Products

Deflekt.ai is a generative AI Customer Support Tooling. It can be used for internal and external communication.

TekTape is an audio recorder and call detail records (CDR) generator for Windows server editions (2003-2019 Server). Simple, easy to use HTTP interface. Real time monitoring of SIP calls. Recording of audio streams of SIP calls. Recorded calls are saved in 16 bits, 8 Khz mono format wave files. Support for TZSP (TaZmen Sniffer Protocol). CDR generation for monitored calls. TekTape also creates CDR for failed calls. Real time listening of audio for a selected SIP call and call termination. TLS de

Tidying up your Zendesk data has never been easier! With the Purge My Zendesk app, you can clean up your Zendesk in just one click. Say goodbye to unnecessary tickets, users, and organizations hassle-free. Simply install the app, select the data you want to delete and start the bulk process. No more spending hours manually erasing contacts or tickets one by one. Now you can focus your valuable time on more important tasks.

Klick-Zen provides a button within Zendesk support emails that enables customers to respond to tickets easily.

MCUBE Missed Call Service is a powerful communication tool for businesses looking to stay connected with their customers. It works by allowing customers to reach out to a business by simply giving a missed call, rather than having to wait on hold or navigate through a phone menu. This makes it easy for customers to get in touch with a business and for businesses to respond to customer inquiries in a timely manner.

Elapse AI learns every detail about your company, including past and future support tickets, paving the way for a stress-free, self-sufficient, and fully autonomous support system.

TAMGA is an international finTech company that develops and presents technology and marketing solutions for the financial sector. The mission of the company is to improve people's financial literacy and to make financial products simple and accessible.

Lovely Views replaces Zendesk's standard Views and Search with many powerful features and advanced search capabilities.

RevoChat is an AI-powered customer support solution that leverages the advanced capabilities of Large Language Model. It provides businesses with prompt, personalized, and efficient customer service. RevoChat allows conversations to flow dynamically, making interactions more natural and satisfying for users. It can understand your business’s products or services and provide personalized customer support accordingly. RevoChat is available globally and can be used by businesses of all sizes.

Master The Customer Journey Companies and organisations have invested heavily digitalizing services for their customers, making it easier to access info, products and self-services. It’s used all the time and from all devises. Yet, when a customer want’s to interact or is in need of assistance, they are often forced out of their digital context into a traditional channel like phone or email. The opportunity to help the customer ‘at the moment of need’ in a digital context is then lost and mone

Turn-Key Customer Insights Get actionable insights into your customer pain points using state-of-the-art NLP technologies. No overhead on your team.

CXC believes that customer experience & success is modern selling + a team sport that must be prioritized in any business or industry as your grow and scale!

Grispi is a powerful customer experience platform that helps businesses deliver personalized and engaging experiences to their customers. With Grispi, businesses can create custom chatbots, live chat widgets, and other interactive experiences that can be used to answer questions, provide support, and drive sales. Grispi is a great choice for businesses of all sizes that want to improve their customer experience. The platform is easy to use and scalable, and it offers a wide range of features an

Elevate your customer service experience to unprecedented heights with Intelly's cutting-edge dashboards. Our platform offers a suite of robust features that allow you to delve deep into your team's performance, providing real-time monitoring and in-depth analysis. Regardless of your location or the time of day, Intelly ensures accessibility and flexibility, granting you the freedom to stay on top of your team's dynamics 24/7.

Empower your customers by offering order management, shipment tracking, product documentation and much more! KAISPE Customer Portal helps your customers getting the information when they need it, deliver exceptional customer experiences by strengthening the collaboration with them, reduce your sales team effort by avoiding repetitive tasks they typically do for customers and integrate with any back-office ERP or CRM application, so you have an end-to-end experience. Benefits: Order Management

Wix plugin to answer customer questions using ChatGPT.

BeeCastle helps you maximize the potential growth of your existing clients using data-driven insights. Our tools leverage your PSA data (Connectwise, Autotask, or Halo) and Microsoft 365 data to easily stay on top of your existing relationships and identify potential cross sell opportunities through our whitespace reports. BeeCastle is an automated out of the box solution for MSPs with minimal set up required.

Adbrain empowers you to solve for this fragmentation by unifying varied quality data sources so that you can focus on targeting the person, not just their device

CallConfine is an innovative call recording software/voice logger solutions which come in analog (4, 8, 16, 24 Ports), digital (Single, Dual, Core), digital extension ( 8, 16, 24 Port) and VOIP.

Rhombus is a customer experience software that allows users to exchange real-time text messages, and accept payments from the customers all within the conversation.