# Swag.com Reviews **Vendor:** Swag.com **Category:** [Promotional Product Management Software](https://www.g2.com/categories/promotional-product-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 104 ## About Swag.com Swag.com is an all-in-one solution for shopping and sending customized gifts, employee swag boxes and promotional items. Shop our curated selection of quality products that people actually want. Store and distribute swag all with our easy to use Swag Management Platform. Maintain different online swag closets and ship your swag when and where you need it, either in bulk to one address or to thousands of individual addresses at once anywhere in the world. ## Swag.com Pros & Cons **What users like:** - Users appreciate the **ease of use** of Swag.com, enjoying its intuitive design and diverse product offerings. (3 reviews) - Users love the **great variety of unique merchandise** available on Swag.com, enhancing their gift-giving and branding experience. (3 reviews) - Users praise the **responsive customer support** of Swag.com, facilitating quick resolutions and valuable assistance. (2 reviews) - Users appreciate the **easy navigation** of Swag.com, making product selection and customization effortless for a diverse range. (2 reviews) - Users love the **wide variety of high-quality products** on Swag.com, making gift giving seamless and enjoyable. (2 reviews) - Wide Selection (2 reviews) - Customization (1 reviews) - Dietary Options (1 reviews) - Fast Delivery (1 reviews) - Integrations (1 reviews) **What users dislike:** - Users find Swag.com **expensive** , particularly when ordering smaller quantities, impacting overall value for money. (1 reviews) - Users find that Swag.com can be **pricy** at times, particularly without bulk ordering, affecting affordability. (1 reviews) - Users find the **lack of variety** on Swag.com can feel limiting after repeated use, offering common items. (1 reviews) - Users desire **more flexible ordering options** with minimum quantities of 1 for personalized purchases. (1 reviews) - Users find the **limited options** on Swag.com repetitive, as many products are commonly available elsewhere. (1 reviews) - Limited Selection (1 reviews) - Limited Variety (1 reviews) - Time Consumption (1 reviews) ## Swag.com Reviews ### 1. They've gone the extra mile **Rating:** 4.5/5.0 stars **Reviewed by:** Gup G. | Operating Partner , Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Swag.com?** Great options on merch - good range and having access to an account rep has been super valuable . I needed to get a few items fast and tehir CSM then worked to make that happen, including calling up the destination to ensure they were ready for delivery . Bravo !!! Loving the UI on the site too **What do you dislike about Swag.com?** seems a timelag between order , creation , sending to distributuion and then mailing out . Obvioulsy only when ordering a new swag item . Once in my stock/store - its pretty easy **What problems is Swag.com solving and how is that benefiting you?** Access to a range of products - Swag has been great at that. One issue - they nede to send reminders about storage fees ### 2. The Swagiest Swag! **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa W. | Graphic Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Swag.com?** I love the look of the site and how easy it is to navigate. There's a HUGE variety of products, especially things you wouldn't normally think would be on a site like this, like cocktail makers, blenders, etc. I've never seen another site offer custom branded small kitchen appliances like this one does. Plus the tape dispenser looks really funky, in a good way of course. **What do you dislike about Swag.com?** I wish there were more things with a minimum quantity of 1. Sometimes I just want to order something cool for myself or a specific person, and not a whole box or batch of an item. **What problems is Swag.com solving and how is that benefiting you?** We give out swag to new employees, at trade shows, and for gifts or raffles. The amount of variety allows us to keep our swag exciting and fresh. I love that it's not just limited to t-shirts and cups that will probably end up in a donation pile or collecting dust somewhere. ### 3. Review of swag.com **Rating:** 5.0/5.0 stars **Reviewed by:** Brooklyn R. | Sales Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Swag.com?** I like how streamlined and clean the entire website is. It's easy to integrate into any business' gift giving as there are so many quality products to choose from and the website seems very user friendly. **What do you dislike about Swag.com?** I could see the website eventually feeling limiting after you have used it a few times. I do feel that a large portion of the products they offer are already offered somewhere else or are typically part of a standard swag bag already. **What problems is Swag.com solving and how is that benefiting you?** I personally rather enjoy using Swag.com as it is one of the easiest ways to develop a swag box for potential giveaways or special gifts for guests. ### 4. User-friendly platform with high-quality products and seamless service. Highly recommend! **Rating:** 4.5/5.0 stars **Reviewed by:** Marta M. | Digital Marketing Professional, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Swag.com?** It offers a wide variety of high-quality products, from apparel to tech accessories, and provides an intuitive design process. The website is easy to use and navigate and customer support is very responsive. **What do you dislike about Swag.com?** Can be pricy sometimes especially if you don't do a bulk order. **What problems is Swag.com solving and how is that benefiting you?** It simplifies logistics by handling production, storage, and shipping, which benefits me by saving time and effort, ensuring consistent quality, and streamlining the process of delivering promotional items and corporate gifts clients. ### 5. Great experience every time we order! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessie W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Swag.com?** The website is flawless. Finding what we need, selecting details, uploading art, and previewing are easy and a great user experience. **What do you dislike about Swag.com?** As with all custom products, make sure you order well in advance. Some items do take 3-4 weeks to get to you. Dates are clear when you order and different for various items. **What problems is Swag.com solving and how is that benefiting you?** We need to stand out at conferences and with the promo products we mail as part of a lead campaign. Swag.com products are high quality and unique, a perfect compliment to our brand. ### 6. Great high quality options, QC to make sure branding looks great, and final product is amazing! **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel h. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about Swag.com?** I like how after the order was placed, I had a rep who helped all the way through delivery to make sure the final product was great. I made a mistake in my first order (emboss vs. deboss) and they took care of it efficiently over email. Everything could be done through the site - upload image, see mockup, place order. **What do you dislike about Swag.com?** The minimum quantities mean you need to be doing this for a larger part of your team. When our company was smaller, it sometimes made ordering more difficult. Now that we are 3x our size in the last 12 months, this is no longer an issue. **What problems is Swag.com solving and how is that benefiting you?** We have a distributed work force across 12 states. Getting branded gear helps solidify our culture and makes people feel more connected. As we grow, our doctors also like to reinforce the amazing network of surgeons we have across the country. Branded gear helps us do this, further driving our culture. ### 7. Friendly and easy to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Megan S. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Swag.com?** Everyone I have interacted with at Swag.com has been accommodating, friendly, and easy to work with! While we have received great quality items, what is even more important to me is how accessible the support team is. The team at Swag.com is very responsive, offers suggestions, and makes placing orders extremely easy! I have been impressed several times I have gotten my items sooner than originally projected by Swag.com. Something else that keeps me returning to Swag.com is the awesome point system where you can get money off of future orders. I have ordered from Swag.com several times and look forward to working with them on future orders. **What do you dislike about Swag.com?** I have ordered items from other promotional item companies that tend to have faster turnaround times than Swag.com. I have been impressed several times I have gotten my items sooner than originally projected by Swag.com. **What problems is Swag.com solving and how is that benefiting you?** Providing good quality items at a reasonable price. ### 8. Great product and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle H. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Swag.com?** The selection is great, but the customer service was even better. I was short on time, so the delivery date would have been too late. But when dealing with customer service reps, they were able to expedite my order and ship on the date I requested. I ordered gold and silver mugs for our staff holiday party and everyone loved them. **What do you dislike about Swag.com?** I haven't experienced the site enough to have a negative opinion at this point. **What problems is Swag.com solving and how is that benefiting you?** The customer service reps helped to get my order to me on time, even though I was short on time. ### 9. Swag.com made me a believer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about Swag.com?** I am a nervous branded swag purchaser and am alway aware of lead time. swag.com's order, production and customer service team were so good at communicating updates and processes. **What do you dislike about Swag.com?** I had a split order going to 2 addresses. Their website doesn't have the ability for them to communicate that information. I had to get that info from customer service each time updates were needed. **What problems is Swag.com solving and how is that benefiting you?** I gift high end, branded items each year. They handled both the quality I desire and the speed I need. ### 10. Easy & Quick Corporate Merch **Rating:** 4.5/5.0 stars **Reviewed by:** Jack H. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Swag.com?** Swag's website was easy to navigate, upload files & track the order placed. Time to complete was very quick and merchandise was delivered on time. Products were varied and quality of the product delivered met expecations. **What do you dislike about Swag.com?** I found no areas that I saw Swag.com as lacking. **What problems is Swag.com solving and how is that benefiting you?** Efficient way to get company promotional items. ## Swag.com Discussions - [Is swag a legit site?](https://www.g2.com/discussions/is-swag-a-legit-site) - 2 comments - [What does swag com do?](https://www.g2.com/discussions/what-does-swag-com-do) - 1 comment - [View Swag.com pricing details and edition comparison](https://www.g2.com/products/swag-com/reviews/swag-com-review-4688311?section=pricing&secure%5Bexpires_at%5D=2026-05-24+07%3A35%3A30+-0500&secure%5Bsession_id%5D=6cdc6318-35ae-4741-9991-96fed3f5255e&secure%5Btoken%5D=9e25e3565a67db0a9536e2637cd556059c48c7ccd41c91fb9cb5c50cb2cc3061&format=llm_user) ## Swag.com Features **Platform Basics** - Warehousing - Procurement - Fulfillment - Inventory Management **Reporting** - Spend **Platform Additional Functionality** - Proof Portal - Customer Advocacy Integration - Swag Stores ## Top Swag.com Alternatives - [SwagUp](https://www.g2.com/products/swagup/reviews) - 4.3/5.0 (101 reviews) - [Printfection](https://www.g2.com/products/printfection/reviews) - 4.4/5.0 (354 reviews) - [Sendoso](https://www.g2.com/products/sendoso/reviews) - 4.5/5.0 (1,237 reviews)