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Waakif Reviews & Product Details

Waakif is an all-in-one platform built for restaurants and retail businesses to run smarter operations and grow sales. With Waakif, businesses can: - Manage billing and orders across dine-in, delivery, and takeout. - Run WhatsApp marketing campaigns to bring customers back. - Offer QR code menus and ordering for faster, contactless service. - Track loyalty and rewards programs to keep regulars coming back. - Get AI-powered insights on sales, customer behavior, and growth strategies. - Integrate with POS systems like Petpooja for smooth backend operations. In short, Waakif helps businesses not just manage day-to-day tasks but also build stronger customer relationships and boost revenue.

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Farhan Ansari

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G2 reviews are authentic and verified.

AR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

6/4/2024

"Great For Billing with Loyalty program and Whatsapp Marketing"

5/5

What do you like best about Waakif?

We used for billing and loyalty program mainly but WhatsApp marketing came very handy, the big plus is AI data insights which was very useful indeed. We really like the ease of billing and online store. Best product, we migrated from petpooja to waakif. Review collected by and hosted on G2.com.

What do you dislike about Waakif?

None so far, whatever we tried was good. Only improvement we want in addition of WhatsApp template. Review collected by and hosted on G2.com.

AR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

4/26/2024

"Amazing Experience - We loved how it handles the order & AI for its strategies"

5/5

What do you like best about Waakif?

Used Waakif for our cafe, It's simple and amazing. Easy to use and greater customer support. A most amazing feature is AI Insights which really helped us understand our daily customer sales and we retained customers almost 90% What I really like is they hear if you ask for a feature, they are spot on and the price is really worth it. Review collected by and hosted on G2.com.

What do you dislike about Waakif?

None so far, Would love to see more features as they mentioned. Looking forward to using it more. Its WhatsApp integration is what I am waiting for. Review collected by and hosted on G2.com.

AA

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

5/11/2024

"Super easy and perfect app for orders and marketing"

5/5

What do you like best about Waakif?

Waakif helped for customer retention we achieved 80% customer retention after using waakif loyalty program.

And it is super easy to manage orders and see analytics.

Previously were using other with higher yearly subscription, Waakif pro is worth it, and customer support is lit. Review collected by and hosted on G2.com.

What do you dislike about Waakif?

Nothing so far, but requesting for mobile app. Review collected by and hosted on G2.com.

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Create a loyalty and rewards points program

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Categories on G2

Loyalty Management Order Management

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