TRIARQ Reviews & Product Details

It is great to use because I know that I can trust TRIARC to understand regulations for me. It saves me a lot of time in the end which is a life saver. They also manage a lot of the fine details so that I do not have to worry. Review collected by and hosted on G2.com.

I have not been using this software very long. No complaints at this point in time. Everything is working as it should. I am grateful for that. Review collected by and hosted on G2.com.

It is MS compatible and the EHR is decent, although complex to use.My Excel and Word files were compatible. Review collected by and hosted on G2.com.

We started in early 2014, prior to their merger to Triarq Health. The promise was that there would be a seamless connection between the EHR "smart diagnosis" to billing where one button would send in a clean claim directly from the exam room. This was to cut our biller's time and make billing more clean. Instead "smart diagnosis" never worked. Instead of helping my biller, my biller's hours went from 27 hours per week to 35-40 hours per week. On top of that, because the Glostream software and their connection with the billing clearing house (Gateway) was so bad and so many claims lost, that my office manager had to devote another 15 hours a week trying to chase claims. Our cost went up because of the added labor cost of billing. But worst, after we implemented Glostream our collections droppeddue to lost claims. During 2014 the support was horrible and we could not get these serious problems fixed. Because of their breach of contract (by failing to supply support) we wanted out our 3-year contract half way through. However, they have said hell no that they would get their money one way or another. Their EHR support has been better this year but it was too late for us. Our decision to contract with Glostream will probably mean the closure of out clinic by the end of the year. Review collected by and hosted on G2.com.