Products

Omnistra is the AI workforce platform for commerce. Voice and messaging agents answer customers, run order operations, and drive outbound sales in more than 60 languages, with Bangla and English native. The platform is an operations system, not a reply box. A visual workflow engine governs exactly what every agent may do. Each conversation is classified against a hundred-plus-tag analytics taxonomy, analyzed after it ends, and tracked live for emotional trajectory, so escalations happen the mom

ZenBriefr is a Zendesk sidebar app that brings AI directly into your support workflow. With one click, agents can generate intelligent ticket summaries, AI-drafted replies with tone control, smart field suggestions, and attachment previews, without ever leaving the ticket. Unlike other AI support tools, ZenBriefr charges a single flat monthly rate. No per-agent fees, no seat limits, your whole team is covered. Key features: AI Summaries: Quick Summary, Escalation Handoff, Resolution Notes, an

Outlearn is an AI chatbot for customer support built by Helpjuice, the knowledge-base company. It reads the documentation and systems a team already maintains — a help centre, Confluence, SharePoint, Google Drive, Slack threads and more — and keeps re-reading them on its own, so answers come from live content, with the source articles shown behind each answer. It works in website chat, email, Slack, Microsoft Teams and Google Chat, and can take actions through Stripe, Shopify, Calendly or your o

woku is a voice of the customer (VoC) platform for mid-sized and large companies in Latin America. Customers rate their experience from 1 to 5 stars and leave a written or voice comment in seconds, with no long surveys and no app to install. Collect feedback over WhatsApp, email, web links, QR codes and in-app, and run NPS, CSAT and CES surveys, forms and multi-step flows from one place. woku's AI classifies every response by sentiment and actionability, flags at-risk customers, sends real-time

Integrass creates a competitive advantage for our clients by providing tailored, end-to-end IT solutions under a global delivery model. Our time-tested, proven track record is achieved through a consistent investment in the best skills, exacting governance models, and a strong business acumen. Integrass specializes in software development outsourcing. We offer access to top talent for both team augmentation and dedicated team outsourcing models. Our attrition rate is lower than industry standar

JasPing is an AI-powered customer service platform that goes beyond traditional chatbots. Our AI agents handle voice calls, WhatsApp, web chat, Instagram, and Facebook Messenger — and actually take action: booking appointments, creating CRM leads, sending emails, and managing files automatically. Zero coding required. Train your agent in minutes by uploading documents or scanning your website. JasPing learns your business instantly and communicates consistently across every channel. Built for SM

Minded is the AI agent platform trained by recording how you work. Record your workflow once and Minded's agents watch every click, copy-paste and decision, then replicate the process across your SaaS stack on autopilot. No code, no brittle RPA scripts, no prompt engineering. Finance teams automate month-end close, bank reconciliation, invoice processing, AP/AR and financial reporting across QuickBooks, NetSuite and Xero. Marketing automates campaign reporting, lead enrichment, competitor resea

" Kim is a managed AI customer support service built for ecommerce brands. Instead of handing a brand another helpdesk to configure and staff, Kim pairs an AI system with Sentinels, trained CX professionals who set up, train, and quality-check the AI against a brand's real tickets before it ever answers a customer, then keep refining it after launch. Most support tools sell automation and leave a brand to make it work. Kim closes this gap directly: every AI response runs through a confidence c

TechQ AI is an all-in-one AI and enterprise software suite designed to transform business operations through intelligent automation and cloud architecture. Built for scaling businesses and enterprises, TechQ AI seamlessly integrates custom AI agents, automated workflow management, and cloud ERP capabilities. Whether optimizing customer support across multi-channel environments (Zendesk, Meta, Webhooks) or orchestrating complex logistics and route planning, TechQ AI empowers organizations to str

DRING is an agentic AI call center. It gives businesses voice and chat AI agents that answer and make real customer calls on the phone and WhatsApp, and act inside the tools the team already uses: CRM, calendar, helpdesk and payment systems. Teams use DRING for inbound customer support, appointment booking and reminders, outbound lead qualification, order and delivery updates, surveys and candidate screening. Every agent runs 1,000 to 10,000 simulated conversations, built for your company, bef

Channel Automation is an omnicommerce platform that helps businesses of any size maximise conversions, centralise inboxes and livechat, and ecommerce across channels. The platform integrates seamlessly into your existing CRM or CMS systems, allowing you to easily create automated campaigns based on customer behaviour, location, time of day and more. You can then send these automated messages via SMS, email, Facebook Messenger, voice call and IVR. Product Features: - Easily integrate with you

Clare AI replaces per-resolution AI support tools (Intercom Fin, Zendesk AI, Gorgias) with software you own outright. You buy a one-time license from $1,999, deploy it on your own server, and the only ongoing cost is your own AI-model usage — roughly one cent per conversation, billed by your provider through your own API key. The AI answers from your knowledge base, connects to your back office to answer with real order, delivery and account data, and hands difficult or sensitive cases to your

Magnify is an AI-powered Customer Growth Automation platform that helps B2B SaaS teams reduce churn, drive expansion, and deliver predictable revenue growth... without adding headcount. While your CS platform organizes your post-sales function, Magnify adds the intelligence and execution layer on top of it. It connects signals from your CRM, product analytics, support, marketing, and billing systems into a single AI engine that predicts revenue outcomes, automates the right actions, and ties ev

Vertivox AI is an enterprise-grade AI voice agent platform that automates inbound and outbound phone calls for businesses across 25+ industries, with a focus on healthcare, real estate, education, and finance. Vertivox AI voice agents handle 10,000+ concurrent calls with 99.9% uptime and sub-800ms response latency, supporting 20+ languages and Indian regional dialects through ElevenLabs, Cartesia, and Sarvam AI voices. Businesses use Vertivox to qualify leads, schedule appointments, send reminde

Swarmica is a FaaS tool that seamlessly integrates into existing Zendesk setup, builds up integral Swarmica metrics to show current Support Team Efficiency, and provides leverages to drive necessary steps to improve it. Make your support agents smart and knowledgeable to provide fantastic Support! Swarmica helps to manage the collective knowledge of the team and use it for new hires’ training and onboarding, decreasing the time to proficiency by 50%. You may not worry much about attrition any

HubHello is a specialised web based platform catering to the Early Childhood Education and Care (ECEC) sector in Australia. Established in 2007, it aims to comprehensively address the unique challenges faced within ECEC, utilising a data-centric approach. At its core, HubHello enhances team efficiency and aims for superior customer service. One of its flagship offerings is HubWorks, an administrative programme that has garnered significant revenue and popularity among clients. The technological

Weavable is a context management platform designed to enhance the performance of AI agents by providing structured, scoped, and continuously updated work contexts. By integrating with over 20 tools—including Google, Zendesk, Notion, Linear, GitHub, Jira, Slack, HubSpot, and Claude—Weavable enables users to connect their existing workflows seamlessly. This integration allows for the definition of specific contexts by selecting relevant tools, projects, channels, and pipelines, ensuring that AI ag

Hay.chat is a source-available AI customer service platform built on the Model Context Protocol. It handles the repetitive stuff (order status, refund requests, address changes) on its own, and routes complex or VIP queries straight to your support team. You write playbooks in plain language to control what gets resolved automatically and what gets escalated. The architecture splits LLM reasoning from action execution. When the AI decides a refund should be processed or a record updated, a sep

Heyrise AI is a software for B2B manufacturers and wholesalers that receive orders and quote requests also outside their shop or EDI, for example by email, PDF, WhatsApp, webchat, Teams or phone. The software reads each incoming request and asks the customer for any missing details, such as item or quantity. It then matches the request to products, checks stock and customer-specific prices, and creates a basket, quote request or order in the backend system. A sales employee can review and appro

Onoff Business is a cloud business phone system for small and mid-sized companies, built around the mobile phone. Administrators assign professional mobile and landline numbers to employees from a web console in a few clicks. Employees use those numbers through the Onoff Business app on their existing smartphone or in a browser, keeping business and personal calls separate without a second SIM or a company handset. The platform covers calls, SMS and MMS, visual voicemail, an interactive voice re