--- title: TeamViewer Reviews meta\_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 4152 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 4152 scale: '5' date\_modified: '2026-08-11' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### TeamViewer Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. [(518 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1408655&qs=pros-and-cons#reviews) Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. [(428 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417801&qs=pros-and-cons#reviews) Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. [(343 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410351&qs=pros-and-cons#reviews) Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. [(278 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410831&qs=pros-and-cons#reviews) Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. [(277 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410451&qs=pros-and-cons#reviews) Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. [(181 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1411144&qs=pros-and-cons#reviews) Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. [(147 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1415772&qs=pros-and-cons#reviews) Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. [(138 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417855&qs=pros-and-cons#reviews) Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. [(134 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417903&qs=pros-and-cons#reviews) Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. [(122 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1409125&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of TeamViewer ##### 1. Ease of Use Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. [ See 518 mentions ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1408655&qs=pros-and-cons#reviews) See Related User Reviews PS Pranav S. Mid-Market (51-1000 emp.) 5.0/5 "Impressive remote desk support application!" What do you like about TeamViewer? TeamViewer has introduced an AI agent called Tia for automated documentation, live translations and captions for multi-lingual conversations are very ![Siva S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siva S.") SS Siva S. Small-Business (50 or fewer emp.) 4.5/5 "Convenient Remote Support" What do you like about TeamViewer? I like the recent AI-powered features, which help make remote support and troubleshooting faster and easier. The overall user experience also feels mo ##### 2. Remote Access Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. [ See 428 mentions ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417801&qs=pros-and-cons#reviews) See Related User Reviews ![Rohit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit D.") RD Rohit D. Small-Business (50 or fewer emp.) 4.5/5 "Great Remote desktop software available across many platform" What do you like about TeamViewer? I see TeamViewer has made significant improvements in performance; I am experiencing low latency in accessing remote desktop compared to earlier days. JW Jo W. Small-Business (50 or fewer emp.) 5.0/5 "Most Efficient" What do you like about TeamViewer? I find when troubleshooting with a property that TeamViewer is easier to navigate, control and assist the staff with solving the issue promptly rather ##### 3. Remote Control Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. [ See 343 mentions ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410351&qs=pros-and-cons#reviews) See Related User Reviews ![Rohit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit D.") RD Rohit D. Small-Business (50 or fewer emp.) 4.5/5 "Great Remote desktop software available across many platform" What do you like about TeamViewer? I see TeamViewer has made significant improvements in performance; I am experiencing low latency in accessing remote desktop compared to earlier days. JW Jo W. Small-Business (50 or fewer emp.) 5.0/5 "Most Efficient" What do you like about TeamViewer? I find when troubleshooting with a property that TeamViewer is easier to navigate, control and assist the staff with solving the issue promptly rather ##### 4. Easy Access Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. [ See 278 mentions ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410831&qs=pros-and-cons#reviews) See Related User Reviews ![Siva S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siva S.") SS Siva S. Small-Business (50 or fewer emp.) 4.5/5 "Convenient Remote Support" What do you like about TeamViewer? I like the recent AI-powered features, which help make remote support and troubleshooting faster and easier. The overall user experience also feels mo ![Ashutosh V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh V.") AV Ashutosh V. Enterprise (\> 1000 emp.) 4.0/5 "Great tool for screen viewing and team remote screen access but need some bug fixes. " What do you like about TeamViewer? Team Viewer has been easy to use and easy to collaborate to get all the IT issues fixed by the team, remotely gseek and help our colleagues but recent ##### 5. Remote Work Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. [ See 277 mentions ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410451&qs=pros-and-cons#reviews) See Related User Reviews ![Rohit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit D.") RD Rohit D. Small-Business (50 or fewer emp.) 4.5/5 "Great Remote desktop software available across many platform" What do you like about TeamViewer? I see TeamViewer has made significant improvements in performance; I am experiencing low latency in accessing remote desktop compared to earlier days. JW Jo W. Small-Business (50 or fewer emp.) 5.0/5 "Most Efficient" What do you like about TeamViewer? I find when troubleshooting with a property that TeamViewer is easier to navigate, control and assist the staff with solving the issue promptly rather ### 5 Cons or Disadvantages of TeamViewer ##### 1. Connection Issues Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. [ See 181 mentions ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1411144&qs=pros-and-cons#reviews) See Related User Reviews ![Siva S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siva S.") SS Siva S. Small-Business (50 or fewer emp.) 4.5/5 "Convenient Remote Support" What do you dislike about TeamViewer? TeamViewer could also improve performance during long remote sessions and make the interface a little simpler for new users. ![Divyesh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Divyesh C.") DC Divyesh C. Small-Business (50 or fewer emp.) 4.5/5 "Team Viewer Review" What do you dislike about TeamViewer? At present nothing such for improvement. Its already on the better path allowing users to have seamless access to the system. ##### 2. Connectivity Issues Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. [ See 147 mentions ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1415772&qs=pros-and-cons#reviews) See Related User Reviews ![Siva S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siva S.") SS Siva S. Small-Business (50 or fewer emp.) 4.5/5 "Convenient Remote Support" What do you dislike about TeamViewer? TeamViewer could also improve performance during long remote sessions and make the interface a little simpler for new users. ![Asad S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asad S.") AS Asad S. Mid-Market (51-1000 emp.) 4.0/5 "Team Viewer" What do you dislike about TeamViewer? Sharing fails frequently... Make it user friendly and more secure ##### 3. Expensive Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. [ See 138 mentions ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417855&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Best way to remote connect" What do you dislike about TeamViewer? I'm expecting a loyalty program when we renew our subscription. ![Rohit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit D.") RD Rohit D. Small-Business (50 or fewer emp.) 4.5/5 "Great Remote desktop software available across many platform" What do you dislike about TeamViewer? I don't see much difference between free and paid plans. If I'm purchasing a paid subscription, I would expect some features exclusive to that plan. T ##### 4. Slow Performance Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. [ See 134 mentions ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417903&qs=pros-and-cons#reviews) See Related User Reviews OM Oscar M. Mid-Market (51-1000 emp.) 5.0/5 "Easiest way to help customers and employees troubleshoot!" What do you dislike about TeamViewer? Making the UI more simpler, and more importantly, adding safeguards to prevent elderly people from getting scammed through this software. ![Mahak K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahak K.") MK Mahak K. Enterprise (\> 1000 emp.) 5.0/5 "Best Remote desktop application : Teamviewer" What do you dislike about TeamViewer? Sometimes it lags a but while screen sharing, that thing can be improved. ##### 5. Remote Access Issues Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. [ See 122 mentions ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1409125&qs=pros-and-cons#reviews) See Related User Reviews ![Asad S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asad S.") AS Asad S. Mid-Market (51-1000 emp.) 4.0/5 "Team Viewer" What do you dislike about TeamViewer? Sharing fails frequently... Make it user friendly and more secure BS Bill S. Small-Business (50 or fewer emp.) 2.5/5 "TeamViewer user review" What do you dislike about TeamViewer? Patch management is clunky, and the copy/paste feature still does not work properly, at least in our case. ![Aryan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aryan J.") AJ Aryan J. Managerial Assistant Mid-Market (51-1000 emp.) 7/22/2026 "Quick, Easy Remote Access with an Intuitive Interface" 4.5/5 What do you like best about TeamViewer? What I like best about TeamViewer is how quick and easy it is to connect to remote devices. The setup process is simple, the interface is intuitive, and the connection is usually stable. Features like file transfer, remote troubleshooting, and cross-platform support make it convenient for providing technical support or accessing a computer while away from it. Review collected by and hosted on G2.com. What do you dislike about TeamViewer? One thing I dislike is that the licensing can be expensive, especially for individual users or small businesses. I’ve also found that occasional connection interruptions or licensing prompts can disrupt a remote session. While the software is feature-rich, it can feel overwhelming if you only need basic remote access. Review collected by and hosted on G2.com. What problems is TeamViewer solving and how is that benefiting you? TeamViewer helps me access remote computers without needing to be physically present, making it much easier to provide technical support, troubleshoot issues, and transfer files when needed. Review collected by and hosted on G2.com. Show More Response from Ying Qin of TeamViewer [Editedit](https://www.g2.com/survey_responses/teamviewer-review-13145436/official_response/edit) Hi Aryan, Thanks for your thoughtful review. It’s great to hear that TeamViewer helps you connect quickly, provide support, and access devices easily when you’re away. We also appreciate your honest feedback about pricing, occasional interruptions, and the experience for users who only need basic remote access. We’ll keep this in mind as we continue improving the product experience. Best, Ying/TeamViewer Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sachin .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sachin .") S Sachin . Senior Research Scientist-I Small-Business (50 or fewer emp.) 12/15/2022 "Easy-to-Use Remote Access Solution with Reliable Performance" 4.5/5 What do you like best about TeamViewer? I like how easy it is to connect to remote devices from anywhere. The connection is usually stable, file transfer is simple, and the interface feels more organized than before. It has made remote support and collaboration much more convenient. Review collected by and hosted on G2.com. What do you dislike about TeamViewer? TeamViewer works well most of the time, but occasional connection drops or slight lag can happen on slower internet connections. The licensing is also a bit expensive for small businesses. Improving connection stability and making pricing more flexible would make it even better. Review collected by and hosted on G2.com. What problems is TeamViewer solving and how is that benefiting you? I use this software If I need help resolving technical issues on my laptop or If I want to share my screen with others for discussion or presentation. If I want to join or conduct virtual meetings, then I use this software. Review collected by and hosted on G2.com. Show More Response from Ying Qin of TeamViewer [Editedit](https://www.g2.com/survey_responses/teamviewer-review-7498187/official_response/edit) Hi Sachin, We are really pleased to know you have chosen TeamViewer for your remote access solution and we appreciate your recommendation!! Thank you for trusting TeamViewer as a powerful tool for helping you. Likewise, we would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in TeamViewer Community! Best, Ying/TeamViewer 8/5/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Rahul D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul D.") RD Rahul D. Project Manager Mid-Market (51-1000 emp.) 10/2/2021 "Best platform for Enabling Remote connectivity." 4.5/5 What do you like best about TeamViewer? I like the fact that we can also screen share with web browser, there is no need to download and install the app. This is very helpful, when you have new joiners on the team, we can access their screens during IT induction and help them set up their laptops Review collected by and hosted on G2.com. What do you dislike about TeamViewer? Layout has improved, many customisation options available now. I think it still needs improvement on sharing heavy files, often heavy files does not load or stop transferring in the middle of sessions Review collected by and hosted on G2.com. Recommendations to others considering TeamViewer: Need some options for customization and layout change Review collected by and hosted on G2.com. What problems is TeamViewer solving and how is that benefiting you? It is helped me a lot during the coronavirus pandemic since all the employees were working remotely. Team viewer was widely used by our tech and IT team to solve any technical glitches or update the system/software of the employees. Thus facilitating the smooth functioning of all the workstation/computers. Review collected by and hosted on G2.com. Show More Response from Ying Qin of TeamViewer [Editedit](https://www.g2.com/survey_responses/teamviewer-review-5035463/official_response/edit) Hello Rahul, Thank you for sharing your experience with TeamViewer. We're delighted to hear that browser-based screen sharing has been valuable for your IT onboarding process and that it helped your team stay connected and productive while working remotely. It's especially rewarding to know that TeamViewer supported your IT team during the pandemic, helping employees quickly resolve technical issues and keep their devices running smoothly. We also appreciate your feedback regarding large file transfers and customization options. Insights like yours help us continue improving the user experience and enhancing our solutions. Best, Ying/TeamViewer 7/6/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Divyesh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Divyesh C.") DC Divyesh C. Manager of Application Development Small-Business (50 or fewer emp.) 8/12/2022 "Team Viewer Review" 4.5/5 What do you like best about TeamViewer? It basically allows the seamless access to the system to which the authorization is provided. This application is used mostly with the clients to look at their system and its issues and resolve it on priority by taking their system access. It reduces the time to resolve the issues and meet the TAT. The application is accessible from any place makes it easier to respond to the clients request and improve the customer experience. Review collected by and hosted on G2.com. What do you dislike about TeamViewer? At present nothing such for improvement. Its already on the better path allowing users to have seamless access to the system. Review collected by and hosted on G2.com. What problems is TeamViewer solving and how is that benefiting you? It's solving the problem of resolving issues by sitting in one place. Sharing screen and control allows looking at the issue details at a faster rate. Review collected by and hosted on G2.com. Show More Response from Ying Qin of TeamViewer [Editedit](https://www.g2.com/survey_responses/teamviewer-review-6974762/official_response/edit) Hi Divyesh, Thanks for choosing TeamViewer and liking TeamViewer! TeamViewer always puts Security and Privacy as the top priorities to ensure a satisfactory experience for all TeamViewer users. We are also happy to hear that TeamViewer is a user-friendly remote access solution and screen-sharing tool! At the same time, we strongly encourage you to join TeamViewer Community (https://community.teamviewer.com) for any troubleshooting questions. Hope you enjoy using TeamViewer as always! Best, Ying/TeamViewer 8/5/2026 Current UserValidated ReviewerIncentivizedSource: Organic ![Danny B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danny B.") DB Danny B. President, Chief Pilot Small-Business (50 or fewer emp.) 7/27/2020 "Wonderful product, very flexible, use over many platforms" 5/5 What do you like best about TeamViewer? Capabilities have stayed the same, at least the functions I use. Review collected by and hosted on G2.com. What do you dislike about TeamViewer? Device management seems to be harder to organize, but you can still get there. Review collected by and hosted on G2.com. Recommendations to others considering TeamViewer: I respect that TeamViewer is careful about not allowing free users to use their products commercially. Be aware that TV has gotten almost too tough on closing down non-commercial users. Many (MANY) years ago, I had some commercial uses of the application through my employer, but in the last over a decade, I've used TV to support my friends and family. However I suspect because of either the places I've used it from (waiting at a doctor's office was one situation that TV "caught" me) or the number of devices from my family that are connected to my account, TV has at least 3 times made me fill out paperwork to again certify that I'm not a commercial user. This is frustrating and gets in the way of helping a family member probably when they need it most. Again, I respect TV for their need to control this. My warning to potential users: if you're going to use it commercially, respect their license and their business model and accept the cost. It's worth it! And it really will be a pain if you try to use the product commercially but claim you're not. Review collected by and hosted on G2.com. What problems is TeamViewer solving and how is that benefiting you? It takes a special skill set to be able to help users on computers, tablets, and phones and visualize what they're seeing and instructing them in each step. TeamViewer allows you to provide the support and see what they're seeing. It saves time and solves problems that might not be fixable any other way. Review collected by and hosted on G2.com. Show More Response from Ying Qin of TeamViewer [Editedit](https://www.g2.com/survey_responses/teamviewer-review-4314442/official_response/edit) Hello Danny, Thank you for trusting TeamViewer and naming TeamViewer as the best remote access solution! We are thrilled that you have enjoyed using TeamViewer's performance, cross-platform flexibility, and reliability. We appreciate your honest feedback on personal uses and commercial uses with TeamViewer! You may find more information on how personal and commercial users are defined here - https://community.teamviewer.com/t5/Knowledge-Base/How-exactly-is-quot-private-use-quot-defined/ta-p/4712. At other same time, we are happy to help you with any TeamViewer-related questions and discussions in TeamViewer Community (https://community.teamviewer.com/). Looking forward to seeing you in the TeamViewer Community and Happy Connections！ Best, Ying/TeamViewer 6/5/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ebini M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ebini M.") EM Ebini M. IT Specialist Mid-Market (51-1000 emp.) 4/29/2026 "TeamViewer: One Click Away from Easy Remote Support" 5/5 What do you like best about TeamViewer? Its best features are its ease of use, reliability, and secure remote access across diverse operating systems. Based on what power users and IT professionals tend to praise most, here’s a breakdown of the specific TeamViewer capabilities I like best—and the “unexpected” benefits that can drastically improve workflow but often go unnoticed. TeamViewer’s standout strength, for me, is the mix of cross-platform compatibility and simplicity. It lets you control computers, tablets, or phones from almost anywhere, without having to deal with complicated router or firewall configurations. 1. Drag-and-Drop File Transfer: This is often the single biggest time-saver in day-to-day work. Instead of clicking the “File Transfer” button (which opens a separate dual-pane window), you can drag a file from your local desktop and drop it directly into the remote screen window. That small difference can save minutes per session by avoiding the “Email Waltz” (zipping files, attaching them to an email, then waiting for the client to download and unzip). For transferring scripts, patches, or single documents, it turns what used to be a multi-step process into one simple gesture. Review collected by and hosted on G2.com. What do you dislike about TeamViewer? TeamViewer is a powerhouse, but for many users the biggest “deal-breakers” tend to be its cost and what can feel like aggressive licensing detection. Review collected by and hosted on G2.com. What problems is TeamViewer solving and how is that benefiting you? TeamViewer Fixes IT and machine issues remotely, drastically reducing equipment downtime and wait times. Resolves employee tech roadblocks without requiring an in-person IT visit, ensuring work continues uninterrupted. It is benefiting me in many ways for instance ,I can instantly log into client or employee devices using the TeamViewer Remote platform to diagnose and resolve tickets. This drastically lowers travel costs and shortens resolution times Review collected by and hosted on G2.com. Show More Response from Ying Qin of TeamViewer [Editedit](https://www.g2.com/survey_responses/teamviewer-review-12714214/official_response/edit) Hi Ebini, Thank you for your detailed and insightful review! We're thrilled to hear that TeamViewer’s cross-platform compatibility, ease of use, and reliability are supporting your daily workflows so effectively. Your highlight of the drag-and-drop file transfer feature is especially appreciated. It’s great to see how small capabilities can make a big difference in saving time and simplifying processes. We’re also glad to hear that TeamViewer helps you resolve issues quickly, reduce downtime, and minimise travel. These are exactly the efficiencies we aim to deliver. We understand your concerns regarding pricing and licensing detection, and we truly value this feedback. We’ll make sure to share it with our team as we continue to improve the overall experience. Thanks again for taking the time to share such a detailed perspective! Best, Ying/TeamViewer 6/4/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Shobhit M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shobhit M.") SM Shobhit M. Digital Marketing Executive Small-Business (50 or fewer emp.) 9/2/2022 "TeamViewer Meeting Review" 4/5 What do you like best about TeamViewer? One thing I like about TeamViewer is that it continues to keep things simple. The setup is quick, and I can connect with my team or access devices without dealing with complicated software or management tools. The overall experience is straightforward and still fits within our budget. Review collected by and hosted on G2.com. What do you dislike about TeamViewer? TeamViewer could improve the audio and video synchronization during sessions. When multiple people are connected and watching or discussing something together, there can sometimes be a noticeable audio delay, which can make communication a little difficult. Improving the sync would make collaborative sessions smoother. Review collected by and hosted on G2.com. What problems is TeamViewer solving and how is that benefiting you? For me personally it's well within my budget and not to complicated to use. I don't want any complicated management software to confuse my team further. Review collected by and hosted on G2.com. Show More Response from Ying Qin of TeamViewer [Editedit](https://www.g2.com/survey_responses/teamviewer-review-7067274/official_response/edit) Hello Shobhit, Thank you for taking the time to share your feedback! We're thrilled to hear that TeamViewer has become a valuable part of your daily workflow, making it easy to access office devices and important files whenever you need them. It's also great to know that our recent improvements have enhanced your experience and resolved past concerns. We truly appreciate your support and look forward to continuing to serve your remote access needs. Best, Ying/TeamViewer 8/10/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Arun M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun M.") AM Arun M. Assistant Manager - Capex Quality Mid-Market (51-1000 emp.) 12/21/2021 "TeamViewer Meeting" 4.5/5 What do you like best about TeamViewer? I particularly like the recent AI-powered features in TeamViewer. Session Insights can automatically summarize remote support sessions, making documentation, case handovers, and troubleshooting much easier. I also like Tia, which can use session insights to suggest relevant solutions, and the ability to create scripts from session summaries. The new web-based screen sharing is also useful because users can join a support session through a browser without installing software, while the session can be upgraded to full remote control when required. Overall, these updates make TeamViewer more intelligent, faster for IT support, and more focused on automation rather than just remote access. Review collected by and hosted on G2.com. What do you dislike about TeamViewer? TeamViewer is already reliable and easy to use, but there are a few areas that could be improved. Pricing could be more flexible and competitive, especially for smaller teams. Remote-session performance could also be improved on slower or unstable internet connections. I would also like to see more AI-powered troubleshooting and automation, such as automatically identifying common issues and recommending or executing solutions. Review collected by and hosted on G2.com. What problems is TeamViewer solving and how is that benefiting you? Design team meetings conducted with TeamViewer. Access the other computer for data transfer. File transfer between other computer. Review collected by and hosted on G2.com. Show More 8/11/2026 Validated ReviewerIncentivizedSource: G2 invite ![Avnish C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avnish C.") AC Avnish C. Finance Manager Small-Business (50 or fewer emp.) 1/27/2022 "Best choice for Remote Support" 4.5/5 What do you like best about TeamViewer? TeamViewer is the most reliable and feature-rich remote access platform, that offers smooth performance, strong security, and broad cross-platform support. It has a quick setup and there is no account needed for ad-hoc sessions. It boasts of offering some great features like file transfer, remote printing, session recording, whiteboard, end-to-end encryption and role-based permissions. Review collected by and hosted on G2.com. What do you dislike about TeamViewer? Over the years, the UI of TeamViewer has improved significantly and it has become more user friendly. However, it is placed at the premium end of the market, and may not justify its cost for small teams or individuals. Also, it has limited device management and file transfer capabilities that reduce its utility for power users. Review collected by and hosted on G2.com. What problems is TeamViewer solving and how is that benefiting you? I have been able to control the devices of my colleagues remotely as well as I was able to conduct smooth virtual meetings with them. With the help of TeamViewer, I could save a lot of time which I would have spent in meeting them face-to-face. Also, I could send the files seamlessly to other users using this application. Review collected by and hosted on G2.com. Show More 8/10/2026 Validated ReviewerIncentivizedSource: G2 invite ![Sm A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sm A.") SA Sm A. Automation Engineer Enterprise (\> 1000 emp.) 8/8/2026 "Fast, Reliable Remote Support with Useful File Transfer and Screen Sharing" 4.5/5 What do you like best about TeamViewer? What I like most about TeamViewer is how quickly I can connect to a remote computer and troubleshoot an issue without needing to be physically at the location. The connection setup is straightforward, and features like remote control, file transfer, and screen sharing are useful for day-to-day support. It has saved time when helping colleagues resolve software or configuration issues remotely, especially when they are working from a different location. The performance is generally reliable, although the overall value depends on how frequently the remote access features are used. Review collected by and hosted on G2.com. What do you dislike about TeamViewer? The main drawback for me is the pricing, especially for smaller teams or users who only need remote access occasionally. Some features and licensing options can feel more complicated than necessary. Performance is generally good, but connection quality can vary depending on the internet connection, and there can be occasional lag when working with high-resolution screens. I also think the interface could be a little cleaner and more streamlined for basic remote-support tasks. Review collected by and hosted on G2.com. What problems is TeamViewer solving and how is that benefiting you? Remote access, faster troubleshooting, reduced travel, quicker issue resolution, remote collaboration, technical support, and improved productivity. Review collected by and hosted on G2.com. Show More Response from Ying Qin of TeamViewer [Editedit](https://www.g2.com/survey_responses/teamviewer-review-13228947/official_response/edit) Hi TeamViewer user, Thank you for your thoughtful review and for highlighting how TeamViewer supports your remote troubleshooting and collaboration needs. We're pleased to hear that the platform helps you resolve issues faster, reduce on-site visits, and keep teams productive regardless of location. Providing reliable remote access with practical tools such as file transfer and screen sharing is exactly what we strive for. We also value your feedback about pricing, licensing options, interface design, and performance under varying network conditions. Customer insights like these are important as we continue to refine the platform and make TeamViewer even easier to use. Thanks again for your support and for sharing your experience. 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