Workhorse Reviews & Product Details

The only purpose that Workhorse served me was as an application to submit and edit copy written for different products on the company website. For writing, it was simple to copy and paste whatever you had written for a certain item into it's designated field, and it was usually decently fast, especially when compared to the other web applications that Sears used. Review collected by and hosted on G2.com.

There were so many frustrating things about the entire process, and I don't want to pin them entirely on Workhorse; a lot of it could've just been the unnecessarily slow process the Sears product copy team used. However, it was incredibly easy to lose your place in the system if you had more than one item uploaded at a time, and it gives you no option to bookmark or save for later. If images were available to coordinate with your copy, they were typically low-res and and extremely small. There was no editing application, so it was more on the editors to "highlight" what changes you needed to make (I say "highlight" in quotations because the only text options you had were to bold, underline, and italicize.) The most annoying part, however, was how you had to type everything out in a text doc before hand because Microsoft Word was too formatted for the application and would ruin the character count, font, spacing, everything. Review collected by and hosted on G2.com.

can pull reporting from the tool across multiple products, can house cost sources, amazing customer service, can do pretty much anything we need it to do Review collected by and hosted on G2.com.

if you have a big flowchart, the opening, closing, saving, and exporting load time can be long Review collected by and hosted on G2.com.

I liked the ease of use to input goals in media buying platform and ease of pulling reports. I also like that a user can track changes on the flowchart when saving new versions and saving a flowchart as working or approved. Review collected by and hosted on G2.com.

The program is very finicky. It takes some time to learn how to set up flowchart and learning how to set up a vehicle. At times, system can be very slow as well or would be down for a long time. A lot of people have log in problems when first starting. Review collected by and hosted on G2.com.