--- title: Webex Calling Reviews meta_title: 'Webex Calling Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 635 reviews by the users' company size, role or industry to find out how Webex Calling works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 635 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Webex Calling Reviews **Vendor:** Cisco **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.5/5.0 **Total Reviews:** 635 ## About Webex Calling Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams. Seamless Collaboration: Integrated directly into the Webex App, users can transition from a phone call to a video meeting or group chat with a single click, keeping workflows uninterrupted. Flexible Deployment: Whether you are looking for a cloud-only solution, a premises-based system, or a hybrid approach, Webex Calling adapts to your specific business needs. AI-Powered Intelligence: Leverage built-in AI features, such as background noise removal and real-time transcription, to ensure professional and clear communications in any environment. Simplified Management: Manage your entire global phone system through the Webex Control Hub, a single-pane-of-glass interface that provides deep analytics, security, and provisioning tools. Global Reach: Support your international offices with local calling capabilities in over 100 countries, backed by a secure and compliant global network. Why Choose Webex Calling? Webex Calling empowers organizations to stay connected from anywhere, on any device. By combining the ease of a modern phone system with the power of the Webex collaboration suite, it helps businesses improve productivity, reduce IT complexity, and provide a world-class communication experience for both employees and customers. ## Webex Calling Pros & Cons **What users like:** - Users appreciate the **ease of use** of Webex Calling, enjoying its simple setup and intuitive interface. (69 reviews) - Users commend the **reliability** of Webex Calling, noting its clear call quality and stable connectivity during use. (50 reviews) - Users enjoy the **impeccable call quality** of Webex Calling, appreciating its stability and smooth integration within the suite. (41 reviews) - Users appreciate the **seamless integration of Webex Calling** within the Cisco ecosystem, enhancing communication efficiency across locations. (31 reviews) - Users value the **seamless integrations** of Webex Calling, optimizing workflows and enhancing communication efficiency across platforms. (30 reviews) - Users enjoy the **easy communication** of Webex Calling, simplifying calls and collaboration from anywhere with numerous features. (29 reviews) - Users commend the **easy-to-use communication platform** of Webex Calling, enhancing team collaboration from any location. (28 reviews) - Features (28 reviews) - Easy Integration (26 reviews) - Intuitive (26 reviews) **What users dislike:** - Users find **call routing configuration complex** , making automation feel more labor-intensive than handling tasks manually. (18 reviews) - Users find the **lack of intuitiveness** in Webex Calling frustrating, complicating basic tasks and setting configurations. (18 reviews) - Users often experience **slow performance** with Webex Calling, especially during meetings or on lower bandwidth connections. (17 reviews) - Users report **performance issues** with Webex Calling, noting lags and glitches that disrupt the overall experience. (16 reviews) - Users desire **more advanced customization options** in Webex Calling to tailor their user experience effectively. (13 reviews) - Poor Call Quality (12 reviews) - Poor Interface Design (12 reviews) - Complex Features (11 reviews) - Users find the **difficult configuration** of Webex Calling challenging, particularly for newcomers and smaller IT teams. (11 reviews) - Complex Process (10 reviews) ## Webex Calling Reviews ### 1. Webex is great **Rating:** 4.5/5.0 stars **Reviewed by:** Mauricio C. | marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Webex Calling?** The best about webex is that I can speak with Meta through video meeting **What do you dislike about Webex Calling?** I like all, everything works always wonderful **What problems is Webex Calling solving and how is that benefiting you?** communication with meta support ### 2. Thanks to Webex Calling we improve productivity and communication **Rating:** 4.5/5.0 stars **Reviewed by:** Eva B. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Webex Calling?** In my experience, Webex Calling stands out from the competition because it offers a consistent and reliable communication experience. Unlike other platforms, it never drops calls or has network problems. Maintaining positive customer relationships and efficient business operations depends on reliability like this. Our communication and productivity has improved easily using Webex. **What do you dislike about Webex Calling?** The platform is quite reliable, but I think the call recording feature could be better. A more convenient tool for record maintenance and review purposes would be to streamline the process of capturing and accessing call recordings. **What problems is Webex Calling solving and how is that benefiting you?** The common problem of unreliable communication methods is addressed with Webex Calling. It provides a solid foundation that ensures business conversations run smoothly, regardless of technical difficulties. Their reliability has improved my work due to their honesty and efficiency. ### 3. Connect with People from anywhere with Webex Calling **Rating:** 4.5/5.0 stars **Reviewed by:** Ashok K. | Functional Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Webex Calling?** It is simple to use, UI is user friendly & helps to communicate & improve the team work during WFH & Lock down days. Integration with other applications is very helpful. **What do you dislike about Webex Calling?** sometimes there is connectivity issue which leads to call disconnectivity, poor audio & video which needs to be improved **What problems is Webex Calling solving and how is that benefiting you?** It helps us to communicate with onshore/offshore team members,clients & customer. It helps in improving the team work & productivity during WFH days. It also available for mobile for both Android & IOS which helps to connect with people immediately. Even I am using it for my personal use to connect with my onsite/ aboard family members & friends ### 4. WebEx Calling: Empowering Educators, Improving Education **Rating:** 4.0/5.0 stars **Reviewed by:** Sejal K. | Maths Trainer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Webex Calling?** Its reliable cloud-based calling solution that is easy to use for both educators and students. Cisco is committed to data security and has a number of security measures in place to protect its data. It offers variety of features and easy to implement for persons who are not from tech background. It integrates well with other WebEx tools, such as WebEx meetings, WebEx webinars and WebEx teams. **What do you dislike about Webex Calling?** There are some restrictions in its frequency of use unstable internet leads to call dropouts, audio or video glitches. It doesn't integrate seamlessly with third party educational platforms or Learning Management System (LMS). Customer support takes long time to respond if you find any difficulties **What problems is Webex Calling solving and how is that benefiting you?** It supports flexible learning modalities, enabling educators to deliver instructions, provide support, facilitating regular updates on student progress and strengthens communication between educators and parents. Its integrated features, such as screen sharing and file sharing allows for real-time collaboration among teachers and students. I can easily communicate with individual students, conduct group discussions or host virtual classroom sessions. It breaks down geographical barriers, allows students to connect from anywhere, anytime. ### 5. Excellent software with a simple interface for online conferences and meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Gerhardt T. | Engineer, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Webex Calling?** I like the conferencing, meeting, sharing and presentation features and the integration with Outlook is good. I also like being able to interact with the audience and their event features have been very effective. **What do you dislike about Webex Calling?** I think it should improve the screen sharing features and audio and video issues. **What problems is Webex Calling solving and how is that benefiting you?** It is a reliable feature-rich tool for working remotely and has been a great help for events, meeting organization, conferences, file sharing, and support. Everything is excellent. ### 6. I can answer my line anywhere outside the office and I don't need the physical phone **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Webex Calling?** I liked that they spoke clearly and that I understood ( and they understood) everything. Plus I handle all the calls that people and clients make to my business and manage them with a single app. They also stay on the phone with you until you have received all the information you need to move forward. **What do you dislike about Webex Calling?** I think a problem would be communication. I always receive responses quickly, but the quality of the responses is not always what is necessary. **What problems is Webex Calling solving and how is that benefiting you?** If you need help, chat support is always available to help you. It also allows me to create call groups, redirect calls and select which users answer, if it rings for everyone at the same time. ### 7. Improving communication and solving problems with Webex Calling. **Rating:** 4.5/5.0 stars **Reviewed by:** Patricia B. | IT Reporting & Analytics , Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Webex Calling?** From the moment we started using this program in our company, we noticed an important change in our internal and external communication. What fascinates me most about Webex Calling is its ease of use and accessibility. No matter what device we are on, we always have the possibility of accessing the named features immediately and easily. Furthermore, one of the favorable properties of this platform is its so-called quality. It's like we're talking in person! The clarity of the audio is incredible, which allows us to communicate efficiently and without interruptions. **What do you dislike about Webex Calling?** However, I must mention that in some cases we have experienced minor technical problems, such as interference or denomination drops. Although such incidents are rare, they can still be frustrating at key moments in our own daily operations. Fortunately, Webex Calling Support Accessories has consistently been willing to help us troubleshoot any technical issues that arise, providing quick and efficient resolutions. **What problems is Webex Calling solving and how is that benefiting you?** Regarding problem resolution, Webex Calling was an immeasurable tool. Before using this platform, we used to have problems staying in touch with our own geographically dispersed groups. Because of Webex Calling's conferencing capabilities, we now have the ability to accommodate virtual meetings with ease and continue moving forward with projects no matter where our own helpers are. ### 8. The customer service team is patient and knowledgeable **Rating:** 5.0/5.0 stars **Reviewed by:** Matheus S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Webex Calling?** I love the simplicity and how easy it is to set up and use. They allow for many brands of hard and soft phones without locking you into any specific platform. I also like to have a phone number that I can call and speak to a representative. **What do you dislike about Webex Calling?** A disadvantage is that it depends on a stable Internet connection and a computer that can handle the processing needs of the application. **What problems is Webex Calling solving and how is that benefiting you?** The Webex Calling app has been an invaluable tool for our business during these difficult times. In addition to this, you can easily access all settings, auto attendants, users and reports online. It is a sophisticated system that offers a large number of functions. ### 9. I have used this in the past and it was efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Van T. | Credentialing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Webex Calling?** I like the ease of logging for meetings. **What do you dislike about Webex Calling?** I haven't encountered any negatives since I last used it. **What problems is Webex Calling solving and how is that benefiting you?** It is solving to connect users to meet remotely and it is benefiting me with meeting minutes. ### 10. Webex Calling meets all our expectations. I highly recommend it. **Rating:** 4.5/5.0 stars **Reviewed by:** Esther N. | Financial Analyst, Business Supplies and Equipment, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Webex Calling?** What i like best about Webex Calling is that new features are added on a regular basis and customer support team is easy to obtain. I like how it easily integrates with other Webex applications which helps to communicate effectively and smoothly. Also, i like the fact that with any device i can make and receive calls with Webex Calling. I like its interface which is very nice, intuitive and straightforward. **What do you dislike about Webex Calling?** It requires strong internet connection to work smoothly since it operates on cloud. Overall, Webex Calling is the best and most secure platform i have ever used. **What problems is Webex Calling solving and how is that benefiting you?** I like how it is very easy and simple to learn and understand. Unlike other softwares, Webex Calling has a very friendly and intuitive user interface that makes it super easy to learn and understand. It provides excellent customer support service available 24/7. ### 11. My technological bridge to productivity and participation **Rating:** 4.5/5.0 stars **Reviewed by:** Yolanda G. | Marketing Department Specialist , Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2023 **What do you like best about Webex Calling?** What I love most about Webex Calling is its intuitive and well-designed interface. From the first moment, I felt practical navigating the different functions and settings accessible. Additionally, the audio quality is outstanding, which has significantly improved my calls and virtual meetings. I can access the platform from my PC, tablet or mobile phone, which gives me the independence of working from anywhere and at any time. Additionally, seamless integration with other Cisco applications, such as Webex Teams, has further enhanced my engagement experience, allowing me to share files, chat, and collaborate on projects in real time. **What do you dislike about Webex Calling?** Regarding what makes me angry, I have encountered certain possible technical problems. Although rare, you sometimes experience delays in streaming audio or video clips, which could be frustrating during an essential call. However, these problems have been resolved to a large extent thanks to the great Webex Calling technical support team, who provide quick responses and effective resolutions. **What problems is Webex Calling solving and how is that benefiting you?** Speaking of problems solved, Webex Calling was a lifesaver for me, especially during the pandemic. It was a primary instrument to stay connected with my work team, collaborating on projects, making relevant choices, and holding virtual meetings without inconvenience. Due to this platform, it managed to overcome the obstacles of physical distance, keeping us linked and productive. ### 12. Get your projects work done using webex calling with the team **Rating:** 5.0/5.0 stars **Reviewed by:** Manali B. | Test Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2023 **What do you like best about Webex Calling?** Webex calling helps us connect with our team and clients to deliver communication properly and in a simplified way. It provides platform for video, voice, messaging, and smooth communication within the organization and also offers high-quality of video and audio in the overall meeting experience. It has an easy screen-sharing facility and integrates with other third-party applications like Teams. It has the best customer support and is also easy to implement is your phone and desktop. **What do you dislike about Webex Calling?** as per observations, it requires a stable internet connection and high-speed internet bandwidth. **What problems is Webex Calling solving and how is that benefiting you?** It's scalability and seamless integration with other tools has been very helpful in simplifying and streamlining communication.In meetings sometimes we need to share our screen and share messages so we can do that in webex itself. As a system engineer , I always used webex calling to share the screen ### 13. The smart solution to stay connected in the digital age **Rating:** 5.0/5.0 stars **Reviewed by:** Johana M. | Data analyst, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Webex Calling?** What fascinates me most about Webex Calling is its ease of use and accessibility. From the get-go, it has been a smooth transition and there was no need for a huge learning curve. Webex Calling properties are very favorable for our business. The ability to make high-quality calls across different devices and platforms has greatly improved our own internal and external communications. At the moment we don't have to worry about poor call quality or technical issues. The video conferencing option has also facilitated our own remote meetings, allowing us to maintain positive communication with assistants in different locations. **What do you dislike about Webex Calling?** However, there are also certain points that I would like to see improved in the program. Sometimes we have encountered minor technical issues, such as connection delays or audio quality issues. If these problems can be reduced, our experience could be even better. **What problems is Webex Calling solving and how is that benefiting you?** Regarding problem resolution, Webex Calling was an important instrument. Previously, we were experiencing problems communicating efficiently with suppliers and consumers due to connectivity issues and call clarity. With Webex Calling, these concerns are gone. We now have the ability to have clear, uninterrupted conversations, which has improved our own business collaborations and streamlined our own processes. ### 14. Tool for online calls and remote work is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Larry L. | Product Marketing Manager, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Webex Calling?** I liked the clear, easy-to-use interface and the constantly shared links in my meetings. I like that youc an unmute and remove participants form one place, which is great. **What do you dislike about Webex Calling?** The numbers are a bit expensive. But its worth using. **What problems is Webex Calling solving and how is that benefiting you?** With this application we can save a lot of time organizing conferences, easily share data and help us reduce costs and be able to communicate remotely and comfortably. ### 15. Cost-Efficient Communication with Webex Calling **Rating:** 4.0/5.0 stars **Reviewed by:** Debra H. | Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Webex Calling?** The most appealing feature of Webex Calling, in my opinion, is its cost-efficient communication model. The platform's transparent pricing and the absence of hidden fees make it easy to budget for communication expenses. The ability to make calls without worrying about per-minute charges or unexpected costs ensures that communication remains cost-effective. The ease of use and quick implementation is a big plus. **What do you dislike about Webex Calling?** The cost-efficient model is commendable, providing more detailed billing breakdowns or usage reports could be beneficial. This would offer users a more granular understanding of their communication expenses. **What problems is Webex Calling solving and how is that benefiting you?** Webex Calling addresses the challenges associated with unpredictable and costly communication expenses. By offering a transparent and cost-efficient pricing model, it ensures that organizations can budget effectively for their communication needs. This benefits me by providing cost predictability, contributing to financial planning, and eliminating the uncertainty associated with traditional communication billing structures. ### 16. They have a panel to manage users **Rating:** 5.0/5.0 stars **Reviewed by:** kamila B. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2024 **What do you like best about Webex Calling?** I was impressed with the number of features available to me with the system during setup, plus it allows me to make sure customers get to the correct department when they call. And I like that they respond very quickly to questions and concerns I may have. **What do you dislike about Webex Calling?** Since I don't see a way to delete old text messages or call logs. And sometimes I can get lost in the administrator UI. But besides this I think the user interface is very clean. **What problems is Webex Calling solving and how is that benefiting you?** I can take my phone anywhere and that's a big plus. And they are always there when our business needs them. Plus, Wbex Calling's excellent customer support and mobile apps for on-the-go management further enhance its appeal. ### 17. Manage your virtual connection and collaboration with Webex Calling **Rating:** 5.0/5.0 stars **Reviewed by:** MUGDHA R. | Test Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Webex Calling?** The best feature about the webex calling is it's security. It is well integrated with the cisco remote application to enhanced mobile connectivity. It provides best security and reliability with encrypted security. Connection with client and team became so easy with cloud based calling. Live chat and documents sharing add on to its efficiency. It has a very interactive and user friendly interface. **What do you dislike about Webex Calling?** It's mobile app sometimes lagging due to large Android app size, it becomes slow while connecting to the call. **What problems is Webex Calling solving and how is that benefiting you?** Webex Calling has enhanced features which provides us seamless connections with the client and the team across the globe. Live chats and recording helps to interact well. Location based connection helps us to allow only particular regional team to join the call. overall best platform for VoIP calling. Cloud based internet calling offers team to connect via internet. ### 18. Webex is a great tool for capturing discussion points and collaborating as a team **Rating:** 5.0/5.0 stars **Reviewed by:** Reseau S. | Network Engineer, Business Supplies and Equipment, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Webex Calling?** I like the stability, easy setup, hosting and attending online meetings, sharing documents, and that it offers free trials for new users. And I also liked that we never needed support because everything works well. **What do you dislike about Webex Calling?** The mobile app should work better that the desktop one. **What problems is Webex Calling solving and how is that benefiting you?** It is ideal for collaborating, attending online meetings, and for various communication and collaboration needs. That was all we needed. ### 19. The system portal is impressive **Rating:** 5.0/5.0 stars **Reviewed by:** Henry P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Webex Calling?** I needed multiple different features and they made sure I had everything I needed. Also expedite calls from our offices and personal calls from our independent agents. The system is very flexible and offers all the fuctions we need and more. Easy setup and reliable. **What do you dislike about Webex Calling?** We have not experienced anything negative with Webex Calling. I have gotten what I wanted and more with the help of this company, at a comprehensive prince. **What problems is Webex Calling solving and how is that benefiting you?** Webex Calling allows me to professionally represent and manage my business with a professional communication system. And it gives me the ability to send messages, make calls, and document notes from my calls while I'm the middle. ### 20. I enjoy all the features as well as the support staff **Rating:** 5.0/5.0 stars **Reviewed by:** Byron P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Webex Calling?** The navigation buttons on real phones are clear and not confusing. The application allows us to contact customers and maintain the privacy of our cell phone. Its price is much more competitive and its features are irrefutably superior. **What do you dislike about Webex Calling?** Online chat may take longer than expected to connect with an agent, perhaps it's becoming too popular for your current team size. **What problems is Webex Calling solving and how is that benefiting you?** Their support response team was very efficient in their response time to my question. Its administration panel shows all the necessary information I need to know the status of all my areas. They respond quickly and resolve any issue I have. ### 21. The ideal solution for efficient and secure business communication **Rating:** 4.5/5.0 stars **Reviewed by:** Marta L. | Data analyst, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Webex Calling?** One of the things that fascinates me most about Webex Calling is its ease of use. The interface is intuitive and friendly, which made the use and configuration process quite simple. I didn't have to deal with complex technical setups, because the supplier took care of the entire bonding process seamlessly. Another notable aspect of this program is the quality of the calls. The connections are clear, without interruptions or noise problems. This was essential for our own meetings, because it allowed us to communicate positively with our own consumers and suppliers without any complexity. **What do you dislike about Webex Calling?** However, as with any program, there are also points that bothered me a little. Sometimes you experienced small delays in the delivery of denominations, which can be frustrating. Fortunately, such issues are rare and are not significantly affecting our overall experience with the program. **What problems is Webex Calling solving and how is that benefiting you?** Webex Calling was also a huge help in solving problems in our company. Due to the call recording functionalities, we have the possibility to check past conversations and keep track of established agreements and commitments. In addition, the screen sharing function during calls allowed us to make presentations and demonstrations remotely, which has helped us close agreements and win new consumers. ### 22. I can contact Webex Calling support at any time **Rating:** 5.0/5.0 stars **Reviewed by:** Gradasso G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Webex Calling?** The best thing about support is that they will help fix the problem instead of just providing instructions. Also the biggest advantage is the easy transition from the phone to the desktop or mobile application. Everything works perfectly. **What do you dislike about Webex Calling?** It's a bit difficult to use, but the support team is always willing to help when something is confusing. Also I can't change my main menu from the phone. **What problems is Webex Calling solving and how is that benefiting you?** Webex Calling's cloud-based solutions simplify the process by eliminating the need for extensive on-site teams. They were also able to set up our account and our number transfer started within an hour and they were very professional at all times. ### 23. Best cloud based calling platform with end to end encryption **Rating:** 5.0/5.0 stars **Reviewed by:** Shubhangi C. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Webex Calling?** I liked its simplicity of user interface and operations. As a cloud based platform, It is easy to maintain and operate remotely which helps both employees working from office and from home. When it come to security, Its competitors doesn't offers that level of security which is being offered by webex (cisco). It supports end to end encryption for internet calling. Overall best platform for individual and group calling. **What do you dislike about Webex Calling?** Cost is little bit high as compared to competitors offered by MS. Local language support needed. **What problems is Webex Calling solving and how is that benefiting you?** Earlier we were using MS teams for messaging and calling for corporate communications, But due to lack of features we shifted to Webex calling and from then the experience is awesome. We used webex calling for connecting with our team and client from various parts of the globe seamlessly. It has all the features which we required for on premises calling and communication in a secured manner. We are able to filter the guest connecting to group call basedon locations. We can resolve the issue by sharing the screen and data while we are in the call with client and developer. ### 24. Webex Calling lets you communicate in a variety of ways. **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit R. | Chartered Accountant, Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Webex Calling?** Webex Calling is great! It's an open way to communicate because it has a lot of features and is easy to use. It's easy for me to make and receive calls, so all of your talking needs will be met. **What do you dislike about Webex Calling?** 1. I did find some ways that the call management tools could be better when I looked them over. 2. I believe that the service could be a lot more useful if it had more advanced call handling tools, like: The ability to forward calls & The ability to record them **What problems is Webex Calling solving and how is that benefiting you?** Webex Calling is a great choice for people who need an open way to talk to others. It has a lot of features that can meet all of your contact needs. It's a great tool for making communication easier and things simpler for users, in my view. ### 25. Seamless Collaboration with Webex Calling **Rating:** 4.5/5.0 stars **Reviewed by:** David B. | Information Technology Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Webex Calling?** Its seamless integration with other collaboration tools. The ability to transition effortlessly from a chat or video meeting to a phone call within the same platform streamlines communication. The unified approach to collaboration ensures that I can connect with team members or clients using my preferred mode of communication without any disruptions. **What do you dislike about Webex Calling?** Webex Calling excels in integration, expanding the range of customizable settings for call preferences could be beneficial. Having more granular control over call handling features would allow users to tailor the experience to their specific needs. **What problems is Webex Calling solving and how is that benefiting you?** Webex Calling addresses the challenges associated with fragmented communication tools. By providing a unified platform for messaging, video conferencing, and calling, it ensures that communication is streamlined and efficient. This benefits me by saving time, reducing the need to switch between different applications, and fostering a more cohesive collaboration experience. ### 26. Good **Rating:** 4.5/5.0 stars **Reviewed by:** Ramkumar G. | Data analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2024 **What do you like best about Webex Calling?** Easy to use and interactive, helps to meet the requirements as i used it for 2 years on daily basis **What do you dislike about Webex Calling?** App crashes sometimes and take too much time to load **What problems is Webex Calling solving and how is that benefiting you?** Connect the world together ### 27. Webex - One Solution Has It All **Rating:** 5.0/5.0 stars **Reviewed by:** Ben R. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Webex Calling?** After installing over 400 instances of Webex Calling for customers across the US and Canada, I've seen companies reduce their total cost of ownership (by as much as 60%), eliminate complexity with a simple to use GUI, maximize efficiency by eliminating multiple disjoint applications, and finally be able to connect multiple office locations seemlessly. **What do you dislike about Webex Calling?** The downside of Webex Calling is the lack of outbound efax, whic is not frequently used, however, some customers require it (medical, legal, etc). **What problems is Webex Calling solving and how is that benefiting you?** Webex provides a single app for calling, meeting, and messaging. We can have a customer up and running (fully functional) in minutes. ### 28. Helps to create a unified communications **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh B. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Webex Calling?** 1. Gives loud and clear voice quality on a stable network. 2. Cross-platform support, works on smartphones and desktops. 3. Easy to implement on existing Webex meetings account. 4. Has an intuitive user interface. 5. It has end-to-end encryption for its instant messaging and Presence services. **What do you dislike about Webex Calling?** Needs some optimization on it's VOIP service. Works seamlessly only on high internet bandwidth but when I try to call my colleague with a little weak signal, the call gets dropped randomly. **What problems is Webex Calling solving and how is that benefiting you?** Cisco Webex calling helps us to replace our old generation On-Premises PBX system. The plans are comparatively a lot cheaper than our previous PBX system which ultimately "saves money". Also, it helps me to build "unified communications" where all of my project team members from different locations can handle all project communication in one platform. ### 29. One stop platform for all communication solution over the internet **Rating:** 4.5/5.0 stars **Reviewed by:** Satish T. | Cloud Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Webex Calling?** There are a couple of features we like most, which are as follows - 1. It provides end-to-end security in communication by encrypting the messages from the sender to the receiver. 2. It also supports handy devices like mobiles etc. Because of that, we can be connected anywhere we go. **What do you dislike about Webex Calling?** One of the things which we don't like is that it is not easily integrated with non-cisco tools and also to use this service seamlessly we require a good bandwidth internet all the time. **What problems is Webex Calling solving and how is that benefiting you?** This tool provides a single dashboard where we can manage the remote device settings of all our users without any difficulty. Since this service is based on the cloud this benefits us as we don't have to make any payment in advance. We have to pay only for the amount of this tool/service resources we use. ### 30. Powerful and efficient tool for better communication **Rating:** 5.0/5.0 stars **Reviewed by:** Aubert L. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Webex Calling?** I love that this tool integrates seamlessly with a variety of other apps, making it a super versatile option. I like that it allows us to share screen with our clients to provide remote assistance. It works well on a variety of devices, both phones and laptops. **What do you dislike about Webex Calling?** It may be difficult to run the Webex client installation on corporate devices due to the fact that it installs to the user's AppData folder and ProgramData, which may be blocked due to software restrictions. **What problems is Webex Calling solving and how is that benefiting you?** Provides great admin options to keep all your agent information up and running. Allows use on multiple devices. This tool greatly helps to improve effective and efficient coordination, and facilitates teamwork. ### 31. Essential component of our collaboration post-covid **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Webex Calling?** Webex calling makes virtual meeting easier and more interactive It improves collaboration and helps with team working Packed with features such as screen sharing, file sharing, polls and more It works on Laptop, PCs and mobbile Cisco TAC support is good Integration into outlook Support for our overseas offices , we can use Webex Calling in offices in Asia **What do you dislike about Webex Calling?** The interface on mobile and desktop is not same, Cisco can work on making all their Webex products the same experience exactly as what Microsoft doing with Ms Teams or like Zoom App is sometimes laggy and needs restart **What problems is Webex Calling solving and how is that benefiting you?** - Improve Collaboration - Run virtual meeting - Hybrid working after covid ### 32. A call to success: Unconventional ways to call by Webex **Rating:** 4.5/5.0 stars **Reviewed by:** Esperanza R. | Digital Marketing Specialist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Webex Calling?** Webex Calling isn't just about making calls; it's about creating experiences. With the virtual meetings feature, I can host engaging presentations, share marketing strategies, and collaborate with remote teams seamlessly. The intuitive interface ensures smooth and interruption free interactions. Providing technical support through calls is a critical aspect of my role. Webex Calling provides an easy platform for resolving customer issues at the moment. With screen sharing and remote control features, troubleshooting becomes effortless. In digital marketing, collaboration is vital. **What do you dislike about Webex Calling?** Occasionally, problems with internet connection can interrupt calls and impact communication quality. Improving call recording and quality monitoring features would enhance capabilities, providing users with better insights and control over their communication experiences. This ensures clear and reliable voice calls for more productive interactions. **What problems is Webex Calling solving and how is that benefiting you?** Webex Calling enables me to work with remote teams in implementing advertising campaigns, regardless of location. This leads to faster decision-making and execution of marketing strategies. The software makes online meetings, technical support, teamwork, and client communication easier. It's a complete communication solution. Due to time constraints, we couldn't have an in-person meeting. With Webex Calling, I held a virtual presentation, shared the report, discussed strategies, and answered questions in a timely manner. The outcome? A contented client and a flourishing presentation. ### 33. They are very useful when I have trouble understanding something **Rating:** 5.0/5.0 stars **Reviewed by:** Nouel B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2024 **What do you like best about Webex Calling?** I like its ease of access to set up the phone system for our business in multiple locations. I also consider that working with the onboarding team and the technical support team has been a very positve experience. **What do you dislike about Webex Calling?** Sometimes you will find people who really are not very interested in helping you and prefer to hang up on you quickly, when it comes to customer service. **What problems is Webex Calling solving and how is that benefiting you?** You can use phone, email, or live chat, which is very convenient when you need help. Webex Calling improves our customer experience and our business in general. Additionally, the flexibility allowed us to get important features we needed. ### 34. Excellent Collaboration Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Webex Calling?** Ease of use, integration with physical phones, conferencing features, queue management **What do you dislike about Webex Calling?** Lack of features with call pickup groups, some intermittent audio issues **What problems is Webex Calling solving and how is that benefiting you?** Unifies our team that is spread across the country; allows us to work collaboratively and interactively. ### 35. The Appropriate Enaggement Avenue **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel F. | Operations Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Webex Calling?** The speed that the deployment of this software takes is something that increases the decision making process efficiency. The other additional communications features from the software allows smooth use and collaboration. More so, the genuine deployment efficiency makes every stakeholder enjoy the productivity of the software. **What do you dislike about Webex Calling?** There are accurate mechanisms that brings adequate enaggement in a company, and this results to practical use and simple integration for every subscriber. The collective assistance from the customer help desk is also a merit on its own. **What problems is Webex Calling solving and how is that benefiting you?** The efficiency in making aggressive calls from the software is something that validates every discussion, and all the innovations are absolutely supported by this wonderful communications tool. The determination also increases the calls transmission, where nothing that changes any productivity that a comapny require in matters calls. ### 36. Easy to use and very reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Mark F. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Webex Calling?** Working for a public safety entity, it is important that I have easy-to-use, round-the-clock access to my office line. Being able to easily place calls from my cell phone no matter where I am is what I like best about Webex. **What do you dislike about Webex Calling?** It would be nice if the app had a better Apple Carplay integration. For the times I'm in the vehicle, being able to see my directory or place calls using the touch screen display would be helpful. **What problems is Webex Calling solving and how is that benefiting you?** Webex allows our administrative team to work from wherever we are, which helps ensure streamlined operations. ### 37. Improve your company's call system with Webex Calling. **Rating:** 4.5/5.0 stars **Reviewed by:** Simón M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Webex Calling?** The software has a customizable business interface from the beginning when you start using it, the messaging options are multiple and very customizable, the calls are of quality and can be made from any device either desktop or smartphone, you can create customized teams by departments, you only need the email and you can develop them. All calls have an impeccable security in fact they are always encrypted, the option to create cooperative rooms for meetings is very interested in fact the calls can be made in groups. You can schedule meetings integrating with Google Calendar, an option that I love because online meetings are very useful especially if the team is long distance, updates are regular and the Cisco team is always there to solve any problem related to their programs. **What do you dislike about Webex Calling?** It is a conventional telephone application unlike other services such as Skype has few options the truth is very focused on work life, the interface customization options are very few, plans unlike other options can become very expensive, another detail of interest is that you always have to be connected to a data network or conventional internet, is if you have no connection or if your data plan is about to run out you can not use the service, unlike ordinary calls. **What problems is Webex Calling solving and how is that benefiting you?** The Webex Calling service is being very well received by our marketing and sales department as it allows managing calls with great precision, it has also been implemented for conducting workshops via telephone, as well as for meetings with customers or between company staff. The group messaging option allows us to create sections and disseminate messages and calls to promote our services as quickly as possible. In conclusion, we have decided to replace some VoIP options for Cisco services as we consider it is more intended for the working world and the quality of the product is unquestionable. ### 38. Great platform, constant evolution **Rating:** 4.5/5.0 stars **Reviewed by:** Sergio P. | Sr UC Solutions Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Webex Calling?** Setup is very easy, there are certain features that are very simple to configure and Cisco is always adding new ways to migrate users out of CUCM, this process has evolved a lot in the past year. **What do you dislike about Webex Calling?** There are parts of the product that still feel like are half-baked, but Cisco has been taking great steps towards fixing these issues. Customer support needs to improve a lot. **What problems is Webex Calling solving and how is that benefiting you?** Customer support needs to change. It is very annoying to go to Cisco TAC and have your case assigned to a first level of support where most of the time is only able to send canned emails for issues that you have already explained most of the time. ### 39. Make Adequate Calls from the Proficient Software **Rating:** 4.5/5.0 stars **Reviewed by:** Hussain P. | ICT Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about Webex Calling?** The creation of an immediate call, where all stakeholders find their responses anytime they need is something that is robust and candid. More so, the allowance of the software to integrate with other features and programs increases the productivity and results. The comapny has made it straightforward to reach out any customer help. **What do you dislike about Webex Calling?** There are resourceful structures from the software, and they all bring a satisfactory call option, that benefits companies and more so their subscribers. **What problems is Webex Calling solving and how is that benefiting you?** The existing VoIP support from Webex Calling ensure there is no barrier in the process of engagement, and businesses have attained the right threshold that users require to coordinate the discussions they require. More so, the development of new technology from every corner is something that authentciates the entire communciations platform. ### 40. The customer service has been top notch **Rating:** 5.0/5.0 stars **Reviewed by:** Lasse S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2024 **What do you like best about Webex Calling?** The telephone service is excellent; I never have problems with my phone calls. Therefore, another extremely valuable feature is the mobile application. In addition, their technical support is always there to help and be fast. I can take my phone anywhere and that's a big plus. **What do you dislike about Webex Calling?** Its price is slightly higher compared to other providers, the service performance and customer support more than justify the investment. **What problems is Webex Calling solving and how is that benefiting you?** It is a tool that is generally a reliable option with a wide range of features for smooth business communication. Webex Calling is widely praised for its excellent features and reliability, making it a great option for many businesses. ### 41. Hassle Free Calling with Team During Work **Rating:** 5.0/5.0 stars **Reviewed by:** Abirami D. | Programmer Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Webex Calling?** Best calling solution during anyother meet or work. It is more compatible as we can access from any devices like lap,mobile. Quality of voice is good. we can even test inbeween call is so good. **What do you dislike about Webex Calling?** Sometimes lack of customer support,need some update. **What problems is Webex Calling solving and how is that benefiting you?** During work if we have any doubt we can easily make a call in a click from any devices and get the help immediately and hence finishing the work soon. ### 42. Corporate calls from anywhere in the world. **Rating:** 4.0/5.0 stars **Reviewed by:** Fethi M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Webex Calling?** With Webex Calling you can make any call anywhere in the world, you only need a stable data connection. You can make from calls to group videos just by using the activation codes. The audio quality is excellent, and the video configuration is very clear, I would also like to point out that the interface is very corporate. You can maintain a stable connection between all employees of the organization, as a collaborative tool meets all the requirement. The phone application is a marvel, I can meet from anywhere and without restrictions. You can add contacts and create interactive teams by department to hold meetings, this benefits me a lot because I can always stay connected with my colleagues. **What do you dislike about Webex Calling?** The initial setup is slow and cumbersome, the program takes many times to open I'll stick with the phone application is simpler, there are internet providers with which it does not perform well, especially when I'm traveling to other countries and want to hold a meeting if the connection is not fast the application crashes. Some problems with call barring may time I want to block annoying calls, I hope they add better solutions in the update. **What problems is Webex Calling solving and how is that benefiting you?** We always wanted to implement in the company an option of calls in the cloud since we are in the IT and Telecommunications department, so the meetings for companies are more comfortable using the application, since you can have hosted a lot of contacts organized by groups of importance. It is also a powerful tool for video calls, we are a team of 10 people who like to meet remotely because many times we are traveling, it is an excellent solution to connect only having a good internet connection. ### 43. my favorite application to call **Rating:** 4.5/5.0 stars **Reviewed by:** pedro h. | Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Webex Calling?** into our engineering team, we have comunication between our internal team and our clients, everyday we interact to follow up existing and new projects, I have to review differect kind of projects with my internal team and with webex calling we can reach our goals everyday. **What do you dislike about Webex Calling?** I would like to have a new interface with the possibility to add speed call button or forwarding feature. **What problems is Webex Calling solving and how is that benefiting you?** we used to use cisco jabber to our calls, now with cisco webex calling we have new features and everything in one application ### 44. Make professional, quality calls with Webex Calling. **Rating:** 4.5/5.0 stars **Reviewed by:** Diar Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Webex Calling?** In Webex you get call reports in an instant, you can keep track in real time of the calls you receive or make, and the best part is that it is completely hosted in the cloud. The contact directories are very well hosted and organized; the audio quality of the calls is very clear; and the video calls look great. All calls are managed and filtered, and you can also record them to listen to them at any time. We can make group calls, for example, for meetings, which is excellent, as we can share the call with many other users. The messaging option is excellent; they usually arrive very quickly, and you can send messages to contact lists hosted on Webex. **What do you dislike about Webex Calling?** The application for Apple should be improved. I have tried both versions for Android and iOS, and without hesitation, I'll take the Android one. Webex calls can consume a lot of data; I recommend having a good internet connection to use them. The service is more aimed at large companies; if you own a small business, I think other solutions, such as Skype, may be more feasible when evaluating the cost-benefit. **What problems is Webex Calling solving and how is that benefiting you?** We have used Webex in many areas of our company. For the information technology area, it has been useful. Webex has a wide variety of contacts with whom we maintain daily communication. With this call and messaging service, we have saved a lot of money when making calls because with a conventional mobile plan, we would spend more money. Thanks to video conferencing and video calls, we can hold remote meetings without going to the office. Many times, we like to send text messages to our customers offering a particular service. With this program, we can create groups of contacts and send messages in an instant. ### 45. Easy way to schedule the meetings in the late minute **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Webex Calling?** The Best UI and no of options and features they provide for meetings **What do you dislike about Webex Calling?** When there is screen sharing feature is turned on, it lags heavily even if we have proper system and internet connection **What problems is Webex Calling solving and how is that benefiting you?** Scheduling meetings vey easily and Easy understandable UI for all the client meetings ### 46. Excellent call service for your company. **Rating:** 4.5/5.0 stars **Reviewed by:** Farah B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Webex Calling?** It has a very attractive and business-like interface and can be easily managed from any mobile device, computer, or tablet. You can easily and intelligently conduct team meetings, no matter how far away you are. You can always organize group calls. Excellent audio quality; it is really fluid. Video calls are also excellent, with crisp picture quality. Provides full voicemail support when you can't make a call. Customization of the control panel. I love the service; it is very useful to always be connected with customers and the technical team. **What do you dislike about Webex Calling?** Although it is a very useful tool on the market, you can get cheaper add-ons. You need a good data connection either when using the phone or desktop application; if you have a slow connection, I do not recommend the program. Slow loading times, especially when there are meetings with many participants. **What problems is Webex Calling solving and how is that benefiting you?** We implemented this service as a much more cost-effective option for video call collaborations, especially when we were on the verge of the pandemic. We could meet without a problem thanks to Cisco's services. Furthermore, we also often conduct job interviews; we just need to make a few calls and we can interview remotely. For training and webinars, it is very useful; in fact, many times we use video calls to solve problems in real time, and we even do demonstrations of the applications we develop. ### 47. Immediate connection with this connectivity system with good call quality **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel T. | Junior Engineer, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Webex Calling?** I like its features because its great for high-quality calls and offers call queuining, analytics, and forwarding in one place. Furthermore, the implementation was simple and no training was required for its use. Webex Calling is an excellent product. **What do you dislike about Webex Calling?** No problems so far, except that we had a suspension of compliance by mistake. But the support helped us. **What problems is Webex Calling solving and how is that benefiting you?** Everything works well for meetings, high quality calls, facilitates the management of the entire call service and surprises how a sinlge product solves our communication problems. ### 48. Call and Meet Together **Rating:** 5.0/5.0 stars **Reviewed by:** Vinoth D. | Quality Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Webex Calling?** This is like all in one solution for making calls,scheduling meetings etc., High quality calling feature. Important thing which I like the most is we can make calls simultaneously with other event in the webex calling. We can use for both personal and professional. **What do you dislike about Webex Calling?** Lack of integration with some apps like calendar.Expecting some more updates. **What problems is Webex Calling solving and how is that benefiting you?** During meeting we can respond to other events so that our work is not delayed. ### 49. Webex Calling **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher R. | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2023 **What do you like best about Webex Calling?** Webex calling is great I have been using this service for over 4 years and I would have to say that this is the best calling software that I have ever used. It's user-friendly and able to call anyone from anywhere at any time as long as you have an internet connection **What do you dislike about Webex Calling?** The only thing i could say about the calling is when you are using a Webex board and you want to join an MS Teams meeting from an external customer there is no icon. I wish there was one **What problems is Webex Calling solving and how is that benefiting you?** able to have multiple customers call in and be routed to the correct location by department or voice recognition this is a really great feature ### 50. Improve caller experience and enhance communication within my organisation. **Rating:** 5.0/5.0 stars **Reviewed by:** Cliff N. | Business Analyst , Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Webex Calling?** One of the best thing with Webex Calling is how cost effective. It significantly reduce costs on hardware, maintenance and long-distance calling. It eliminates the need for traditional PBX systems and allows businesses to make calls over the internet, reducing telecommunications expenses. I also like Webex Calling is a cloud-based, that's makes it more easy to set-up and manage from anywhere with an internet connection. No need for on-site hardware installation or maintenance, resulting in a simplified and streamlined process. Another advantage is that it enables us to make and receive calls from anywhere using a mobile device, tablet or desktop. **What do you dislike about Webex Calling?** As long there is internet connection everything is good to go. High quality audio that make it great calling platform. **What problems is Webex Calling solving and how is that benefiting you?** Webex Calling provides our business with cost-effectiveness, scalable and flexible communication solution that enhances collaboration and streamlines communication processes. It offers excellent call quality and reliability, minimizing disruptions or dropped calls. ## Webex Calling Discussions - [What are the benefits of Cisco Cloud Calling?](https://www.g2.com/discussions/advantages-f1569fc4-d98a-415d-ae10-e2625b328b20) - 2 comments, 1 upvote - [Is Webex Calling a global solution?](https://www.g2.com/discussions/global-2459f52a-78db-406b-9f11-00d0e8d3c306) - 1 comment, 1 upvote - [Is Webex Teams included with Webex Calling?](https://www.g2.com/discussions/webex-calling-and-webex-teams) - 1 comment, 1 upvote - [What is Webex Calling used for?](https://www.g2.com/discussions/what-is-webex-calling-used-for) - 2 comments - [Is Webex calling free?](https://www.g2.com/discussions/is-webex-calling-free) - 2 comments - [View Webex Calling pricing details and edition comparison](https://www.g2.com/products/webex-calling/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+08%3A52%3A01+-0500&secure%5Bsession_id%5D=d3bb5d62-a7d0-4255-ba3e-0cb7477ff1e2&secure%5Btoken%5D=eac9a1a2c5df8f75ca501ebe5e7abd7430697590e93b72fa47c6b07322fd9cef&format=llm_user) ## Webex Calling Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) ## Webex Calling Features **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Workforce Management** - Call Monitoring - Performance Evaluation **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Administrative** - Call Recording - Reporting & Dashboards **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top Webex Calling Alternatives - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,378 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,550 reviews)