Acenerate LLC is a software company in Charlotte, North Carolina that builds apps for the Zendesk Marketplace. Its flagship product, Klick-Zen, launched in 2019 and adds one-click action buttons to Zendesk ticket emails, macros and the Help Center, so customers can confirm, rate, route and approve tickets without logging in. Support teams at companies including Ticketmaster and Keller Williams Realty use Klick-Zen to turn one-way Zendesk emails into working workflows.