# TriNet Reviews **Vendor:** TriNet **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.2/5.0 **Total Reviews:** 1,651 ## About TriNet TriNet has been a trusted leader in the Professional Employer Organization (PEO) industry for over 30 years, providing comprehensive HR solutions tailored specifically for small and midsize businesses. This longevity in the market reflects deep expertise and a proven track record of helping companies streamline their human resources functions, mitigate risks, and enhance employee satisfaction. TriNet helps simplify complex HR challenges by offering a unified platform that integrates payroll processing, benefits administration, risk mitigation, and compliance support. This consolidates the need for multiple vendors, reducing administrative burden and allows business leaders to focus on growth and strategic priorities. Key areas of service include industry-specific HR expertise, access to premium employee benefits through national and regional carriers or ability to sponsor your own benefits, and advanced proprietary technology. The TriNet platform delivers an intuitive user experience with capabilities spanning payroll, benefits administration, time tracking, performance management, learning and development, and workforce analytics. This comprehensive platform empowers clients with real-time insights and streamlined processes. TriNet’s dedicated service model combines personalized support from assigned HR professionals and relationship managers with access to specialized HR experts via multiple communication channels. This helps deliver timely, expert best practices guidance tailored to each client’s unique needs. TriNet also provides instructor-led trainings and expert consultations to help clients build HR processes in key areas, like performance management, hiring/onboarding, and compensation. ## TriNet Pros & Cons **What users like:** - Users admire the **exceptional customer support** from TriNet, consistently resolving issues efficiently and enhancing their experience. (118 reviews) - Users value the **responsive and helpful support** from TriNet, ensuring timely assistance and efficient problem resolution. (117 reviews) - Users find TriNet to be **extremely user-friendly** , appreciating its smooth implementation and excellent customer support. (104 reviews) - Users highlight the **reliable support** from TriNet, making payroll processing convenient and efficient. (66 reviews) - Users highlight the **superb response time** of TriNet's support, often receiving replies within hours of inquiries. (40 reviews) - Comprehensive Features (37 reviews) - User Interface (36 reviews) - Users value TriNet for its **efficient payroll management** , simplifying processes and ensuring compliance across multiple states. (35 reviews) - Navigation Ease (30 reviews) - Payroll Ease (30 reviews) **What users dislike:** - Users find **poor customer support** frustrating, as quick issues often require excessive time and dependence on the support team. (61 reviews) - Users find TriNet's **high fees** challenging, despite recognizing the value of its comprehensive services. (31 reviews) - Users find TriNet's interface to be **not intuitive** , citing issues with navigation and clunky features throughout the app. (28 reviews) - Users find **navigation difficult** with TriNet, citing clunky design and excessive redirects that hinder usability. (22 reviews) - Users find TriNet's **limited features** frustrating, lacking essential functionalities for salary history and PTO projections. (21 reviews) - Users find TriNet to be **quite expensive** , making it costlier than previous providers and some competitors. (20 reviews) - Integration Issues (19 reviews) - Users highlight **high service fees** with TriNet, noting it can be more expensive than competitors, affecting overall value. (18 reviews) - Users find the **learning curve steep** , struggling with navigation and reporting features in TriNet's interface. (17 reviews) - Limited Customization (17 reviews) ## TriNet Reviews ### 1. Effortless Time Management with TriNet **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about TriNet?** I like that TriNet is always available and very easy to read. The time off request feature is great as it lets me visualize my vacation hours and sick hours that are available. Also, the initial setup was very easy. **What do you dislike about TriNet?** Nothing I dislike at this time. **What problems is TriNet solving and how is that benefiting you?** TriNet keeps me updated on my vacation and sick time, upcoming holidays, and pay schedule, helping my employer provide us information about our timesheets. ### 2. Centralized Ease with TriNet, Needs Mobile Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** TyShawn F. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about TriNet?** I like how TriNet combines everything in one centralized space, making it easy to access different functions. It's easy to use, and checking on my health insurance and seeing my plan details within the app is super helpful. The initial setup was very easy. **What do you dislike about TriNet?** Punching in and clocking in/out using the TriNet app isn't great. I have to use the web browser for it, so it would be much better to have this feature easily accessible on the app. **What problems is TriNet solving and how is that benefiting you?** I find TriNet combines everything in one centralized space. It's easy to use and helpful for checking my paystubs, W-2s, and health insurance details. **Official Response from kenyatta maxwell:** > Hi TyShawn, thank you for this incredible review of TriNet. We appreciate your insights and look forward to continuing to serve you. ### 3. Streamlines Tasks but Needs Better Support **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about TriNet?** I like how TriNet streamlines administrative tasks for my business. I appreciate the efficient payroll management that helps free up more time for me to focus on other tasks in my company by making payroll management simpler. **What do you dislike about TriNet?** I find TriNet's customer support lacking. It often takes days, sometimes weeks, to get resolutions on certain issues. I also get passed from person to person without knowing who is handling my case. They promise to be an effective PEO but sometimes drop the ball on those duties. The setup process felt rushed by the TriNet admin. **What problems is TriNet solving and how is that benefiting you?** TriNet streamlines administrative tasks and simplifies payroll management, freeing up more time for other company tasks. ### 4. Convenient Mobile Access, Needs Desktop Enhancements **Rating:** 5.0/5.0 stars **Reviewed by:** Azra C. | Director of IT, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about TriNet?** I like that TriNet is great and convenient. I appreciate that it's available on mobile, which makes it handy anytime, anywhere. The initial setup of TriNet was very easy, which I found to be beneficial. **What do you dislike about TriNet?** Accrued time doesn't show in the desktop version. It shows in the mobile app, but doesn't appear when I log in on the desktop. **What problems is TriNet solving and how is that benefiting you?** TriNet is great and convenient, available on mobile so I can use it anytime, anywhere. **Official Response from Ashley Dyslin:** > Thanks for sharing how accessible and convenient your experience with TriNet is, Azra. We're happy to be able to help you when and where you need us. We appreciate your feedback. ### 5. Effortless HR Management with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline B. | Senior Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about TriNet?** I find TriNet extremely easy to use. I also appreciate their customer success team and live chat for being very helpful. The initial setup was very easy; I just logged in with my work email. I love TriNet and have no issues with it. **What do you dislike about TriNet?** NA **What problems is TriNet solving and how is that benefiting you?** TriNet handles enrollment for health care, FMLA, PFL, paychecks, and time-off requests, and it's extremely easy to use. Their customer success team and live chat are very helpful. ### 6. Easy for Employees **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about TriNet?** Our employees find the platform easy to use, and we’ve had limited need to reach out for troubleshooting when issues come up. **What do you dislike about TriNet?** Our account manager isn’t always responsive. **What problems is TriNet solving and how is that benefiting you?** TriNet is currently acting as our PEO in the US. This helps us meet our compliance requirements and enables us to employ people across 13 different US states. ### 7. Easy-to-Use Dashboards with Clear, Concise Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Sequoah T. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about TriNet?** The ease of the dashboards and information displaying concisely **What do you dislike about TriNet?** Not a lot of offerings in the training platform that are applicable to software or AI **What problems is TriNet solving and how is that benefiting you?** Easy financial views of my salary ### 8. Easy-to-Navigate TriNet Makes Finding What I Need Fast **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2026 **What do you like best about TriNet?** I like that TriNet is easy to navigate, so I can quickly find what I’m looking for. **What do you dislike about TriNet?** I don’t like that TriNet doesn’t always load quickly, and it can feel slower than I’d expect at times. **What problems is TriNet solving and how is that benefiting you?** TriNet helps solve the problem of disorganization. It benefits me because I can navigate the app easily and find what I need without hassle. ### 9. Robust, User-Friendly Self-Service Portal with Great Benefit Packages **Rating:** 4.0/5.0 stars **Reviewed by:** Nagaraj B. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about TriNet?** I like the robust and user-friendly self-service portal and the benefit packages available **What do you dislike about TriNet?** The cost is generally high compared to other services **What problems is TriNet solving and how is that benefiting you?** It is solving the HR support issues which otherwise would have costed me to have a dediceted HR team ### 10. Super Smooth Setup and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Yessica F. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about TriNet?** I like how easy it is to navigate the TriNet app and website; it's very user friendly. The initial setup was super smooth and I have no complaints about it. **What do you dislike about TriNet?** Maybe have more video explaining how to enroll in certain programs instead of having too much slides to read. **What problems is TriNet solving and how is that benefiting you?** TriNet keeps me updated on pay dates and paychecks, making it easy to navigate and user-friendly. ### 11. Clear Payroll Insights, Needs HR Issue Support **Rating:** 4.0/5.0 stars **Reviewed by:** Emma V. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TriNet?** I like the paycheck breakdown feature in TriNet because it makes my paycheck clear, allowing me to make sure I've been paid for the time I covered classes. I also appreciate the ability to chat 24/7 with people. **What do you dislike about TriNet?** I would like if TriNet could help me through HR issues, particularly when I think my job is retaliating or committing wage theft. **What problems is TriNet solving and how is that benefiting you?** TriNet makes my paycheck clear and helps me ensure I got paid for covering classes. ### 12. TriNet Is Easy to Navigate and Exciting to Explore **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about TriNet?** TriNet is easy to navigate. There is still a lot of information that I am anxious to review and learn more about. **What do you dislike about TriNet?** I am still a new user of TriNet. I have not found anything that I dislike about it so far. **What problems is TriNet solving and how is that benefiting you?** TriNet makes it convenient to find information for me to help fellow employees. ### 13. Buggy and Inconsistent, with PTO and Time Card Communication Issues **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about TriNet?** I used to like that they showed you anniversaries and birthdays but they took that away. **What do you dislike about TriNet?** The bugs with the system not loading and allowing people to clock in, the issues with inconsistencies, the PTO not communicating with the time card, managers/ supervisors can't correct PTO it has to be on the employee. It seems to take days to get answers from support when there are issues or trying to identify a potential error. **What problems is TriNet solving and how is that benefiting you?** none **Official Response from Ashley Dyslin:** > We're sorry to hear about your less-than-ideal experience. We will share your valuable feedback with our team. ### 14. All My Employment Info in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer B. | shipping and receiving specilist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about TriNet?** I LIKE THAT I CAN SEE ALL MY EMPLOYMENT STUFF IN ONE PLACE **What do you dislike about TriNet?** I hate that i need to confirm my account every time i sign in **What problems is TriNet solving and how is that benefiting you?** no problems solved ### 15. Easy Clock-Ins and Time Submissions, Plus Clear Benefits Access **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa R. | Medical Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about TriNet?** I like that we are able to clock in EASY, Submit time east Look at our benefits **What do you dislike about TriNet?** What i dislike about Trinet is that its integration can feel limited, the platform can be slow at times, pricing feels high for the value, support is inconsistent and its AI features dont seem as advanced as newer comprtitors **What problems is TriNet solving and how is that benefiting you?** N?A ### 16. Easy, Seamless UI That’s a Pleasure to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about TriNet?** I like the UI and how easy and seamless it is to use **What do you dislike about TriNet?** I don't like how the timesheet/clock in and clock out use a different platform/interface hcmtogo, which makes clocking in and out challenging on mobile devices and sometimes doesn't load or is vert slow **What problems is TriNet solving and how is that benefiting you?** Trinet is helping with all hr aspects for my job including benefits, compensation, and everything else ### 17. Easy-to-Use Platform That Works Well **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about TriNet?** It is easy to use and is a good platform. **What do you dislike about TriNet?** I dislike how the PTO and Sick Time are only estimated numbers. **What problems is TriNet solving and how is that benefiting you?** TriNet solves problems of arranging company payroll, time off, retirement allocation information, and insurance data all in one platform which benefits me in my role by providing streamlined view of my income. ### 18. Effortless, Exceptionally Reliable Platform with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Shenelle U. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about TriNet?** I love how simple TriNet is to use and that it never has issues. The customer service is great too. I find it amazing for working efficiently with work, bosses, requests, paychecks, and documents. It's seamless and quick, which is really beneficial when I'm busy working. Everything just works great with TriNet. The initial setup was very easy as well. **What do you dislike about TriNet?** love everything **What problems is TriNet solving and how is that benefiting you?** TriNet helps me work efficiently with various tasks like work, bosses, requests, paychecks, and documents. ### 19. Easy Access to Everything—Plus Great Deals and Discounts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about TriNet?** Super easy to access everything I need, enjoy the deals and discounts, easy to access paychecks etc. **What do you dislike about TriNet?** I think that the software can be a bit confusing at times, tons of features but not well described. Same with the deals, nothing is advertised or explained. **What problems is TriNet solving and how is that benefiting you?** It helps with so many aspects, ease of use for paychecks, tax forms, time related issues, hiring, etc. ### 20. Comprehensive HR Solutions with Stellar Support, A Bit Pricey **Rating:** 4.0/5.0 stars **Reviewed by:** Samantha U. **Reviewed Date:** January 26, 2026 **What do you like best about TriNet?** I love having a customer success person as a point person to go to. Our customer success point person, Amy Hoffman, helps me with literally any question. Whether it's something I need directly or something an employee needs clarification on, she handles it. This support extends to anything that leadership might have questions on as well. **What do you dislike about TriNet?** The cost is something that I have spoken directly with TriNet about, and while TriNet is amazing as a platform, it can get a little pricey. **What problems is TriNet solving and how is that benefiting you?** TriNet helps me with HR services like payroll, workers' comp, and 401(k) administration. It solves issues related to company management and employee support, and their customer success point person assists with any questions from me or my team. **Official Response from kenyatta maxwell:** > Thank you for your feedback, Samantha! We are glad to hear you are loving your dedicated HR and customer service experts. We appreciate you allowing TriNet to serve your HR needs! ### 21. All My Needs in One Dashboard, Plus Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about TriNet?** All of my needs can be met simply by logging in to the dashboard. I’m also a huge fan of the quick response times I get whenever I need assistance. **What do you dislike about TriNet?** Sometimes the notifications aren’t delivered in a timely manner at all. **What problems is TriNet solving and how is that benefiting you?** It brings together the disparate parts of our HR platform in one place and helps streamline the overall process. ### 22. Easy Navigation and Intuitive Features -- Effective HR systems for a start up company **Rating:** 4.5/5.0 stars **Reviewed by:** John L. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about TriNet?** Easy navigation and intuition feature easily accesible **What do you dislike about TriNet?** The goals portion can be confusing and making manager goals available would be helpful. **What problems is TriNet solving and how is that benefiting you?** Time / attendance and payroll for a small size start up company. ### 23. Easy Timecard and PTO Tracking in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** margarett y. | Lead Machine Operator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about TriNet?** Being able to keep track of your time card. Also being able to check on PTO time **What do you dislike about TriNet?** Least helpful is not being able to view payroll check till Friday. **What problems is TriNet solving and how is that benefiting you?** Not sure I have any business problem ### 24. Enterprise-Grade Benefits with Lots of Access **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael M. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about TriNet?** Lots access to enterprise-grade benefits. **What do you dislike about TriNet?** The extra bureaucratic layers, and fees. **What problems is TriNet solving and how is that benefiting you?** PEO gives me enterprise benefits ### 25. Effortless Payroll Management with TriNet **Rating:** 5.0/5.0 stars **Reviewed by:** Laura F. | customer service, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about TriNet?** I love TriNet and find it very easy to use and convenient. It's great when a tool is simple to navigate, and I really appreciate how easy everything is with TriNet. **What do you dislike about TriNet?** nothing at all love everything about it and **What problems is TriNet solving and how is that benefiting you?** TriNet simplifies my payroll management, and I love how easy and convenient it is to use. ### 26. Effortless HR Management with an Intuitive Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Adam K. | Engineering Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about TriNet?** I like TriNet’s interface and app; they are easy to navigate and display a lot of helpful information. TriNet allows me to check in on things like my vacation requests and paychecks and gives reminders about when payments are coming. The initial setup of TriNet was very quick and easy. **What do you dislike about TriNet?** N/A **What problems is TriNet solving and how is that benefiting you?** TriNet streamlines managing timesheets, paychecks, vacation requests, and benefits. The interface and app make navigation easy, providing helpful information like vacation requests, paychecks, and payment reminders. ### 27. All-in-One Platform with Great Support, but Some Forms Feel Clunky **Rating:** 3.5/5.0 stars **Reviewed by:** Carolyn S. | Senior Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about TriNet?** Everything in one place, support, fairly user-friendly **What do you dislike about TriNet?** Some of the forms are not user-friendly or straightforward, a lot of third-party providers on external sites, too many options **What problems is TriNet solving and how is that benefiting you?** PRoviding us with HR/benefits support, timekeeping and payroll ### 28. User-Friendly Experience with Timely, Comprehensive 360connect Support **Rating:** 5.0/5.0 stars **Reviewed by:** Akil R. | Chief Of Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2026 **What do you like best about TriNet?** It's user friendly and timely & comprehensive responses from the 360connect team. **What do you dislike about TriNet?** some of the responses are not specific to questions ask and some more attorney / lawyer-ish. **What problems is TriNet solving and how is that benefiting you?** Updates to federal & state compliance, termination issues, & adjustments to any new hire / payroll entry info. **Official Response from kenyatta maxwell:** > Thank you, Akil, for your feedback on TriNet, and for being a valued customer. ### 29. Everything in One Place—Benefits and Time Cards Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Autumn M. | Salesperson, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about TriNet?** Everything all in one place i can find benefits and time card **What do you dislike about TriNet?** Nothing at this time seems secure with logins **What problems is TriNet solving and how is that benefiting you?** They are trying to be a one stop shop and its awesome ### 30. Effortless and Reliable Time Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about TriNet?** I like TriNet because it's very easy to sign in, clock in and out, and request time off. They usually solve issues within moments of a request for a work ticket. It's just very easy to use. **What do you dislike about TriNet?** No issues **What problems is TriNet solving and how is that benefiting you?** TriNet handles my time-off requests and clocks my hours for payroll. It's very easy to sign in, clock in and out, request time off, and they usually resolve issues quickly. **Official Response from Ashley Dyslin:** > Thanks for sharing how easy TriNet makes it to manage your time and pay, Kelly! We appreciate your feedback. ### 31. Easy-to-Navigate Layout That Simplifies Access to Provider Benefits **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about TriNet?** I like how everything is laid out in a format that’s easy to navigate. when looking at benefits, page you can easily navigate to each provider. **What do you dislike about TriNet?** i do not like how often you nee to authenticate with passcode, especially when attempting to clock in on time **What problems is TriNet solving and how is that benefiting you?** navigating health providers in my coverage network ### 32. Fast, Insightful Money and Home Tabs with a Clean Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about TriNet?** I like the interface in the Money and Home tabs. It gives me useful information rather quickly. **What do you dislike about TriNet?** I dislike the logging in process, I feel like I have to complete too many unnecessary steps **What problems is TriNet solving and how is that benefiting you?** Allowing me to request time off, access my pay info, access my retirement funds, and keep track of company Ops updates ### 33. Easy to Use with Valuable Time Off Feature **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about TriNet?** I like that TriNet is easy to use. The time off feature is something I appreciate because I can estimate future time off, and it calculates everything based on the time I've submitted and scheduled off. The initial setup of TriNet was also very easy. **What do you dislike about TriNet?** Sometimes when I sign in, it doesn't work, and I have to do it again. **What problems is TriNet solving and how is that benefiting you?** I use TriNet to submit time off, apply for benefits, and other functions. It helps me determine my paycheck and manage my time off efficiently by calculating based on submitted and scheduled time. ### 34. Straightforward, Easy-to-Navigate Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about TriNet?** ease of use - everything is straight forward and simple to navigate. don't ever feel like i'm struggling to accomplish finding what i'm looking for. **What do you dislike about TriNet?** I guess sometimes I just wish it wouldn't require 2 factor ver so often - but I know that's to my benefit **What problems is TriNet solving and how is that benefiting you?** simple access to my benefits in one place ### 35. Easy-to-Navigate Tabs and a Straightforward Layout **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about TriNet?** Every tab is easy to navigate. It’s straightforward to figure out where each section is and where to find what you need. **What do you dislike about TriNet?** The downside of using TriNet is that I can’t see the PTO I’ve accrued. **What problems is TriNet solving and how is that benefiting you?** I believe TriNet is getting better at showing specific information, and it’s becoming easier to navigate. ### 36. Highlights Key Info Up Front—Pay Periods, Tax Notices, and PTO at a Glance **Rating:** 4.5/5.0 stars **Reviewed by:** Carina R. | Associate Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about TriNet?** The home page with the highlights of information you need -- pay periods, tax notifications, PTO, etc **What do you dislike about TriNet?** there are many tabs and may be hard to find niche things like certain forms **What problems is TriNet solving and how is that benefiting you?** it explains where things are pretty well and is clear ### 37. Effortless and Clear HR Management **Rating:** 5.0/5.0 stars **Reviewed by:** Serena B. | Community Health Advocate, Mental Health First Aid Instructor, Diabetes Coach , Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about TriNet?** I really appreciate how easy it is to use TriNet. Everything I need is right there on the screen and it’s clear and easy to understand. I like its simplicity and the ease of navigation. The availability of the app on my phone is a big plus for me, making it convenient to use wherever I am. **What do you dislike about TriNet?** N/A **What problems is TriNet solving and how is that benefiting you?** TriNet solves my problem of easeability. It's easy to use, with everything clear on the screen. I use it for leave time, checking pay, taxes, and insurance information. **Official Response from kenyatta maxwell:** > Thank you, Serena, for reviewing TriNet. We are glad to hear our HR technology is helping you better manage your HR information, and look forward to continuing to serve you! ### 38. TriNet’s Responsive Support Helps Us Find Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Richard C. | VP Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about TriNet?** Trinet is responsive to our needs and helps us to find solutions. **What do you dislike about TriNet?** Can't always speak to a representative which would be helpful. **What problems is TriNet solving and how is that benefiting you?** Trinet helps us to provide a full benefit package to our employees. ### 39. Comprehensive Payroll and HR Support That Simplifies Life for Small Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Eunie K. | HR Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about TriNet?** The best part about using TriNet is how comprehensive its solutions are for a small company like ours. It quickly gave us payroll and HR support that would have been a real headache to manage on our own. **What do you dislike about TriNet?** It’s not that I dislike TriNet, but at times its Leave of Absence process can be confusing for both the employer and the employee. **What problems is TriNet solving and how is that benefiting you?** When a company is small, it’s hard to build a team of HR and payroll experts, so you often end up hiring a generalist who only knows certain aspects of HR and payroll. With support from TriNet, that individual, whether they’re more of an HR specialist or a payroll specialist, can handle a lot more, and do it more effectively and efficiently. **Official Response from kenyatta maxwell:** > Thank you, Eunie, for your feedback. We are glad to hear that TriNet is providing you with the payroll and HR support you need to keep your small team running smoothly. We will share your review with internally with the appropriate teams. ### 40. Easy to Use, Smooth Onboarding, and Helpful Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about TriNet?** It is very easy to use, very little issues with onboarding and understanding the product as well as being able to support me when I need help **What do you dislike about TriNet?** The multiple log in screens can be a bit frustrating as sometimes I sign into the wrong environment **What problems is TriNet solving and how is that benefiting you?** Helping me with insurance needs, time off requests, and overall checking on my information regarding the specifics of my employment **Official Response from Ashley Dyslin:** > We're glad to hear how easy-to-use the TriNet platform is for you! Security is always a priority for us, and appreciate your feedback. ### 41. Basic Schedule Viewing, Needs More **Rating:** 5.0/5.0 stars **Reviewed by:** Kwamane T. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about TriNet?** I like that I can see my schedule with TriNet. The clock in and clock out feature also works well for me. Additionally, the initial setup was easy. **What do you dislike about TriNet?** Nothing great. **What problems is TriNet solving and how is that benefiting you?** I use TriNet for work. It solves attendance issues and lets me see my schedule. I appreciate the clock in and clock out feature. ### 42. Simple, Fast, and Easy-to-Use Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about TriNet?** There is a simple interface that is easy to read and understand. The site is well designed and performs quickly. It made onboarding tasks very straightforward. **What do you dislike about TriNet?** There are no major downsides to TriNet. The only downside would be maybe too many features. **What problems is TriNet solving and how is that benefiting you?** TriNet is a way for me to track all HR needs, paychecks, and benefits. ### 43. Clear, Easy-to-Navigate App Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jeanette G. | Contracts Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about TriNet?** Everything feels very clear, and the app is easy to navigate. **What do you dislike about TriNet?** i haven't found something I don't like yet. **What problems is TriNet solving and how is that benefiting you?** I don't have any issues. ### 44. Effortless Time Management with TriNet **Rating:** 5.0/5.0 stars **Reviewed by:** Destiney Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about TriNet?** I find TriNet easy and convenient to use, which makes my daily tasks smooth. The system is simple to navigate and makes clocking in and out straightforward. I also had a very easy initial setup, which was a big plus for me. Overall, I enjoy using TriNet. **What do you dislike about TriNet?** nothing **What problems is TriNet solving and how is that benefiting you?** I use TriNet to clock in and out, which helps in counting my hours. It's easy and convenient, making it simple to navigate. **Official Response from Ashley Dyslin:** > Thanks for sharing how effortless and simple TriNet is for you to use every day, Destiney! We 're so glad you enjoy using TriNet for accurately and conveniently tracking your hours. ### 45. Effortless Payroll and HR with a Supportive Community **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about TriNet?** They simplify payroll and HR tasks, and the community in The Wing is an excellent resource. **What do you dislike about TriNet?** It appears that there are fees for things that don't really make sense to me. For example, if an employee doesn't receive a check for a particular pay period, there's still a charge for that situation. **What problems is TriNet solving and how is that benefiting you?** As the sole member of the HR department, I find TriNet especially helpful because it offers resources that help me learn about and simplify my HR duties. **Official Response from kenyatta maxwell:** > Thank you for allowing TriNet to serve your small business, and for sharing your positive experience with our full-service HR solutions. We look forward to continuing to provide you with the HR support you need to grow and thrive in 2026 and beyond! ### 46. Perfect, Easy-to-Use All-in-One Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Anel V. | care advocate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about TriNet?** The ease of having everything in one place **What do you dislike about TriNet?** What’s not to like? It’s perfect and easy to use. **What problems is TriNet solving and how is that benefiting you?** It makes it easy to change and update payroll, as well as PTO days. ### 47. Effortlessly Manages Payroll and Time Off **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about TriNet?** I like that I can chat with someone if needed, which is a great support feature. Everything is easy to navigate, making the experience smooth. The initial setup was super easy and fast, which made the transition hassle-free. **What do you dislike about TriNet?** n/a **What problems is TriNet solving and how is that benefiting you?** I use TriNet for clocking in and out, submitting PTO, and viewing pay stubs. It solves all my issues, is easy to navigate, and I like that I can chat with someone if needed. ### 48. Effortless Time Management and Paycheck Simplicity **Rating:** 5.0/5.0 stars **Reviewed by:** Maxwell S. | Clinical Business Technical Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about TriNet?** I like the ease of use and simplicity of the TriNet application. It's the only way we're able to input our time off requests and check our paycheck, and we don't have any problems with it. The initial setup was also very easy for me. **What do you dislike about TriNet?** n/a **What problems is TriNet solving and how is that benefiting you?** TriNet is the only way for us to input time off requests and check our paycheck. We don't have any problems with it. ### 49. Easy Navigation and Great Perks with TriNet **Rating:** 5.0/5.0 stars **Reviewed by:** Monica H. | Program Operations Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about TriNet?** I find TriNet's platform easy to navigate, making it simple to move around within the app or on the website. I also appreciate the perks they offer, like the discounts on different activities which have been helpful when I'm doing price comparisons. **What do you dislike about TriNet?** I have no complaints. TriNet has worked as expected for me. **What problems is TriNet solving and how is that benefiting you?** TriNet answers my questions about 401k and supplemental offerings. The platform is easy to navigate and has useful perks, like activity discounts for price comparisons. ### 50. Great Benefits Variety, but a Rough, Employee-Heavy Onboarding **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about TriNet?** So far the varierty of benefits offered to employess. **What do you dislike about TriNet?** The onboarding process was pretty rough and seemed to put more work in the hands of employees. I also got the impression that the TriNet reps were phoning in their presentation. **What problems is TriNet solving and how is that benefiting you?** So far I have not seen any major benefits to trinet other than flexibility of plans. I suppose the discounts are nice. ## TriNet Discussions - [TriNet considers cancer diagnosis bad business?](https://www.g2.com/discussions/trinet-considers-cancer-diagnosis-bad-business) - 1 comment, 2 upvotes - [Process of finalizing a payroll.](https://www.g2.com/discussions/process-of-finalizing-a-payroll) - 4 comments, 2 upvotes - [What is TriNet used for?](https://www.g2.com/discussions/what-is-trinet-used-for) - 1 comment, 1 upvote - [What is TriNet passport?](https://www.g2.com/discussions/what-is-trinet-passport) - 1 comment, 1 upvote - [What customer support does TriNet have to offer?](https://www.g2.com/discussions/what-customer-support-does-trinet-have-to-offer) - 3 comments, 1 upvote - [View TriNet pricing details and edition comparison](https://www.g2.com/products/trinet/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-06-11+21%3A00%3A07+-0500&secure%5Bsession_id%5D=9c6a48c5-e712-423c-9baa-3378096ecd34&secure%5Btoken%5D=35391385ea0a673ed8e2c9e2851a8405e44b5ebd1fb2bdd1bb26e14687d79d43&format=llm_user) ## TriNet Integrations - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Box](https://www.g2.com/products/box/reviews) - [Carta Equity Suite](https://www.g2.com/products/carta-equity-suite/reviews) - [Carta Fund ERP](https://www.g2.com/products/carta-fund-erp/reviews) - [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews) - [Defined Contribution / 401(k) System](https://www.g2.com/products/defined-contribution-401-k-system/reviews) - [DISA Global Solutions](https://www.g2.com/products/disa-global-solutions/reviews) - [Globalization Partners International (GPI)](https://www.g2.com/products/globalization-partners-international-gpi/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [GoProfiles](https://www.g2.com/products/goprofiles/reviews) - [G-P](https://www.g2.com/products/g-p/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [Healthee](https://www.g2.com/products/healthee/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Lattice](https://www.g2.com/products/lattice/reviews) - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - [Microsoft Azure](https://www.g2.com/products/microsoft-microsoft-azure/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Net@Suite](https://www.g2.com/products/net-suite/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Optum Financial HSA](https://www.g2.com/products/optum-financial-hsa/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Ramp](https://www.g2.com/products/ramp/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [TimeForge Attendance](https://www.g2.com/products/timeforge-attendance/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## TriNet Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Compliance** - Compliance Support - Safety Program - Certified Assistance **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform** - Tools - Management - Access **Goals** - Goal-Setting - Company Goals And OKRs **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Intermediate GEP features** - International Hiring Support - Pre-built Integrations **Generative AI** - AI Text Summarization **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Support** - Scale - Specialist Guidance - Consulting - Invoicing - Implementation - Support - Assistance **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Data** - Dashboards And Reports - Historical Data **Other GEP Features** - Compliance Managenent - Analytics - Hiring Support **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Complex Approval Workflow **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline ## Top TriNet Alternatives - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,669 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,401 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,292 reviews)