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# RingEX vs Webex Calling Comparison - What are their main differences?

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RingEXWebex Calling[+ Add Product](#)

Reviews

**RingEX** [

4.2/5(1,497)

](https://www.g2.com/products/ringex/reviews#reviews)

**Webex Calling** [

4.5/5(642)

](https://www.g2.com/products/webex-calling/reviews#reviews)

Pricing

**RingEX**
Free Trial

**$30.00** 1 User Per Month · Core

**Webex Calling**
 **$0** user/mo · Basic Plan

**Pricing Insights**
from reviews

Time to Implement

**RingEX**
1 monthFaster

Based on 67 responses

**Webex Calling**
3 months

Based on 7 responses

Return on Investment

**RingEX**
12 months1 month sooner

Based on 65 responses

**Webex Calling**
13 months

Based on 7 responses

Perceived Cost

**RingEX**
$$$$$

**Webex Calling**
$$$$$

Average Discount

**RingEX**
11%

**Webex Calling**
23%12% more

 ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")

 ![Webex Calling](https://images.g2crowd.com/uploads/product/hd_favicon/19f6fb8cb90b33e10a8a01dbbd84cfb6/webex-calling.svg "Webex Calling")

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Pros & Cons

**RingEX**
[
Ease of Use (195)
](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1778475&qs=pros-and-cons#reviews)[
Customer Support (124)
](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1778227&qs=pros-and-cons#reviews)[
Complex Processes (44)
](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1778806&qs=pros-and-cons#reviews)[
Call Issues (42)
](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1778034&qs=pros-and-cons#reviews)

**Webex Calling**
[
Ease of Use (65)
](https://www.g2.com/products/webex-calling/reviews?filters%5Bsentiment_snippet%5D=1400793&qs=pros-and-cons#reviews)[
Reliability (48)
](https://www.g2.com/products/webex-calling/reviews?filters%5Bsentiment_snippet%5D=1403403&qs=pros-and-cons#reviews)[
Lack of Intuitiveness (18)
](https://www.g2.com/products/webex-calling/reviews?filters%5Bsentiment_snippet%5D=1400632&qs=pros-and-cons#reviews)[
Complex Processes (16)
](https://www.g2.com/products/webex-calling/reviews?filters%5Bsentiment_snippet%5D=1401369&qs=pros-and-cons#reviews)

Integrations

**RingEX**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff47c687f709c1066319182e9ab0b3b5/apple-ios.png "Product Avatar Image")

iOS

](https://www.g2.com/products/apple-ios/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58892ae6dbe98f8c5ff1112541c64b94/athenaone.jpeg "Product Avatar Image")

athenaOne

](https://www.g2.com/products/athenaone/reviews)[
View all
](https://www.g2.com/products/ringex/integrations)

**Webex Calling**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3535f71b2a0f16cb37247f249d1d534c/salesforce-agentforce.jpeg "Product Avatar Image")

Salesforce Agentforce

](https://www.g2.com/products/salesforce-agentforce/reviews)[
View all
](https://www.g2.com/products/webex-calling/integrations)

Screenshots

**RingEX**
 ![RingEX screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/58552/1.JPG)

**Webex Calling**
 ![Webex Calling screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331408/In-Call-_1_.png)

Ratings

Meets Requirements

**RingEX**

8.8

8.81,199

**Webex Calling**

9.2

9.2509

Ease of Use

**RingEX**

8.6

8.61,218

**Webex Calling**

9.1

9.1512

Ease of Setup

**RingEX**

8.2

8.2795

**Webex Calling**

8.8

8.8224

Ease of Admin

**RingEX**

8.3

8.3693

**Webex Calling**

8.7

8.796

Quality of Support

**RingEX**

8.1

8.11,102

**Webex Calling**

8.9

8.9481

Has the product been a good partner in doing business?

**RingEX**

8.4

8.4680

**Webex Calling**

8.8

8.896

Product Direction (% positive)

**RingEX**

7.9

7.91,154

**Webex Calling**

9.1

9.1494

Features

Call Center Infrastructure (CCI)[Hide 62 FeaturesShow 62 Features](javascript:void(0);)

8.8

267

8.8

30

Platform

Mobile Access

9.0(tied score)

242

9.0(tied score)

23

Queue Management

8.7

227

8.8(won by 0.1)

20

Call Routing

9.1(won by 0.6)

239

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

22

Call Back

8.7

223

8.8(won by 0.1)

21

IVR

8.5

215

8.7(won by 0.2)

22

Automatic Call Distribution

8.8

222

9.0(won by 0.2)

21

Omnichannel

Feature Not Available

8.9(won by default)

21

Call Transfer

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Generative AI

AI Text-to-Speech

Feature Not Available

8.6(won by default)

19

Generative AI

Not enough data

Not enough data

Workforce Management

Call Monitoring

8.8(won by 0.1)

226

8.7

21

Performance Evaluation

8.7(won by 0.6)

219

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

20

Real-Time Monitoring

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Call Center Infrastructure (CCI)

Autonomous Task Execution

8.9

23

9.3(won by 0.4)

7

Cross-system Integration

8.8

24

9.2(won by 0.4)

6

Natural Language Interaction

9.1(won by 0.1)

23

9.0

7

Proactive Assistance

9.0(won by 0.4)

23

8.6

6

Third-Party Integrations

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Administrative

Call Recording

8.8(tied score)

230

8.8(tied score)

23

Reporting & Dashboards

8.6

228

9.0(won by 0.4)

21

Call Reporting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Additional Functionality

Chat/Messaging

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Phone Key Input

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Voice Customization

Not enough data

Not enough data

API

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Callback Scheduling

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Pre-recorded Messages

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Multiple Scripts

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Cloud PBX Platforms[Hide 46 FeaturesShow 46 Features](javascript:void(0);)

8.8

75

9.0

37

Basic Communication - Cloud PBX

Call Management

9.0

65

9.2(won by 0.2)

27

Communication Management

8.9

64

9.3(won by 0.4)

25

Scalability

9.1

59

9.3(won by 0.2)

27

Integrations

8.3

61

8.8(won by 0.5)

26

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Mobile Accessibility

9.1

61

9.3(won by 0.2)

28

Accessibility

8.8

58

9.3(won by 0.5)

27

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Contact Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Fax Management

Not enough data

Not enough data

Advanced Features - Cloud PBX

Security and Compliance

8.7

55

8.8(won by 0.1)

24

Analytics and Reporting

8.5(won by 0.5)

60

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

24

Support and Reliability

8.6

59

8.8(won by 0.2)

27

Automated attendant

8.9(won by 0.6)

56

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

26

Real-Time Analytics

Not enough data

Not enough data

Additional Functionality

Virtual Extensions

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Customizable Caller ID

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Callback Scheduling

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

On-Demand Recording

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

SIP Trunking

Not enough data

Not enough data

For Cloud Phone Systems

Not enough data

Not enough data

Ring Groups

Not enough data

Not enough data

VoIP Providers[Hide 93 FeaturesShow 93 Features](javascript:void(0);)

8.6

694

8.7

426

Platform Basics - VoIP Providers

PBX systems, VoIP Softphone

8.5

102

8.6(won by 0.1)

43

Call Management

8.7(won by 0.2)

159

8.5

54

Network monitoring

8.4

95

8.7(won by 0.3)

42

Integrations

8.0

120

8.7(won by 0.7)

58

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Virtual PBX

8.0

83

8.6(won by 0.6)

41

 (There is a greater than 0.5 difference between this product's rating and its competitors)

SIP trunking services

8.0

81

8.6(won by 0.6)

42

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Communication Management

9.7(won by default)

5

Not enough data

Call List Management

8.7(won by default)

5

Not enough data

Third-Party Integrations

8.3(won by default)

6

Not enough data

Contact Management

Not enough data

Not enough data

Fax Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Call Center Integration

Not enough data

Not enough data

Basic Communication

Phone Calls

9.1

589

|

Verified

9.3(won by 0.2)

369

|

Verified

Video Calls

8.3

418

|

Verified

9.1(won by 0.8)

332

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Instant Messaging

8.8

462

|

Verified

9.0(won by 0.2)

330

|

Verified

Screen Sharing

8.2

371

|

Verified

8.9(won by 0.7)

327

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Conference Calls

8.6

438

|

Verified

9.1(won by 0.5)

350

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Desk-to-Desk Calls

9.0(tied score)

448

|

Verified

9.0(tied score)

331

|

Verified

SMS Messaging

8.8(won by default)

11

Not enough data

Chat/Messaging

9.4(won by default)

11

Not enough data

Two-Way Audio & Video

9.0(won by default)

8

Not enough data

Video Call Recording

Not enough data

Not enough data

SIP Trunking

Not enough data

Not enough data

Agentic AI - VoIP Providers

Autonomous Task Execution

8.0

56

8.1(won by 0.1)

36

Cross-system Integration

8.2

57

8.3(won by 0.1)

39

Adaptive Learning

8.0

54

8.3(won by 0.3)

36

Proactive Assistance

8.1

56

8.3(won by 0.2)

36

Access

Software Pairing

8.2

383

|

Verified

8.9(won by 0.7)

303

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Browser Extension

8.4

399

|

Verified

8.8(won by 0.4)

299

Individual Download

8.6

434

9.0(won by 0.4)

300

|

Verified

Advanced Features

Hold Music

8.3

455

8.6(won by 0.3)

309

Automated Attendants

8.4

421

|

Verified

8.8(won by 0.4)

306

VOiP Number

9.1(won by 0.1)

487

|

Verified

9.0

308

Additional Functionality

Multi-Channel Communication

9.8(won by default)

11

Not enough data

Automatic Call Distribution

9.3(won by default)

5

Not enough data

Real-Time Data

9.7(won by default)

5

Not enough data

Real-Time Reporting

10.0(won by default)

5

Not enough data

Call Recording

8.7(won by default)

5

Not enough data

Real-Time Analytics

9.7(won by default)

6

Not enough data

Activity Dashboard

7.8(won by default)

6

Not enough data

Reporting & Statistics

8.1(won by default)

8

Not enough data

CRM

6.3(won by default)

5

Not enough data

Generative AI

9.4(won by default)

6

Not enough data

Call Transfer

8.6(won by default)

6

Not enough data

Call Reporting

9.3(won by default)

5

Not enough data

Call Logging

8.7(won by default)

5

Not enough data

Voice Mail

8.3(won by default)

5

Not enough data

Mobile Access

8.6(won by default)

15

Not enough data

IVR

7.9(won by default)

8

Not enough data

Interaction Tracking

8.3(won by default)

6

Not enough data

Call Routing

8.9(won by default)

12

Not enough data

Video Conferencing

9.3(won by default)

5

Not enough data

VoIP Connection

8.3(won by default)

5

Not enough data

Reporting/Analytics

7.6(won by default)

9

Not enough data

Unified Communications

9.5(won by default)

11

Not enough data

Live Chat

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Employee Directory

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Virtual Call Center

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Customizable Caller ID

Not enough data

Not enough data

Callback Scheduling

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Call Conferencing

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Spam Blocker

Not enough data

Not enough data

On-Demand Recording

Not enough data

Not enough data

Caller Profiles

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Text to Speech

Not enough data

Not enough data

VoIP

Not enough data

Not enough data

Call Queues

Not enough data

Not enough data

Call Screening

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Online Voice Transmission

Not enough data

Not enough data

Voicemail Transcription

Not enough data

Not enough data

UCaaS Platforms[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

8.9

89

8.9

163

Agentic AI - UCaaS Platforms

Autonomous Task Execution

9.3(won by 1.5)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

9

Cross-system Integration

8.9(won by 0.4)

6

8.5

9

Adaptive Learning

9.0(won by 1.1)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

8

Natural Language Interaction

8.7(won by 0.4)

5

8.3

9

Third-Party Integrations

Not enough data

Not enough data

Extensions

Native VoIP

8.8

57

|

Verified

9.3(won by 0.5)

132

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

CCaaS Option

8.3

21

9.3(won by 1.0)

101

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Tenancy Flexibility

Feature Not Available

9.2(won by default)

130

|

Verified

Features

Voicemail to Email

9.0

67

|

Verified

9.2(won by 0.2)

132

File Sharing

8.7

57

|

Verified

9.0(won by 0.3)

141

|

Verified

Voice Conferencing

8.6

60

|

Verified

9.4(won by 0.8)

146

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Video Conferencing

8.7

61

|

Verified

9.4(won by 0.7)

143

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Conference Transcripts

8.3

55

9.0(won by 0.7)

134

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Voicemail to SMS

Feature Not Available

9.1(won by default)

102

Electronic Faxes

9.7(won by default)

5

Not enough data

IVR

9.2(won by default)

6

Not enough data

Customizable Reports

9.4(won by default)

6

Not enough data

Video Call Recording

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Virtual Voicemail

Not enough data

Not enough data

Additional Functionality

Access Controls/Permissions

8.3(won by default)

5

Not enough data

SMS Messaging

9.0(won by default)

5

Not enough data

Trend Analysis

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Virtual Backgrounds

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Group Messaging

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Multi-User Collaboration

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Online Fax[Hide 60 FeaturesShow 60 Features](javascript:void(0);)

8.7

189

Not enough data

Documents

Document Signature 

7.4(won by default)

150

Not enough data

Storage

8.1(won by default)

158

Not enough data

Editing

Feature Not Available

Not enough data

Fax to Email

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Agentic AI - Online Fax

Autonomous Task Execution

8.5(won by default)

11

Not enough data

Cross-system Integration

8.6(won by default)

11

Not enough data

Active Directory Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Sending

Fax Number

9.0(won by default)

176

Not enough data

Existing Numbers

9.1(won by default)

173

Not enough data

Cross-Platform Sending

8.9(won by default)

160

Not enough data

Unlimited Sending

9.2(won by default)

163

Not enough data

Contact Management

8.9(won by default)

166

Not enough data

Alerts

9.1(won by default)

167

Not enough data

Print Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Email to Fax

Not enough data

Not enough data

Fax Management

Not enough data

Not enough data

Additional Functionality

Full Text Search

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Delivery Tracking

Not enough data

Not enough data

Multiple Format Support

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

FoIP

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Whitelisting/Blacklisting

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Electronic Faxes

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Automated Routing

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Webinar[Hide 53 FeaturesShow 53 Features](javascript:void(0);)

8.3

107

Not enough data

Host Tools

Customizable Branding

8.5(won by default)

77

Not enough data

Role-based Access

8.7(won by default)

82

Not enough data

Recording

9.0(won by default)

92

Not enough data

Mobile Access

Not enough data

Not enough data

Attendee Tools

Registration

8.8(won by default)

86

Not enough data

Attendee Live Chat

8.9(won by default)

86

Not enough data

Polls and Surveys

8.2(won by default)

69

Not enough data

Post-Event Tools

Reporting/Analytics

8.5(won by default)

66

Not enough data

Attendee Reports

8.4(won by default)

69

Not enough data

Integrations

Social Media Integration

8.1(won by default)

60

Not enough data

Third-Party Integrations

8.4(won by default)

67

Not enough data

Agentic AI - Webinar

Autonomous Task Execution

7.7(won by default)

8

Not enough data

Multi-step Planning

7.7(won by default)

8

Not enough data

Cross-system Integration

7.5(won by default)

8

Not enough data

Natural Language Interaction

8.1(won by default)

8

Not enough data

Proactive Assistance

8.1(won by default)

8

Not enough data

Additional Functionality

Electronic Hand Raising

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

On-Demand Webinars

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Audience Engagement

Not enough data

Not enough data

Presentation Streaming

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Quizzes

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Breakout Rooms

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Event Management

Not enough data

Not enough data

Polls/Voting

Not enough data

Not enough data

API

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Multi hosts

Not enough data

Not enough data

Event Scheduling

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Whiteboard

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Video Streaming

Not enough data

Not enough data

Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

8.7

10

Not enough data

Call Analytics

Call Recording

8.7(won by default)

5

Not enough data

Call Analysis

8.9(won by default)

6

Not enough data

Machine Learning

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Artificial Intelligence - Conversation Intelligence

Customer Scoring

9.7(won by default)

5

Not enough data

Speech-to-Text

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Conversation Intelligence

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Additional Functionality

Performance Metrics

Not enough data

Not enough data

Keyword Filtering

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

For Contact Centers

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Playbooks

Not enough data

Not enough data

Employee Coaching Tools

Not enough data

Not enough data

Text Mining

Not enough data

Not enough data

Trend/Problem Indicators

Not enough data

Not enough data

Notes Management

Not enough data

Not enough data

Retention Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Intent Recognition

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Video Conferencing[Hide 77 FeaturesShow 77 Features](javascript:void(0);)

9.0

311

Not enough data

Collaboration Tools

Screen Sharing

9.1(won by default)

258

Not enough data

Presentations

9.1(won by default)

144

Not enough data

Whiteboarding

8.7(won by default)

118

Not enough data

Real-Time Chat

8.9(won by default)

144

Not enough data

Hand Raising

9.1(won by default)

125

Not enough data

File Sharing

Not enough data

Not enough data

Private Chat

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

Meeting Coordination

Scheduling

8.9(won by default)

248

Not enough data

Video Call Recording

9.1(won by default)

239

Not enough data

Participant Permissions

8.9(won by default)

226

Not enough data

One-Click Join

9.1(won by default)

148

Not enough data

Video Streaming

Not enough data

Not enough data

On-Demand Recording

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Event Scheduling

Not enough data

Not enough data

Software Type

Mobile

9.0(won by default)

250

Not enough data

Browser Application

9.1(won by default)

145

Not enough data

Desktop Application

9.2(won by default)

166

Not enough data

Agentic AI - Video Conferencing

Autonomous Task Execution

8.6(won by default)

15

Not enough data

Proactive Assistance

8.7(won by default)

14

Not enough data

Decision Making

8.6(won by default)

14

Not enough data

Additional Functionality

Video Support

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Attendance Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Breakout Rooms

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

API

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Whiteboard

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

Presentation Streaming

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

User Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Auto Framing

Not enough data

Not enough data

On-Demand Webcasting

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Two Way Audio & Video

Not enough data

Not enough data

User Profiles

Not enough data

Not enough data

Video Management

Not enough data

Not enough data

Polls/Voting

Not enough data

Not enough data

Event Management

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

HD Audio/Video

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Host Controls

Not enough data

Not enough data

Show 5 feature categories with incomplete data

Call & Contact Center[Hide 47 FeaturesShow 47 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Call Reporting

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Call Whispering

Not enough data

Not enough data

Callback Scheduling

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Call Tagging

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Call Transcription

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Manual Dialer

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Progressive Dialer

Not enough data

Not enough data

Voice Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Outbound Call Center

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

API

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

AI Summarization

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Inbound Call Center

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Blended Call Center

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Contact Center Quality Assurance[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

Not enough data

Not enough data

Quality Assurance

Evaluation

Not enough data

Not enough data

Calibration

Not enough data

Not enough data

Reports

Not enough data

Not enough data

Engagement

Feedback

Not enough data

Not enough data

Dashboards

Not enough data

Not enough data

Training

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Performance

Third-Party Integrations

Not enough data

Not enough data

Compliance

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Customer Journey Mapping

Not enough data

Not enough data

Employee Coaching Tools

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Quality Management

Not enough data

Not enough data

Customer Surveys

Not enough data

Not enough data

Agent Interface

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Leaderboards

Not enough data

Not enough data

Employee Reward Programs

Not enough data

Not enough data

Workforce Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

KPI Monitoring

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Multiple Scoring Models

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Screen Recording

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Speech Analytics[Hide 75 FeaturesShow 75 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Live Chat

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Call Tagging

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Scheduled Recording

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Call Reporting

Not enough data

Not enough data

Call Transcription

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Recording

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

On-Demand Recording

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Audio Capture

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Self-Service Search

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Request Assignment

Not enough data

Not enough data

Speech-to-Text Analysis

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Customer Service Analytics

Not enough data

Not enough data

Quality Assurance

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Language Detection

Not enough data

Not enough data

Sales Coaching[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Sales Coaching

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Training

Knowledge Base

Not enough data

Not enough data

Coaching Materials

Not enough data

Not enough data

Playbook Creation

Not enough data

Not enough data

Video Record

Not enough data

Not enough data

Feedback

Review

Not enough data

Not enough data

Scorecard

Not enough data

Not enough data

Coaching Card

Not enough data

Not enough data

Leaderboard

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Notifications

Not enough data

Not enough data

Competition

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Performance Metrics

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Built-in Course Authoring

Not enough data

Not enough data

Learning Paths/Tracks

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Learning Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Onboarding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")](https://www.g2.com/products/ringex/reviews)

RingEX

Small-Business(50 or fewer emp.)

57.7%

Mid-Market(51-1000 emp.)

35.1%

Enterprise(\> 1000 emp.)

7.2%

[![Webex Calling](https://images.g2crowd.com/uploads/product/hd_favicon/19f6fb8cb90b33e10a8a01dbbd84cfb6/webex-calling.svg "Webex Calling")](https://www.g2.com/products/webex-calling/reviews)

Webex Calling

Small-Business(50 or fewer emp.)

30.2%

Mid-Market(51-1000 emp.)

40.7%

Enterprise(\> 1000 emp.)

29.1%

Small-Business

(50 or fewer emp.)

57.7%

30.2%

Mid-Market

(51-1000 emp.)

35.1%

40.7%

Enterprise

(\> 1000 emp.)

7.2%

29.1%

Reviewers' Industry

[![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")](https://www.g2.com/products/ringex/reviews)
RingEX

Computer Software

9.3%

Information Technology and Services

5.4%

Insurance

5.1%

Financial Services

5.1%

Staffing and Recruiting

4.5%

Other

70.6%

[![Webex Calling](https://images.g2crowd.com/uploads/product/hd_favicon/19f6fb8cb90b33e10a8a01dbbd84cfb6/webex-calling.svg "Webex Calling")](https://www.g2.com/products/webex-calling/reviews)
Webex Calling

Information Technology and Services

25.8%

Computer Software

5.9%

Consumer Services

5.4%

Telecommunications

5.4%

Marketing and Advertising

3.4%

Other

54.1%

FAQs

## RingEX vs Webex Calling FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between RingEX vs Webex Calling?

Webex Calling stands out for its higher reviewer satisfaction scores and ease of use compared to RingEX.

| [RingEX](https://www.g2.com/products/ringex/reviews) | [Webex Calling](https://www.g2.com/products/webex-calling/reviews) |
| --- | --- |
| 4.2/5 (1,432 reviews) | 4.5/5 (636 reviews) |
| Small-Business | Mid-Market |
| 8.2 | 8.8 |
| 8.0 | 8.9 |
| Reliability (107 all-time mentions) | Ease of Use (69 all-time mentions) |

### How do the pricing models of RingEX and Webex Calling compare?

Webex Calling is rated higher for value, with a stronger Price/Cost satisfaction score than RingEX.

- **RingEX:** In recent reviews, several reviewers mention that RingEX can feel expensive for small teams and that add-ons increase the overall cost.
- **Webex Calling:** Reviewers note that while the per-user/license price is high, the platform's value is supported by its feature set and reliability.

### What are the best alternatives to RingEX and Webex Calling?

The top three alternatives to RingEX and Webex Calling are CloudTalk, Genesys Cloud CX, and 3CX.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5 (1,432 reviews) | Small-Business | Reviewers mention it can be expensive for small teams | Reliability (107 all-time mentions) |
| [Webex Calling](https://www.g2.com/products/webex-calling/reviews) | 4.5/5 (636 reviews) | Mid-Market | Reviewers note high per-user/license cost but strong value | Ease of Use (69 all-time mentions) |
| [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5 (1,851 reviews) | Small-Business | — | — |
| [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5 (1,558 reviews) | Mid-Market | — | — |
| [3CX](https://www.g2.com/products/3cx/reviews) | 4.4/5 (547 reviews) | Mid-Market | — | — |

### Which VoIP Providers features should I prioritize when comparing RingEX and Webex Calling?

Buyers comparing RingEX and Webex Calling should prioritize ease of use, integrations, mobile experience, call quality, and administration complexity.

- **Ease of Use:** RingEX 8.6, Webex Calling 9.1; Webex Calling is rated higher for user-friendliness.
- **Integrations:** Webex Calling has 30 all-time mentions for integrations, including Microsoft 365 and the Webex Suite; RingEX reviewers highlight integrations with Google and Microsoft tools.
- **Mobile Experience:** Both products are frequently cited for mobile capabilities in recent reviews.
- **Call Quality:** RingEX: Reliability (107 all-time mentions); Webex Calling: Call Quality (41 all-time mentions).
- **Administration Complexity:** Both products receive feedback about complex admin setups, but Webex Calling scores higher on Ease of Admin (8.7 vs. 8.2).

### What are the pros and cons of RingEX vs Webex Calling?

RingEX's headline strength is reliability, while Webex Calling's is ease of use.

- **RingEX strengths:** Reliability (107 all-time mentions), easy communication (85), communication efficiency (57), customer communication (34).
- **RingEX trade-offs:** Call issues (47), limitations (38), limited features (30), expensive (23), high cost (21), poor call quality (12).
- **Webex Calling strengths:** Ease of use (69), reliability (50), call quality (41), integrations (30), video conferencing (31), easy setup (22), customer support (23).
- **Webex Calling trade-offs:** Complex processes (18), lack of intuitiveness (18).

### Is RingEX or Webex Calling better for small businesses?

RingEX is a better fit for small businesses, as it is most popular in the Small-Business segment and receives strong small-business reviewer sentiment.

- **RingEX:** Largest segment is Small-Business; reviewers highlight its reliability and ability to centralize communication for small teams.
- **Webex Calling:** Largest segment is Mid-Market; reviewers note its reliability and ease of use, but mention higher per-user costs and more complex administration.

### Which VoIP Providers platform has better integrations?

Webex Calling is favored for integrations, with more reviewer-cited integration mentions and specific third-party tool support.

- **RingEX:** Reviewers mention integrations with Google and Microsoft tools, with positive sentiment about connecting communications to internal systems.
- **Webex Calling:** 30 all-time mentions for integrations, including Microsoft 365 and the Webex Suite, with reviewers highlighting seamless workflow integration.

### How do RingEX and Webex Calling compare on customer support?

Webex Calling is rated higher for Quality of Support, with a 0.9-point advantage over RingEX (8.9 vs. 8.0).

- **RingEX:** Reviewers describe support as knowledgeable and helpful, but some mention inconsistent response times and challenges with technical support.
- **Webex Calling:** Reviewers consistently praise customer support, citing quick resolutions and helpful assistance, with 23 all-time mentions for customer support.

### Which is easier to implement, RingEX or Webex Calling?

Webex Calling is rated higher for Ease of Setup, with a 0.6-point advantage over RingEX (8.8 vs. 8.2).

- **RingEX:** Reviewers describe setup as straightforward and easy for most teams, but note that the breadth of features can make initial configuration complex for new users.
- **Webex Calling:** Reviewers highlight quick and simple setup, especially for cloud migrations and multi-location deployments, with positive feedback on onboarding and admin tools.

### Which product has better Mobile?

Both RingEX and Webex Calling are highly rated for Mobile, with frequent positive mentions in recent reviews.

- **RingEX:** Reviewers frequently cite strong mobile capabilities, with positive feedback on mobile app performance and the ability to manage calls and messages on the go.
- **Webex Calling:** Reviewers highlight the flexibility to use the same business number across desktop, mobile, and desk phones, and praise the mobile experience for remote and hybrid work.

Alternatives

**RingEX Alternatives**

 ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk")

[
CloudTalk
](/products/cloudtalk/reviews)

 ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX")

[
Genesys Cloud CX
](/products/genesys-cloud-cx/reviews)

 ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX")

[
3CX
](/products/3cx/reviews)

 ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva")

[
Nextiva
](/products/nextiva/reviews)

**Webex Calling Alternatives**

 ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX")

[
3CX
](/products/3cx/reviews)

 ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva")

[
Nextiva
](/products/nextiva/reviews)

 ![GoTo Connect](https://images.g2crowd.com/uploads/product/hd_favicon/00b3f9d992d71d88395014c459797575/goto-connect.svg "GoTo Connect")

[
GoTo Connect
](/products/goto-connect/reviews)

 ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace")

[
Zoom Workplace
](/products/zoom-workplace/reviews)