USU Features
Knowledge Base (3)
Q & A
Based on 12 USU reviews.
Provides forums where employees of various levels can share expertise and processes.
Link Sharing
As reported in 13 USU reviews.
Lets users direct one another to content via customized links, foregoing a lengthy search process.
Searchable
13 reviewers of USU have provided feedback on this feature.
Incorporates a search bar to help navigate users to appropriate content.
Security (3)
Verification
Based on 11 USU reviews.
Updates document administrators after a specified interval of time so as to encourage verification that aged information remains relevant and accurate.
Role-Based Permission
Based on 13 USU reviews.
Allows users access to files based on role, or password protections.
Public vs Private
This feature was mentioned in 13 USU reviews.
Offers the choice to make a conversation private between specified contributors, or open for public discussion.
Content (4)
Trackable Analytics
This feature was mentioned in 12 USU reviews.
Tracks activity within file types to help administrators understand what is being used the most.
Import
13 reviewers of USU have provided feedback on this feature.
Allows for the importation of content and knowledge from previously implemented tools.
File Viewing
13 reviewers of USU have provided feedback on this feature.
Stores and readies various file types for viewing.
Update Notifications
This feature was mentioned in 13 USU reviews.
Sends updates to document or file participants when changes have been made.
Communication (4)
Social Features
As reported in 11 USU reviews.
Enables comments, liking and other social features within discussions or documents.
Tagging
As reported in 11 USU reviews.
Allows users to tag one another in file data or comments for easier search and referencing.
Upload
Based on 11 USU reviews.
Lets users upload documents, photos and various other file types from their personal devices for greater knowledge sharing.
Comments
11 reviewers of USU have provided feedback on this feature.
Allows users to leave notes or comments on various file types for eventual reference.
Knowledge Pages (6)
Templates
Provides pre-made templates for wiki pages and knowledge articles.
In-Content Feedback
Allows users to leave feedback within a wiki page or knowledge article.
Versioning and Version History
Allows users to see version history and return to previous versions of wiki pages.
Decision Trees
Displays knowledge articles to be arranged in a decision tree.
Duplicate Detection
Detects any creation of already existing knowledge pages and alerts user
Content Editor
Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio
Knowledge Dissemination (9)
Page Analytics
Provides data on wiki page and knowledge article use.
Permissions
Allows administrators to provide permissions and gate pieces of content based on role.
Knowledge Sharing
Offers additional tools that facilitate knowledge sharing and collaboration.
Notifications
Notifies users when changes occur.
Advanced Search
Offers AI-based search capabilities
Browser Extension
Allows users to capture knowledge from the web
Organization
Allows knowledge pages to be organized into sections and subsections as needed
Other Integrations
Integrated with other tools to faciliate the sharing of information
Knowledge Integrations
Integrates with other knowledge repositories in the business
Asset Inventory (5)
Hardware Asset Inventory
As reported in 11 USU reviews.
Create an inventory of a company's hardware assets.
Software Asset Inventory
11 reviewers of USU have provided feedback on this feature.
Create an inventory of a company's software assets.
Cloud Asset Inventory
This feature was mentioned in 11 USU reviews.
Create an inventory of a company's cloud assets.
Mobile Asset Inventory
This feature was mentioned in 11 USU reviews.
Create an inventory of a company's mobile assets.
Asset Discovery
11 reviewers of USU have provided feedback on this feature.
Detect new assets as they enter a network and add them to asset inventory.
Management (4)
Central Dashboard
Based on 10 USU reviews.
Provide immediate insights, information, and updates on IT assets from a central dashboard.
Asset Policy Management
Based on 11 USU reviews.
Design and implement custom or pre-built policies for asset management, onboarding, and maintenance.
Risk Management
Based on 11 USU reviews.
Implement risk management policies, and push policy updates to various assets across a business network.
Integrations
As reported in 10 USU reviews.
Integrate with other software solutions, such as spend management and software asset management.
Functionality (6)
Software inventory and lifecycle management
As reported in 32 USU reviews.
Create a software inventory for on-prem and SaaS software and manage software lifecycle from deployment to retirement.
License entitlement and usage management
31 reviewers of USU have provided feedback on this feature.
Manage software license entitlements versus user utilization
Vendor management and compliance
Based on 30 USU reviews.
Manage vendor renewals, invoices, and compliance information in a centralized repository
Automated end user license provisioning
Based on 27 USU reviews.
Automatically provision and deprovision licenses for end users based on employee directory and/or HR system data
Approved app catalogue
As reported in 26 USU reviews.
Provide an app catalogue to empower end users to access the software licenses they require
Customized alerts
Based on 29 USU reviews.
Create custom alerts based on business, contractual, and compliance rules
Risk assessment (3)
Shadow IT detection
This feature was mentioned in 28 USU reviews.
Identify unsanctioned software
Software vulnerability assessment
25 reviewers of USU have provided feedback on this feature.
Flag vulnerable software based on government-provided vulnerability information repositories
Redundant software functionality identification
Based on 25 USU reviews.
Identify redundant functionality across applications to reduce spend on duplicate features
Generative AI (2)
AI Text Generation
Based on 11 USU reviews.
Allows users to generate text based on a text prompt.
AI Text Generation
This feature was mentioned in 10 USU reviews.
Allows users to generate text based on a text prompt.
Agentic AI - Knowledge Base (3)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - IT Asset Management (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Software Asset Management Tools (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives





