# FIS Reviews **Vendor:** FIS Global **Category:** [Digital Banking Platforms](https://www.g2.com/categories/digital-banking-platforms) **Average Rating:** 4.2/5.0 **Total Reviews:** 13 ## About FIS FIS Core Banking offers agile solutions that integrate seamlessly with our core systems or with others via a componentized architecture. This approach enables community, mid-tier, large and global financial institutions to surround their legacy core platform with components to help them progressively transform their core banking systems. With FIS total banking solutions, institutions can create a truly differentiated customer experience. ## FIS Reviews ### 1. FIS Review **Rating:** 4.5/5.0 stars **Reviewed by:** Amrita G. | Salesforce Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2024 **What do you like best about FIS?** It's ease of use and integration with other systems makes it special. **What do you dislike about FIS?** I really don't dislike anything about FIS **What problems is FIS solving and how is that benefiting you?** It's implemetation with Salesforce clouds solved a big money transactions problem for the organization. ### 2. Scalable and Automation friendly Core banking system **Rating:** 4.0/5.0 stars **Reviewed by:** Saurabh S. | Associate Vice President- Transformation, Enterprise (> 1000 emp.) **Reviewed Date:** December 27, 2023 **What do you like best about FIS?** 1. Ability to present end to end Custoner life cycle view across various channels to take data based decisions 2. Ability to integrate seamlessly with downstream systems through API 3. I found infrastructure quite conducive to scale when we onboarded corporate clients over the platform **What do you dislike about FIS?** 1. Initial cost of deployment was quite high which becomes difficult to richer funds during cost cutting stage of organisation 2. We did a vendor comparison and sone of the competitors were having more advanced tech and integration attempt is quite expensive as well 3.Team faces sone glitches at time of version upgrades **What problems is FIS solving and how is that benefiting you?** We used it as a retail core banking solution to capture customer data and maintain all the records. It also solved the problem of integration with Ra automation as our earlier system didn't have Proper API integration. Reporting became much more streamlined as well after the implementation ### 3. Core banking solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Puneet D. | Senior Process Associate, Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about FIS?** FIS Core Banking have a great customer support and there are many good features ex application managed service solutions , professional services. **What do you dislike about FIS?** implemenatation is little bit difficult , some features need to improve to make it more user friendly. **What problems is FIS solving and how is that benefiting you?** it helps in getting things done at a much faster rate and resolving the different issues that come under the banking industry ### 4. Fis switch **Rating:** 3.5/5.0 stars **Reviewed by:** Gajendra C. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about FIS?** Feasibility Usability and it is one of the best switch solution for core Banking system in payment industry **What do you dislike about FIS?** Fis solution is Quite Complex on technical front **What problems is FIS solving and how is that benefiting you?** Daily card based payments transaction is carried out using fis solution it's beneficial for the seemless flow of transaction with out any interruption to millions of users ### 5. FIS a very modern sleek deposit banking system, and I especially love it can utilize multi-currency. **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary L. | Business Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2024 **What do you like best about FIS?** it meets the unique needs of financial organizations across the globe. It meets those demands where other systems fall short. **What do you dislike about FIS?** There really isnt anything to dislike honestly, its a great system. **What problems is FIS solving and how is that benefiting you?** Customer and account maintenance, and the ease of money movement. ### 6. FIS core banking **Rating:** 5.0/5.0 stars **Reviewed by:** Neha Y. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2023 **What do you like best about FIS?** I like FIS core banking because by using this by our organisation transaction is process by easy and secure way. The communication between bank and manager is great this is due to FIS score and through technology. **What do you dislike about FIS?** There is nothing to dislike for FIS core banking. As our organisation is happy to use this as in core banking. **What problems is FIS solving and how is that benefiting you?** Banking sector is very wide and complex so they are solving the problems like IT development and infrastructure and they are solving and handling these problems in a very good manner and due to this they provided us a better service. ### 7. Honest Review **Rating:** 5.0/5.0 stars **Reviewed by:** Shweta T. | Research Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about FIS?** For small to medium sized banks,FIS is an excellent option.It is very Configurable and reasonably Priced. I have worked with tellerinsight and IBS Insight **What do you dislike about FIS?** The user interface seems a little Old. Nothing has changed in the nearly years that I have been using it.The Service appears to be unavailable rather frequently,though rarely for an extended period of time. **What problems is FIS solving and how is that benefiting you?** For fault tolerance, redundant data Centers .We Secure Our Customers data by focusing on Security,and we give them access to their accounts 24/7. ### 8. Consistent Daily Processing of our Customer Data with minimal outages **Rating:** 4.0/5.0 stars **Reviewed by:** David H. | Director of Network Infrastructure, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about FIS?** Service Bureau based Core Banking that allows us to focus on banking and servicing our customers. **What do you dislike about FIS?** Intermittent outages of various applications availablility, sometimes out of the control of FIS due to connectivity, but getting much better with SDWAN technology **What problems is FIS solving and how is that benefiting you?** Redundant data centers for fault tolerance. Security focused to help protect our customers data, allow them 24/7/365 access to their accounts. ### 9. Best platform for automated banking and payments solution **Rating:** 5.0/5.0 stars **Reviewed by:** Aanchal S. | Management Trainee - Recruitment , Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about FIS?** Data-driven leadership insights solution with scalable, user-friendly banking and payments capabilities. **What do you dislike about FIS?** To make sure that developers and end users are receiving the right assistance, a user community should be established. It is possible to boost technical service and support to promote agility after deployment. **What problems is FIS solving and how is that benefiting you?** One scalable and cutting-edge banking solution, Horizon by FIS, assisted us in enhancing the user experience of our digital banking platform. ### 10. It’s alright. **Rating:** 2.5/5.0 stars **Reviewed by:** Andrew C. | Salesforce Application Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about FIS?** FIS is able to integrate with Salesforce **What do you dislike about FIS?** It's clunky, and doesn't always play nicely in integration. **What problems is FIS solving and how is that benefiting you?** It's our core banking system. We use it because it talks to our other systems. ### 11. FIS Core Banking Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca B. | BSA/AML Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about FIS?** FIS is a good solution for smaller to mid-sized banks. It is very customizable and priced appropriately. I have worked with TellerInsight as well as IBS Insight. **What do you dislike about FIS?** The end-user experience feels a little outdated. I have been using it for almost ten years and nothing has changed or been improved upon. The service seems to be down quite a bit as well, but usually never for too long. **What problems is FIS solving and how is that benefiting you?** My department uses the daily transactions from FIS to feed into our customer monitoring program, BAM. The implementation of that was fairly smooth and the data feeds into BAM reliably every morning. ### 12. FIS CBP **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2022 **What do you like best about FIS?** 1) Core Banking processing is fully centralised, rolling out Bank's products to customers have been seamless. 2) Core products can be deployed into Bank's portfolio in a new planned way, product after product - Savings offerings, then followed by Fixed Deposits, and others. **What do you dislike about FIS?** 1) API integration interface need to be better. Currently, not all functions are fully exposed through APIs 2) Modernization of earlier versions are time consuming and expensive 3) Lending function offerings are not standardised 4) Multi Currency account setup requires OOTB features **What problems is FIS solving and how is that benefiting you?** 1) Seamless and sequential rollout of Core functions. 2) Centralised management of key Accounting and Customer migration process. 3) End to End customer setup and products mapping in mostly streamlined way. 4) Legacy core banking solution (custom developed) has been completely migrated ### 13. Young Banker learns new tricks **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about FIS?** Ease of learning and using, multi functionality across departments, simple layout, **What do you dislike about FIS?** Visually outdated, limited searches that require specific information or new tabs, overly simple, **Recommendations to others considering FIS:** Allow each team to see what the system offers. Management may like one system from their standpoint but allowing those who use the software say in & day out will better tell how the product would work in their current environment. **What problems is FIS solving and how is that benefiting you?** We are able to effectively use the core system among our many different departments seamlessly. It helps communication and the simple layout provides quick information. This helps us be more efficient more so on the frontlines dealing with customers. ## FIS Discussions - [What is FIS Core Banking used for?](https://www.g2.com/discussions/what-is-fis-core-banking-used-for) - [View FIS pricing details and edition comparison](https://www.g2.com/products/fis/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+09%3A56%3A03+-0500&secure%5Bsession_id%5D=bb3d7a6c-aad9-466f-8628-c75341483048&secure%5Btoken%5D=bb74e8f874f7e3915e593ef696c8e77a7e5165fc57424e94f804d5345332f023&format=llm_user) ## FIS Features **Operations** - Compliance - Digital Banking Platforms - Multichannel - Digital Banking Platforms - Unified Banking - Digital Banking Platforms **Connectivity** - APIs - Cards - Accounts - White-labeling **Agentic AI - Core Banking Features** - Autonomous Task Execution **Infrastructure** - Open Banking - Digital Banking Platforms - Cloud-Based - Digital Banking Platforms - Self-Service Banking - Digital Banking Platforms **Compliance** - Reporting - Onboarding **Data** - CRM - Digital Banking Platforms - Business Intelligence - Digital Banking Platforms **Agentic AI - Banking as a Service (BaaS)** - Decision Making **Agentic AI - Digital Banking Platforms** - Autonomous Task Execution - Decision Making ## Top FIS Alternatives - [Equals Money](https://www.g2.com/products/equals-money/reviews) - 4.5/5.0 (194 reviews) - [Q2](https://www.g2.com/products/q2-software-inc-q2/reviews) - 4.2/5.0 (11 reviews) - [Temenos Transact](https://www.g2.com/products/temenos-transact/reviews) - 4.5/5.0 (69 reviews)