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Compare Cisco Unified Communications Manager (CallManager) and Webex Calling 
Featured Products
At a Glance
Market Segments
Mid-Market (49.5% of reviews)
Mid-Market (41.0% of reviews)
Entry-Level Pricing
No pricing available
$0 user/mo
Cisco Unified Communications Manager (CallManager)
Star Rating
(110)4.4 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cisco Unified Communications Manager (CallManager)Webex Calling
Star Rating
(620)4.5 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Webex Calling excels in user experience, with many praising its intuitive interface and straightforward setup process. Users appreciate the ability to manage calling, messaging, and meetings from a single application, making it a seamless collaboration platform.
- According to verified reviews, Cisco Unified Communications Manager (CallManager) is recognized for its stability and robust performance in handling unified endpoints, such as Cisco phones and video devices. Users highlight its effectiveness in closed networks, making it a solid choice for organizations with specific security needs.
- Reviewers mention that Webex Calling offers impressive features like real-time call monitoring and analysis, which enhance team performance and call quality. This capability is particularly beneficial for organizations looking to improve their communication efficiency.
- Users say that while Cisco Unified Communications Manager (CallManager) is a powerful tool, it does come with a steeper learning curve compared to Webex Calling. Some users noted that it requires proper configuration and support to fully leverage its capabilities.
- G2 reviewers highlight that Webex Calling's recent updates and user feedback reflect a strong commitment to product direction and innovation, with many users feeling confident in its ongoing development and feature enhancements.
- According to recent user feedback, Cisco Unified Communications Manager (CallManager) is praised for its wide audio and video device support, making it a reliable choice for organizations that rely on diverse communication tools, although it may not be as user-friendly as Webex Calling.
Pricing
Entry-Level Pricing
Cisco Unified Communications Manager (CallManager)
No pricing availableWebex Calling
Basic Plan
$0
user/mo
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing
Free Trial
Cisco Unified Communications Manager (CallManager)
No trial information availableWebex Calling
No trial information availableRatings
Meets Requirements
9.1
90
9.2
494
Ease of Use
8.2
91
9.2
496
Ease of Setup
6.9
51
8.8
205
Ease of Admin
8.0
53
8.7
92
Quality of Support
8.6
86
8.9
465
Has the product been a good partner in doing business?
8.8
52
8.8
92
Product Direction (% positive)
8.4
89
9.2
484
Features by Category
Platform
Not enough data
8.9
24
Not enough data
8.8
27
Not enough data
8.9
24
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
8.7
25
Not enough data
9.0
25
Generative AI
Not enough data
8.7
23
Workforce Management
Not enough data
8.8
24
Not enough data
8.2
23
Call Center Infrastructure (CCI)
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Administrative
Not enough data
8.9
25
Not enough data
9.1
25
Basic Communication - Cloud PBX
Not enough data
9.3
27
Not enough data
9.3
27
Not enough data
9.3
26
Not enough data
8.8
26
Not enough data
9.2
30
Not enough data
9.3
27
Advanced Features - Cloud PBX
Not enough data
8.8
24
Not enough data
8.0
25
Not enough data
8.8
28
Not enough data
8.3
25
Platform Basics - VoIP Providers
Not enough data
8.6
46
Not enough data
8.7
47
Not enough data
8.7
46
Not enough data
8.5
50
Not enough data
8.6
45
Not enough data
8.6
45
Basic Communication
9.8
40
|
Verified
9.3
363
|
Verified
8.7
29
|
Verified
9.1
341
|
Verified
8.2
34
|
Verified
9.0
337
|
Verified
7.7
8
8.9
331
9.4
38
|
Verified
9.1
354
|
Verified
9.8
39
|
Verified
9.0
340
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.3
40
Not enough data
8.5
41
Not enough data
8.5
41
Not enough data
8.4
41
Access
7.9
29
9.0
314
7.6
27
8.8
310
7.3
25
|
Verified
9.0
310
|
Verified
Advanced Features
9.1
33
|
Verified
8.7
322
8.6
35
|
Verified
8.8
317
9.1
9
9.0
318
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
8.5
9
Not enough data
7.9
8
Not enough data
8.3
8
Extensions
Not enough data
9.2
134
|
Verified
Not enough data
9.3
136
|
Verified
Feature Not Available
9.3
104
Features
Not enough data
9.2
134
Feature Not Available
9.1
104
Not enough data
9.1
142
|
Verified
Not enough data
9.4
144
|
Verified
Not enough data
9.4
143
|
Verified
Not enough data
9.0
135
Categories
Categories
Shared Categories
Cisco Unified Communications Manager (CallManager) and Webex Calling are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
Cisco Unified Communications Manager (CallManager) is categorized as Audio Conferencing
Webex Calling is categorized as Cloud PBX Platforms and Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
Cisco Unified Communications Manager (CallManager)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Calling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
15.5%
Information Technology and Services
13.6%
Computer Software
7.8%
Telecommunications
4.9%
Insurance
4.9%
Other
53.4%
Information Technology and Services
26.6%
Consumer Services
6.0%
Computer Software
5.9%
Telecommunications
5.5%
Marketing and Advertising
3.9%
Other
52.1%
Discussions
Cisco Unified Communications Manager (CallManager) has no discussions with answers
What are the benefits of Cisco Cloud Calling?
2 Comments
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 Comments
DK
Cisco unified communication manager Read more
Is Webex calling free?
2 Comments
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more
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