--- title: ZIRO Platform Reviews meta_title: 'ZIRO Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ZIRO Platform works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 4 scale: '5' date_modified: '2026-09-23' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # ZIRO Platform Reviews **Vendor:** ZIRO (formerly Stack8) **Category:** [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools) **Average Rating:** 4.8/5.0 **Total Reviews:** 4 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About ZIRO Platform ZIRO moves enterprise phone systems onto Microsoft Teams Phone, then runs them. Most companies already own Teams Phone inside a Microsoft license they pay for every month. Very few use it, so they pay for a phone system twice: once to Microsoft, once to whoever they bought the old one from. ZIRO closes that gap. Software documents the existing phone system automatically, migrates users in bulk, and then hands day-to-day administration to a regular helpdesk instead of a voice specialist. Professional services and managed services are available for teams who would rather hand the work over. Everything runs inside the customer's own Microsoft 365 or Cisco environment. Nothing new to secure. Sixteen years in enterprise voice. More than 200 enterprise customers. Headquartered in Montreal, serving customers across North America and Europe. Formerly Stack8. ## ZIRO Platform Reviews ### 1. Centralised visibility for Cross-Platforms !!! **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit A. | Security Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 06, 2024 **What do you like best about ZIRO Platform?** The best thing about ZIRO provisioning is, it provides the centralised visibility for multi User accounts irrespective of which platform it is. It's not only user friendly but makes it very simplier for beginners. Integration for Microsoft and Cisco like OEMs are pretty much easy that makes the people to adapt this in a better way. This ZIRO Provisioning also reduces the human efforts which helps in maintaining the accuracy. **What do you dislike about ZIRO Platform?** Personally I don't disliked anything in ZIRO provisioning as this helps to reduce human interaction and efforts which already making things simplier. **What problems is ZIRO Platform solving and how is that benefiting you?** ZIRO Provisioning helps not only me but whole organisation in maintaining the appropriate government compliant by centralised managing user accounts. The automated provisioning helps user to onboard, offboard and device provisioning on just a finger tips. This product not only helps in automated provisioning but also simplifies the workflow which makes not only easy for IT professionals but also for non-IT professionals. ### 2. SMACS and Stack8 are top notch **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua P. | Director Of Infrastructure, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 11, 2016 **What do you like best about ZIRO Platform?** This product, SMACS, is a solid product that will enable non-technical staff to perform a very technical task in about 1/50th the time it would in Call Manager. For my organization we configure a physical phone and 4 virtual devices for every staff member. We also set up a voicemail and ensure all presence and exchange integrations are in place. This averages 45 minutes for each new staff member. With SMACS we cut that 45 minute task into a 1 minute task. Stack8 not only offers an awesome product, but also made it as simple as possible to get it functioning within my organization. **What do you dislike about ZIRO Platform?** There is nothing I dislike about SMACS. I want some additional features, but everything there is awesome. **Recommendations to others considering ZIRO Platform:** Just do it. **What problems is ZIRO Platform solving and how is that benefiting you?** Enabling our lower teir staff to handle new user setups entirely. It does that very well. ### 3. very easy to work with the team and the product **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Network and Video Collaboration Engineer, Telecommunications, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 13, 2016 **What do you like best about ZIRO Platform?** It is a very easy to work with interface. Additionally, the team at Stack8 are very knowledgeable and helpful. I like how easy it makes a Cisco Unified Communications environment look and feel through a very easy to understand web interface. **What do you dislike about ZIRO Platform?** Haven't found much to note at all. We have a complex environment with PBX phones and VOIP phones integrated into one and this as a result makes provisioning of phones sometimes difficult. With Cisco TAPS and SMACS working together it helped simplify the process. Stack8 has a tool for basically performing "TAPS" but we have not used it. They (Stack8) have been able to overcome all issues we have faced in getting the product up and running to work in our environment. **Recommendations to others considering ZIRO Platform:** Make sure your Call Manager directory integration is fully understood and working good from an "onboarding" perspective. **What problems is ZIRO Platform solving and how is that benefiting you?** Provisioning of phones and day to day "moves, adds, changes, deletes" of phones ### 4. SMACS is the way to go. Stack8 has a winner here!!! **Rating:** 4.5/5.0 stars **Reviewed by:** James H. | Engineer 2 Telephony Engineering, Telecommunications, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 06, 2016 **What do you like best about ZIRO Platform?** SMACS gives you the ability and ease of use to configure multiple services and devices at one time, doing this in Call Manager would take three times as long. It also always to build a voicemail at the same time. **What do you dislike about ZIRO Platform?** There is not much to dislike with SMACS. It is a solid product that delivers what it promises and the folks at Stack8 are always improving it. **What problems is ZIRO Platform solving and how is that benefiting you?** Using SMACS has removed the issue of multiple techs going into Call Manger on a daily basis and possibly causing a list of problems. We have been freed from spending most of our day correcting those issues and focusing on providing our employee customers more focused support. ## ZIRO Platform Discussions - [What is ZIRO Provisioning used for?](https://www.g2.com/discussions/what-is-ziro-provisioning-used-for) - [View ZIRO Platform pricing details and edition comparison](https://www.g2.com/products/ziro-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-23+08%3A15%3A26+-0500&secure%5Bsession_id%5D=07f383bb-af36-4b44-b1aa-5bb2770cf462&secure%5Btoken%5D=533b30804199def38b056d6611797f74d53d3869149fbcf34e60015fdf81705b&format=llm_user) ## ZIRO Platform Features **Additional Functionality** - Secure Data Storage - User Defined Attributes - Third-Party Integrations - Reporting/Analytics - Audit Trail - Automated Scheduling - Active Directory Integration - Secure Login - Real-Time Notifications - Event Logs - Activity Dashboard - Generative AI - Risk Assessment - Self Service Portal - Data Verification - Customizable Templates - Biometrics - Security Auditing - AI Copilot - Real-Time Data - Reporting & Statistics - Monitoring - HIPAA Compliant - Real-Time Monitoring - Customizable Reports - Risk Analysis **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Role Management - Policy Management - Access Termination - Approval Workflows - Compliance Management - Audit Management - Workflow Management - Template Management - Application Management - Password Management - Access Management **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **Governance** - Identifies and Alerts for Threats - Compliance Audits **Administration** - Reporting - Ease of set up for target systems - APIs ## Top ZIRO Platform Alternatives - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,372 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,972 reviews) - [1Password](https://www.g2.com/products/1password/reviews) - 4.6/5.0 (1,793 reviews)