What I like most about TeamViewer is that it makes remote support feel easy. The interface is simple and clear, so you don’t need to spend a lot of time figuring out how to connect or help someone.

I also like that it works smoothly when you need quick support. In a technical environment like IKOS Group, small delays can slow down the work, so having a tool that lets people troubleshoot remotely and solve issues faster is really useful.

For me, the best part is that TeamViewer is practical. It helps teams stay connected, support clients or colleagues from anywhere, and reduce unnecessary downtime. I also like that it is growing beyond basic remote access with features around IT management and smarter digital support. Review collected by and hosted on G2.com.

What I dislike about TeamViewer is that it can sometimes feel slow when the internet connection is weak. Since remote support depends so much on speed and stability, even a small delay can make the session frustrating.

I also feel that while the basic features are easy to use, some of the more advanced options can take time to understand. For a new user, it may not always be clear where to find certain settings or how to use the enterprise features properly.

Another thing is the pricing. TeamViewer is very useful, but for smaller teams or people who only need it occasionally, the cost can feel a bit high.

Overall, I still think it is a strong tool, but it could be better with smoother performance on weaker connections, simpler advanced settings, and more flexible pricing options. Review collected by and hosted on G2.com.

What really saves the operation is the stability of unattended access. When it comes to bypassing NAT in complex networks or getting through restrictive firewalls of B2B clients, the session smoothly connects directly to the remote host, without needing to set up a VPN tunnel for each endpoint manually. This drastically reduces our MTTR during troubleshooting of critical infrastructure and fulfills the function of remote access without hassle.

The interface has improved, but personally, I preferred the previous one. Overall, the cost-benefit of the platform is very good; so much so that we have maintained our subscription for over 12 years. The integration with Google Meet also helps us a lot.

We have not yet used the integrated AI tools, but this is already on our testing roadmap. The support and onboarding process were consistent and presented the main utilities of the tool at the time of hiring. Review collected by and hosted on G2.com.

The new interface has become heavier and full of things. The previous version was lighter, faster, and simpler to use. Review collected by and hosted on G2.com.

TeamViewer makes remote support much easier in my daily work. I mainly use it for connecting to systems, troubleshooting issues, and helping users without needing to be physically present. Features like screen sharing, remote control, file transfer, and multi-monitor support are very useful. The interface is simple, the connection is generally stable, and it helps us resolve issues faster. Review collected by and hosted on G2.com.

The biggest area for improvement is pricing, since it can feel expensive for smaller teams. Performance can also depend on internet stability, so slower connections may negatively affect the remote session experience. Overall, the current features work well, but adding more AI-based automation could make troubleshooting and support even more efficient going forward. Review collected by and hosted on G2.com.

The connection has always been stable and reliable. Even on slower or less stable networks, TeamViewer usually maintains a usable session where other remote access tools tend to struggle. Features like screen refresh and the overall responsiveness make troubleshooting much easier, especially when supporting multiple customers remotely. Review collected by and hosted on G2.com.

The recent UI redesign feels like it prioritized a modern look over usability. While it looks cleaner, some features are now harder to find, and the workflow isn't as intuitive as the classic interface. Thankfully, there's still an option to switch back to the old UI, but I'm not sure how long that will remain available. Review collected by and hosted on G2.com.

What I like most about TeamViewer is that it solves real problems for people all over the world. I also find it interesting that the company is expanding beyond remote connectivity into areas like digital workplace solutions and AI, which makes it an exciting place to learn and grow. I enjoy working in international, fast-paced environments, so TeamViewer's global culture is something that really appeals to me. Review collected by and hosted on G2.com.

One challenge I see is that TeamViewer is often primarily associated with remote access software, even though the company has expanded into many other solutions. I think continuing to build awareness of its broader portfolio is both a challenge and an exciting opportunity. Review collected by and hosted on G2.com.

What I like best about TeamViewer is how quick and easy it is to connect to remote devices. The setup process is simple, the interface is intuitive, and the connection is usually stable. Features like file transfer, remote troubleshooting, and cross-platform support make it convenient for providing technical support or accessing a computer while away from it. Review collected by and hosted on G2.com.

One thing I dislike is that the licensing can be expensive, especially for individual users or small businesses. I’ve also found that occasional connection interruptions or licensing prompts can disrupt a remote session. While the software is feature-rich, it can feel overwhelming if you only need basic remote access. Review collected by and hosted on G2.com.

I like how easy it is to connect to remote devices from anywhere. The connection is usually stable, file transfer is simple, and the interface feels more organized than before. It has made remote support and collaboration much more convenient. Review collected by and hosted on G2.com.

TeamViewer works well most of the time, but occasional connection drops or slight lag can happen on slower internet connections. The licensing is also a bit expensive for small businesses. Improving connection stability and making pricing more flexible would make it even better. Review collected by and hosted on G2.com.

I like the fact that we can also screen share with web browser, there is no need to download and install the app. This is very helpful, when you have new joiners on the team, we can access their screens during IT induction and help them set up their laptops Review collected by and hosted on G2.com.

Layout has improved, many customisation options available now. I think it still needs improvement on sharing heavy files, often heavy files does not load or stop transferring in the middle of sessions Review collected by and hosted on G2.com.

It basically allows the seamless access to the system to which the authorization is provided. This application is used mostly with the clients to look at their system and its issues and resolve it on priority by taking their system access. It reduces the time to resolve the issues and meet the TAT. The application is accessible from any place makes it easier to respond to the clients request and improve the customer experience. Review collected by and hosted on G2.com.

At present nothing such for improvement. Its already on the better path allowing users to have seamless access to the system. Review collected by and hosted on G2.com.

Capabilities have stayed the same, at least the functions I use. Review collected by and hosted on G2.com.

Device management seems to be harder to organize, but you can still get there. Review collected by and hosted on G2.com.