Synder Reviews & Product Details

I love how Synder automatically syncs our daily online sales, stripe fees, and customer invoices into our accounting software, which eliminates the need for manual data entry. It automates the syncing process and keeps our financial reports accurate, saving us 3 to 4 hours of tedious manual work each week. The automated background syncing and duplicate detection features work really well. Once the initial rules are set up, it accurately records sales tax, processing fees, and payouts without creating double entries. The customer support is also very responsive via live chat whenever I have an account mapping query. Review collected by and hosted on G2.com.

The setup process can feel a bit overwhelming at first because there are so many settings and mapping rules to configure. It took a little trial and error to get the tax categories right. Also, the pricing tiers can feel a bit high for smaller businesses with lower monthly transaction numbers. Review collected by and hosted on G2.com.

Synder completely automated our rev rec between stripe sales and our ERP. It's eliminated hours of work each month that we use to spend on month-end close for this revenue stream. Review collected by and hosted on G2.com.

The Synder UI/dashboard is a bit bloated and can be complicated at times, but they continue to refine it. Support included with lower tier subscriptions is relegated to only email communication. We upgraded to the top subscription tier in order to get face-to-face calls with our CSM, and the support has been great since then. Review collected by and hosted on G2.com.

I like how Synder synchronizes on a per transaction basis, allowing us to split out transactions that are applicable for VAT. It effectively puts the submission of quarterly VAT returns on autopilot. The automation it provides for collecting records is a big time-saver, reducing tasks that would normally take hours. Also, while the initial setup involves a lot of configuration, the guides were very useful, making the process pretty easy. Review collected by and hosted on G2.com.

I think when you first sign up, having a bank of credits to allow you to bring your transaction history up to date would be useful. We found that we've hit the limits quite quickly. And then we found the next level of pricing to be quite unreasonable. Review collected by and hosted on G2.com.

I use Synder for automating my accounting tasks, and I really appreciate its automation. It syncs payments, invoices, and sales data from multiple platforms without errors, which is super helpful. The dashboard is clean, easy to understand, and gives me a clear snapshot of my sales and financial activity. I love the reconciliation feature as it saves a lot of time and ensures accuracy by matching every transaction without confusion. All these features together make my bookkeeping faster, cleaner, and much more reliable. The integration with my payment gateways and accounting platform is smooth and keeps all my data organized. Also, since we moved to Synder from another tool, the workflow and syncing have been much smoother and more reliable. Review collected by and hosted on G2.com.

Just the setup could be simpler. Everything else works very well. Review collected by and hosted on G2.com.

I love how reliable and accurate the syncing in Synder is. Once it’s set up, it runs quietly in the background and pulls in transactions correctly without needing constant checks. I really appreciate the clear breakdown of sales, fees, refunds, and taxes, which makes reconciliation much easier. The straightforward interface and helpful support team during setup are big pluses. Overall, it saves a lot of time and gives confidence that the accounting data is actually correct, which is great. Review collected by and hosted on G2.com.

One thing that could be improved in Synder is the initial setup and learning curve. For someone new to accounting integrations, it can take a bit of time to understand the different sync settings and choose the right configuration. Also, some advanced features and higher sync volumes are only available on the higher pricing plans, which may feel a little expensive for very small businesses at the beginning. Review collected by and hosted on G2.com.

What I like most about Synder is how smoothly it syncs transactions between different payment platform and accounting software. It saves a lot of manual effort, especially when dealing with multiple payment gateways. The automation is reliable, and once the initial step is done, it works consistently in the background. The interface is clean and not overly complicated, which makes it easy to track payments, refunds and payouts in one place. Review collected by and hosted on G2.com.

One thing I don't like much is that the initial setup can feel a bit confusing, especially for the first-time users who are not very familiar with the accounting tools. Also some advanced features take time to understand, and better onboarding or step-by-step guidance would help. Pricing could also be more flexible for small businesses or individual users. Review collected by and hosted on G2.com.

I had excellent customer support from Maxim, who was always helpful and solved all my questions related to the rules I have in the platform. He also suggested new features that would best fit our company. I like that we avoid the process of syncing Stripe with QBO. Review collected by and hosted on G2.com.

I wish we could change the rules without getting customer support. Review collected by and hosted on G2.com.

Synder is appreciated for its multi-channel integration, which connects various sales channels like Shopify, Amazon, and eBay to accounting software, making it easy to track finances in one place. Businesses love the automated transaction syncing feature that reduces manual data entry and errors by automatically syncing transactions to QuickBooks, Xero, etc. The real-time reporting and financial insights provided by Synder help businesses make quicker decisions based on accurate data. The initial setup is pretty straightforward, with guided steps and support docs to help with the process, and it's generally smooth even though it might get tricky with complex integrations. Review collected by and hosted on G2.com.

😊 Businesses often mention a couple of areas where Synder could improve: - *Customization limitations*: Some users find the transaction categorization rules a bit rigid and wish for more flexibility. - *Support response times*: A few businesses felt support could be faster during complex issues. - *Learning curve*: New users sometimes need time to get familiar with all the features. Review collected by and hosted on G2.com.

I find Synder incredibly easy to use and set up, which means I don't have to worry about it. It keeps me from manually entering thousands of pieces of data into QuickBooks Online and helps retain accuracy. I also love the customer and technical support for when I have questions or issues, and it's great that I can handle most of it myself due to limited work hours and sys admin support. They made significant improvements a few years back that were a game-changer, making it pretty seamless now. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Customer Support is very responsive. I had an issue with mapping items and Karina helped out and resolved the issue the same day. Review collected by and hosted on G2.com.

Syncing transactions can be a problem from time to time. Review collected by and hosted on G2.com.