# Waakif Reviews **Vendor:** Waakif **Category:** [Order Management Software](https://www.g2.com/categories/order-management) **Average Rating:** 5.0/5.0 **Total Reviews:** 3 ## About Waakif Waakif is an all-in-one platform built for restaurants and retail businesses to run smarter operations and grow sales. With Waakif, businesses can: - Manage billing and orders across dine-in, delivery, and takeout. - Run WhatsApp marketing campaigns to bring customers back. - Offer QR code menus and ordering for faster, contactless service. - Track loyalty and rewards programs to keep regulars coming back. - Get AI-powered insights on sales, customer behavior, and growth strategies. - Integrate with POS systems like Petpooja for smooth backend operations. In short, Waakif helps businesses not just manage day-to-day tasks but also build stronger customer relationships and boost revenue. ## Waakif Pros & Cons **What users like:** - Users rave about the **exceptional customer support** of Waakif, noting its impact on retention and ease of use. (1 reviews) - Users commend Waakif for its **effective data management** , enhancing order management and boosting customer retention significantly. (1 reviews) - Users value the **superior customer retention** results with Waakif, finding it easy to manage orders and analytics. (1 reviews) - Users commend the **easy order management** and effective analytics offered by Waakif, enhancing customer retention significantly. (1 reviews) ## Waakif Reviews ### 1. Great For Billing with Loyaty program and Whatsapp Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Waakif?** We used for billing and loyalty program mainly but WhatsApp marketing came very handy, the big plus is AI data insights which was very useful indeed. We really like the ease of billing and online store. Best product, we migrated from petpooja to waakif. **What do you dislike about Waakif?** None so far, watever we tried was good. Only improvement we want in addition of whatsapp template. **What problems is Waakif solving and how is that benefiting you?** Waakif helped us with billing, Marketing (Whatsapp Marketing, Email Marketing), and AI data insights. These 3 features are handy, We also liked the QR order menu which was very convenient—the Big shout to their Mobile app + Web Dashboard with an amazing support team. ### 2. Amazing Experience - We loved how it handles the order & AI for its strategies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Waakif?** Used Waakif for our cafe, It's simple and amazing. Easy to use and greater customer support. A most amazing feature is AI Insights which really helped us understand our daily customer sales and we retained customers almost 90% What I really like is they hear if you as for a feature, they are spot on and the price is really worth it. **What do you dislike about Waakif?** None so far, Would love to see more features as they mentioned. Looking forward to using it more. Its WhatsApp integration is what I am waiting for. **What problems is Waakif solving and how is that benefiting you?** Customer Retention, Marketing Tool, Customer Mangement, Order management ### 3. Super easy and perfect app for orders and marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2024 **What do you like best about Waakif?** Waakif helped for customer retention we achieved 80% customer retention after using waakif loyalty program. And it is super easy to manage orders and see analytics. Previously were using other with higher yearly subscription, Waakif pro is worth it, and customer support is lit. **What do you dislike about Waakif?** Nothing so far, but requesting for mobile app. **What problems is Waakif solving and how is that benefiting you?** Customer retention, Whatsapp Marketing, online order management - [View Waakif pricing details and edition comparison](https://www.g2.com/products/waakif/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+10%3A29%3A54+-0500&secure%5Bsession_id%5D=072ed503-0869-47c2-98d5-0f1c46fa5b6c&secure%5Btoken%5D=cc17316f8ec3bce18a87eed154d33ac83a9a0ca65ce4a6c6d1bd56768faaf0b1&format=llm_user) ## Waakif Features **Order Entry** - Entry - Register - Notifications **Loyalty Experience** - Loyalty Engine - Rewards - Membership - Personalization - Gamification - Loyalty Cards **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Order Tracking** - Shipping - Tracking - Backorder **Loyalty Platform** - Communication Tools - Customer Relationship Management (CRM) - Loyalty Analytics - Localization - Integrations **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Agentic AI - Loyalty Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Customer Management** - Order Status - Information Access - Email Notifications **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction ## Top Waakif Alternatives - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 4.0/5.0 (4,219 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - 4.0/5.0 (3,710 reviews) - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,168 reviews)