Verbio Text-to-Speech

1 review

Verbio Text-to-Speech (TTS is an advanced AI-driven solution that converts written text into natural, human-like speech. Designed to enhance user interactions across various platforms, Verbio TTS delivers high-quality, intelligible audio output, making it ideal for applications such as call centers, interactive voice response (IVR systems, and assistive technologies. By leveraging deep neural networks, it ensures accurate pronunciation, intonation, and rhythm, providing a seamless and engaging auditory experience. Key Features: - High-Quality Voices: Offers both male and female voices based on professional speakers, ensuring clarity and naturalness. - Multilingual Support: Supports multiple languages, including English, Spanish, French, Italian, Japanese, and Portuguese, catering to a global audience. - Dynamic Intonation: Utilizes adaptive intonation curves to match the context, overcoming the monotony of static speech patterns. - Customizable Speech Parameters: Allows adjustments to pitch, speed, and volume, enabling personalized audio experiences. - Seamless Integration: Compatible with various platforms and applications, facilitating easy deployment in existing systems. Primary Value and Solutions: Verbio TTS addresses the growing demand for efficient and natural-sounding automated voice interactions. By converting text into lifelike speech, it enhances customer service experiences, reduces the need for pre-recorded messages, and offers flexibility in delivering dynamic content. This leads to significant cost savings, improved customer satisfaction, and the ability to provide 24/7 support without compromising quality. Additionally, its multilingual capabilities ensure accessibility for diverse user bases, making it a versatile solution for businesses aiming to expand their reach and improve communication efficiency.

Verbio Call Transcription Solution

1 review

The Call Transcription solution combines Verbio's technologies to transcribe the conversation between the customer and the agent, differentiating both scripts and providing insights about the conversation. By complementing your portfolio with Verbio solutions you will provide the best possible business scenario to your clients while reducing costs and improving their customer satisfaction and loyalty.

Verbio Speech Recognition (ASR)

0 reviews

Verbio's speech solutions make simple and natural conversational speech-enabled interactions possible for various customer care scenarios.

Verbio Voice Biometrics

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Verbio voice biometrics solution solves the problems of Identity theft over telephony customer care conversation and save companies millions of dollars.

Verbio Complete Call Automation Solution

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By combining Verbio technologies, it automates an extensive part of the processes related to the voice channel of a Contact Center, offering high-quality unattended services and improving the customer experience, increasing retention and reducing the TMO of customers. agents. A complete suite of optimized voice AI technologies, for the call center to deliver a personalized, intelligent and accurate experience to customers while reducing call center costs.

verbio NLU

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Truly listen, accurately understand and efficiently respond to your customers with our NLU technology. Having the right Natural Language Understanding (NLU) – is the difference of your customer staying on the call or hanging up. Whether you get that call retention or not. If your solution is not understanding what the customer is saying, then ultimately the accuracy rate will be low, and the response to the customer will not make sense. So why would they want to use this type of self-service, if it adds even more frustration than holding for a human agent? Ensuring a customer is accurately understood and that a call is routed efficiently, is a crucial, complicated part of the call automation process. Verbio’s NLU is known for obtaining the highest levels of accuracy rates for recognising intent, which is crucial when choosing who you trust with the cognitive brain of your Voice AI solution.