--- title: Upland Cimpl Reviews meta_title: 'Upland Cimpl Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Upland Cimpl works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 3 scale: '5' date_modified: '2026-07-21' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Upland Cimpl Reviews **Vendor:** Upland Software **Category:** [Telecom Expense Management (TEM) Solutions](https://www.g2.com/categories/telecom-expense-management-tem-solutions) **Average Rating:** 4.5/5.0 **Total Reviews:** 3 ## About Upland Cimpl Upland Cimpl is technology expense management software that helps IT teams focus on what they do best without limitations: Driving value and getting things done. Enterprise and public sector organizations use Cimpl and Upland’s Managed Services team to simplify the procure-to-pay process for technology products and services across mobile, telecom, and cloud. The solution enables the optimal spend of IT budget by eliminating zero-usage devices and billing discrepancies. Reasons why customers love Cimpl are that they achieve cost transparency, streamline processes and increase accuracy, augment team with managed services. Learn more at www.uplandsoftware.com/cimpl/ ## Upland Cimpl Reviews ### 1. Clear Telecom Expense Visibility and Useful Reporting with Upland Cimpl **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Upland Cimpl?** I've had a good experience with Upland Cimpl. It gives us a clear view of our telecom expenses and inventory in one place, making it much easier to track costs and spot savings opportunities. The reporting is useful, and it cuts down on a lot of the manual work. **What do you dislike about Upland Cimpl?** The interface feels a bit dated and can take some time to learn. Some reports require extra customization to get the information I need, and certain workflows could be more intuitive to reduce the number of clicks. **What problems is Upland Cimpl solving and how is that benefiting you?** Upland Cimpl helps us manage telecom expenses and assets in one place, giving us better visibility into costs and usage. It has reduced manual tracking, made reporting easier, and helped us identify billing issues and cost-saving opportunities more quickly. ### 2. Easy Cellular Line Management and Quick Modifications **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Upland Cimpl?** Easy to manage and make modifications to cellular phone lines **What do you dislike about Upland Cimpl?** Integrate a way to automatically add updated phone models **What problems is Upland Cimpl solving and how is that benefiting you?** Taking care of upgrades and managing phone lines so we can focus our attention and time to other areas ### 3. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Upland Cimpl?** Cimpl has helped streamline and improve our corporate cell phone experience. They take the time to fully understand company requirements and assist to provide the best vaule possible. We meet with the Cimpl team monthly and appreciate the feedback and advice provided. **What do you dislike about Upland Cimpl?** Happy with our experieince. Can not comment on anything we are unhappy with. **What problems is Upland Cimpl solving and how is that benefiting you?** Cimpl is helping us streamline our services and assisting in optimizing our plan. Monthly, they identify any abnormalities and large expenditures so we can investigate internally. - [View Upland Cimpl pricing details and edition comparison](https://www.g2.com/products/upland-cimpl/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-09+17%3A04%3A56+-0500&secure%5Bsession_id%5D=b3729267-01a0-4baf-89be-d545d9f3e9a8&secure%5Btoken%5D=21d49cbd34435f65dc7790b00563667f6f5937e18988e3a35d18e89c4bbf83d5&format=llm_user) ## Upland Cimpl Integrations - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) ## Upland Cimpl Features **Spend Management** - Expense Management - TEM - IT Spend Audits - TEM - Procurement Management **Invoice Support and Management** - Invoice Collection - User Identification - Discrepancy Verification - Invoice Payment Authorization - Data Verification **Resource Management** - Contract Management - TEM - Mobile and Landline Management - TEM - Asset Management - TEM - Call List Management - Call Center Management - Performance Management - Contact Management - Unattended Call Management - User Management - Calendar Management - Discount Management - Inventory Management - Audit Management - Invoice Management - Workflow Management **Analytics** - Usage Monitoring - Cellular Usage Analytics - Notifications - Suggested Cost Savings - Alerts/Notifications - Emergency Notification - Call Monitoring **Operations** - Business Intelligence - TEM - SaaS or Licensure - TEM - Outsourced Deployment - TEM - Compliance - TEM - Third-Party Integrations **Agentic AI - Wireless Expense Management (WEM)** - Cross-system Integration - Third-Party Integrations **Additional Functionality** - Multi-Location - Auto-Dialer - Call Duration - Activity Tracking - Voice Mail - Inbound Reporting - Call Scripting - Real-Time Reporting - CRM - AI Copilot - API - Automatic Call Distribution - Call Volume - Call Routing - Call Tracking - Interaction Tracking - Customizable Reports - Call Reporting - Lead Capture - Cost Analysis - By-Extension Reporting - IVR - Activity Dashboard - Billing & Invoicing - Reporting & Statistics - Generative AI - Call Logging - Data Import/Export - Call Transfer - Fraud Detection - Outbound Reporting - Callback Scheduling - Caller ID - Who Answered Log - Call Recording - Customization - Order Management - Real-Time Data - Workflow Management - Supports WiFi Hotspots - Inventory Management - Accounts Payable - Asset Lifecycle Management - Compliance Management - Metered Billing - Split Billing - Multiple Payment Options - Budgeting/Forecasting - Discount Management - Data Storage Management - Contract/License Management - For Telecommunications Industry - Access Controls/Permissions - Move/Add/Change Options - Financial Management - Benchmarking - Help Desk Management - Historical Reporting - IRS Compliance - Procurement Management - Expense Tracking - Trouble Ticketing - Audit Management **Additional Functionality** - Multi-Location - Auto-Dialer - Call Duration - Activity Tracking - Voice Mail - Inbound Reporting - Call Scripting - Real-Time Reporting - CRM - AI Copilot - API - Automatic Call Distribution - Call Volume - Call Routing - Call Tracking - Interaction Tracking - Customizable Reports - Call Reporting - Lead Capture - Cost Analysis - By-Extension Reporting - IVR - Activity Dashboard - Billing & Invoicing - Reporting & Statistics - Generative AI - Call Logging - Data Import/Export - Call Transfer - Fraud Detection - Outbound Reporting - Callback Scheduling - Caller ID - Who Answered Log - Call Recording - Internal Cost Allocation - Fixed Line Compatibility - Contract Negotiation - Invoice Processing - Call Monitoring - Chargeback Tracking - Mobile Line Compatibility - Asset Tracking - Customer Database - Billing for Voice - Alerts/Notifications - Inventory Tracking - Billing for Data - Cost Tracking - Self Service Portal - Ad hoc Reporting - Usage Tracking/Analytics - Inventory Optimization - Scheduled/Automated Reports ## Top Upland Cimpl Alternatives - [Genuity](https://www.g2.com/products/genuity/reviews) - 4.7/5.0 (83 reviews) - [zLinq Communications Lifecycle Management](https://www.g2.com/products/zlinq-communications-lifecycle-management/reviews) - 4.8/5.0 (19 reviews) - [brightfin](https://www.g2.com/products/brightfin/reviews) - 4.4/5.0 (16 reviews)