Compare AskNicely and TopBox 
Featured Products
At a Glance
Market Segments
Mid-Market (47.9% of reviews)
Mid-Market (100.0% of reviews)
Entry-Level Pricing
Contact Us
$995 per month
AskNicely
Star Rating
(1,050)4.7 out of 5
Market Segments
Mid-Market (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansTopBox
Star Rating
(15)4.5 out of 5
Market Segments
Mid-Market (100.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$995 per month
Browse all 3 pricing plansAskNicely vs TopBox
When assessing the two solutions, reviewers found AskNicely easier to use, set up, and administer. However, reviewers preferred doing business with TopBox overall.
- Reviewers felt that AskNicely meets the needs of their business better than TopBox.
- When comparing quality of ongoing product support, reviewers felt that AskNicely is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of TopBox over AskNicely.
Pricing
Entry-Level Pricing
AskNicely
Learn
Contact Us
Capture what matters most to customers with engaging CSAT and NPS surveys.
- Unlimited users
- From 500 responses; price scales with response volume
- AI powered surveys
TopBox
TopBox Insights
$995
per month
Get ongoing insights with unique account-based reports and segmented analysis that include:
- Key Drivers
- Financial Linkage
- Benchmarking
Free Trial
AskNicely
No trial information availableTopBox
No trial information availableRatings
Meets Requirements
9.3
884
8.5
14
Ease of Use
9.4
899
7.7
14
Ease of Setup
9.2
582
8.9
9
Ease of Admin
9.3
569
8.7
9
Quality of Support
9.4
794
9.2
13
Has the product been a good partner in doing business?
9.5
560
10.0
9
Product Direction (% positive)
9.1
885
9.2
14
Features by Category
Analytics
9.7
217
Not enough data
9.5
192
Not enough data
9.0
173
Not enough data
8.3
161
Not enough data
Customization
8.7
170
Not enough data
8.2
147
Not enough data
8.4
150
Not enough data
8.6
148
Not enough data
Generative AI
8.5
116
Not enough data
8.6
118
Not enough data
Agentic AI - Experience Management
7.6
12
Not enough data
7.9
14
Not enough data
7.9
12
Not enough data
8.2
12
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Feature Not Available
Not enough data
Not enough data
Categories
Categories
Shared Categories
AskNicely and TopBox share no categories
Unique Categories
AskNicely is categorized as Experience Management
TopBox is categorized as Enterprise Feedback Management
Reviews
Reviewers' Company Size
AskNicely
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TopBox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.4%
Information Technology and Services
8.7%
Internet
5.3%
Health, Wellness and Fitness
5.1%
Marketing and Advertising
4.2%
Other
64.3%
Computer Software
57.1%
Internet
21.4%
Marketing and Advertising
14.3%
Human Resources
7.1%
‐
Other
0.0%
Alternatives
Discussions
When will AskNicely have integration with Zoho CRM?
1 Comment
AW
Hi Lou,
You can integrate AskNicely with your Zoho Desk account to automatically send surveys when tickets are closed. Each survey request is checked...Read more
How do I see who is leaving the review?
1 Comment
JM
Hi Katelyn, this is an option that can be toggled on and off. I recommend contacting our support team directly at support@asknice.ly to walk you through...Read more
How do I have the case owner in Salesforce connected with the owner of the AskNicely survey response
1 Comment
SW
Hello Alex - It’s a matter of what fields or objects associated with the case you would want to send over. We can attach a response to a Case in Salesforce...Read more
TopBox has no discussions with answers
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