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Compare Cisco Unified Communications Manager (CallManager) and Webex Calling 
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At a Glance
Market Segments
Mid-Market (49.5% of reviews)
Mid-Market (41.0% of reviews)
Entry-Level Pricing
No pricing available
$0 user/mo
Cisco Unified Communications Manager (CallManager)
Star Rating
(110)4.4 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cisco Unified Communications Manager (CallManager)Webex Calling
Star Rating
(608)4.5 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cisco Unified Communications Manager (CallManager) excels in Call Management with a score of 9.7, making it a robust choice for organizations that prioritize comprehensive call handling features.
- Reviewers mention that Webex Calling shines in Video Calls, achieving a score of 9.1, which is higher than CallManager's 8.6, indicating a more user-friendly and reliable video conferencing experience.
- G2 users highlight that Webex Calling offers superior Screen Sharing capabilities, scoring 9.0 compared to CallManager's 7.4, suggesting that users find it easier to share their screens during meetings.
- Users on G2 report that Cisco Unified Communications Manager (CallManager) has a strong performance in Security and Compliance, with a score of 9.5, which is crucial for businesses that handle sensitive information.
- Reviewers say that Webex Calling provides better Mobile Accessibility with a score of 9.4, making it a more convenient option for users who need to stay connected on the go.
- Users mention that both products have strong Quality of Support, but Webex Calling edges out with a score of 8.9 compared to CallManager's 8.6, indicating a slightly better support experience for users.
Pricing
Entry-Level Pricing
Cisco Unified Communications Manager (CallManager)
No pricing availableWebex Calling
Basic Plan
$0
user/mo
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing
Free Trial
Cisco Unified Communications Manager (CallManager)
No trial information availableWebex Calling
No trial information availableRatings
Meets Requirements
9.1
90
9.2
482
Ease of Use
8.2
91
9.2
484
Ease of Setup
6.9
51
8.8
193
Ease of Admin
8.0
53
8.6
90
Quality of Support
8.6
86
8.9
453
Has the product been a good partner in doing business?
8.8
52
8.8
90
Product Direction (% positive)
8.4
89
9.2
472
Features by Category
Platform
Not enough data
8.9
24
Not enough data
8.9
25
Not enough data
8.9
24
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
8.7
25
Not enough data
9.0
25
Generative AI
Not enough data
8.7
23
Workforce Management
Not enough data
8.8
24
Not enough data
8.2
23
Call Center Infrastructure (CCI)
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Administrative
Not enough data
8.9
25
Not enough data
9.1
25
Basic Communication - Cloud PBX
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
8.8
24
Not enough data
9.3
25
Not enough data
9.2
24
Advanced Features - Cloud PBX
Not enough data
8.8
24
Not enough data
8.2
24
Not enough data
8.6
25
Not enough data
8.4
25
Platform Basics - VoIP Providers
Not enough data
8.7
44
Not enough data
8.8
45
Not enough data
8.6
45
Not enough data
8.5
46
Not enough data
8.6
44
Not enough data
8.7
44
Basic Communication
9.8
40
|
Verified
9.3
354
|
Verified
8.7
29
|
Verified
9.1
334
|
Verified
8.2
34
|
Verified
9.0
330
|
Verified
7.7
8
8.9
327
9.4
38
|
Verified
9.1
349
|
Verified
9.8
39
|
Verified
9.0
337
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.2
39
Not enough data
8.6
40
Not enough data
8.4
39
Not enough data
8.5
40
Access
7.9
29
9.0
312
7.6
27
8.8
309
7.3
25
|
Verified
9.0
308
|
Verified
Advanced Features
9.1
33
|
Verified
8.7
320
8.6
35
|
Verified
8.9
316
9.1
9
9.0
315
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
7.9
7
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.3
7
Extensions
Not enough data
9.2
133
|
Verified
Not enough data
9.3
135
|
Verified
Feature Not Available
9.3
103
Features
Not enough data
9.2
133
Feature Not Available
9.1
103
Not enough data
9.1
140
|
Verified
Not enough data
9.4
141
|
Verified
Not enough data
9.4
139
|
Verified
Not enough data
9.0
133
Categories
Categories
Shared Categories
Cisco Unified Communications Manager (CallManager) and Webex Calling are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
Cisco Unified Communications Manager (CallManager) is categorized as Audio Conferencing
Webex Calling is categorized as Cloud PBX Platforms and Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
Cisco Unified Communications Manager (CallManager)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Calling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
15.5%
Information Technology and Services
13.6%
Computer Software
7.8%
Telecommunications
4.9%
Insurance
4.9%
Other
53.4%
Information Technology and Services
26.7%
Computer Software
6.2%
Consumer Services
5.8%
Telecommunications
5.5%
Marketing and Advertising
3.8%
Other
52.1%
Discussions
Cisco Unified Communications Manager (CallManager) has no discussions with answers
What are the benefits of Cisco Cloud Calling?
2 Comments
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 Comments
DK
Cisco unified communication manager Read more
Is Webex calling free?
2 Comments
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more
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