I like the Wild Apricot Member Tribe FB Page for support.
The "help" section is extensive and they send out helpful emails with tips and tricks every week.
Event Management is poor and the forms have limited customizable options.
Reporting is inconsistent...the same fields are not always displayed in the same order which makes comparing sheets difficult.
Many workarounds are needed to complete our tasks.
Customer service is friendly but, the company is pushing self-service for "help." It's understandable to keep pricing down, but it is cumbersome to learn.
Wild Apricot is always updating and expanding offerings. A new event RSVP tool was added recently that I am excited to look into. A new member app has been launched too.
Wild Apricot is an excellent database tool to house our membership. There are many pieces that are automated that eliminate hours of manual administrative office work.