G2 offers free advice on alternatives to Tonzio.
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
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Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.
Business Automation and ConnectWise PSA (formerly ConnectWise Manage)
LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.
Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing you to focus on growth. Experience the power of unified management with Rippling today.
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.