Worksmile Reviews & Product Details

Easy and convenient to use website and app. Lots of opportunities to activate employees and reward them, it's also a great communication tool. It has the ability to create events. Review collected by and hosted on G2.com.

I do not perceive any significant drawbacks that would interfere with my use of Worksmile. Review collected by and hosted on G2.com.

What I like most about the platform is the variety of available benefits as well as the intuitiveness of the system. Review collected by and hosted on G2.com.

Sometimes the verification code for logging in does not arrive for a long time (common problem) Review collected by and hosted on G2.com.

Easy use, nice page and layout, i like contact with supporting team Review collected by and hosted on G2.com.

I think there is no such a thing, I like everything about this software. Review collected by and hosted on G2.com.

possibility of creating own groups for associates individual approach to each company possibility of using worksmile for adding company staff Review collected by and hosted on G2.com.

local support is changing quite frequent -better one dedicated person for long period Review collected by and hosted on G2.com.

Worksmile is the first benefits platform we have used in our company. Most of our employees are line workers who used the platform without any problems and with enthusiasm, utilizing the monthly top-ups. A big plus for the diversity of the offer and the possibilities of using the accumulated funds - the offer is broad and I feel that everyone could find something for themselves there.

From the perspective of the platform administrator - the service is mostly intuitive and it was easy to make changes, add or deactivate employees. Generating reports for our needs was also done without any obstacles.

The support from Worksmile - both during the implementation of the system and later during its use - I rate very well. Always available, ready to help, and offering solutions. Review collected by and hosted on G2.com.

Lack of information about new options for using benefits. Initially, there was a mishandling of the topic of invoices issued by Worksmile for system usage and for benefits. Review collected by and hosted on G2.com.

All benefits in one place; every month the ability to download reports that facilitate the work of our accounting; in case of questions/problems, the support team at worksmile responds very quickly and efficiently; a very wide range of options in the cafeteria Review collected by and hosted on G2.com.

for me, the platform is not entirely intuitive and I'm afraid to make changes myself (but if I ask support for help, I always receive assistance); lack of synchronization with benefit providers' platforms; Review collected by and hosted on G2.com.

The Work smile application is a significant convenience not only for the administrator but also for the company's employees. Everyone in the company has access to benefits and can manage them according to their needs. As an administrator, I can download the most necessary reports, manage benefits and employee profiles. I can also add bonuses and create challenges for employees. Review collected by and hosted on G2.com.

It happens that reports download incorrectly and we have to ask support for help, but we always receive it. Unfortunately, changes are often made to the portal without us being informed, which makes work difficult. Review collected by and hosted on G2.com.

Variety of functions: dashboard, benefits, document approval, communication, cafeteria benefit

Easy access

Easy implementation with help of Worksmile.

Very good customer experience/customer support Review collected by and hosted on G2.com.

Little things, but I won't mention them because they are fixing issues and listen to client's needs very fast. Review collected by and hosted on G2.com.

The benefits module is easy to use and rich in content. Review collected by and hosted on G2.com.

I don't like the news tab - having only two modules in the company it is completely unnecessary. It has two tabs which causes the user to have to click something additionally. I am not satisfied with the project coordination on the Worksmile side and with the contact with the support. I have the feeling that before I started working on the Wellbeing module, it was not presented to me comprehensively. After many months of use, I and other employees discover something new - often these are surprising things, but in an unfavorable way, such as counting steps - they do not transfer 1:1 to the challenge, but only from specific activities. Review collected by and hosted on G2.com.

Great platform for employees and their benefits. Ease of navigation on the platform. Wide range of services. Employees highly appreciate the intuitiveness of the platform and access in the cafeteria system to a large pool of stores and services. Review collected by and hosted on G2.com.

On the downside from the employer's perspective, if an employee has not joined the cafeteria, they still receive a top-up regardless - work can be done on this to prevent such situations in the future, as each time it is necessary to monitor people who have not joined the cafeteria but have a top-up. Review collected by and hosted on G2.com.