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ZIRO Platform Reviews & Product Details

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ZIRO Platform Reviews FAQs

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Last updated: Nov 04, 2026

What is ZIRO Platform, and what problem is it built to solve?

ZIRO Platform focuses on unified communications management and optimization, helping businesses simplify and improve communication systems, particularly Cisco Unified Communications. Its services include consulting, managed services, and technical support to help organizations streamline their communications infrastructure.

What languages does ZIRO Platform support?

ZIRO Platform supports 2 languages: English and French.

What company sizes is ZIRO Platform designed for?

ZIRO Platform is designed for mid-sized and larger organizations, with target company-size bands from 201–500 employees through 10,001+ employees.
  • 201–500 employees
  • 501–1,000 employees
  • 1,001–5,000 employees
  • 5,001–10,000 employees
  • 10,001+ employees

Which industries is ZIRO Platform built to serve?

ZIRO Platform is built to serve a broad range of industries, targeting 112 industries.

Does ZIRO Platform offer an open API, and what does it integrate with?

ZIRO Platform offers an open API, which lets teams connect their own systems and workflows. It also integrates with iTSM.

What support options are available, and is live/human support included?

Support is available through email/help desk, phone support, and a knowledge base, with 24/7 live-rep support.

What training resources are available to help teams get started?

ZIRO Platform provides several training resources to help teams get started.
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

ZIRO Platform Reviews (4)

Reviews

ZIRO Platform Reviews (4)

4.8
4 reviews
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G2 reviews are authentic and verified.
Ankit  A.
AA
Ankit A.
Security Engineer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Centralised visibility for Cross-Platforms !!!"
5/5
What do you like best about ZIRO Platform?

The best thing about ZIRO provisioning is, it provides the centralised visibility for multi User accounts irrespective of which platform it is. It's not only user friendly but makes it very simplier for beginners. Integration for Microsoft and Cisco like OEMs are pretty much easy that makes the people to adapt this in a better way. This ZIRO Provisioning also reduces the human efforts which helps in maintaining the accuracy. Review collected by and hosted on G2.com.

What do you dislike about ZIRO Platform?

Personally I don't disliked anything in ZIRO provisioning as this helps to reduce human interaction and efforts which already making things simplier. Review collected by and hosted on G2.com.

Joshua P.
JP
Joshua P.
Director Of Infrastructure
Mid-Market (51-1000 emp.)
"SMACS and Stack8 are top notch"
5/5
What do you like best about ZIRO Platform?

This product, SMACS, is a solid product that will enable non-technical staff to perform a very technical task in about 1/50th the time it would in Call Manager. For my organization we configure a physical phone and 4 virtual devices for every staff member. We also set up a voicemail and ensure all presence and exchange integrations are in place. This averages 45 minutes for each new staff member. With SMACS we cut that 45 minute task into a 1 minute task. Stack8 not only offers an awesome product, but also made it as simple as possible to get it functioning within my organization. Review collected by and hosted on G2.com.

What do you dislike about ZIRO Platform?

There is nothing I dislike about SMACS. I want some additional features, but everything there is awesome. Review collected by and hosted on G2.com.

James C.
JC
James C.
Network and Video Collaboration Engineer
Telecommunications
Enterprise (> 1000 emp.)
"very easy to work with the team and the product"
5/5
What do you like best about ZIRO Platform?

It is a very easy to work with interface. Additionally, the team at Stack8 are very knowledgeable and helpful. I like how easy it makes a Cisco Unified Communications environment look and feel through a very easy to understand web interface. Review collected by and hosted on G2.com.

What do you dislike about ZIRO Platform?

Haven't found much to note at all. We have a complex environment with PBX phones and VOIP phones integrated into one and this as a result makes provisioning of phones sometimes difficult. With Cisco TAPS and SMACS working together it helped simplify the process. Stack8 has a tool for basically performing "TAPS" but we have not used it. They (Stack8) have been able to overcome all issues we have faced in getting the product up and running to work in our environment. Review collected by and hosted on G2.com.

James H.
JH
James H.
Engineer 2 Telephony Engineering
Telecommunications
Enterprise (> 1000 emp.)
"SMACS is the way to go. Stack8 has a winner here!!!"
4.5/5
What do you like best about ZIRO Platform?

SMACS gives you the ability and ease of use to configure multiple services and devices at one time, doing this in Call Manager would take three times as long. It also allows you to build a voicemail at the same time. Review collected by and hosted on G2.com.

What do you dislike about ZIRO Platform?

There is not much to dislike with SMACS. It is a solid product that delivers what it promises and the folks at Stack8 are always improving it. Review collected by and hosted on G2.com.

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What is ZIRO Provisioning used for?

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Pricing

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