--- title: SurveyMonkey Reviews meta_title: 'SurveyMonkey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23484 reviews by the users' company size, role or industry to find out how SurveyMonkey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 23484 scale: '5' date_modified: '2026-07-06' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SurveyMonkey Reviews **Vendor:** SurveyMonkey **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 23,484 ## About SurveyMonkey SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com. ## SurveyMonkey Pros & Cons **What users like:** - Users appreciate the **ease of use** of SurveyMonkey, making survey creation and feedback collection quick and simple. (345 reviews) - Users find **SurveyMonkey's ease of creation** exceptional, allowing for quick and user-friendly survey design without technical skills. (156 reviews) - Users find SurveyMonkey to be **intuitive** , enabling easy feedback collection and comprehensive data analysis. (110 reviews) - Users value the **simplicity** of SurveyMonkey for creating and analyzing surveys effortlessly, enhancing their feedback processes. (108 reviews) - Users find SurveyMonkey **exceptionally easy to use** , benefiting from its free features and effective feedback collection. (92 reviews) - Users appreciate the **easy setup** of SurveyMonkey, allowing for a seamless account creation experience with Gmail. (87 reviews) - Users love the **handy pre-built templates** of SurveyMonkey, which simplify survey design and enhance analysis efficiency. (85 reviews) - Features (80 reviews) - Efficiency (79 reviews) - Customer Support (70 reviews) **What users dislike:** - Users find SurveyMonkey to be **expensive** , especially when seeking additional features or customization options. (113 reviews) - Users find **SurveyMonkey's tiered plans limiting** , as essential features require payment, impacting smaller projects' access. (87 reviews) - Users experience **survey issues** like limited customization, outdated workflows, and sluggish mobile performance, impacting their overall efficiency. (71 reviews) - Users find the **limited features** in SurveyMonkey's lower-tier plans restrict their ability to gain detailed insights. (67 reviews) - Users experience **limited customization** in SurveyMonkey, restricting creative freedom and making design control difficult without upgrades. (60 reviews) - Restrictions (44 reviews) - Poor Visualization (33 reviews) - Expensive Features (32 reviews) - Users feel the **limited options** in SurveyMonkey restrict their survey designs and response visibility significantly. (32 reviews) - Users are disappointed by the **missing features** in SurveyMonkey, limiting customization and accessibility for their surveys. (31 reviews) ## SurveyMonkey Reviews ### 1. Easy to Use with Clear Visual Aids **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about SurveyMonkey?** I find SurveyMonkey easy to use, which makes things straightforward for me. It also offers clarity in my work, and the charts provide a great visual aid. **What do you dislike about SurveyMonkey?** nothing **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps with clarity and provides easy-to-use charts as visual aids. ### 2. Quick and easy **Rating:** 4.0/5.0 stars **Reviewed by:** Jitesh R. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about SurveyMonkey?** It gives me another reason to contact my client. Survey money makes it easy and quick to create and sent a survey **What do you dislike about SurveyMonkey?** No much I like what I see so far. I can’t think of anything to change **What problems is SurveyMonkey solving and how is that benefiting you?** Survey Monkey give us insight in how well we are taking care of our clients ### 3. Easy to Use and Captures Data Accurately **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa P. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about SurveyMonkey?** Easy to use and capture data correctly, and will use it again **What do you dislike about SurveyMonkey?** Set up, it took me a while to set up the survey and can't be translate to a different language **What problems is SurveyMonkey solving and how is that benefiting you?** Collecting date for evaluation ### 4. Intuitive Interface and Versatile Templates for Effortless Survey Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about SurveyMonkey?** It has an intuitive interface and allows the use of a wide variety of templates, making it easy to create any survey even if we don't have much experience with the tool. **What do you dislike about SurveyMonkey?** It has a limited capacity for modifications regarding the manage of the layout, colors, fonts and options to include logos and other visual elements. **What problems is SurveyMonkey solving and how is that benefiting you?** Registration of participants for meetings and feedback on the satisfaction of these events. ### 5. Effortless Survey Creation with Powerful Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Aarti N. | Software Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 02, 2026 **What do you like best about SurveyMonkey?** This tool greatly simplifies the process of creating professional surveys. I really appreciate the variety of templates to choose from, the easy-to-use design features, and the thorough analytics it provides. Distributing surveys and collecting responses is hassle-free, and the reporting dashboards organize the data in a manner that is both easy to understand and useful for taking action. **What do you dislike about SurveyMonkey?** My overall experience has been excellent. I have not encountered any issues. **What problems is SurveyMonkey solving and how is that benefiting you?** This tool makes it easier to gather feedback from both customers and employees. It allows us to create surveys, share them effortlessly, and review the results, all without the need for additional software. ### 6. Easy to Customize and Effective for Feedback Analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Priscilla E. | Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about SurveyMonkey?** I primarily use SurveyMonkey to gather employee feedback, and I find it makes it easier to identify trends. I like that it's easy to customize, and I appreciate the clean reporting it provides. The initial setup was a smooth and easy transaction. **What do you dislike about SurveyMonkey?** I wish SurveyMonkey would allow more users. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to gather employee feedback, making it easier to identify trends. ### 7. Simple and reliable tool for collecting feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Arnesh P. | SEO manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2026 **What do you like best about SurveyMonkey?** Its easy to use with clear survey insights. **What do you dislike about SurveyMonkey?** Some advanced features are locked by higher priced plans. **What problems is SurveyMonkey solving and how is that benefiting you?** 1. Helps create surveys quickly without technical skills 2. Makes collecting feedback from users and clients easy 3. Provides clear data analysis and visual reports 4. Saves time with ready-made survey templates 5. Improves decision-making using real user responses 6. Allows easy sharing and tracking of survey responses ### 8. Effortless Survey Creation with Powerful Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about SurveyMonkey?** I really appreciate how straightforward and intuitive SurveyMonkey is to use. The available templates, skip logic, and customization features allow me to create clean, user-friendly surveys in no time. I also find the analytics dashboard very helpful—the charts and response summaries enable me to quickly grasp feedback and make decisions with confidence. **What do you dislike about SurveyMonkey?** Some of the advanced features seem restricted unless you move to a higher-tier plan, and I find that certain customization options, particularly those related to branding and layout, could offer greater flexibility. Additionally, the analytics sometimes lack depth and would benefit from more detailed insights without needing to export data to external tools. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey allows me to gather feedback efficiently and in an organized manner. Rather than having to track down responses via emails or manage scattered spreadsheets, all the information is centralized, making it much easier to review and analyze. This not only saves me valuable time but also gives me clearer insight into what people truly need, enabling me to make decisions grounded in actual data instead of guesses. Additionally, reporting becomes much more straightforward, as I can immediately share well-presented results with my team and partners. ### 9. SurveyMonkey's gonna be a pro if they think about customer as well.. **Rating:** 4.0/5.0 stars **Reviewed by:** Ayur M. | Quality Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about SurveyMonkey?** - Ease of usage! Like creating a survey is basically very easy! - You have multiple types of survey implementations like creating from scratch, which probably no one uses.. - Other types are creating surveys with AI's help, using already existing template and some others as well! - I personally like the prompt one, I basically give a prompt of what is my motive, topic and some detailed context of my motive and boom!! I get what I needed within no time! - I used to use it frequently when I was in colleage and also some of my current colleagues use it for getting some opinions! - Integrating with Slack was the best one I should say! Once integration is done, we basically train it with all the required details and then we can even create such surveys which we're unaware of!! Very helpful! **What do you dislike about SurveyMonkey?** - Reason for my title is the costing of the tiers. Team Advantage is around 30 euros which is approximately equal to >3000INR and Team Premier is around approx 8000INR. Very costly! I'd have been a continous user if they gave a second thought on this costing! - Once, I tried utilizing the reports and then got to know that I can utilize the reports ful fleged only if I export. - Also, Free tier should be in such a way that you should be able to utilise the free features without any issue but here you're basically kind of given quota of how much you can use the free tier. Wasn't expecting that! **What problems is SurveyMonkey solving and how is that benefiting you?** - Easy Integration with limited tools - Guide / Help in building professional surveys with integrated AI technology for faster creation. - Platform dedicated only for Surveys! These are definitely benifitting but would've been more happier if there was more of free tier than current limitations of features. ### 10. Very User-Friendly, with Plenty of Ways to Give Great Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Brian B. | Customer Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about SurveyMonkey?** Very user friendly and there's many ways to give great feedback. **What do you dislike about SurveyMonkey?** I haven't come across anything to dislike yet. **What problems is SurveyMonkey solving and how is that benefiting you?** I'm not running into any issues, just giving my feedback. ### 11. Effortless Feedback Collection with Intuitive Design **Rating:** 4.5/5.0 stars **Reviewed by:** Bianca G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2026 **What do you like best about SurveyMonkey?** I like that SurveyMonkey provides an easy way to get feedback from sites. I appreciate the functionality ease, which makes it convenient to use. I also find it easy to send Surveys to sites. **What do you dislike about SurveyMonkey?** nothing **What problems is SurveyMonkey solving and how is that benefiting you?** I find SurveyMonkey provides an easy way to get feedback from sites with functionality ease, and it’s easy to send surveys. ### 12. Easiest tool to use **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandria T. | 211 Call Center Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey is so easy to use, that anyone can use it! No matter their technological abilities. It's super helpful to be able to send multiple questions surveys as well as simpler things like trying to find out when a good time for multiple people, business and organizations can attend a meeting. Allowing for a higher attendance rate in meetings. I love how they can choose more than one option allowing the creator a better understating of the other organizations availability. Signing up is a breeze making it easy to integrate into your daily work. I use this every time I need to create a Survey or find a the perfect meeting time for multiple organizations. **What do you dislike about SurveyMonkey?** I have no complaints about SurveyMonkey, this is a great product! **What problems is SurveyMonkey solving and how is that benefiting you?** People are more likely to answer an online Survey then talk over the phone, we are getting more responses than if we were to call and try and do the survey over the phone. Makes planning meetings a breeze. ### 13. SurveyMonkey Makes It Easy to Gather User Opinions **Rating:** 5.0/5.0 stars **Reviewed by:** Gregory H. | Infrastructure Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about SurveyMonkey?** SurveyMonkey is a great way to get users opinions across multiple types of people. **What do you dislike about SurveyMonkey?** It’s pretty generic and could expand on options you have within a survey **What problems is SurveyMonkey solving and how is that benefiting you?** Gathering information and feedback across a larger group of people ### 14. Versatile, Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Diksha T. | Senior Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about SurveyMonkey?** It is versatile and easy to use. It's ui is nice **What do you dislike about SurveyMonkey?** The subscription seems expensive making it restructive **What problems is SurveyMonkey solving and how is that benefiting you?** In my previous org I used to work on surveys and research where surveymonkey was really useful ### 15. Easy-to-use survey platform with strong features **Rating:** 4.0/5.0 stars **Reviewed by:** melanie b. | Senior Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey is very user-friendly and allows me to create professional surveys quickly without needing technical expertise. The templates and question types are well-designed, and the reporting features make it easy to analyze responses and share insights. I also appreciate the wide range of integrations with other tools I already use, which makes the workflow smoother. **What do you dislike about SurveyMonkey?** The free plan is quite limited, which makes it hard to get value without upgrading. Some advanced features like logic jumps, branding, and exporting results are locked behind higher-tier subscriptions. Pricing can feel a bit high compared to other survey tools. In addition, while reporting is good, the customization of data visualization could be more flexible. **What problems is SurveyMonkey solving and how is that benefiting you?** At SmartBug, SurveyMonkey help us to collect feedback in one place. Before, it was emails and notes everywhere, and it was not very organized. Now we have something simple where we can ask clients or employees and have all answers together. It is also good because the results are numbers and charts, so we can see better what people think, not only opinion. ### 16. Effortless Feedback Collection with Powerful Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Bharath B. | Lead Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 25, 2025 **What do you like best about SurveyMonkey?** Feedback collection is incredibly simple while still being powerful enough for serious business decisions. The clarity of the core workflow and the speed at which users can go from question to insight is a real product strength. **What do you dislike about SurveyMonkey?** As users mature, advanced workflows and enterprise use cases can feel a bit fragmented. There’s an opportunity to better bridge the gap between insights and clear, actionable next steps, especially for larger teams. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey solves the problem of quickly and reliably capturing feedback to inform decisions. It benefits me by enabling fast validation of ideas, clear measurement of sentiment, and data-backed prioritization without needing heavy research infrastructure. ### 17. SurveyMonkey Makes Survey Setup Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about SurveyMonkey?** I like the ease of setup in survey monkey very good **What do you dislike about SurveyMonkey?** There is very little I dislike. I often need third party tooks to integrate with our other platforms, but thats very common with these tools **What problems is SurveyMonkey solving and how is that benefiting you?** It easily manages and reports on our leads taken in from surveys. We can segregate leads and set different criteria which is helpful ### 18. Anonymous Feedback That Encourages Honest, Pressure-Free Input **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon R. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about SurveyMonkey?** You can request feedback anonymously which takes pressure off employees and allows them to be honest. **What do you dislike about SurveyMonkey?** Nothing, I think it works as it's intended to. **What problems is SurveyMonkey solving and how is that benefiting you?** Asking critical review questions of all employess. ### 19. Easy-to-create quick survey tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2022 **What do you like best about SurveyMonkey?** It's ease of set-up; it is easy to make a 10-question survey. It's free to use, too. **What do you dislike about SurveyMonkey?** It can be challenging to develop useful questions; you have to be careful about how to phrase the questions. This isn't really a bad thing, just more time consuming... **What problems is SurveyMonkey solving and how is that benefiting you?** Usually, SurveyMonkey helps extract some metrics from an event or experience and capture, quickly, information from the participants. This provides credibility for an activity and may help to get external resources (i.e., funding) for future events. ### 20. Reliable Platform for Creating and Analyzing Surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Maharaja V. | Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2025 **What do you like best about SurveyMonkey?** The platform offers a smooth and pleasant experience for designing surveys, making it easy to gather valuable data efficiently. **What do you dislike about SurveyMonkey?** I appreciate its simplicity and professional design. Creating surveys is straightforward thanks to the customizable templates and the variety of question types available. The analytics dashboard offers clear visual reports, and being able to export data to Excel or integrate with tools like Slack and Salesforce makes it highly flexible. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey streamlines the process of collecting data and gathering feedback from both internal and external groups. With this tool, we can efficiently create professional surveys, distribute them to employees, customers, or clients, and review the results as they come in. This capability has greatly enhanced our decision-making by enabling us to rely on data, as well as helping us track customer satisfaction, employee engagement, and the success of our projects. ### 21. SurveyMonkey Makes Survey Use Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley A. | Therapist, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about SurveyMonkey?** It’s very easy to use when filling out surveys. **What do you dislike about SurveyMonkey?** I don’t have any constructive feedback for SurveyMonkey at this time. **What problems is SurveyMonkey solving and how is that benefiting you?** I use it to share my opinions and to take quick knowledge tests. ### 22. Effortless Form Building and Survey Sending **Rating:** 5.0/5.0 stars **Reviewed by:** Alex S. | Brand Executive, Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about SurveyMonkey?** Ease of use, building the forms and sending it out **What do you dislike about SurveyMonkey?** Nothing, pretty simple to use for people to set up a survey **What problems is SurveyMonkey solving and how is that benefiting you?** Helps reaching out to people for feedback ### 23. Effortless Data Collection with User-Friendly Surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Julia V. | Quality Compliance Manager, Pharmaceuticals, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2025 **What do you like best about SurveyMonkey?** I like the survey monkey platform because it allows to collect data in an easy and efficient way. The surveys are convenient and easy to complete. **What do you dislike about SurveyMonkey?** There is nothing that I dislike but I wish my responses could be emailed to me once they are submitted. **What problems is SurveyMonkey solving and how is that benefiting you?** Collecting data via a survey platform. Data is easily collected by sending surveys with direct questions to multiple users. ### 24. Useful tool - quick results **Rating:** 4.0/5.0 stars **Reviewed by:** Laura R. | Freelance Translator (English - Spanish - English), Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2023 **What do you like best about SurveyMonkey?** It is easy to use, friendly and you have your results easily **What do you dislike about SurveyMonkey?** I don't know why people tend not to answer and avoid this surveys **What problems is SurveyMonkey solving and how is that benefiting you?** For me it's a very friendly way to access to the information needed through a quick an easy survey. ### 25. Easy to Use with Great AI-Powered Survey Creation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about SurveyMonkey?** It's easy to use and there are good features such as the AI powered survey creating **What do you dislike about SurveyMonkey?** Harder to integrate with other platforms than Google Forms **What problems is SurveyMonkey solving and how is that benefiting you?** It allows easy data collection that is sharable and collaborative. It helps with internal communication and information sharing ### 26. User-Friendly with a Clean Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2018 **What do you like best about SurveyMonkey?** I like that SurveyMonkey is user-friendly with a nice interface. It has a clean look and is easy to navigate, which I find really helpful. The initial setup was easy, which I appreciate. **What do you dislike about SurveyMonkey?** Marketed more **What problems is SurveyMonkey solving and how is that benefiting you?** I find SurveyMonkey user-friendly with a nice interface, making it easy to navigate. However, it hasn't solved any specific problems for me or led to any improvements. ### 27. Effortless Survey Creation with Powerful AI Features **Rating:** 5.0/5.0 stars **Reviewed by:** Leanne F. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about SurveyMonkey?** for its ease of use, intuitive interface, and quick survey creation, allowing for fast setup and distribution, plus its powerful features like AI assistance, logic branching, and customization for tailored experiences, **What do you dislike about SurveyMonkey?** poor mobile app, and potential data security/privacy concerns, while also noting limitations in complex design/customization and unhelpful customer support. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps businesses improve the way they run workflows and how to enhance and improve, not only for the business or colleagues, but for everyone as a whole. For me, this benefits me by providing an intuitive and effective platform to collect insights, improve services, and make data-driven decisions in various personal and professional contexts ### 28. Effortless and Quick Surveys, Room for More Free Features **Rating:** 4.0/5.0 stars **Reviewed by:** Moe S. | Cluster Manager **Reviewed Date:** November 05, 2025 **What do you like best about SurveyMonkey?** I appreciate the simplicity of SurveyMonkey, which makes conducting surveys straightforward and efficient. The site is quick and responsive, enhancing the overall user experience. Its ability to replace paper-based surveys is invaluable, streamlining the data collection process significantly. The feature of showing detailed analysis using charts and tables saves me time and allows for a deeper understanding of the survey results. Setting up SurveyMonkey was very easy and hassle-free, making the transition seamless. These aspects combined make SurveyMonkey a valuable tool for sampling opinions about the work environment and new products. **What do you dislike about SurveyMonkey?** The free plan of SurveyMonkey offers very limited services. **What problems is SurveyMonkey solving and how is that benefiting you?** I find SurveyMonkey eliminates paper-based surveys, saving time and providing detailed analysis with charts and tables. Its simplicity and quick responsiveness enhance my user experience. ### 29. Effortless Survey Creation with Powerful Insights and Multi-Channel Reach **Rating:** 4.5/5.0 stars **Reviewed by:** pooja k. | Marketing Director, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about SurveyMonkey?** using pre made templates and question suggestions, i can make surveys to match my brand identity which can make the respondents experience feel consistent. The platform supports multiple channels like email, social media and embedded links making it easy to reach my audience wherever they are. It provides detailed reports, i can filter data, compare segments and export results for deeper insights. **What do you dislike about SurveyMonkey?** sometimes i find limitations on the number of responses and surveys per plan which is frustrating. **What problems is SurveyMonkey solving and how is that benefiting you?** It allows me to make data driven decisions for campaign targeting, measure brand reception and even gather input for product development. Instead of hiring external agencies, i can conduct professional grade surveys in house saving significant budget. ### 30. User-Friendly Surveys That Deliver the Results I Need **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SurveyMonkey?** SurveyMonkey is very user friendly and has options in place to make sure the surveys created function correctly and get the results I'm looking for. **What do you dislike about SurveyMonkey?** Sometimes it's hard to get the reports I want. **What problems is SurveyMonkey solving and how is that benefiting you?** Helping me gather information that allows me to better serve my clients/members. ### 31. User-Friendly Platform That’s Easy to Pick Up **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SurveyMonkey?** Generally the platform is pretty user friendly and easy to pick up after using. **What do you dislike about SurveyMonkey?** No enough features are included in paid packages. For example, with the starter plan, we couldn't customize survey end messaging where respondents didn't qualify. **What problems is SurveyMonkey solving and how is that benefiting you?** It's the survey platform for our clients' needs. ### 32. Effortless Survey Creation with Intuitive Design **Rating:** 5.0/5.0 stars **Reviewed by:** Jorgelina V. | Profesional de inversiones, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2025 **What do you like best about SurveyMonkey?** It’s very easy to use, intuitive, and allows me to create surveys quickly. I like the variety of question types and the clear, organized results it provides **What do you dislike about SurveyMonkey?** Some advanced features are limited to paid plans, and the customization options for design could be more flexible. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me gather feedback efficiently and analyze responses without manual work. It simplifies data collection, organizes results in a clear way, and allows me to make faster, more informed decisions ### 33. Powerful AI Survey Creation and Reliable Data Collection **Rating:** 4.5/5.0 stars **Reviewed by:** prakash m. | Manager - Electrcal (BESS), Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about SurveyMonkey?** Surveymonkey has power AI to create surveys and helps to collect data with reliable questionare. **What do you dislike about SurveyMonkey?** It has high cost for advance feature and limited free access. **What problems is SurveyMonkey solving and how is that benefiting you?** It solves the problem of collecting feedback and data and make it ready to use. This data useful to analyse insights and experiences. ### 34. Easy to Use and Navigate—SurveyMonkey Makes Surveys Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about SurveyMonkey?** Survey monkey is easy to use. And easy to navigate. **What do you dislike about SurveyMonkey?** I don’t have anything negative to say other than you can only get a few responders unless you pay. **What problems is SurveyMonkey solving and how is that benefiting you?** Survey monkey allows you to create surveys for your work or school. ### 35. Intuitive, Fast Surveys with Easy-to-Track Results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about SurveyMonkey?** Surveys and forms are easy to create and just as easy to complete. The whole process feels intuitive and fast, and it simply works. The results are also easy to track. **What do you dislike about SurveyMonkey?** Nothing immediately comes to mind as negative. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey makes it easy to gather feedback from any number of people on virtually any subject with just a few clicks. It’s also very helpful for creating forms that collect information in a consistent, organized order. ### 36. Survey Monkey long time user **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2017 **What do you like best about SurveyMonkey?** For me, SurveyMonkey is the official way of conducting surverys. It is intuitive for user to use the software when needed **What do you dislike about SurveyMonkey?** Clunky and images are inconsistent that don't always show up in emails **What problems is SurveyMonkey solving and how is that benefiting you?** Surveying customers. Like that it maintains historic results ### 37. Easy to Use and Effective—A Great Experience **Rating:** 2.5/5.0 stars **Reviewed by:** Shannon M. | Counselor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about SurveyMonkey?** It is easy to use and with AI... Thanks! **What do you dislike about SurveyMonkey?** Pricing would be an issue if we had to pay for it. **What problems is SurveyMonkey solving and how is that benefiting you?** Intergrations to other people is fast and effective. ### 38. Flexible Question Design **Rating:** 3.0/5.0 stars **Reviewed by:** Alex W. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about SurveyMonkey?** There is quite a bit of flexibility in question design and presentation **What do you dislike about SurveyMonkey?** It can sometimes lack overall professionalism in the name/brand/approach and there are free and paid versions. **What problems is SurveyMonkey solving and how is that benefiting you?** it is helping us gather data and insights so that is helpful ### 39. Easy Setup, Great UX, and Fast Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about SurveyMonkey?** easy to use, good ux and integration, can easily setup new surveys and quickly. The support was quick and helped resolve my issues quickly **What do you dislike about SurveyMonkey?** Pricing feels a bit high compared to the other competitors **What problems is SurveyMonkey solving and how is that benefiting you?** quickly create and setup surveys ### 40. Efficient data gathering **Rating:** 5.0/5.0 stars **Reviewed by:** Suzanne N. | Fundraising Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about SurveyMonkey?** It makes gathering surveys efficiently for my academic work. **What do you dislike about SurveyMonkey?** I can't criticize anything about Survey Monkey. **What problems is SurveyMonkey solving and how is that benefiting you?** it makes gathering data on opinions in a more organized, streamlined fashion. ### 41. Effortless Surveys with Great Customization **Rating:** 4.5/5.0 stars **Reviewed by:** D S. | Director solutions , Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about SurveyMonkey?** Have used Survey Monkey to gather data for events and any survey for the org. It is very easy to set-up, it is both web and mobile, provided good customization options as well as out of the box capabilities such as templates.. **What do you dislike about SurveyMonkey?** Few nice to have enhancements would : off line availability **What problems is SurveyMonkey solving and how is that benefiting you?** Data collection on some of projects we are working with. ### 42. Excellent online tool for feedback and survey management. **Rating:** 5.0/5.0 stars **Reviewed by:** Amit S. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about SurveyMonkey?** Ease of use, able to create multiple survey and feedback. This will help to collect the data and analyze it. This is equipped with the user friendly templates and AI tool to create and launch the survery. **What do you dislike about SurveyMonkey?** Nothing to dislike about this, found this a useful tool. **What problems is SurveyMonkey solving and how is that benefiting you?** Majorly this is helping me to do the quantitative research work, with help of this i can easily create survey and launch it. This response helped to drive the growth of the product and helped in taking the decision. we are also able to determine the user behavior as well. ### 43. User-Friendly and Seamless Across All Platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Nathalie M. | Tax Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about SurveyMonkey?** As a user, SurveyMonkey is very user-friendly and simple to use. It's also compatible with a lot of operating systems **What do you dislike about SurveyMonkey?** There isn't anything that stands out specifically; as is a risk of conducting any survey, sometimes the request will be ignored by the pool sampled or will gather false information **What problems is SurveyMonkey solving and how is that benefiting you?** Survey Monkey is extremely useful for gathering data from the general population for any type of research or if you're looking for feedback ### 44. Effortless Feedback Collection and Clear Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Rohini P. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about SurveyMonkey?** I like how SurveyMonkey makes it easy to gather structured feedback from physicians and clients, it allows for quick survey creation and clear reporting, which is helpful for evaluating recruitment experiences and identifying areas for improvement. It was easy to implement. **What do you dislike about SurveyMonkey?** most useful features require higher-tier plans, which can be costly. Customization and branding options are limited unless you upgrade. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey solves the challenge of collecting structured, reliable feedback efficiently from a wide range of stakeholders. It simplifies survey creation, distribution, and data analysis, which benefits me by allowing me to quickly gather insights from physicians and clients, measure satisfaction. ### 45. Simple and Effective for Feedback Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Luigi P. | Bussiness Developer Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about SurveyMonkey?** I like how easy SurveyMonkey is to use and how quickly you can create and send surveys. The templates and built-in analytics make it simple to collect feedback and understand results without much effort. **What do you dislike about SurveyMonkey?** Some of the best features are locked behind paid plans.It can also feel a bit limiting when you want more customization or advanced reporting without upgrading. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me collect and analyze feedback in a simple, organized way. It makes it easy to turn responses into clear insights, spot trends, and understand what’s working or needs improvement without spending a lot of time on manual analysis. ### 46. Effortless Feedback Collection Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Beth P. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey is straightforward to use and makes it simple to gather valuable feedback from both customers and employees. It offers an efficient way to distribute questionnaires, saving time while still collecting useful responses. **What do you dislike about SurveyMonkey?** There’s honestly very little to complain about—it functions just as it should. **What problems is SurveyMonkey solving and how is that benefiting you?** Gathering survey responses is much simpler now, as there is no need to mail out paper questionnaires or rely on other traditional communication methods. ### 47. Makes Simple, Client-Friendly Surveys Easy **Rating:** 5.0/5.0 stars **Reviewed by:** David F. | Marketing And Business Development Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about SurveyMonkey?** It helps me create simple surveys that are easy for my clients to complete. **What do you dislike about SurveyMonkey?** I wish I was able to edit after posting my surveys **What problems is SurveyMonkey solving and how is that benefiting you?** It helps me get feedback that I can access all in one place ### 48. Easy, Intuitive Survey Creation and Sending **Rating:** 4.0/5.0 stars **Reviewed by:** Megan B. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about SurveyMonkey?** The platform is easy to use and intuitive, making creating and sending surveys straightforward. **What do you dislike about SurveyMonkey?** Some features, like advanced analytics or certain templates, can feel a bit limited unless you upgrade to a paid plan. **What problems is SurveyMonkey solving and how is that benefiting you?** Helps organize and analyze responses efficiently, so you can see trends or insights without manual work. ### 49. Simple, User-Friendly Surveys for Any Skill Level **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about SurveyMonkey?** It’s simple to use, whether you’re a novice or an advanced user. **What do you dislike about SurveyMonkey?** Not much yet. It helps with the surveys we need. **What problems is SurveyMonkey solving and how is that benefiting you?** Getting excellent feedback easily out to distribution lists. ### 50. Effortlessly Manages Tasks with Simple UI **Rating:** 4.5/5.0 stars **Reviewed by:** Kartik B. **Reviewed Date:** February 07, 2026 **What do you like best about SurveyMonkey?** I like how SurveyMonkey is easy to access and very simple to use. The simple UI/UX makes it easy for me to understand, especially when compared to other tools that are often harder to access. Also, the initial setup was very easy, taking maybe just three to four steps. **What do you dislike about SurveyMonkey?** It is easy to use compared to many other products **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me manage my time effectively, allowing me to complete tasks more quickly. ## SurveyMonkey Discussions - [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) - 3 comments, 2 upvotes - [SMS Surveys](https://www.g2.com/discussions/32420-sms-surveys) - 1 comment, 2 upvotes - [Why was survey monkey not paying any rewards to customers ?](https://www.g2.com/discussions/32078-why-was-survey-monkey-not-paying-any-rewards-to-customers) - 3 comments, 2 upvotes - [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) - 9 comments, 2 upvotes - [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) - 5 comments, 2 upvotes - [View SurveyMonkey pricing details and edition comparison](https://www.g2.com/products/surveymonkey/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-07-07+01%3A55%3A15+-0500&secure%5Bsession_id%5D=3ac50cad-feff-48e3-bf55-7b1e3dc240c5&secure%5Btoken%5D=16de9d64c08a72d2a28081835bf489119e756ce6b2f925442e8dcc7de4410855&format=llm_user) ## SurveyMonkey Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 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[Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [Posit Team](https://www.g2.com/products/posit-team/reviews) - [Power BI Solutions](https://www.g2.com/products/power-bi-solutions/reviews) - [Remind](https://www.g2.com/products/remind/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Tremendous](https://www.g2.com/products/tremendous/reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Analytics](https://www.g2.com/products/zoom-analytics/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## SurveyMonkey Features **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Survey Design - Consumer Insights Platforms** - Multi-Use Methodologies - Industry & Locale Adaptability - Behavioral & Adaptive Logic Guidance - Self-Serve Survey Builder - AI Smart Probes **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Audience Access - Consumer Insights Platforms** - Flexible Audience Options - Customer Data Upload - Consumer Panels **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Data Collection - Consumer Insights Platforms** - Rapid Research - Quality Assurance - Mobile / Mixed Mode **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Analytics - Consumer Insights Platforms** - AI-Powered Insights - Qualitative Research Support - Benchmarking & Norms **Collaboration - Consumer Insights Platforms** - Dashboards & Embedded Integrations - Embeddable Reports - Shared Workspaces ## Top SurveyMonkey Alternatives - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,024 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,037 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,912 reviews)