Worksmile Features
Platform (8)
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Customization
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
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Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
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Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies.
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User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, and groups.
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Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
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Mobility
Is accessible from a mobile device and by users on the go.
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Reporting
Provides analytics tools that reveal important business metrics and track progress.
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Dashboards
Creates dashboards to track information like open positions, current headcount, and recruiting pipeline.
Benefits Administration Platform Features (20)
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Benefits Record Management
Track and manage employee benefits information and eligibility information within a centralized database.
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Enrollment Planning
Facilitate employee enrollment in health insurance plans during open enrollment and special enrollment periods. Make changes to benefits data in real time.
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Third-Party Carrier Integration
Access a unique marketplace of benefits products provided by third-party carriers. Select from pre-built bundles or customize your own bundles within the system to offer to your employees.
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Document Management
Store and organize on-boarding benefits documents such as I-9s, W-4s, W-9s, and other employee agreements.
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Total Compensation Statements
Prepare ad-hoc and historical total compensation statements for employees. Employees can access statements to find a comprehensive view of their compensation, including benefits, wages, and stock options.
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Self-Service Portal
Allow employees to log in and review the details of their employee benefits program elections 24/7 and make changes and enroll in benefits as required.
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Regulatory Compliance
Ensure compliance with federal and state benefits regulations, including the Consolidated Omnibus Reconciliation Act (COBRA), Affordable Care Act (ACA), and Health Insurance Portability and Accountability Act (HIPAA).
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Mobile Benefits Access
Provide access to employee benefits information including ID numbers, deductibles, in- and out-of-network costs, and more.
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Benefits Record Management
Track and manage employee benefits information and eligibility information within a centralized database.
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Enrollment Planning
Facilitate employee enrollment in health insurance plans during open enrollment and special enrollment periods. Make changes to benefits data in real time.
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Third-Party Carrier Integration
Access a unique marketplace of benefits products provided by third-party carriers. Select from pre-built bundles or customize your own bundles within the system to offer to your employees.
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Document Management
Store and organize on-boarding benefits documents such as I-9s, W-4s, W-9s, and other employee agreements.
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Total Compensation Statements
Prepare ad-hoc and historical total compensation statements for employees. Employees can access statements to find a comprehensive view of their compensation, including benefits, wages, and stock options.
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Self-Service Portal
Allow employees to log in and review the details of their employee benefits program elections 24/7 and make changes and enroll in benefits as required.
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Regulatory Compliance
Ensure compliance with federal and state benefits regulations, including the Consolidated Omnibus Reconciliation Act (COBRA), Affordable Care Act (ACA), and Health Insurance Portability and Accountability Act (HIPAA).
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Benefits Dashboards
An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of benefits data to enable instantaneous and informed decisions to be made at a glance.
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Mobile Benefits Access
Provide access to employee benefits information including ID numbers, deductibles, in- and out-of-network costs, and more.
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Integrations / APIs
The platform can integrate with HR and payroll software to manage employee data such as new hires, general profiles, salary changes, benefit deductions, and terminations into a single system of record.
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Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies.
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Mobility
Is accessible from a mobile device and by users on the go.
Platform Content (6)
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Education
Educational tools that provide including planning, budgeting, and tips on how to improve wellness.
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Mobile Tools
Mobile applications or mobile-optimized websites for access corporate wellness solutions.
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Additional Features
Tools for budget creation, assets tracking, goal setting, and corporate wellness management progress tracking.
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Automation
Automates some or all operation related tasks.
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File Sharing
Provides robust sharing options for communication with both internal and external stakeholders.
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Content Library
Provides users with a pre-built library of useable content.
Platform Basics (5)
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Interoperability
Connects to external systems and applications as needed to complete team workflows.
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Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
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Program Management
Tools that implement, manage, and administer corporate wellness programs.
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Reporting
Provides analytics tools that reveal important business metrics and track progress.
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Dashboard
Has a centralized dashboard for users to interact with.
Platform Additional Functionality (9)
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Education
Provides access to wellness education classes and seminars.
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Services
Provides wellness services.
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Employee Portal
Employee portal lets employees log into the system to help employees track wellness.
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Gamification
Gamification tools for company-wide health and wellness.
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Integrations
Integrates with business solutions such as HRIS systems and social tools.
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Mobility
Is accessible from a mobile device and by users on the go.
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Corporate Discounts
Corporate discount platforms provide employees with access to discounts on products and services.
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Employee Engagement
Provides employee survey and feedback features.
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Rewards
Provides flexible and easy-to-manage employee reward options.
Platform Data (4)
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Visualization
Contains tools to visalize data sets or workflows.
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Platform Search
Find important content or files using keywords, metadata, tags, etc.
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Alerts and Notifications
Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.
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Dashboard & Reporting
Reporting and analytics that report on activity and program effectiveness.
Information Distribution (5)
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News Feed
Allows information to be distributed via a scrolling news feed.
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Newsletter
Allows information to be distributed via newsletter.
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Notifications
Allows information to be distributed via push notification.
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Email
Allows information to be distributed via email.
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Multi-Channel Sharing
Allows administrators to deliver information through multiple channels at once.
Employee Engagement (8)
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Employee Generated Content
Able to share pictures, videos or external articles, and users can participate in the communication if authorized
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Confirmation
Allows employees to confirm that they have received or read a piece of content.
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Comments
Allows employees to leave comments on posts within the application.
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Inline Translation
Automatically translates information via machine translation.
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Administrative Access
Allows administrators to set permissions within the application.
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Content Interaction
Has the ability for users to like and react to a post, comment and share visuals on posts, react to comments left by colleagues, and also tag colleagues if they think it would be interesting to share with others to read too.
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Surveys (global & local)
Shares the option for users to answer surveys via the tool from wherever they are are. Has customization options of single, multiple choice, or open text answers, etc.
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Chat
Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.).
Survey Management (4)
Survey Builder
Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor
Question Types
Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings
Templates
Offers pre-built templates for creating surveys with different audiences or use cases
Survey Distribution
Provides tools for distributing surveys through email, SMS, social media, etc.
Survey Customization (4)
Branching/Skip Logic
Helps create more intelligent surveys based on respondent's actions and answers
Branding
Allows users to customize survey colors, logos, and URLs to match company branding
Multimedia Support
Ability to embed videos, photos, or other rich media
Multilingual Surveys
Allows for creation of surveys in different languages and advanced survey translation
Survey Insights (4)
Reporting & Analytics
Provides tools to visualize and analyze data
BI Tools Integration
Allows integration with third -party reporting and business intelligence applications
Data Exporting
Allows users to export reports from the product into an .xsl, .csv, or .pdf file
Permissions
Allows administrators to set permissions on viewing, filtering, or sharing survey results
Generative AI (3)
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AI Text Generation
Allows users to generate text based on a text prompt.
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AI Text Summarization
Condenses long documents or text into a brief summary.
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AI Image-to-Text
Converts images into a textual description, identifying key elements.
User Experience & Accessibility - Employee Communications (4)
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Native Mobile Application
Contains fully branded mobile app that is available natively via different platforms. Has low bandwidth management to optimize communication between the application and servers.
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Branded Experience
Provides customizable web platform for colors, fonts, company branding etc.
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Personalized Ux Experience
Targets content based on profiles, attributes, communications needs, etc. Able to personalize end-users' content view based on preferences and interests.
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Audience Management & Creation
Creates segmentation groups and communication audiences to target messages, content, features access, etc.
Content Distribution - Employee Communications (3)
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Newsfeed
Displays application newsfeed content in an engaging and modern manner.
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Newsletter Engine
Allows for reaching employees through the Integrated newsletter builder via email
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Multi-Channel Sharing
Publishes the content once on the platform and pushing it through to different comms channels. Pushes specific content based on rules to Microsoft Teams, displaying content inside SharePoint, etc.
Additional Features - Employee Communications (3)
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Emergency Notifications
Can activate a Must-Read or an Alert. Must-read will be content that a user is exposed to when they connect to the platform. Allows for alerts to appear in full screen and user will not be able to view the platform without reading the content and validating the dedicated button.
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Analytics
Analyzes behavior data to understand performance of program via users, content performance of what content performs best, and video content performance determined by what videos have been seen and by who.
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Integrations
Connects with API access, low-code/no-code connectors, as well as integrations with intranet, HRIs, Microsoft Teams, Slack etc.
Agentic AI - Employee Communications (2)
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Survey (3)
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives

