The thing that still wins me over is how dependable it feels when a call actually matters. You hit join and the video and audio usually just hold, even if the connection isn’t perfect. That peace of mind is hard to beat.

I also like that it hasn’t become overly complicated. The screen stays clean enough that you can find what you need without digging through layers, and people outside your company can jump in without any fuss. Over time they’ve added chat, calendar stuff, short video clips and those helpful summaries after meetings, but the core experience never got buried. The automatic notes and action items after a call are genuinely useful — you walk away knowing what was decided instead of scrambling to remember. And the price feels reasonable for what you get, especially since those smarter features come included instead of locked behind another fee. Review collected by and hosted on G2.com.

It can feel a bit heavier than it used to. The app has grown a lot, so on older laptops it sometimes eats more resources than I’d like, and every now and then an update brings a small glitch that takes a day or two to settle.

The free version is still limited in a way that pushes you toward paying pretty quickly if you have real meetings. And while the extra tools are nice, the interface has gotten busier — there are more icons and options now, so new people sometimes need a minute to orient themselves. Support is fine when you need it, but it’s not the fastest if you’re on a lower plan. Review collected by and hosted on G2.com.

It's easy to use, especially for the participants. The Breakouts are simple and work well. It works on multiple platforms. Review collected by and hosted on G2.com.

The view when you're sharing. The panels are over the deck, and you have to be careful not to advance slides when chatting, annotating, or even letting people into the meeting.

I don't like the format of the poll results; not simple to compile; VERY TIME consuming.

Hate that you can move your annotations; only the person sharing can. Would love to see consistent push notification about updates. Review collected by and hosted on G2.com.

I love how Zoom Workplace makes remote work and team collaboration seamless with its clear audio and video calls and instant screen sharing that really boost productivity. The stability and high clarity of both video and audio, even on slower internet, is impressive. The clean, intuitive user interface makes managing meetings and breakout rooms simple and quick to set up. I really enjoy the integrated team chat and virtual whiteboards because they help keep our workflow organized and efficient without needing third-party apps. Sharing files and sending direct messages during a call is super convenient, and the whiteboards are especially valuable for brainstorming as they make meetings feel more interactive. Plus, the initial setup was really easy, taking just a few minutes to download and start using without needing technical support. Review collected by and hosted on G2.com.

While it generally works well, the frequent desktop client updates can sometimes be inconvenient when trying to join a call quickly. Also, managing some of the advanced administrative and account settings requires switching to the web browser interface instead of handling everything directly within the main app. Review collected by and hosted on G2.com.

I really like having video calls, chat, and whiteboards all in one spot. The integrations with tools like Google Calendar and Slack save me a ton of time every day, and the built-in AI companion for instant meeting summaries and transcripts is a massive game-changer. Review collected by and hosted on G2.com.

The desktop app can sometimes feel a bit heavy on system resources, especially if you have multiple long meetings and whiteboards open at once. Also, the frequency of updates can occasionally feel a little overwhelming when you just want to jump straight into a call. Review collected by and hosted on G2.com.

I've been using zoom for years now.. It's very efficient and easy to navigate.. I like it.. The video and audio quality are usually very good.. Easy to understand specially if you aren't tech say like me.. It goes very well for both business meetings and online classes.. It's affordable

As someone who is using online platforms for lots of reasons like learning or working.. I found zoom very convenient.. It gives me the opportunity to communicate directly with the organization and participate in the sessions without needing to be physically present. Review collected by and hosted on G2.com.

Sometimes it has a limited time for meetings, and I end up having to get a new link to start a new meeting. That’s the only thing I hope can be improved. Review collected by and hosted on G2.com.

What I like best about Zoom Workplace is that it makes communication and teamwork easy, even when people are working from different places. It saves time, reduces transport costs, and allows us to attend meetings, chat, and share files in one place Review collected by and hosted on G2.com.

What I dislike about Zoom Workplace is that it sometimes depends too much on a strong internet connection. When the network is poor, meetings can keep freezing or disconnecting, which makes it difficult for me to follow the discussion properly. Review collected by and hosted on G2.com.

What I love most about Zoom is its absolute reliability and ease of use. It takes just one click to join or host a meeting, making it accessible even for non-technical users. Screen sharing works seamlessly, allowing for smooth presentations and collaborative discussions. Additionally, the video and audio quality remain surprisingly stable, even when connecting over a weaker internet connection or during large group calls. Features like breakout rooms and interactive whiteboards are huge bonuses for team brainstorming sessions. Review collected by and hosted on G2.com.

The free plan’s 40-minute limit on group calls can be quite inconvenient, often requiring you to restart meetings if discussions run long. Sometimes, when a large number of participants join with their webcams turned on, there is a slight lag on mobile devices. The user interface can also feel a bit cluttered due to frequent updates and the addition of too many new features at once. Review collected by and hosted on G2.com.

I found Zoom Workplace’s workshops enriching and well structured. The speakers explained complex topics clearly, and the live demonstrations, polls, and Q&A kept the sessions interactive without making them feel rushed. I like that Zoom brings workshops to my screen and makes virtual learning feel collaborative with breakout rooms, a digital whiteboard, screen annotations, and polling. The Zoom AI Companion and cloud recordings are especially useful: I can get meeting summaries, chapter highlights, and searchable transcripts, then review key takeaways later instead of trying to write down every point. I also appreciate the non-verbal reactions and Q&A panel, which make it easy to participate without interrupting the speaker. Compared with Google Meet, Zoom gives me stronger tools for structured workshops and large groups. Setup was seamless, took under two minutes, and had no learning curve; my audio and video settings configured automatically. Review collected by and hosted on G2.com.

I find that shared links and Q&A notes in the chat disappear when the session ends if I forget to copy them. I’d like Zoom Workplace to provide a temporary post-meeting summary page or email recap with the URLs and files shared in the public chat. Review collected by and hosted on G2.com.

Zoom Workplace makes team communication and remote collaboration effortless through its reliable high-definition video meetings, integrated screen sharing, and user-friendly interface. Features like persistent team chat, interactive digital whiteboards, and automated meeting summaries streamline workflows and keep distributed teams connected and productive without a steep learning curve. Review collected by and hosted on G2.com.

While Zoom Workplace is generally reliable, high video quality can lead to heavy CPU and RAM usage, causing performance slowdowns on older devices. Additionally, the interface has become somewhat cluttered as new features like chat, whiteboards, and AI tools are continuously added, making simple settings harder to find. Review collected by and hosted on G2.com.

What I like best about Zoom Workplace is its all-in-one approach to communication and collaboration. It combines video meetings, team chat, file sharing, and AI-powered meeting summaries in one platform. I especially appreciate how it helps teams stay connected, saves time with automated notes and action items, and makes remote collaboration easier and more productive. Review collected by and hosted on G2.com.

What I dislike about Zoom Workplace is that the interface can feel cluttered because of the many features and frequent updates. The application can sometimes consume significant system resources or experience connection issues, especially during longer meetings or with unstable internet. I also find that some advanced features require paid plans, and the chat and document collaboration tools could be more intuitive. Simplifying the interface and improving performance would make the overall experience better. Review collected by and hosted on G2.com.