# Workhorse Reviews **Vendor:** Drafthorse Solutions **Category:** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools) **Average Rating:** 3.0/5.0 **Total Reviews:** 3 ## About Workhorse Workhorse™ accelerates production of consumer facing digital content by integrating data and workflow from supply chain to content publishing. ## Workhorse Reviews ### 1. Really frustrating web content application to use; only benefit was copy submission simplicity **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2019 **What do you like best about Workhorse?** The only purpose that Workhorse served me was as an application to submit and edit copy written for different products on the company website. For writing, it was simple to copy and paste whatever you had written for a certain item into it's designated field, and it was usually decently fast, especially when compared to the other web applications that Sears used. **What do you dislike about Workhorse?** There were so many frustrating things about the entire process, and I don't want to pin them entirely on Workhorse; a lot of it could've just been the unnecessarily slow process the Sears product copy team used. However, it was incredibly easy to lose your place in the system if you had more than one item uploaded at a time, and it gives you no option to bookmark or save for later. If images were available to coordinate with your copy, they were typically low-res and and extremely small. There was no editing application, so it was more on the editors to "highlight" what changes you needed to make (I say "highlight" in quotations because the only text options you had were to bold, underline, and italicize.) The most annoying part, however, was how you had to type everything out in a text doc before hand because Microsoft Word was too formatted for the application and would ruin the character count, font, spacing, everything. **Recommendations to others considering Workhorse:** Consider more advanced applications before settling - this seems like a software that's likely to be defunct soon if it's not already. **What problems is Workhorse solving and how is that benefiting you?** It solely served as a vehicle to submit my product copy and to monitor edits sent back by the editing team. ### 2. Great Tool For Media Planners **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2016 **What do you like best about Workhorse?** can pull reporting from the tool across multiple products, can house cost sources, amazing customer service, can do pretty much anything we need it to do **What do you dislike about Workhorse?** if you have a big flowchart, the opening, closing, saving, and exporting load time can be long **Recommendations to others considering Workhorse:** This program is absolutely perfect for media planning. anything you're trying to do and can't figure out, the support team will have taken care of and are very responsive. Highly recommend **What problems is Workhorse solving and how is that benefiting you?** plan more quickly and efficiently, can pull reporting from the tool across multiple products, can house cost sources, amazing customer service, can do pretty much anything we need it to do ### 3. Senior Media Planner **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2016 **What do you like best about Workhorse?** I liked the ease of use to input goals in media buying platform and ease of pulling reports. I also like that a user can track changes on the flowchart when saving new versions and saving a flowchart as working or approved. **What do you dislike about Workhorse?** The program is very finicky. It takes some time to learn how to set up flowchart and learning how to set up a vehicle. At times, system can be very slow as well or would be down for a long time. A lot of people have log in problems when first starting. **Recommendations to others considering Workhorse:** There are still some kinks encountered in the system. Sometimes database costs are not reflected on the flowchart. **What problems is Workhorse solving and how is that benefiting you?** Managing client's budgets along with providing client with an updated media schedule. The benefit is that it streamlines the planning and buying process. ## Workhorse Discussions - [What is Workhorse used for?](https://www.g2.com/discussions/what-is-workhorse-used-for) - [View Workhorse pricing details and edition comparison](https://www.g2.com/products/workhorse/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+20%3A17%3A08+-0500&secure%5Bsession_id%5D=e70db9ea-ec86-4787-b818-3341d4830235&secure%5Btoken%5D=be3440bfd1cfeea160b4ba17b5389264cfc2c411840e60663ba0a2c2c7bfc101&format=llm_user) ## Workhorse Features **Agentic AI - E-Commerce Tools** - Cross-system Integration - Adaptive Learning - Natural Language Interaction ## Top Workhorse Alternatives - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,841 reviews) - [Elfsight](https://www.g2.com/products/elfsight/reviews) - 4.8/5.0 (880 reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (582 reviews)