# Lightyear Reviews **Vendor:** Lightyear **Category:** [Telecom Expense Management (TEM) Solutions](https://www.g2.com/categories/telecom-expense-management-tem-solutions) **Average Rating:** 5.0/5.0 **Total Reviews:** 15 ## About Lightyear Lightyear is the only digital workflow and system of record platform that unlocks efficiency across the full lifecycle for enterprise telecom services, revolutionizing the telecom experience. Lightyear’s Procurement platform automates RFP creation, quoting, install management, and more for internet, WAN, voice, and colocation services, reducing time spent on procurement materially while network intelligence and pricing data ensures enterprises select the optimal solution at the lowest cost. Lightyear’s Network Inventory Manager creates a digital system of record for enterprise networks, tracking 30+ data points per service (static IPs, contract details, account IDs) and automating lifecycle management workflows such as MACD ticketing and renewal re-shopping. Lightyear’s Expense Management platform provides AI-native automation for telecom billing and payments across all carriers and service types—providing enterprises with full visibility, control, and a single source of truth for telecom expenses within their closed lifecycle management platform. Enterprises that leverage Lightyear across the full telecom lifecycle spend exponentially less time on telecom management while reducing telecom costs significantly. ## Lightyear Pros & Cons **What users like:** - Users value the **efficiency** of Lightyear, streamlining billing and management of ISP services for optimal performance. (3 reviews) - Users value the **centralized management** of Lightyear that simplifies billing and streamlines ISP circuit management. (2 reviews) - Users find Lightyear to be incredibly **easy to use** , simplifying billing and circuit management significantly. (2 reviews) - Users appreciate the **billing consolidation** of Lightyear, simplifying payments and managing ISP services efficiently. (2 reviews) - Users value the **procurement efficiency** of Lightyear, experiencing streamlined sourcing and significant cost savings across global services. (2 reviews) - Time-saving (2 reviews) - Access Ease (1 reviews) - Centralization (1 reviews) - Easy Payments (1 reviews) - Users value the **comprehensive integrations** for seamless project management and competitive pricing in telecom procurement. (1 reviews) ## Lightyear Reviews ### 1. Highly Effective One-Stop Solution for ISP Circuits and Billing **Rating:** 5.0/5.0 stars **Reviewed by:** Petros A. | Senior Network Engineer **Reviewed Date:** December 05, 2025 **What do you like best about Lightyear?** I really like Lightyear for its billing consolidation, allowing me to make just one payment and forget about tons of bills from different ISPs. It's incredibly useful for quoting new ISP circuits and managing our inventory. There's much less overhead and time spent on paying ISP bills. It also makes quoting for circuits and picking from different quotes much easier. I appreciate having a one-stop shop for all our circuits, and it's great that I can disconnect unused circuits easily. Overall, it makes our life 10 times easier with features like ordering/disconnecting circuits and having all circuits in one table, which is easy to search by location to find the circuits associated with it. No other company does all the things Lightyear does. **What do you dislike about Lightyear?** so far so good **What problems is Lightyear solving and how is that benefiting you?** I use Lightyear to consolidate billing, saving time on ISP payments and making it easier to get and compare quotes for new circuits. It reduces overhead, simplifies circuit management, and offers a one-stop-shop for all our circuit needs. ### 2. Revolutionized Our Global ISP Management with Streamlined Procurement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Lightyear?** Lightyear has been instrumental in helping us streamline and optimize our global ISP services. By leveraging their procurement platform, we’ve significantly reduced the complexity of managing multiple providers across regions worldwide. This has resulted in faster sourcing, improved visibility into contracts and performance, and substantial cost savings. Their solution has enabled us to consolidate processes, negotiate better rates, and ensure consistent service quality worldwide. The account team is an extension of my organization. **What do you dislike about Lightyear?** From my perspective, there is nothing to dislike. I never have to follow up or ask for an update. In addition, the portal provides all the necessary information and is very intuitive. **What problems is Lightyear solving and how is that benefiting you?** We previously relied on local resources to negotiate ISP contracts, resulting in inconsistent terms and providers that often failed to meet required service levels. This decentralized approach created inefficiencies, higher costs, and performance gaps. With standardized contracting and visibility globally, these problems were virtually eliminated. ### 3. What a change of pace! **Rating:** 5.0/5.0 stars **Reviewed by:** Luis G. | Connectivity, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Lightyear?** Their web portal, inventory management, makes it easy for my team and me to get several quotes simultaneously and centralize them instead of dealing with emails and several different vendor meetings. **What do you dislike about Lightyear?** I believe there is room for the 1:1 chat feature. **What problems is Lightyear solving and how is that benefiting you?** Streamline procurement of the ISP services for OOBM and primary/secondary connections. ### 4. The perfect resource for sourcing anything in the telecom ecosystem **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2023 **What do you like best about Lightyear?** - Access to the entire ecosystem for all procurement for any telecom project - Competitive pricing through actual competition - Project life-cycle management **What do you dislike about Lightyear?** Not a single downside -- they do exactly what they say. **What problems is Lightyear solving and how is that benefiting you?** Procurement for data-centers, fiber circuits, and more. ### 5. A Rare Gem in the ISP Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Eric L. | Infrastructure Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2021 **What do you like best about Lightyear?** Lightyear is fantastic at getting us competitive, reasonable quotes on time every time we use them. Lightyear gives us the confidence that we are getting the best deals with a white glove experience. It's so lovely to have a whole team on our side dealing with the ISPs. No matter where we need a circuit, Lightyear is there for us! **What do you dislike about Lightyear?** Sometimes I get through the quote process, and the address for our unit isn't an option, so I have to email Lightyear to get a quote for that site. It would be nice to have this step at the beginning before we get through the process and have to start over. Usually, this only happens for circuits in Asia, so the address we're typing in could be mistranslated on my end. **What problems is Lightyear solving and how is that benefiting you?** We're getting a much broader set of quotes very quickly from multiple unique providers that we usually would struggle to obtain from one or two. Lightyear also makes sure all our circuits meet our needs in diversity and speed before presenting them to us, which would not be possible without a service like Lightyear. ### 6. No more Internet sourcing headaches! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy H. | Director of IT, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Lightyear?** I stumbled across Lightyear while painfully sourcing Internet for a new site. Now any locations that we startup, we simply submit the address on their website and receive many quotes back within a few days. Alerts are provided throughout the process to know exactly where they're at on finding you that perfect service. We have used them nationally and they appear to know all of the US markets. It seems too good to be true and still looking for the catch! **What do you dislike about Lightyear?** There is nothing to dislike from Lightyear. I just wish I would have found them many years ago! **What problems is Lightyear solving and how is that benefiting you?** Sourcing multiple Internet providers to allow for failover service in markets that we didn't think we had another option. Now we are confidentally at 99.99999% uptime at all sites which has been a dramatic improvement for our operational success. ### 7. Perfect Partner for Your Upstream Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Lou E. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2022 **What do you like best about Lightyear?** Ease of use: the self-service portal is incredibly fast and easy to use, it allows you to request quotes without needing to do more than drop an address or pair of coordinates along with the type of services you require. Small Business Feel, Corporate Capabilities: lightyear assigns a team to your account to make the process as smooth as possible because carriers are never easy to deal with. Further, after I complained to them over an incompetent PM from the carrier side, they decided to change their model. Now lightyear has a dedicated PM from the carriers who they know and work with. I can speak from the difference of getting a circuit 7 months apart and it is night and day. The first PM I got from the carrier didn't know any of the steps and caused a 30-day delay on the install. My second circuit with the dedicated PM has gone much more smoothly, I'm certain had we not tried spinning it up during the holidays that they could've gotten me lit at an off-net location in 60 days. Competitive Pricing: my first circuit lightyear was able to undercut the carrier by 33%, my second circuit we didn't have a need to get a second bid when lightyear came back with a very reasonable rate **What do you dislike about Lightyear?** Not much that I can think of, I would like to pay for my circuits through lightyear's portal, but the carriers are blocking that because their portals are how I submit my tickets and monitor the connection from their perspective **Recommendations to others considering Lightyear:** Save time, money & headaches with Lightyear its that simple. **What problems is Lightyear solving and how is that benefiting you?** I no longer need to 'shop around' for quotes, they handle it all for me. I am using lightyear as an outsourced procurement center and it's awesome! Not having to deal with any of the hassles of getting quotes, contracts or dealing with the carrier has saved me hours at this point. ### 8. Lightyear is incredible! **Rating:** 5.0/5.0 stars **Reviewed by:** Joe N. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Lightyear?** We attempted working with several telecom agents and learned that the process is painful. Then we found out about Lightyear and gave them a try. It was almost unbelievable, their online quote tool was perfect and the quote prices were all less than the other agents had presented us. After we picked out favorite quote, they helped to negotiate an even lower price with the carrier! Throughout the install, Lightyear was constantly in the loop and basically handled all communications with the carrier for us. Their team is clearly highly experienced. The carrier made a mistake when installing the circuit. Lightyear immediately worked with the carrier to get everything resolved, which would have been a major waste of time for us to handle ourselves. We are so impressed with the people at Lightyear and would never dream of ordering a circuit with them. **What do you dislike about Lightyear?** Nothing at all. We are beyond satisfied with all aspects of working with Lightyear. **What problems is Lightyear solving and how is that benefiting you?** We used Lightyear for ordering dedicated circuits. ### 9. My go-to telecom provider! **Rating:** 5.0/5.0 stars **Reviewed by:** Greg K. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Lightyear?** I've worked with many internet resellers/master agents in the past, and every time I've been let down. When somebody suggested Lightyear, I first thought, "great, another one..." but my opinion quickly changed after talking to the team. The Lightyear team has a stellar vision for what ISP procurement should look like and is executing on that very well. Additionally, the team is comprised of veterans in the telecom industry, which is extremely valuable when trying to find the right person who knows the right person at a behemoth like AT&T. Having procured at least ten services through Lightyear, every experience has been better than the last. **What do you dislike about Lightyear?** Nothing at all - the development team building their platform is very receptive to our feedback. I'm excited for what they have in store and only wish it could come faster. **What problems is Lightyear solving and how is that benefiting you?** We are procuring internet services through Lightyear. Our experience has been much smoother and more streamlined than I've ever experienced. ### 10. Lightyear is a lifesaver **Rating:** 5.0/5.0 stars **Reviewed by:** Skye V. | G, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2021 **What do you like best about Lightyear?** We run a fast-paced, rapidly expanding business. Lightyear has been able to meet all the deadlines we need, even on short notice. The personal attention you receive from who you work with really helps to make your business feel supported. I know that LightYear is invested in my companies success which is why I will continue to use them and recommend them to anyone in need of their services. **What do you dislike about Lightyear?** Nothing! Truly a breeze to work with, I only wish they could manage more of my business's essential services! **What problems is Lightyear solving and how is that benefiting you?** We need network buildouts across several commercial retail storefronts at a rapid pace. My time is free to focus on what needs my attention most while I rest confidently knowing that the rockstars are handling the multi-step process of internet integration at LightYear. ### 11. Lightyear is a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Henry C. | Procurement, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2021 **What do you like best about Lightyear?** Lightyear is a game changer for sourcing circuits. Here is what I love about the platform. 1. Self-service – no longer the need to follow up and track down a broker to get a competitive price. 2. Workflow visibility – Lightyear provides complete visibility every step of the way (from quote to install). 3. Quote - Side-by-side comparison/transparency of the carriers all in one dashboard. 4. Inventory – complete visibility into all your inventory purchased through Lightyear along with expiration dates. **What do you dislike about Lightyear?** Not a downside, but for new locations (under construction). You'll have to message the team through the platform to obtain quotes. **What problems is Lightyear solving and how is that benefiting you?** There are several things Lightyear is solving 1. The fragmented circuit broker market 2. Workflow visibility 3. Inventory / contract visibility ### 12. Fast, easy, highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2021 **What do you like best about Lightyear?** I was impressed with the user interface and the speed at which I was able to get responses from vendors to set up internet in several new offices in a building I am leasing with several other companies in NYC. **What do you dislike about Lightyear?** They do not have control over the underlying service provider, which can cause issues, but our experience has been mostly good. **What problems is Lightyear solving and how is that benefiting you?** We used them to set up internet in a new office building. It was fast, easy, and price competitive. The benefit is managing all of our ongoing internet vendors on one easy to use platform. ### 13. The easiest telecom procurement experience ever **Rating:** 5.0/5.0 stars **Reviewed by:** Abhinav K. | CEO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Lightyear?** The mere fact that I didn't have to call the telco company once to set up access for 4 separate offices was pretty game-changing **What do you dislike about Lightyear?** Nothing - the experience was seamless, end-to-end **What problems is Lightyear solving and how is that benefiting you?** Lightyear completely streamlines the process to set up and install our internet coverage at our new office. ### 14. Best Telecom Procurement Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy T. | Chief of Staff **Reviewed Date:** September 30, 2021 **What do you like best about Lightyear?** Lightyear is very easy to use and saves valuable time and energy. **What do you dislike about Lightyear?** I did not find any downside to using Lightyear. **What problems is Lightyear solving and how is that benefiting you?** The ability to evaluate multiple ISPs through one platform, without having to reach out to each carrier was an incredible time-saver. Lightyear manages the schedules and keeps you informed of every step. ### 15. Lightyear has simlified our ISP management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2021 **What do you like best about Lightyear?** Dealing with ISPs can be painful. It is advantageous to have an organization like Lightyear taking all of the work relating to managing circuits and gathering quotes/options for new internet circuits. Lightyear simplifies everything about this work and saves us a ton of time! **What do you dislike about Lightyear?** Nothing we dislike; our experience has been great! **What problems is Lightyear solving and how is that benefiting you?** We are using Lightyear to help us obtain new circuits as we open offices & work locations. - [View Lightyear pricing details and edition comparison](https://www.g2.com/products/lightyear/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+08%3A10%3A35+-0500&secure%5Bsession_id%5D=419e4701-ea41-46af-9302-474ef59e3a58&secure%5Btoken%5D=506badf3e21edcabf0ac9cca9339887790f63cfbc975a7bb5c9648c05ff4f96d&format=llm_user) ## Lightyear Features **Spend Management** - Expense Management - TEM - IT Spend Audits - TEM **Invoice Management** - Capture - Supplier Portal - Repository **Management** - Approval - Communication - Documents - Receipt of Goods **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Resource Management** - Contract Management - TEM - Mobile and Landline Management - TEM - Asset Management - TEM **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Planning** - Processses - Contracts - Content - Requisition **Operations** - Business Intelligence - TEM - SaaS or Licensure - TEM - Outsourced Deployment - TEM - Compliance - TEM **Analytics** - Due Dates - Benchmarking - KPIs **Invoice Management** - Capture - Supplier Portal - Repository **Integration** - Accounting - Payment Integration - ERP **Supplier Management** - Evaluation - Selection - Risk Management **Execution** - Sourcing - Purchasing - Invoicing **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Submittal **Supplier Information** - Profiles - Qualifications - History **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Purchasing** - Proactive Assistance - Decision Making **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Lightyear Alternatives - [Tipalti](https://www.g2.com/products/tipalti/reviews) - 4.5/5.0 (399 reviews) - [Procurify](https://www.g2.com/products/procurify/reviews) - 4.6/5.0 (365 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,913 reviews)