---
title: When I Work Reviews
meta_title: 'When I Work Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 409 reviews by the users' company size, role or industry
  to find out how When I Work works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 409
  scale: '5'
date_modified: '2026-09-28'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# When I Work Reviews
**Vendor:** When I Work  
**Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 409  
**AI Enabled:** This product embeds AI to enhance or extend its core functionality.
## About When I Work
When I Work is an easy way for businesses to schedule, track time and attendance, and communicate with their hourly employees. Put the schedule and time clock in every employee's pocket with free iOS and Android apps. Keep track of time off, employee availability, and manage shift swaps with just a few clicks. Integrate with your payroll provider to streamline the process and avoid human error. Get started with a 14-day free trial now.



## When I Work Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users appreciate the **ease of use** in When I Work, finding it intuitive and efficient for scheduling and tracking. (61 reviews)
- Users value the **ease of scheduling and visibility** with When I Work, enhancing coordination and clarity in staffing. (43 reviews)
- Users appreciate the **ease of scheduling** with When I Work, finding it clear and user-friendly for managing tasks. (42 reviews)
- Users benefit from **time-saving features** in When I Work, enhancing organization and simplifying leave filing and shift management. (25 reviews)
- Users value the **user-friendly shift management** of When I Work, making scheduling simple and convenient for large teams. (22 reviews)
- Simple (22 reviews)
- Users find When I Work to be **intuitive and user-friendly** , making schedule management seamless for all parties involved. (21 reviews)
- Helpful (20 reviews)
- Time Tracking (18 reviews)
- Easy Setup (16 reviews)

**What users dislike:**

- Users often face **scheduling issues** with When I Work, due to high costs and limited customization options. (15 reviews)
- Users find the **lack of essential features** in When I Work frustrating, affecting scheduling and employee notifications. (10 reviews)
- Users experience **software bugs** causing loading delays and confusing sharing, impacting scheduling efficiency and overall usability. (10 reviews)
- Users find the **limited features** of When I Work frustrating, as essential functions are needed for efficient management. (9 reviews)
- Users find the **poor notifications** frustrating, as they lack customization and timely reminders for shifts. (9 reviews)
- Users desire more **customization options** in When I Work, particularly for scheduling and reports, to fit their needs. (8 reviews)
- Users experience **mobile app limitations** , including crashes and confusion in sharing features, impacting usability and efficiency. (8 reviews)
- Users experience **notification issues** , feeling overwhelmed by excessive alerts and occasional delays in receiving them. (8 reviews)
- Users express concern over the **app's performance** , noting frequent crashes and glitches that impact reliability. (7 reviews)
- Poor Interface Design (6 reviews)


## When I Work Discussions
  - [How can I interface with my Scheduling Coordinator about requests other than time off?](https://www.g2.com/discussions/how-can-i-interface-with-my-scheduling-coordinator-about-requests-other-than-time-off) - 3 comments, 2 upvotes
  - [Can employees swap shifts without manager involvement every time?](https://www.g2.com/discussions/can-employees-swap-shifts-without-manager-involvement-every-time) - 1 comment, 1 upvote
  - [Is When I Work a good fit for a small business?](https://www.g2.com/discussions/is-when-i-work-a-good-fit-for-a-small-business) - 1 comment, 1 upvote
  - [How does When I Work compare to Homebase and Connecteam?](https://www.g2.com/discussions/how-does-when-i-work-compare-to-homebase-and-connecteam) - 1 comment, 1 upvote
  - [How do I track overtime and avoid unexpected labor costs?](https://www.g2.com/discussions/how-do-i-track-overtime-and-avoid-unexpected-labor-costs) - 1 comment, 1 upvote

- [View When I Work pricing details and edition comparison](https://www.g2.com/products/when-i-work/reviews?page=20&section=pricing&secure%5Bexpires_at%5D=2026-09-30+18%3A02%3A57+-0500&secure%5Bsession_id%5D=450f81e9-f3cd-42e1-9ecf-dd9f8ef94a79&secure%5Btoken%5D=0fa1813cff75dccb63d222844f7ad08077dc587fb5dea6e83a7bff5ea7e33d68&format=llm_user)

## When I Work Features
**Additional Functionality**
- Data Import/Export
- Estimating
- Timer
- Multi-Currency
- Customizable Reports
- Alerts/Notifications
- Reporting/Analytics
- Real-Time Updates
- Projections
- Customizable Fields
- Approval Process Control
- Mobile App
- Generative AI
- Activity Dashboard
- Billing & Invoicing
- Budgeting/Forecasting
- Resource Allocation & Planning
- Access Controls/Permissions
- Real-Time Notifications
- AI Copilot
- Summary Reports
- Reporting & Statistics
- Real-Time Data
- Automatic Time Capture
- Overtime Calculation
- Clock In/Out
- Productivity Analysis
- Multi-Language
- Employee Scheduling
- Employee Database
- Billable & Non-Billable Hours
- Usage Tracking/Analytics

**Automation**
- Process Automation

**Platform Basics**
- Reporting
- Dashboard
- Performance
- Activity Dashboard
- Labor Cost Reporting

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options
- Activity Dashboard
- Real-Time Data
- Real-Time Reporting
- Payroll Reporting

**Platform Content**
- Automation
- File Sharing

**Time Tracking**
- Ease of Completing Timesheets
- Tracking Time to Project/Task
- Billable Time Rate Management
- Reimbursement Management
- Task Progress Tracking

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation
- Calendar Management
- Workflow Management
- Compliance Management
- Timesheet Management
- Payroll Management
- HR Management
- Time Off Management
- Task Management
- Document Management
- Mobile Access

**Platform Additional Functionality**
- Integrations
- Mobility
- Forecasting
- Task Management
- Portal
- Self Service Portal
- Labor Management
- Attendance Management
- Employee Management
- Shift Management
- Payroll Management
- Calendar Management
- Communication Management
- Compliance Management
- Availability Management
- Timesheet Management

**Additional Functionality**
- Sick Leave Tracking
- Online Time Clock
- Automated Scheduling
- Overtime Calculation
- Alerts/Notifications
- Mobile Access
- Customizable Reports
- Schedule Distribution
- Generative AI
- Multi-Location
- Reminders
- Shift Scheduling
- Reporting/Analytics
- Labor Cost Calculator
- Shift Swapping
- Access Controls/Permissions
- Messaging
- Data Import/Export
- Approval Process Control
- Employee Database
- AI Copilot
- Mobile Alerts
- Vacation/Leave Tracking
- Activity Tracking
- Drag & Drop
- Biometric Recognition
- API
- Real-Time Notifications
- Real-Time Data
- Resource Allocation

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration
- Third-Party Integrations

**Additional Functionality**
- Reminders
- Mobile App
- Status Tracking
- Sick Leave Tracking
- Overtime Calculation
- Reporting/Analytics
- Time Tracking
- API
- Employee Scheduling
- Employee Database
- Role-Based Permissions
- FMLA Administration
- Self Service Portal
- Data Import/Export
- AI Copilot
- Generative AI
- Approval Process Control
- Search/Filter
- Attendance Tracking
- Vacation/Leave Tracking
- Biometric Recognition
- Clock In/Out
- Alerts/Notifications
- Customizable Reports
- Project Time Tracking
- Audit Trail
- Leave Tracking
- Multi-Location
- Access Controls/Permissions
- Time & Expense Tracking
- Real-Time Notifications
- Lockout Periods
- Electronic Signature
- Automated Scheduling
- Geofencing
- Labor Forecasting
- Employee Portal
- Employee Time Tracking
- Punch card
- Automatic Time Capture

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Mobile Time Tracking**
- Project Time Tracking
- Expense Tracking
- Progress Tracking
- Activity Tracking
- Time Tracking by Client
- Project Tracking
- Billable Items Tracking
- Attendance Tracking
- Vacation/Leave Tracking
- Project Time Tracking
- Leave Tracking
- Budget Tracking
- Online Time Tracking
- Offline Time Tracking
- Location Tracking

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication
- Budgeting/Forecasting
- Automated Scheduling
- Employee Scheduling
- Time Off Management
- Workflow Management
- Timesheet Management
- Recruitment Management
- Performance Management
- Payroll Management
- Attendance Management
- Calendar Management
- Employee Management
- Compliance Management
- Compliance Tracking
- Activity Tracking
- Sick Leave Tracking
- Vacation/Leave Tracking
- Skills Tracking
- Variable Workforce
- Reporting/Analytics

**Additional Functionality**
- Real-Time Reporting
- Shift Swapping
- AI Copilot
- Real-Time Notifications
- Reminders
- Self Service Portal
- Employee Database
- Time Off Requests
- Approval Process Control
- Performance Metrics
- Employee Onboarding
- Document Storage
- Real-Time Data
- Data Import/Export
- Time & Attendance
- Drag & Drop
- Clock In/Out
- Customizable Reports
- Generative AI

## Top When I Work Alternatives
  - [Deputy](https://www.g2.com/products/deputy/reviews) - 4.6/5.0 (647 reviews)
  - [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) - 4.3/5.0 (1,107 reviews)
  - [Homebase](https://www.g2.com/products/homebase/reviews) - 4.6/5.0 (598 reviews)