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Vityl IT & Business Monitoring

Vityl IT & Business Monitoring Alternatives & Competitors

Top Alternatives to Vityl IT & Business Monitoring

  • Zendesk Support Suite
  • Freshservice
  • Jira Service Management
  • SolarWinds Service Desk
  • Microsoft System Center

Top 20 Alternatives & Competitors to Vityl IT & Business Monitoring

    #1
    #1
  1. Zendesk Support Suite

    (2,277)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Vityl IT & Business Monitoring:
  2. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Vityl IT & Business Monitoring:

    Víctor F.
    VF
    Zendesk is a very easy going tool. You can set it up very fast and this could be really critical for a fast-growing company. Also, there are a lot of resources where you can read tips and tricks....Read more
    #2
    #2
  3. Freshservice

    (838)4.6 out of 5
    Optimized for quick response

    Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

    Categories in common with Vityl IT & Business Monitoring:
  4. Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

    Categories in common with Vityl IT & Business Monitoring:

    AI
    Extensive customization options and robust API allows a high degree of adaptability to your needs.
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. Jira Service Management

    (640)4.2 out of 5

    Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Categories in common with Vityl IT & Business Monitoring:
  6. Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Categories in common with Vityl IT & Business Monitoring:

    JA
    I like Jira service desk especially very organize when it comes of handling tickets because you will be able to see each priority from high to low priority and there is a comment section where you...Read more
    #4
    #4
  7. SolarWinds Service Desk

    (635)4.4 out of 5
    Optimized for quick response

    SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

    Categories in common with Vityl IT & Business Monitoring:
  8. SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

    Categories in common with Vityl IT & Business Monitoring:

    AC
    Incident management is the best feature, in my opinion. This is something we desperately needed, and the ease of use made our end users adapt quickly.
    #5
    #5
  9. Microsoft System Center

    (525)4.1 out of 5

    Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.

    Categories in common with Vityl IT & Business Monitoring:
  10. Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.

    Categories in common with Vityl IT & Business Monitoring:

    UR
    Learning to use this is quite easy and straightforward!
    #6
    #6
  11. SysAid

    (412)4.5 out of 5
    Optimized for quick response

    SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.

    Categories in common with Vityl IT & Business Monitoring:
  12. SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.

    Categories in common with Vityl IT & Business Monitoring:

    Charis D.
    CD
    This tool is helping me a lot in automating the key process by which I have got rid of the repetitive tasks. SysAid’s built-in asset management tools provide me an option to better secure my...Read more
    #7
    #7
  13. Spiceworks Help Desk

    (290)4.3 out of 5

    From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!

    Categories in common with Vityl IT & Business Monitoring:
  14. From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!

    Categories in common with Vityl IT & Business Monitoring:

    AI
    I like that the Spiceworks Help Desk is super easy to use and fairly easy to implement and roll out to users. It has a reasonable amount of features at a good price ($0).
    #8
    #8
  15. BMC Helix ITSM

    (255)3.6 out of 5

    BMC Helix ITSM combines the latest in digital and cognitive automation technologies to transform best-practice ITSM principles, provide superior service management across multi-cloud environments that is intelligent and predictive

    Categories in common with Vityl IT & Business Monitoring:
  16. BMC Helix ITSM combines the latest in digital and cognitive automation technologies to transform best-practice ITSM principles, provide superior service management across multi-cloud environments that is intelligent and predictive

    Categories in common with Vityl IT & Business Monitoring:

    Salvador I.
    SI
    Remedy gives you best options either on premise or on cloud solution. Not only that. You can deploy the solution in different powerful or known platforms such as AWS and Azure. Remedy is also a...Read more
    #9
    #9
  17. Ivanti Service Manager

    (172)3.9 out of 5

    Comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver standardization and align IT.

    Categories in common with Vityl IT & Business Monitoring:
  18. Comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver standardization and align IT.

    Categories in common with Vityl IT & Business Monitoring:

    AT
    The level of customization and integration available. Really easy to leverage on industry standards framework and also add your own requirements.
    #10
    #10
  19. ManageEngine ServiceDesk Plus

    (162)4.2 out of 5
    Optimized for quick response

    Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.

    Categories in common with Vityl IT & Business Monitoring:
  20. Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.

    Categories in common with Vityl IT & Business Monitoring:

    AC
    Manage status of tickets problems and repetitive tasks,complaints and reports.
    #11
    #11
  21. ServiceNow IT Service Management

    (158)4.2 out of 5

    ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

    Categories in common with Vityl IT & Business Monitoring:
  22. ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

    Categories in common with Vityl IT & Business Monitoring:

    UL
    Its a ll in one system, has the ability to check previous support tickets, log new ones, pass to colleagues, its a one stop tool for any IT firm to have in place to keep a track of the work load
    #12
    #12
  23. Cherwell ITSM

    (150)4.1 out of 5

    Cherwell’s flexible ITSM solution is designed to make work flow, empower your organization to implement automated processes across your organization, and deliver digital transformation - faster.

    Categories in common with Vityl IT & Business Monitoring:
  24. Cherwell’s flexible ITSM solution is designed to make work flow, empower your organization to implement automated processes across your organization, and deliver digital transformation - faster.

    Categories in common with Vityl IT & Business Monitoring:

    DM
    Cherwell's platform is very easy to configure. One of the best things we like about Cherwell are the Business Objects and how we can easily re-purpose them for other business areas
    #13
    #13
  25. Autotask PSA

    (139)3.7 out of 5

    Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements

    Categories in common with Vityl IT & Business Monitoring:
  26. Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements

    Categories in common with Vityl IT & Business Monitoring:

    AI
    Very powerful ERP system that integrates well with many other solutions. They are constantly making improvements and upgrades. They listen to their partners carefully.
    #14
    #14
  27. Hornbill Service Manager

    (91)4.6 out of 5
    Optimized for quick response

    Hornbill Service Manager is a cloud-based Collaborative IT Service Management solution

    Categories in common with Vityl IT & Business Monitoring:
  28. Hornbill Service Manager is a cloud-based Collaborative IT Service Management solution

    Categories in common with Vityl IT & Business Monitoring:

    AE
    I like the flexibility of the product which is great for supporting business processes. The business process flow engine is very powerful and with the support of the Progressive Capture you are...Read more
    #15
    #15
  29. Track-It!

    (84)3.6 out of 5

    IT Help Desk Software

    Categories in common with Vityl IT & Business Monitoring:
  30. IT Help Desk Software

    Categories in common with Vityl IT & Business Monitoring:

    Carlos M. A.
    CA
    I like the Technical Client part, where information is presented in a very organized manner, and the fact that the product is flexible enough to allow you to customize it easily. Up to my...Read more
    #16
    #16
  31. EasyVista Service Manager

    (84)3.9 out of 5
    Optimized for quick response

    EasyVista Service Manager simplifies IT Service Management by making it easy to deliver and easy to use for today’s enterprise.

    Categories in common with Vityl IT & Business Monitoring:
  32. EasyVista Service Manager simplifies IT Service Management by making it easy to deliver and easy to use for today’s enterprise.

    Categories in common with Vityl IT & Business Monitoring:

    EW
    EasyVista has replaced our previous ITSM product and this is a significant improvement. We are very happy with Incidents and Service Requests. We also really like the RoamingIT and have just...Read more
    #17
    #17
  33. SunView ChangeGear

    (68)3.8 out of 5
    Optimized for quick response

    SunView ChangeGear is a fully-integrated Service Desk Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

    Categories in common with Vityl IT & Business Monitoring:
  34. SunView ChangeGear is a fully-integrated Service Desk Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

    Categories in common with Vityl IT & Business Monitoring:

    JW
    Ease of use for our end users from a UI and workflow notifications.
    #18
    #18
  35. Micro Focus Service Management Automation X (SMAX)

    (64)4.1 out of 5

    Help your service desk agents and IT managers proactively manage service quality. 200+ out-of-the-box reports displayed on dashboards give you instant visibility and easy to customize reports.

    Categories in common with Vityl IT & Business Monitoring:
  36. Help your service desk agents and IT managers proactively manage service quality. 200+ out-of-the-box reports displayed on dashboards give you instant visibility and easy to customize reports.

    Categories in common with Vityl IT & Business Monitoring:

    CI
    Container technology and on cloud or on-prem option. I think it can be moved from diff environments seamlessly .
    #19
    #19
  37. Alemba Service Manager

    (63)4.0 out of 5

    vFire is an enterprise level IT service management software tool.

    Categories in common with Vityl IT & Business Monitoring:
  38. vFire is an enterprise level IT service management software tool.

    Categories in common with Vityl IT & Business Monitoring:

    Joshua A.
    JA
    Simple ticketing system able to track what comes in and out
    #20
    #20
  39. Issuetrak

    (61)4.1 out of 5
    Optimized for quick response

    Issuetrak helps your team track tickets, issues, & requests with features like auto-assignment, ticket escalation, at-a-glance dashboard metrics, detailed reporting, custom forms, user-defined fields, and much more. Submit tickets via email, mobile, web form, or web portal. Define your workflow with simple task lists or complex branching. Issuetrak is highly configurable, quickly implemented, & easy to use. Cloud or on-premise deployment.

    Categories in common with Vityl IT & Business Monitoring:
  40. Issuetrak helps your team track tickets, issues, & requests with features like auto-assignment, ticket escalation, at-a-glance dashboard metrics, detailed reporting, custom forms, user-defined fields, and much more. Submit tickets via email, mobile, web form, or web portal. Define your workflow with simple task lists or complex branching. Issuetrak is highly configurable, quickly implemented, & easy to use. Cloud or on-premise deployment.

    Categories in common with Vityl IT & Business Monitoring:

    UL
    The custom reporting capabilities. Our organization can pull or automate reports per client.