# TruScore Reviews
**Vendor:** TruScore  
**Category:** [360 Feedback Software](https://www.g2.com/categories/360-feedback-software)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 10
## About TruScore
Elevate your leadership development with TruScore, where innovation meets legacy. Our 360 feedback assessments are designed to unveil the true potential of your leaders, providing them with actionable insights and empowering them with goal-oriented growth strategies. Join the ranks of leading organizations that trust Truscore to cultivate a culture of continuous development and insightful leadership. About Our Platform Some platforms excel at performance management, while others are tailored to market research or customer satisfaction. Our software was built for the talent development arena, leveraging 50+ years of 360 feedback experience. Whether it&#39;s a multi-rater, 180 or Self only, our platform serves up the flexibility and robust features that companies need to effectively manage all of their talent development assessment needs.




## TruScore Reviews
  ### 1. Remarkable platform offering tailored 360-degree feedback assessments and hosting services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about TruScore?**

They offer a combination of high-touch service and customization that allows organizations to tailor the feedback process to their specific needs, ensuring meaningful and actionable insights for leadership development. Their commitment to confidentiality and user-friendly platform enhances the overall experience, making it easier for companies to implement and manage their leadership development initiatives.

**What do you dislike about TruScore?**

The balance between customization and ease of use. Highly customizable platforms can sometimes be complex to navigate or require more time to set up effectively, which might be challenging for organizations without dedicated support staff. Additionally, while TruScore's approach is comprehensive, some users might seek simpler or more cost-effective solutions for their feedback needs, depending on the size and scope of their organization.

**What problems is TruScore solving and how is that benefiting you?**

It helps my organizations by enhancing leadership skills, identifying areas for improvement, and facilitating personalized development plans. This approach can lead to improved team dynamics, higher employee satisfaction, and better overall performance within the firm.

  ### 2. Most efficient and user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about TruScore?**

It's user friendly interface makes it so easy to use and allows to personalise the surveys and assessments. It actually improves the feedback process and it has become an irreplaceable tool for our organisation.

**What do you dislike about TruScore?**

There is nothing to dislike about this software.

**What problems is TruScore solving and how is that benefiting you?**

It actually do improves the feedback process and gives a real true 360 feedback.

  ### 3. Experts in what they do!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Damon A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2023

**What do you like best about TruScore?**

Above all else, they are amazing to partner with.  They made a statement once that has always stuck with me, "if you lose a sales opportunity, it won't be because TruScore can't do it".  Their service is second to none.

Beyond that, they know their stuff with it comes to technology and findings to accomplish all of the one-off requests that we send to them.

**What do you dislike about TruScore?**

There are no dislikes that come to mind.

**What problems is TruScore solving and how is that benefiting you?**

We utilize TruScore to host all of our many program assessments.  Their agile ability helps us tremendously as we work to fulfill the needs of our customers, both custom and standard.  Using TruScore allows us to focus on what we do well, leadership development, while knowing they will handle the technical needs.

  ### 4. Seamless 360s

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2023

**What do you like best about TruScore?**

TruScore has been a great partner in our org dev capability, specifically around 360s. The assessments they offer check all the boxes: validated, reliable, easy to use but most of all, they offer the tools that enable me support my clients in the most effective way. I can select a 360 assessment that is specific to my client's leadership role in the org, from IC all the way up to the C-Suite, that gives us a fact base with which to develop the most specific and useful development plan for the individual leader. The platform is very user-friendly both from a participant and administrative perspective, and their assessment advisors are fantastic in supporting our use of their tools. I have been so satisfied with the results my clients are able to achieve based on the specific feedback they receive from their stakeholders via TruScore assessments.

**What do you dislike about TruScore?**

After almost a decade of success using their tools, there's no downside.

**What problems is TruScore solving and how is that benefiting you?**

TruScore's 360s enable me to zero in on specific leadership behaviors on which to focus in order to support my clients in being the most effective leaders they can be.

  ### 5. Highly recommend TruScore for 360 hosting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about TruScore?**

TruScore is a flexible platform that has met and exceeded our needs. Our main points of contact are always responsive and a pleasure to work with.  TruScore's platform is intuitive and easy to use for survey participants and their raters. TruScore is always looking for ways to innovate and improve.

**What do you dislike about TruScore?**

I cannot think of anything that I dislike.

**What problems is TruScore solving and how is that benefiting you?**

When we need a new feature or need a feature adjusted, TruScore helps us to problem solve and determine the best course of action based on their expertise and experience.

  ### 6. Fast and Friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2023

**What do you like best about TruScore?**

I like how accessible their team is. We built great relationships with them right away. I also appreciate how open they are to new ideas. It is a safe place to brainstorm.

**What do you dislike about TruScore?**

This is tough. On the human side of things, there is not anything I would dislike about TruScore. The platform itself is great, especially for 360-like assessments. I think an "add rater" button right at the top next to "add participants" might help for those projects but not for our self-assessments.  I also wish there was more flexibility in some of the changes to the system, like status emails. And saving the text if a client wants to add that optional text for invitations.

**What problems is TruScore solving and how is that benefiting you?**

We allow our participants to retest, currently TruScore is building a button for the users to help with all the support requests we receive. They are also building a new report for a new product that will be live end of Summer 2023. We have been with them since 2021 and every year we have changed the products and reports.

  ### 7. Better Than Expected !

**Rating:** 5.0/5.0 stars

**Reviewed by:** CA Abhishek J. | Chartered Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2023

**What do you like best about TruScore?**

It allows customers to obtain accurate, confidential feedback surveys related to customers, colleagues and others. TruScore represents these evaluations in more easier to understand version.

**What do you dislike about TruScore?**

It requires some experience or training to work on this.

**What problems is TruScore solving and how is that benefiting you?**

When there is large surveys, there is a problem in analyzing the results of surveys. With the help of TruScore.. it becomes quite easy to understand and analyze those large data as well.

  ### 8. I feel comfortable and enjoy using TruScore

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about TruScore?**

the range of simplicity to customizable features; efficient and minimal to no inconvenience

**What do you dislike about TruScore?**

not very intuitive - the + to add raters is not intuitive, sometimes says schedule invites even if it sending immediately

**What problems is TruScore solving and how is that benefiting you?**

administering assessments for clients, we can customize client and participants experiences

  ### 9. All in one place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jo C. | Teacher, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2019

**What do you like best about TruScore?**

I love how this is so easy to use and that everything is all in place!  No need to go from one program to another because everything you need is all right there!  So good!

**What do you dislike about TruScore?**

We haven't used this program for too long in my company so right now I have to say I dont have anything I dislike from it.

**Recommendations to others considering TruScore:**

If you want something that is seamless and easy to use, TruScore is that.  Our company has used other programs similar in past years but this one is great because everything is all in one place.  Same website for everything and you can see it in real time vs an hour or even a day later.  There is so much support that comes with this product that if we ever get stuck, even at 10 at night we can always reach out and get a live support person.

**What problems is TruScore solving and how is that benefiting you?**

We can do evaluations through this program so easily and smoothly and have the other person see it and connect with it in real time vs an hour or even a day later.  It connects everybody together and is so seamless.  Other than evaluations, projects and surveys, all in one place, this product is customizable.  It's been a great learning process.

  ### 10. TruScore

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 11, 2019

**What do you like best about TruScore?**

Its 360 feedback assessment and also permitted customization as per project goals includes reminders, deadlines. 

**What do you dislike about TruScore?**

Initial cost and also more comprehensive security features required

**What problems is TruScore solving and how is that benefiting you?**

Much organized  , one platform for any training, surveys , assessment etc 



- [View TruScore pricing details and edition comparison](https://www.g2.com/products/truscore/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+11%3A24%3A20+-0500&secure%5Bsession_id%5D=81251631-564a-4a28-8c54-b00ba1c33ab8&secure%5Btoken%5D=5545806a22f9fd37e2f9d926b0ba022766a15bc3c4f6c8183e268fdc3a6b5d19&format=llm_user)

## TruScore Features
**Performance reviews**
- customizable forms
- 360 reviews

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Feedback**
- requesting feedback
- continuous feedback

**Data**
- Dashboard and Reporting
- Historical Analysis

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