# Motus MMS Reviews **Vendor:** Motus, LLC **Category:** [Wireless Expense Management (WEM) Software](https://www.g2.com/categories/wireless-expense-management-wem) **Average Rating:** 4.4/5.0 **Total Reviews:** 15 ## About Motus MMS Beyond delivering Managed Mobility Services (MMS) at competitive rates and driving mobility cost savings, we unite the technology, capabilities and expertise to manage all enterprise mobility needs. Our total solution simplifies the full life-cycle management of all mobile devices while driving end-user productivity and satisfaction. Find greater visibility to all of your carrier data, mobile assets, focus areas for employee support, and administration and IT needs. The Motus difference: - Source provider that manages all core functions in-house - Expert help desk with both standard and advanced support - MDM Services that include enrollment, console management and end-user support - Forward and Reverse logistics as well as sustainable recovery solutions - Unique cost control (reduction) solutions ## Motus MMS Pros & Cons **What users like:** - Users find Motus MMS to be **very easy to use** , appreciating its quick and accurate reimbursement process. (5 reviews) - Users appreciate the **streamlined communication** of Motus MMS, enjoying minimal contact except for reimbursements. (1 reviews) - Users value the **cost-saving efficiency** of Motus MMS, appreciating timely reimbursements without any hassle. (1 reviews) - Users appreciate the **timeliness and professionalism** of Motus MMS in meeting their requests effectively. (1 reviews) - Users appreciate the **implementation ease** of Motus MMS, noting its user-friendly setup and accuracy over the years. (1 reviews) - Navigation Ease (1 reviews) - Time Management (1 reviews) **What users dislike:** - Users find the **wireless tracker lacking** and report it can be challenging to operate effectively. (1 reviews) - Users find **navigation difficult** , facing ongoing challenges that hinder their ability to enter necessary information. (1 reviews) - Users consistently find **poor documentation** for the Zen Ticketing Tool, leading to confusion and inefficiencies. (1 reviews) - Users experienced **timeliness issues with reimbursements** early on, affecting their overall satisfaction with Motus MMS. (1 reviews) ## Motus MMS Reviews ### 1. Motus MMS: A One-Stop Shop for Mobile Asset Management **Rating:** 4.0/5.0 stars **Reviewed by:** M W. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Motus MMS?** I like how it handles everything from start to end relating to mobile assets. Many other programs fill just a piece, where Motus MMS is the one stop shop to asset management. It saves us time and creates efficiencies. **What do you dislike about Motus MMS?** The biggest complaint we have with Motus MMS is the fact that it uses a ton of battery life which makes it challenging when you're in the field. We consistently hear that it drains employees batteries. **What problems is Motus MMS solving and how is that benefiting you?** MMS is helping us manage our team that is across the country as it relates to our expenses, tracking and reporting. Instead of manually having to compute reports, Motus MMS has it right at our fingertips and is easy for our employees to use ### 2. Fast and Sufficient **Rating:** 5.0/5.0 stars **Reviewed by:** LaVell J. | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Motus MMS?** They always complete my requests in a timely manner and are very professional and sufficient to my needs. **What do you dislike about Motus MMS?** There is nothing i don't like about Motus. **What problems is Motus MMS solving and how is that benefiting you?** They solve my need to have additional securities with my internet. They keep my account secure. ### 3. Quick, easy with no hassle. **Rating:** 5.0/5.0 stars **Reviewed by:** Glenda T. | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Motus MMS?** Its quick, easy and painless for work related reimbursements. No extra hassle, it shows up in my email on time every month. **What do you dislike about Motus MMS?** I haven't found anything that I dislike. **What problems is Motus MMS solving and how is that benefiting you?** Motus makes expense reimbursement hassle free. ### 4. Reimbursement for Internet **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley F. | Plan Sponsor Service Support, Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Motus MMS?** They always submit the reimbursement promptly and on time. **What do you dislike about Motus MMS?** There is nothing I dislike about Motus MMS **What problems is Motus MMS solving and how is that benefiting you?** I didn't notice any problems with Motus MMS ### 5. Very Efficient Program **Rating:** 5.0/5.0 stars **Reviewed by:** LEAH M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Motus MMS?** It it really streamlined in the fact that the only time I hear from them is when I get my reimbursement. It is really a great way in regards to communications! **What do you dislike about Motus MMS?** I can't really say anything bad about Motus. **What problems is Motus MMS solving and how is that benefiting you?** They make sure I get my reimbursements on time every month. ### 6. Very difficult to navigate. Constant update monthly challenges to input required information. **Rating:** 0.0/5.0 stars **Reviewed by:** DON O. | Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Motus MMS?** They pay me money - when reimbursed. When the software works. **What do you dislike about Motus MMS?** Very difficult to navigate. Many new challenges monthly to get to a point to enter required info. **What problems is Motus MMS solving and how is that benefiting you?** Reimbursement for driving a personal vehicle for company use. ### 7. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Michael B. | Product Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Motus MMS?** Easy to use, tracks my mileage. Quick and easy payments **What do you dislike about Motus MMS?** Wish it was a little bit smarter with knowing when you are driving **What problems is Motus MMS solving and how is that benefiting you?** made it easier to submit mileage ### 8. I love Motus, Its rewarding to get money back for internet usage. **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah I. | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Motus MMS?** I was able to navigate the website very easily **What do you dislike about Motus MMS?** I have not found anything that I dislike about MOTUS **What problems is Motus MMS solving and how is that benefiting you?** Being able to coordinate refunds for internet usage. ### 9. Easy transactions with no issues **Rating:** 4.5/5.0 stars **Reviewed by:** Tracy M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Motus MMS?** The Payments are prompt and accurate and I never have an issue receiving them **What do you dislike about Motus MMS?** The payments are not enough for reimbursement. **What problems is Motus MMS solving and how is that benefiting you?** Reimbursements for internet usage ### 10. Motus - simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie Z. | Manager, Business Analysis, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Motus MMS?** It's user friendly, easy to use. Everything works smoothly to receive reimbursement. **What do you dislike about Motus MMS?** Nothing to enter in this section. Everything works smoothly. **What problems is Motus MMS solving and how is that benefiting you?** Reimbursement of internet ### 11. Motus on-time **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly R. | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Motus MMS?** Motus is very easy to use, on-time & accurate. I have been using it for about 4 yrs and from what I remember the immplementation was very easy. **What do you dislike about Motus MMS?** I have not found a downside for awhile now, but early on Motus was not timely with my reimbursement. **What problems is Motus MMS solving and how is that benefiting you?** Reimbursement ### 12. Mobile and Mobility Manager **Rating:** 3.5/5.0 stars **Reviewed by:** Tyler H. | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Motus MMS?** Motus is really helpful with cost savings, they have great commuication. **What do you dislike about Motus MMS?** The current wireless tracker is not the best and can be hard to use. **What problems is Motus MMS solving and how is that benefiting you?** Keeping our devices managed and assigned correctly. To allow us to get cost savings. ### 13. inventory management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Motus MMS?** Motus MMS is convenient and creates a "one stop shop" at Motus for business needs. **What do you dislike about Motus MMS?** Motus MMS is new and could have future issues with the unknown. **What problems is Motus MMS solving and how is that benefiting you?** Companies need MMS for their employee device and by using Motus as that provider, gives our department a room for growth into the MMS area. ### 14. Zen Ticketing System **Rating:** 4.0/5.0 stars **Reviewed by:** Gwendolyn G. | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Motus MMS?** Customer Representatives Stephanie Herring & Tia Rhodes **What do you dislike about Motus MMS?** The Zen Ticketing Tool - Does not provide reasonable documentation. **What problems is Motus MMS solving and how is that benefiting you?** Telecommunication Expense Management ### 15. Motus is extremely user friendly, easy to use, greatly assists me in tracking my miles **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Motus MMS?** Motus makes it easy for me to track my miles via the app. I am able to see the trips I take and calculate the business miles accurately. **What do you dislike about Motus MMS?** There is nothing that I dislike about Motus. **What problems is Motus MMS solving and how is that benefiting you?** Motus allows me to easily track the miles I drive for work for business purposes. - [View Motus MMS pricing details and edition comparison](https://www.g2.com/products/motus-mms/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-28+20%3A13%3A00+-0500&secure%5Bsession_id%5D=0c06bf08-19c0-4097-8a89-22c6f7f4e741&secure%5Btoken%5D=08e3cf1b0b9f0c8f1de958b568aaaa9dff50cef0cb6399cf2b2e45d00ee2c485&format=llm_user) ## Motus MMS Features **Spend Management** - Expense Management - TEM - IT Spend Audits - TEM **Invoice Support and Management** - Invoice Collection - User Identification - Discrepancy Verification - Invoice Payment Authorization **Resource Management** - Contract Management - TEM - Mobile and Landline Management - TEM - Asset Management - TEM **Analytics** - Usage Monitoring - Cellular Usage Analytics - Notifications - Suggested Cost Savings **Operations** - Business Intelligence - TEM - SaaS or Licensure - TEM - Outsourced Deployment - TEM - Compliance - TEM **Agentic AI - Wireless Expense Management (WEM)** - Cross-system Integration ## Top Motus MMS Alternatives - [Genuity](https://www.g2.com/products/genuity/reviews) - 4.7/5.0 (83 reviews) - [zLinq Communications Lifecycle Management](https://www.g2.com/products/zlinq-communications-lifecycle-management/reviews) - 4.8/5.0 (19 reviews) - [brightfin](https://www.g2.com/products/brightfin/reviews) - 4.4/5.0 (16 reviews)