--- title: Worksmile Reviews meta_title: 'Worksmile Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 138 reviews by the users' company size, role or industry to find out how Worksmile works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 138 scale: '5' date_modified: '2026-08-04' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Worksmile Reviews **Vendor:** worksmile **Category:** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration) **Average Rating:** 4.5/5.0 **Total Reviews:** 138 ## About Worksmile Worksmile is an intelligent HR platform that turns everyday HR processes, internal communication, and employee benefits into one connected experience for the whole organization. Worksmile is a comprehensive platform designed for organizations looking to optimize their HR workflows – from growing companies to large enterprises. It is trusted by more than 360 companies and 200,000 employees. HR gets less manual work, managers get a clearer picture of their teams, and employees get one place where work actually feels organized – instead of chasing information across emails, spreadsheets, and disconnected tools. Key Features and Benefits: – Automated HR Processes – Worksmile brings HR processes together in one system: employee requests and cases, absence and leave management, document workflows with templates and electronic signatures, employee data administration, payroll data preparation, policy and compliance management, work equipment tracking, competency and performance management, and pay transparency – including job valuation, pay gap analysis, and Total Rewards Statements. Clear HR dashboards turn all of this into real-time visibility instead of scattered reports, so HR and managers always know where things stand and can make decisions based on current data, not guesswork. – Centralized Communication and Community – Worksmile combines a company intranet with employee community features: groups, recognition (kudos), and wellbeing initiatives. A dedicated communication center puts every post under control – schedule it, pin it, mark it as important, target it to the right group, and route it through approval before it goes live, so the whole organization always speaks with one, consistent voice. – Benefits and Cafeteria Management – HR teams can manage benefit budgets and a flexible cafeteria offering with products from around 500 partners. Employees choose the benefits that matter to them within their assigned budget, while HR keeps full visibility and control over costs and usage – turning benefits from a fixed perk into something employees genuinely feel is theirs. – User-Friendly Interface, Backed by AI – With an intuitive, easy-to-navigate interface, Worksmile helps both HR teams and employees adopt the platform quickly, minimizing the learning curve regardless of technical expertise. An AI Assistant is built into everyday moments across the platform – from drafting a post to getting a quick answer – so help is always a click away, not a separate tool to learn. Worksmile brings HR processes, internal communication, and benefits management together in one integrated platform – helping organizations cut manual work, build transparency, and give every employee, manager, and HR professional a workplace experience they actually want to use every day. ## Worksmile Pros & Cons **What users like:** - Users find Worksmile incredibly **easy to use** , enjoying seamless integration and intuitive navigation for daily operations. (45 reviews) - Users love the **intuitive interface** of Worksmile, making it easy to manage and customize their benefits smoothly. (31 reviews) - Users value the **enhanced employee engagement** by Worksmile, with features promoting wellbeing and seamless integration into daily work. (26 reviews) - Users highlight the **user-friendly interface** of Worksmile, enhancing satisfaction and streamlining HR processes effectively. (25 reviews) - Users consistently praise the **responsive customer support** of Worksmile, enhancing their overall implementation and experience. (22 reviews) - Features (19 reviews) - Simple (18 reviews) - Convenience (16 reviews) - User Interface (16 reviews) - Navigation Ease (13 reviews) **What users dislike:** - Users find the **complexity of the reports and admin panel** hinders efficient navigation and quick information access. (5 reviews) - Users experience **slow loading times** with Worksmile, causing frustrating delays in report generation and accessing functionality. (5 reviews) - Users find **navigation and feature management difficult** , with extra clicks needed and time-consuming customizations affecting their experience. (4 reviews) - Users are frustrated by the **limited features** of Worksmile, hindering their ability to customize reports effectively. (4 reviews) - Users experience **long wait times** for support and report generation, which can hinder productivity and efficiency. (4 reviews) - Users express frustration over **missing features** in Worksmile, particularly regarding limited integrations and unclear functionalities. (4 reviews) - Users find Worksmile **not user-friendly** , citing slow support and a confusing interface that hampers effective usage. (4 reviews) - Slow Performance (4 reviews) - Admin Limitations (3 reviews) - Challenge Issues (3 reviews) ## Worksmile Reviews ### 1. Cafeteria from the perspective of the administrator and the user **Rating:** 5.0/5.0 stars **Reviewed by:** Justyna G. | Health & Safety Specialist/ Employee Benefits Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Worksmile?** Definitely the most important aspect of the Worksmile cafeteria is the number of partners available there, no commission on most coupons, long validity of coupons, and the intuitive design of the platform. **What do you dislike about Worksmile?** Help chat instead of email contact - this functionality could be improved. Those coupons where a commission is charged. In the new admin panel, it is difficult to find data regarding funds transferred to foundations. **What problems is Worksmile solving and how is that benefiting you?** Allows employees flexibility of choice and everything in one place. ### 2. A tool supporting employees in increasing their engagement and job satisfaction. **Rating:** 4.5/5.0 stars **Reviewed by:** Karolina Z. | Specjalista ds. hr & payroll, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Worksmile?** Transparency in employee benefits for the HR department and as an employee **What do you dislike about Worksmile?** too much engagement in the platform and too few interesting points where you can use the cafeteria or services like the gym **What problems is Worksmile solving and how is that benefiting you?** order in employee benefits ### 3. Platform supporting in the categorization of benefits **Rating:** 3.5/5.0 stars **Reviewed by:** Anna M. | Head of HR, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Worksmile?** A platform supporting in the categorization of benefits, gamification, and even in internal communication **What do you dislike about Worksmile?** Sometimes there are problems with funding accounts. **What problems is Worksmile solving and how is that benefiting you?** The platform clearly shows the employer's benefits, gives the opportunity to attach regulations regarding benefits. ### 4. worksmile is a very user-friendly benefits and sports tool :) **Rating:** 5.0/5.0 stars **Reviewed by:** Paulina I. | HR Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Worksmile?** I love sports challenges in Worksmile. I create them for my colleagues and together we can participate in interesting sports initiatives. Worksmile is a great tool for this type of activity. **What do you dislike about Worksmile?** Worksmile sometimes has issues transferring activities from external applications to Worksmile, but I see they are working on it. **What problems is Worksmile solving and how is that benefiting you?** Worksmile helped me manage employee benefits and organize sports events. ### 5. Worksmile is an assistant in daily work **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela J. | Specjalista ds. HR, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Worksmile?** In our organization, we primarily use the "Applications and Cases" module, which eliminates unnecessary paperwork from our lives. The entire platform is very pleasant to use and intuitive. I would recommend it to any larger company :) **What do you dislike about Worksmile?** All issues that are inconvenient for us are reported on an ongoing basis, and the platform introduces improvements and new features based on our suggestions, so there are currently no issues that I dislike. **What problems is Worksmile solving and how is that benefiting you?** The entire documentation has been moved to the platform, which definitely makes work easier. ### 6. It meets my project needs and has good UX. **Rating:** 4.0/5.0 stars **Reviewed by:** Krzysztof G. | head of brand & communication, Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2024 **What do you like best about Worksmile?** 1. Ability to adjust functions to real needs. 2. UX - simple, understandable, intuitive. 3. Engagement - you have great people, energetic, with a smile. That's important. **What do you dislike about Worksmile?** 1. Responsiveness to tasks - it takes a moment before the project is updated. 2. Listening to feedback and recommendations from your side regarding them. They are not always the best fit. **What problems is Worksmile solving and how is that benefiting you?** I can keep records for the employee benefit. ### 7. The platform is intuitive and easy to navigate, which makes it enjoyable for everyone to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Katarzyna K. | Specjalista ds. HR, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Worksmile?** data transparency,friendly data layout, transparent reports, factual and specific customer support; ease of Use **What do you dislike about Worksmile?** temporary technical problem with file handling :) **What problems is Worksmile solving and how is that benefiting you?** technical support from Worksmile - ease of use of the application ### 8. All matters in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Anna T. | Junior HR Service Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Worksmile?** A very nice place for employee integration (shared challenges) and promoting a healthy lifestyle, I can have all matters in one place (applications and issues), very helpful support. The portal is very intuitive and easy to use. **What do you dislike about Worksmile?** Sometimes the admin panel freezes **What problems is Worksmile solving and how is that benefiting you?** Employees submit applications in one place, without the risk of any getting lost in emails. Birthday gift for employees - they receive a bonus that they can use for any purpose. ### 9. Great benefit platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Worksmile?** I've been working with Worksmile for 4 years now and it's a great alternative to other benefit platforms. It allows smooth management of benefits. Customer support is always helpful. I use it on daily basis as an Admin. Integration is very easy. Implementation was never a problem. It offers a variety of solutions. **What do you dislike about Worksmile?** The only thing I would change are reports. **What problems is Worksmile solving and how is that benefiting you?** It is a benefit platform for our employees. ### 10. I have been an administrator user for over 10 months. **Rating:** 3.0/5.0 stars **Reviewed by:** Adam B. | Asystent wynagrodzeń i Świadczeń, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Worksmile?** I like the intuitiveness of Worksmile because even the main page is similar to Facebook - which is obviously an advantage ;) **What do you dislike about Worksmile?** I believe that the employee search engine worked better in the previous version. **What problems is Worksmile solving and how is that benefiting you?** Thanks to Worksmile, it is possible to manage the benefits that are handled in my company. ### 11. Worksmile platform as a bonus **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Worksmile?** The platform allows employees to easily use benefits; each employee can join medical care or use a sports card under clearly defined conditions. The platform is clear, and employees have no problems navigating it. **What do you dislike about Worksmile?** Creating individually designed reports is somewhat demanding. **What problems is Worksmile solving and how is that benefiting you?** Benefits are gathered in one place. The employee knows what they can take advantage of. The platform facilitates the process of accounting for benefits in payroll and accounting departments. ### 12. A comprehensive, trend-setting benefits platform for Employees. **Rating:** 5.0/5.0 stars **Reviewed by:** Bartosz P. | Starszy Specjalista ds. Benefitów i ZFŚS, Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Worksmile?** From the User's perspective, availability on multiple devices, a rich cafeteria offer, the ability to apply, and many benefits offered by the Employer. From the Administrator's perspective, indispensable support from caretakers and flexibility when wanting to implement new solutions. **What do you dislike about Worksmile?** I don't see any drawbacks significant enough to be worth mentioning here or that could affect the overall perception of the platform. **What problems is Worksmile solving and how is that benefiting you?** By introducing Worksmile, we aimed to transfer the application process for basic benefits from the Company Social Benefits Fund (ZFŚS) and their management to an electronic form - Worksmile met our expectations 100% and adapted its Platform to the rather complex structures in our company. ### 13. The best experiences with the cafeteria system - about Worksmile **Rating:** 5.0/5.0 stars **Reviewed by:** Magdalena K. | Site People Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Worksmile?** A very diversified product offer, intuitive use of the platform and the ability to manage funds 24/7. **What do you dislike about Worksmile?** A technological limitations in implementing new suppliers. **What problems is Worksmile solving and how is that benefiting you?** A benefits management in many company locations. ### 14. Insufficient response to customer needs **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Worksmile?** A wide range of cafeteria options and application availability. **What do you dislike about Worksmile?** Lack of consultation before implementing changes with important clients. **What problems is Worksmile solving and how is that benefiting you?** We only use it for the cafeteria because our proposals for changes are very expensive ### 15. Ok, benefits platform **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Worksmile?** All benefits are in one place for the employee. The menu is clear. **What do you dislike about Worksmile?** I don't fully trust whether the data I see in Worksmile is correct. There is a lack of synchronization with the benefit providers' platforms. My comments have been forwarded directly to Worksmile :) **What problems is Worksmile solving and how is that benefiting you?** It compiles benefits in one place, allowing me as HR to direct all employees to a single location. ### 16. I like it **Rating:** 4.5/5.0 stars **Reviewed by:** Alek M. | Młodszy Specjalista ds. Kadrowo-Płacowych, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Worksmile?** - Transparent design - Quick assistance from the company supervisor - Help from the technical team - Openness to new suggestions from the user **What do you dislike about Worksmile?** - It is sometimes overloaded, which causes the website to slow down. **What problems is Worksmile solving and how is that benefiting you?** A quick way of communication through a bulletin board in case there are hundreds of employees in the company and it's difficult to reach each one individually. ### 17. The platform is well on its way to becoming one of the best on the market. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Worksmile?** In my opinion, Worksmile is most useful for handling benefits. The entire platform is also intuitive to use. We use the platform every day. **What do you dislike about Worksmile?** Customer service, implementing each change takes a very long time, and account managers often change. **What problems is Worksmile solving and how is that benefiting you?** We use the Worksmile platform to manage benefits. ### 18. useful tool to make work easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Worksmile?** Everything happens through the platform, there is no need for paper declarations. **What do you dislike about Worksmile?** On the 1st of the month on platorm, reports are very slow to generate. **What problems is Worksmile solving and how is that benefiting you?** Worksmile facilitates the administration of benefits. Thanks to the fact that everything can be done on the platform, I don't waste time on paper declarations. ### 19. Review of the Worksmile platform **Rating:** 5.0/5.0 stars **Reviewed by:** Karolin M. | Sr Spec, People Data & Payroll Admin, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Worksmile?** Wide range of benefits, Intuitiveness and ease of use, Integrated communication, HR process automation, Employee engagement **What do you dislike about Worksmile?** Dependence on technology - errors occur, but they are quickly resolved **What problems is Worksmile solving and how is that benefiting you?** Benefits management, reports, communication with employees ### 20. I use this platform as and administrator and as an employee **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Worksmile?** All benefits are in one place. . **What do you dislike about Worksmile?** the platform is not ready for an adminstrative use. Soma changes are withdrawn after the daily update. Worksmile is not connected with other platforms. The platform is not preapred for different types of employment and different rules. From time to time there is an error with automatic account creation. **What problems is Worksmile solving and how is that benefiting you?** I have one place to create raports about benefit in the company. ### 21. A very intuitive and visually interesting tool for showcasing company benefits **Rating:** 4.5/5.0 stars **Reviewed by:** Ola A. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Worksmile?** Worksmile is pleasing to the eye, but above all, a functional platform showcasing the multitude of non-salary benefits for Employees. From the administrator's side, definitely - excellent contact with technical support and the account manager, development of the administrator panel. From the user's side - intuitive functionalities. **What do you dislike about Worksmile?** What is least refined is still developing ;) Reports, the view of subscription benefits, the number of offers in the cafeteria for the Social Fund. I assume that we need to be patient and soon all inconveniences will be fixed, as it has been in the past. **What problems is Worksmile solving and how is that benefiting you?** Gather and clearly show in the organization how many non-salary benefits employees have. 1 communication channel for subscription benefits registration/unsubscription/change. More efficient administration. ### 22. Positive opinion **Rating:** 1.0/5.0 stars **Reviewed by:** Marta R. | Specjalista ds. Personalnych, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Worksmile?** Discount vouchers and sports challenges **What do you dislike about Worksmile?** The view is not very clear, ordering subscription products is sometimes problematic. **What problems is Worksmile solving and how is that benefiting you?** All benefits are placed on one platform, which is a convenience for both employees and employers in terms of ordering products from suppliers. ### 23. ADMINISTRATOR/USER **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Worksmile?** I like that all the benefits are in one place **What do you dislike about Worksmile?** that it is not connected with other benefits platforms **What problems is Worksmile solving and how is that benefiting you?** that employees can check all their benefits in one place ### 24. Worksmile platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Worksmile?** User friendly platform. Huge amount of benefits. **What do you dislike about Worksmile?** A lot of temporary failures of the system. **What problems is Worksmile solving and how is that benefiting you?** integration between the systems. benefit administration ### 25. It can support various areas of management, be used in almost any company, depending on the needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Joanna T. | Ekspert ds. HR, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Worksmile?** It is very intuitive to use and, importantly, you can use it from your phone. **What do you dislike about Worksmile?** Sometimes there are minor defects or errors, but they do not affect the overall opinion about the service. **What problems is Worksmile solving and how is that benefiting you?** support for internal communication, involvement in philanthropic activities, efficient management of the social fund ### 26. a very good platform both from the user's and the administrator's side **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Worksmile?** the possibility of creating a shared space for employees, especially since the incentive is a powerful cafeteria for shopping **What do you dislike about Worksmile?** too frequent changes in the administrator panel view **What problems is Worksmile solving and how is that benefiting you?** All issues related to the classification of challenge results are resolved almost the same day - this allows the administrator to become credible. ### 27. Friendly, rich, and functional cafeteria platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksandra G. | Kierownik Ośrodka, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Worksmile?** Complexity and multitude of services. Quick help and support. Transparency **What do you dislike about Worksmile?** I have not encountered an unpleasant experience with this platform. **What problems is Worksmile solving and how is that benefiting you?** A reliable communication platform, easy access to employees, a convenient reporting system ### 28. Worksmile experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Worksmile?** All of our benefit products are listed in one place **What do you dislike about Worksmile?** There is no connection between our products platforms and WS platform **What problems is Worksmile solving and how is that benefiting you?** It helps us keep employees communication in an organised way and keeps all of our benefits in one place ### 29. I create challenges on the Worksmile platform for employees. Post in a dedicated group. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Worksmile?** Solutions for creating challenges, user-friendly interface. Contributions are arranged intuitively. **What do you dislike about Worksmile?** Multiple loopholes through which employees can cheat in activity addition challenges. **What problems is Worksmile solving and how is that benefiting you?** When Maciej Stańczyk was our supervisor, he responded very quickly to our inquiries and challenges, and was also very involved in solving problems with people who cheated. ### 30. Great tool for employee integration **Rating:** 5.0/5.0 stars **Reviewed by:** Agnieszka G. | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2024 **What do you like best about Worksmile?** intuitive platform operation; helpful support; wide functionality; better sports competition section than the competition; easy implementation; easy user access to the platform (high usage frequency) **What do you dislike about Worksmile?** less attractive compared to the competition, the benefits cafeteria (but still being developed, which is a plus) a new admin panel, although more modern in appearance, is less intuitive than the previous one sports competitions should also be modernized (e.g., in challenges more "Values" for example, as little as possible (as quickly as possible)) **What problems is Worksmile solving and how is that benefiting you?** a great tool for integrating employees outside of work hours and for conveying "non-business" information. ### 31. Favourite HR platform **Rating:** 5.0/5.0 stars **Reviewed by:** Justyna M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Worksmile?** Ease of use, customer support, number of features, ease of implementation, ease of integration, frequency of use **What do you dislike about Worksmile?** Nothing I disklike. Platform is very intuitive, plenty of nice features. The only thing missing is archery as a sport to register :) **What problems is Worksmile solving and how is that benefiting you?** Definitely it's the best tool to integrate all employees and boost their engagement ### 32. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Worksmile?** Usability, ease of finding data, friedly apperance **What do you dislike about Worksmile?** Performance with large amounts of data and long report generation time **What problems is Worksmile solving and how is that benefiting you?** Creation of a dedicated report ### 33. Worksmile review **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel T. | HR Ops coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Worksmile?** simple forms in Excel regarding data updates **What do you dislike about Worksmile?** Updating employee data on the site is not very intuitive, difficulty exporting the employee list, problem with pasting data (ctrl+v does not work, for example, when manually adding an employee) **What problems is Worksmile solving and how is that benefiting you?** Activating and deactivating employee accounts and administering them ### 34. Flexibility in regards to Employees' benefits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Worksmile?** It enables us to manage the benefits. Emloyees can choose from various options. **What do you dislike about Worksmile?** Administrator panel might be more intuitive and user friendly. **What problems is Worksmile solving and how is that benefiting you?** Gathering all benefits in one platform, uploading all relevant reports. ### 35. the platform is transparent **Rating:** 4.5/5.0 stars **Reviewed by:** Anna B. | people operation manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Worksmile?** ux of the platform and visibility of the functions **What do you dislike about Worksmile?** response time from zenddesk - it is toooo long **What problems is Worksmile solving and how is that benefiting you?** benefits administration ### 36. System support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about Worksmile?** I am most satisfied with the clear appearance of the platform and the support we, as a company, receive from Worksmile (Kamil, Mariusz, and Dominika from the Customer Success Department). **What do you dislike about Worksmile?** The new look of the admin panel (but you'll get used to it ;p). Worksmile itself is clear, but as we know, it's just a system, and systems tend to have errors and not cooperate, which is normal, but sometimes it can be stressful. **What problems is Worksmile solving and how is that benefiting you?** Work flow - no paper applications, almost 100% digitization of benefit applications. Everything in one place. ### 37. High expectations and promises, turbulent implementation and minor glitches **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Worksmile?** Layout, idea, complexity, development and help orientation, number of features, customer service, flexibility **What do you dislike about Worksmile?** Difficult integration, not all features promised were delivered, frequent minor faults **What problems is Worksmile solving and how is that benefiting you?** Communication, integration, all-in-one platform. ### 38. Good platform offering various benefits **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Worksmile?** I like how easy it is to navigate in the platform and explore the benefits of the company. **What do you dislike about Worksmile?** I dislike that some of benefits do not have a clear decription **What problems is Worksmile solving and how is that benefiting you?** It's letting me learn about the benefits offered by my company - [View Worksmile pricing details and edition comparison](https://www.g2.com/products/worksmile/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+18%3A48%3A07+-0500&secure%5Bsession_id%5D=beda87f0-4513-4e0a-bbef-c89b218548c7&secure%5Btoken%5D=187ec2c023401d83a53a6d10b0eff57612d58f6fb7866a66bdda3634d8ab5882&format=llm_user) ## Worksmile Integrations - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [Comarch](https://www.g2.com/products/comarch-comarch/reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - [Okta](https://www.g2.com/products/okta-okta/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Strapi](https://www.g2.com/products/strapi/reviews) ## Worksmile Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Platform Basics** - Interoperability - Performance - Internationalization - Security **Platform Content** - Education - Mobile Tools - Additional Features - Collaboration Tools **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing - Mass Notifications - Alerts/Notifications **Platform Basics** - Reporting - Dashboard **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards **Generative AI** - Generative AI **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication - Multi-Channel Communication **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning - Personalization **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Additional Functionality** - Collaboration Tools - Activity/News Feed - Employee Communities - Activity Dashboard - Task Management - Employee Portal - Reporting & Statistics - Surveys & Feedback - Multi-Language - Engagement Tracking - Third-Party Integrations - Active Directory Integration - Discussions/Forums - Wiki - Event Calendar - Calendar Management - Workflow Management - Single Sign On - File Management - AI Copilot - Customizable Branding - Org Chart Creation - Employee Database - Employee Profiles - Generative AI - Alerts/Notifications - Blogs - Policy Management - API - Access Controls/Permissions - Drag & Drop - Content Library - Knowledge Base Management - Private Network - Tagging - Real-Time Notifications - Customizable Templates - Chat/Messaging - Document Storage - Mobile Access - Employee Onboarding - Search/Filter - Content Management - Commenting/Notes - Customizable Forms - Document Management **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Platform Functionality** - Customizability - Mobility **Platform Basics** - Interoperability - Performance - Program Management - Task Management - Incentive Management - Employee Reward Programs - Performance Management - Calendar Management - Gift Card Management - Benefits Management - Communication Management - Employee Management **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat - Mobile Access - Real-Time Chat - Live Chat **Platform Content** - Automation - File Sharing - Content Library **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - AI Text Summarization - Generative AI **People Analytics - Employee Experience Software** - Action Plan - Productivity - Individual Development Plans **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Platform Data** - Reporting - Alerts and Notifications - Platform Search - Visualization - Real-Time Notifications **Platform Additional Functionality** - Education - Services - Employee Portal - Gamification **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates - Customizable Templates **Platform Additional Functionality** - Integrations - Mobility - Corporate Discounts - Employee Engagement - Rewards **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text - Generative AI **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text - Generative AI **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation - Newsletter Management - Content Management - Email Management - Visitor Management - Communication Management - Screensaver Management - Calendar Management - Document Management - Knowledge Management - Task Management - Campaign Management - Workflow Management - File Management **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Additional Functionality** - Customizable Branding - Workflow Management - Third-Party Integrations - Document Storage - Surveys & Feedback - Benefits Management - Access Controls/Permissions - Payroll Management - Compensation Plan Modeling - 360 Degree Feedback - Email Templates - Employee Profiles - Attendance Tracking - Real-Time Analytics - Performance Management - AI Copilot - Employee Database - Real-Time Reporting - Turnover Tracking - Document Management - Organizational Charting - Trend Analysis - Employee Management - Talent Management - Employee Self Service - Employee Portal - Employee Onboarding - Compensation Management - Alerts/Notifications - Data Visualization - Performance Appraisal - Task Management - Ad hoc Reporting - Reporting & Statistics - Data Import/Export - Secure Data Storage - Self Service Portal - Feedback Management - Recruitment Management - API - HR Metrics Library - Vacation/Leave Tracking - Succession Planning - Predictive Modeling - Customizable Reports - Applicant Tracking - Training Management - Survey/Poll Management - Leave Tracking **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Access Controls/Permissions - Third-Party Integrations - HR Management - Timesheet Management - Leave Tracking - Team Calendars - Reporting & Statistics - Vacation/Leave Tracking - Real-Time Data - Document Storage - Workflow Management - Attendance Management - Payroll Management - Calendar Management - Activity Dashboard - Employee Management - Employee Profiles - Absence Management - Time Off Requests - Performance Management - Approval Workflow - Time Off Management - Customizable Reports - Leave Policy Management - Compliance Management **Additional Functionality** - Employee Profiles - Goal Management - eCards - Incentive Management - Gamification - AI/Machine Learning - Leaderboards - Chat/Messaging - Budget Control - Mobile Access - Single Sign On - API - Peer-to-Peer Recognition - Employee Reward Programs - Customizable Templates - Ongoing Performance Tracking - Customizable Branding - Nominations - Recognition Tracking - Social Recognition - Awards Management - Engagement Tracking - Alerts/Notifications - Customizable Reports - Reminders - Rewards Catalog - Manager-to-Employee Recognition - 360 Degree Feedback - Commenting/Notes - Generative AI - AI Copilot - Multi-Language - Reporting/Analytics - Surveys & Feedback **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Platform Data** - Visualization - Platform Search - Alerts and Notifications - Dashboard & Reporting - Real-Time Reporting **Platform Additional Functionality** - Employee Segmenting - Peer Recognition - Social Feedback Portal - Employee Portal - Surveys & Feedback **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building - Negative Feedback Management - Communication Management **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing - File Sharing **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - AI Copilot - Health Risk Assessment - Health Coaching - Generative AI - Progress Tracking - Surveys & Feedback - Goal Setting/Tracking - Third-Party Integrations - Real-Time Analytics - Employee Database - Employee Profiles - Engagement Tracking - Reporting & Statistics - Health Monitoring - Customizable Branding - Scheduling - Activity Tracking - API - Real-Time Data - Chat/Messaging **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations - Social Media Integration **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction - Multi-Language **Additional Functionality** - Event Calendar - Live Streaming - Digital Signage - Chat/Messaging - Employee Directory - Single Sign On - Audience Targeting - Customizable Branding - Employee Communities - Access Controls/Permissions - API - Audio/Video Messaging - Collaboration Tools - Surveys & Feedback - Reporting & Statistics - Quizzes - AI Copilot - Scheduled Messaging - Read Receipts - Multi-Channel Communication - Secure Data Storage - Space Reservation - Customizable Templates - Compliance Tracking - Employee Engagement - Real-Time Updates - Generative AI - Employee Onboarding - Activity Dashboard - Customizable Forms - Search/Filter - Employee Database - Tagging - Discussions/Forums - Document Storage - Drag & Drop - Role-Based Permissions - Data Import/Export - Commenting/Notes - Employee Photos - Activity Tracking - Transcripts/Chat History - Mobile Alerts - Engagement Tracking - Blogs - @mentions ## Top Worksmile Alternatives - [Reward Gateway Employee Experience Platform](https://www.g2.com/products/reward-gateway-employee-experience-platform/reviews) - 4.6/5.0 (2,760 reviews) - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,616 reviews) - [Motivosity](https://www.g2.com/products/motivosity/reviews) - 4.7/5.0 (3,451 reviews)