Products

Tetherfi's Agent Console is a unified, multimedia desktop platform designed to enhance contact center efficiency and customer experience by consolidating various communication channels such as voice, chat, email, video, and social media into a single, intuitive interface. This streamlined approach eliminates the need for agents to toggle between multiple applications, thanks to pre-built integrations with telephony systems, CRMs, and social platforms. The console features intelligent, real-time

With an innovative legacy in telecom tech and retail voice solutions, Rozper Limited revolutionizes business communication. Their cutting-edge carrier services deliver seamless, reliable connectivity coupled with advanced features for maximum efficiency. Rozper empowers organizations with top-tier voice solutions ensuring crystal-clear call quality and unmatched reliability. Stay ahead of the competition and unlock your communication potential with Rozper's industry-leading voice technology and

3C Plus offers a comprehensive cloud-based communication platform tailored for small and medium-sized contact centers, enabling businesses to enhance their customer interactions without the need for substantial infrastructure investments. By leveraging cloud technology, 3C Plus provides a suite of tools that facilitate efficient communication through both voice and text channels, ensuring seamless integration and scalability. Key Features and Functionality: - Voice Tools: - Automatic Di

NFON Contact Center is a cloud-based contact center solution designed to manage customer interactions across multiple channels from a single interface. It supports voice, email, chat, and messaging platforms, enabling businesses to engage with customers consistently and efficiently. The platform offers features such as intelligent call routing, queue management, real-time monitoring, and analytics, helping organisations optimise response times and service quality. Integration with CRM and other

AurionX is a next-gen Conversational AI platform that builds, deploys, and scales intelligent voice agents in minutes – not weeks. Designed for modern contact centers, it blends speed, power, and simplicity into one revolutionary voice AI stack.

IVR Solutions is a next-generation cloud-based Interactive Voice Response (IVR) and AI phone system designed to help businesses automate customer interactions, reduce costs, and never miss an opportunity.

MiContact Center Enterprise provides large-scale, multi-site organizations with true omnichannel capabilities and deployment flexibility, enabling distributed operations to deliver consistent service across every customer touchpoint. The platform supports up to 30,000 concurrent agents while maintaining the operational controls and integration depth enterprises demand.

Message1 is cloud software built for telephone answering service and secretarial teams — not a generic contact center platform or CRM. Agents manage client records, capture messages during calls, and deliver them via SMS, email, Threema, or the Message1 App in one browser workflow, with no legacy desktop installs for operators. The Message1 App (iOS, Android, PWA at message1.app) lets your clients' staff receive messages on mobile with push notifications, inbox, and availability status — inclu

Backed by 50 years of communications innovation and 20 years of contact center expertise, Mitel CX delivers a secure, proven platform that enterprises trust to keep every customer interaction clear and connected. Too often, conversations end without action. Mitel CX turns voice and digital interactions into business intelligence, empowering line-of-business leaders to uncover trends, improve outcomes, and drive ROI. When agents have the right tools, service quality follows. Mitel CX gives them

Kodavox is an AI-powered customer communication platform that helps businesses answer every call and message and convert more customers — without growing headcount. Its AI Voice Agent answers inbound phone calls 24/7 in a natural voice, handles questions, books appointments and routes calls. On WhatsApp, Kodavox replies to customers instantly and runs broadcast campaigns. A single omnichannel team inbox brings calls, WhatsApp, Instagram, Facebook, SMS and email together, with assignment, rout

DialPhone is an AI-powered business phone system for teams in the US and Canada. It combines cloud voice, business SMS, an AI receptionist, online fax, and a full contact center in one platform — replacing separate VoIP, texting, and call-center tools. Features include AI call transcription and summaries, shared team inboxes, IVR and call routing, 10DLC/TCPA-compliant SMS, HIPAA-ready fax, and CRM integrations (Salesforce, HubSpot, Microsoft Teams). Pricing is transparent and published from $24

Instadesk Call Center is a cloud-based contact center solution built for global enterprises. It unifies inbound and outbound voice operations with AI-powered automation, native CRM integration, and omnichannel support. Inbound calling features skill-based and IVR routing. Calls are matched to the right agent by language, workload, or customer priority — no transfers, no repeats. The unified workspace displays customer data, order history, and ticket status the moment a call arrives. Outbound c

Textology is an all-in-one business communication platform that helps organizations streamline customer engagement through SMS, MMS, VoIP calling, AI-powered automation, and team collaboration. Designed for growing businesses, Textology brings customer conversations, business texting, voice communication, follow-ups, and automation into one centralized platform, helping teams respond faster, improve customer experiences, and operate more efficiently. Businesses use Textology to manage customer

Knox puts an AI-powered SRE agent team in your workspace. Multi-agent collaboration for monitoring, investigation, change management, and incident resolution across your production environment. Knox — Your AI SRE Team for Production Operations is a tool in the Agent Platforms category of a tech stack.

Founded in 2024 and based in Ahmedabad, Callex is a leading provider of FreeSWITCH-based VoIP solutions, specializing in PBX and call center software. Our primary focus is on delivering cutting-edge call center solutions that enhance communication, efficiency, and customer engagement. Backed by a team with over 10 years of experience in the call center industry, we bring deep expertise in building scalable, high-performance systems. At Callex, we are committed to innovation, reliability, and sea

MissedCalls automates missed call recovery, quote and invoice follow-ups, Google reviews, and now — answers your phone 24/7 with an AI receptionist.

Platform28 is an AI-powered cloud contact center platform (CCaaS) built for organizations that demand reliability, security, and responsive support. Since 2001, we've helped 500+ organizations—including state government agencies, healthcare systems, universities, and financial services companies—deliver exceptional customer experiences. Unlike enterprise platforms that treat you like a number, Platform28 provides a dedicated Customer Success Manager to every customer. Our average customer relat

EOV6 — Call Center Chat Connect EOV6 helps call centers reduce average handling time (AHT) and improve first-call resolution by eliminating one of the most common sources of friction on phone calls: misheard customer details. When names, email addresses, reference numbers, or privacy acknowledgements are difficult to capture verbally, agents can issue a simple six-digit code and direct the caller to a temporary web chat. The agent and caller share the same live session, allowing critical detai

SwarmCLI translates the complexity of Docker Swarm into a sleek, keyboard-centric terminal UI. It’s built for developers who want to manage their clusters without leaving the terminal or waiting for heavy Web UIs to load.

HeroCtl is a self-hosted container orchestrator distributed as a single binary. It brings up a high-availability cluster with replicated control plane in three commands, with built-in router, automatic Let's Encrypt certificates, and native service-to-service encryption. A direct alternative to Kubernetes (without the operational overhead), Heroku (without vendor lock-in), and panels like Coolify/Dokploy (with real high availability, not single-server). Ideal range: 1 to 500 servers. Audience: p