application. It simplifies complexity. It allows separating modules in separate portlets too. It also has a powerful search engine and built-in components. Before publishing it allows you to approve content at various levels. Review collected by and hosted on G2.com.

What do you dislike about HCL Digital Experience?

With HCL Digital Experience a specific development cost too much. Web content management also doesn’t work well with all browsers. It also takes too much time to install Digital Data Connector, WPS, Case Manager, and Domino. Certification and practice are also difficult and expire. It doesn’t offer proper support or facilitate when you need help. JRE installation on the client’s machine also has some issues. Review collected by and hosted on G2.com.

Farhan A.
FA
Senior Mean Stack Developer
Small-Business (50 or fewer emp.)
"A solution to get a single access point for digital resources of your business:"
What do you like best about HCL Digital Experience?

This platform has helped a lot in delivering engaging experiences to our digital customers by producing content that is tailored specifically for each user’s preferences. It has eased us in the process of running our business campaigns across multiple channels and build responsive content for our subscribers. We are now capable of getting our administrative tasks more quickly and efficiently. Setting up the administration portlets was easy and of flexible nature. Review collected by and hosted on G2.com.

What do you dislike about HCL Digital Experience?

I have faced a lot of difficulties while trying to find the documentation on this platform’s functionalities. I believe that the documentation on the main website of a product has to be straightforward so that the non-tech persons can easily get to know about the product and decide whether the product can comply with the services that they need. Apart from that, I am happy that my time didn’t go wasted while trying to study its features, as I am happy with this software’s capabilities. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Enterprise (> 1000 emp.)
"Websphere Portal + WCM evolves in to HCL Digital Experience"
What do you like best about HCL Digital Experience?

HCL Digital Experience handles all of your enterprise content management needs. It's strength is that it leverages Java and therefore is a great fit for a team that includes Java developers. Naturally it also supports single page applications and modern responsive frameworks. Review collected by and hosted on G2.com.

What do you dislike about HCL Digital Experience?

Upgrades can be complicated and online documentation is hard to find. Training is also hard to find, meaning that you will want experienced HCL DX administrators in your organization, which may be hard to find. Review collected by and hosted on G2.com.

RO
Solution Architect
Enterprise (> 1000 emp.)
"IBM Content Manager On Demand"
What do you like best about HCL Digital Experience?

It allows me to view production job results using a variety of search criteria. It display each matching job step and condition codes. It allows me to view the entire job in a popup document viewer. Review collected by and hosted on G2.com.

What do you dislike about HCL Digital Experience?

It does not allow for consolidated view of job results that can then be expandable for detailed view. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Enterprise (> 1000 emp.)
"Great when it works "
What do you like best about HCL Digital Experience?

The ability for us to quickly assess a vast library of media quickly is a fantastic, and the ability to have multiple search types. Review collected by and hosted on G2.com.

What do you dislike about HCL Digital Experience?

The search feature is quite finicky, and does not allow for wild card style searches Ie file number is 00023 you are not able to just type 23 Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Mid-Market (51-1000 emp.)
"Ability to Target Offers!!!!"
What do you like best about HCL Digital Experience?

IBM Digital Experience Manager is excellent. It allows you to manage content and free up staffing resources. It is very flexible.

Catalog filtering is definitely my favorite feature because it helps me to filter and show only those products that the customer engages with. . Review collected by and hosted on G2.com.

What do you dislike about HCL Digital Experience?

I really can’t find anything to dislike about IBM Digital Experience Manager. If I had to name something it would be that the product is a little outdated but definitely overall a really great product. Review collected by and hosted on G2.com.

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HCL Digital Experience Features
Web Analytics
Reports & Dashboards
Customizable Templated Workflows
Asset Management
Portals and Sites
No-Code App Development
Low-Code App Development
Self-Service Capabilities
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HCL Digital Experience
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