Verbio Text-to-Speech Reviews & Product Details

Using Artificial Intelligence the technology converts the generated text to speech into a synthetic audible voice. Facilitating access and creating innovative and personalized experiences for call and contact center customers. Users have become hyper-demanding, requiring excellent and immediate customer service at any time in the contact center. This translates into 24×7 availability, a natural & friendly application, with immediate and efficient self-service interactions. Meeting these requirements is crucial to improve customer experience and to increase retention rates. Voice AI is the only way to meet such needs and realize savings at the same time. The key to providing such service through voice solutions is to best understand what customers are saying. This means that transcription accuracy is the most important factor in the call automation process. Due to the use of Deep Neural Networks, the Voice Synthesis engine is capable of differentiating languages, dialects, accents and intonation. The conversion of text-to-speech sounds evolves naturally with no vibrations or robotic sounds, offering a robust and trustworthy pronunciation with a big impact on brand recall and great results in large deployments with thousands of interactions, for more human-like conversations. Verbio’s text-to-speech solution uses Artificial Intelligence to convert the generated text to speech into a synthetic audible voice. Facilitating access and creating innovative and personalized experiences for call and contact center customers.