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Variphy Call Analytics for Webex Calling Reviews & Product Details

Unified Communications Analytics. Simplified. Variphy is the preferred analytics platform for Unified Communications. Webex Calling Reporting and Analytics Search, analyze, and report on your organization's Webex Calling activity. Generate reports on-demand or schedule for multiple output formats, including PDF, XLSX, CSV, & HTML. Web-based analytics and reporting. - Search Webex Calling CDR instantly - End-user, location, and other reporting use cases - Permissions-based restrictions for users - PDF, XLSX, CSV, and HTML report formats Flexible deployment and configuration. - Unlimited Webex Calling data retention - Variphy Cloud or on-premises deployment - Free and fully functional trial in minutes - 100% U.S.-based service delivery and support Call History Reporting. - Track calls throughout your Webex Calling environment from start to end - Quickly perform ad-hoc searches to locate call information Scheduled Report Delivery. - Schedule daily, weekly, and/or monthly delivery of your reports - Receive your reports via email or Webex Bot - Report Customization. - Create summaries, charts, and tables with your preferred level of detail - Customize detail columns and labels for technical vs non-technical audiences

Seller

Variphy

Product Description

Unified Communications Analytics. Simplified. Variphy is the preferred analytics platform for Unified Communications. Webex Calling Reporting and Analytics Search, analyze, and report on your organization's Webex Calling activity. Generate reports on-demand or schedule for multiple output formats, including PDF, XLSX, CSV, & HTML. Web-based analytics and reporting. - Search Webex Calling CDR instantly - End-user, location, and other reporting use cases - Permissions-based restrictions for users - PDF, XLSX, CSV, and HTML report formats Flexible deployment and configuration. - Unlimited Webex Calling data retention - Variphy Cloud or on-premises deployment - Free and fully functional trial in minutes - 100% U.S.-based service delivery and support Call History Reporting. - Track calls throughout your Webex Calling environment from start to end - Quickly perform ad-hoc searches to locate call information Scheduled Report Delivery. - Schedule daily, weekly, and/or monthly delivery of your reports - Receive your reports via email or Webex Bot - Report Customization. - Create summaries, charts, and tables with your preferred level of detail - Customize detail columns and labels for technical vs non-technical audiences

Overview by

Phil Corbin

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Variphy Call Analytics for Webex Calling Media

Variphy Call Analytics for Webex Calling Demo - Scheduled Report Delivery

Schedule daily, weekly, and/or monthly delivery of your reports. Receive your reports via email or Webex Bot

Variphy Call Analytics for Webex Calling Demo - Webex Calling Reporting and Analytics

Search, analyze, and report on your organization's Webex Calling activity. Generate reports on-demand or schedule for multiple output formats, including PDF, XLSX, CSV, & HTML.

Variphy Call Analytics for Webex Calling Demo - Call History Search

Track calls throughout your Webex Calling environment from start to end. Quickly perform ad-hoc searches to locate call information

Variphy Call Analytics for Webex Calling Reviews (4)

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Alex T.

Telephony Administrator

Mid-Market (51-1000 emp.)

11/3/2025

"Insightful Analytics with Seamless Webex Integration, Minor Reporting Delays"

5/5

What do you like best about Variphy Call Analytics for Webex Calling?

I really appreciate how Variphy Call Analytics provides clear, visual insights into our Webex Calling environment. The real-time and historical reports make it easy to track call volumes, abandoned calls, and agent performance without needing complex manual exports. It’s especially helpful for identifying trends, optimizing staffing, and improving customer experience. The integration with Webex Calling is seamless, the dashboard is intuitive, and the ability to schedule automated reports saves a lot of time for our team. Review collected by and hosted on G2.com.

What do you dislike about Variphy Call Analytics for Webex Calling?

Variphy Call Analytics works very well overall. Reports can take a bit longer to load with large data sets, and a few dashboards could offer more flexible filtering. Adding more detailed hunt group or transfer analytics would make it even stronger. Review collected by and hosted on G2.com.

What problems is Variphy Call Analytics for Webex Calling solving and how is that benefiting you?

Variphy Call Analytics helps us identify call trends, monitor agent performance, and quickly spot issues like missed or abandoned calls. It’s made it much easier to track service levels and improve responsiveness across our teams. Having clear, accurate data in one place has really simplified reporting and helped us make better operational decisions. Review collected by and hosted on G2.com.

JS

Jeremy S.

Network Administrator

Mid-Market (51-1000 emp.)

10/15/2025

"User-Friendly Interface and Effortless Upgrades"

5/5

What do you like best about Variphy Call Analytics for Webex Calling?

The interface and dashboards are very easy to use, making navigation simple and straightforward. Upgrading the system is hassle-free, and whenever I need assistance, Customer Support is just an email away. Review collected by and hosted on G2.com.

What do you dislike about Variphy Call Analytics for Webex Calling?

I honestly can't find any drawbacks to Variphy Call Analytics. Perhaps if I had more time to explore all of its features, I might discover something, but so far, I have no complaints. Review collected by and hosted on G2.com.

WF

Will F.

Service Delivery Manager

Mid-Market (51-1000 emp.)

10/15/2025

"Easy Setup and Reliable, but Needs Agent Status Reporting Feature"

5/5

What do you like best about Variphy Call Analytics for Webex Calling?

I appreciate how easy it is to set up this software, as well as its consistent reliability. Review collected by and hosted on G2.com.

What do you dislike about Variphy Call Analytics for Webex Calling?

We need to be able to report Agent status changes for contact center users. Please implement this feature! Review collected by and hosted on G2.com.

RP

Rathilavanya P.

Management Consultant

Small-Business (50 or fewer emp.)

11/20/2023

"Analytics"

3.5/5

What do you like best about Variphy Call Analytics for Webex Calling?

The WebEx calling is useful for our team, because it's easily identified for the team how long they have worked. Review collected by and hosted on G2.com.

What do you dislike about Variphy Call Analytics for Webex Calling?

Sometimes it's disconnected. Need a proper mobile application. Review collected by and hosted on G2.com.