# Symitar EASE Reviews
**Vendor:** Jack Henry & Associates  
**Category:** [Core Banking Software](https://www.g2.com/categories/core-banking)  
**Average Rating:** 3.6/5.0  
**Total Reviews:** 4
## About Symitar EASE
EASE provides credit unions the ability to focus on their core competencies with seamless access to advancing technology, strict regulatory compliance, and ongoing access to industry, technology, and security experts




## Symitar EASE Reviews
  ### 1. EASE is not so EASY or EASE stands for Essentially A Sh1tty Experience

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User

**Reviewed Date:** December 16, 2022

**What do you like best about Symitar EASE?**

The upside to EASE is no in-house server maintenance as it is a SaS. This means no more AIX updates or other IBM updates. Also all Episys server updates are also performed by Symitar.

**What do you dislike about Symitar EASE?**

For our CU the downsides are many. We were on our own in-house server for 6 years prior to migrating to the EASE platform. Lose of backend control - we are no longer able to add, remove, or modify information regarding consoles (workstations). This is now done by submitting a ticket to have Symitar perform that task. What was a 30 minute process at most is now in most cases a 24+ hour process. Anything that deals with the "backend" going through the root or symop is no longer available to the CU and is all controlled by the Symitar EASE team. We have had multiple issues that have affected production and an increase in man hours babysitting EASE versus the hours prior to migration that were used to actually complete tasks in Episys with access to the backend.

**What problems is Symitar EASE solving and how is that benefiting you?**

Symitar Ease has created more problems than it has solved. It has been 4 months since we migrated and have seen no real benefit from EASE.

  ### 2. User friendly and accurate

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2021

**What do you like best about Symitar EASE?**

The interface is appealing and straight forward.

**What do you dislike about Symitar EASE?**

I dislike that there are both code ways to perform transactions as well as drag and drop, makes it confusing.

**What problems is Symitar EASE solving and how is that benefiting you?**

It's really benefited me in the sense that I am able to quickly and efficiently assist members

  ### 3. Symitar EASE is an easy to use platform that works well with Episys

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2019

**What do you like best about Symitar EASE?**

The most helpful part about Symitar is the flawless platform. You can move easily from screen to screen, function to function with no delays and it allows you the ability to focus on your member immediately in front of you. 

**What do you dislike about Symitar EASE?**

If it is not tested with other core systems like Episys, you could encounter some lag.

**What problems is Symitar EASE solving and how is that benefiting you?**

Symitar has made it really easy to focus on providing exceptional member service rather than trying to get the system to work, it’s already in place that the system is working for you.

  ### 4. Great software 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2018

**What do you like best about Symitar EASE?**

very efficient and fast data processing 

**What do you dislike about Symitar EASE?**

nothing to dislike,  great features great product

**What problems is Symitar EASE solving and how is that benefiting you?**

provides latest in data storage technology 


## Symitar EASE Discussions
  - [How old is Symitar?](https://www.g2.com/discussions/how-old-is-symitar)
  - [What is Symitar used for?](https://www.g2.com/discussions/what-is-symitar-used-for)
  - [What is Symitar EASE?](https://www.g2.com/discussions/what-is-symitar-ease)

- [View Symitar EASE pricing details and edition comparison](https://www.g2.com/products/symitar-ease/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+21%3A26%3A11+-0500&secure%5Bsession_id%5D=3b3830da-c4ee-43c2-b09b-3071b8dd4509&secure%5Btoken%5D=20073d3e3e0c3c3ec20a599dc76ff2cdd3db9d13faead27df18e16a299ef5b11&format=llm_user)

## Symitar EASE Features
**Agentic AI - Core Banking Features**
- Autonomous Task Execution

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