--- title: SurveyMonkey Reviews meta\_title: 'SurveyMonkey Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23901 reviews by the users' company size, role or industry to find out how SurveyMonkey works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 23901 scale: '5' date\_modified: '2026-08-24' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SurveyMonkey Reviews & Product Details Visit Website SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com. * * * Product Website SurveyMonkey Seller [SurveyMonkey](https://www.g2.com/sellers/surveymonkey) Discussions [SurveyMonkey Community](https://www.g2.com/products/surveymonkey/discuss) Languages Supported Arabic, Bengali, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Malayalam, Macedonian, Malay, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Tagalog, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional) Solution Type Best-of-Breed ![Self-Employed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Self-Employed") Used by Self-Employed and 2 others ##### Featured Companies [ ![Self-Employed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Self-Employed") Self-Employed](https://www.g2.com/products/self-employed/reviews)[ ![Accenture](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Accenture") Accenture](https://www.g2.com/products/accenture/reviews)[ ![Fiverr](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fiverr") Fiverr](https://www.g2.com/products/fiverr/reviews) Beta Show More ## Pricing Pricing provided by SurveyMonkey. ### SurveyMonkey Enterprise Contact Us [ View More Pricing Information ](https://www.g2.com/products/surveymonkey/pricing) ## SurveyMonkey Integrations (67) What do users say about integrations? 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DM DEEPAK M. Information Technology Specialist Mechanical or Industrial Engineering Mid-Market (51-1000 emp.) 7/28/2026 "Simple, User-Friendly Surveys with Clear Results" 4.5/5 What do you like best about SurveyMonkey? What I like best about SurveyMonkey is how simple and user-friendly it is. It makes it easy to create professional-looking surveys, customise questions, and share them with others without needing any technical knowledge. The results are also presented clearly, which makes it convenient to understand responses and gather useful feedback quickly. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? dislike about SurveyMonkey is that some useful features are only available in the paid plans, which can feel limiting for occasional users. The free version also has restrictions on the number of questions and responses, and the interface can sometimes feel a little overwhelming when working with more advanced survey options. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? SurveyMonkey helps me collect feedback in an organised and efficient way without having to manage responses manually. It makes it easy to create surveys, reach multiple people, and analyse the results in one place. This saves me time, helps me understand people’s opinions more clearly, and allows me to make better decisions based on real feedback. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ramin E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramin E.") RE Ramin E. Team Lead Marketing Communications Mid-Market (51-1000 emp.) 7/22/2026 "User-Friendly with Strong Analytics, Some Licensing Frustrations" 4.5/5 What do you like best about SurveyMonkey? I use SurveyMonkey to conduct NPS studies for customer satisfaction, and it records this in a systematic way. I like how the platform displays results in bar charts, making it visually appealing. I've been using it since 2018, and it was my first tool of choice. Designing surveys with SurveyMonkey is something I enjoy, especially because the platform handles the mathematics of counting averages and presents the data in a good visual format. Setting up SurveyMonkey was easy, and I find it quite user-friendly. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? I don't like the fact that if I have more than one laptop, the license is linked so strongly to one end user device. I mean, I have several end user devices when at work—one in my home office—and I would want to just have my user account as a committed account and not have to go through registering devices over and over again. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? SurveyMonkey helps me conduct customer satisfaction surveys effectively, displaying results in a systematic way with visually appealing bar charts, and it calculates averages for me. Review collected by and hosted on G2.com. Show More 7/27/2026 Current UserValidated ReviewerSource: G2 invite on behalf of seller ![JoJo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JoJo T.") JT JoJo T. Senior Technical Trainer-BP Automotive Enterprise (\> 1000 emp.) 7/21/2026 "An Excellent Tool for Training Feedback and Continuous Improvement" 4.5/5 What do you like best about SurveyMonkey? What I like best about SurveyMonkey is its ease of use and flexibility. It allows us to quickly create professional surveys, gather feedback efficiently, and analyze responses through clear reporting and dashboards. The platform makes it easy to understand participant feedback, identify trends, and make data-driven improvements to our training programs. I also appreciate the types and customization options available to create engaging and effective surveys. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? For training feedback surveys, I occasionally find that deeper reporting and customization features require higher subscription levels. It would also be helpful if some advanced survey logic and reporting functions were more intuitive for first-time users. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? SurveyMonkey helps us solve the challenge of collecting, organizing, and analyzing feedback from training participants efficiently. Previously, gathering feedback could be time-consuming and inconsistent. With SurveyMonkey, we can quickly distribute surveys, monitor response rates, and gain actionable insights through reporting and analytics. This allows us to identify areas for improvement, measure training effectiveness, and make data-driven decisions that enhance the learning experience for our technicians and stakeholders. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Catherine M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Catherine M.") CM Catherine M. Technical Glue Mid-Market (51-1000 emp.) 7/21/2026 "Flexible, Easy-to-Use Surveys with Strong Analytics and Great Value" 5/5 What do you like best about SurveyMonkey? I really like how flexible SurveyMonkey is. It offers a lot of options, and I appreciate how straightforward they are to understand and use. The drag-and-drop builder and quick-build features are excellent, and I like that I don’t have to worry about anything getting overly technical—everything just works. The analytics are also very helpful, especially because I can review the results and make adjustments based on what they show. My team also felt that SurveyMonkey gave us the best value for the money, with a strong mix of services and features for the price, and it scales well for our small team. From a performance standpoint, we were very satisfied and didn’t run into issues at any point. Our users and respondents also didn’t experience any performance problems. We used the Slack integration to send relevant responses directly to stakeholders, and the setup was super easy and didn’t require any technical assistance. The guides, documentation, and support from SurveyMonkey were great as well, and they made sure we didn’t have any lingering questions or confusion. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? I didn’t directly dislike anything. That said, I did find some of the tabs—and where to locate certain features, options, and toggles—a bit confusing and not very intuitive. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? We use SurveyMonkey to better understand our users’ perceptions of our programs and products. It gives us a solid estimate of overall sentiment. I was especially impressed by the AI feature that provides a sentiment score for open-text responses. In my experience, it’s generally accurate, with only a few scores that were clearly off. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Larissa Ventura V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larissa Ventura V.") LV Larissa Ventura V. Research Project Coordinator Small-Business (50 or fewer emp.) 7/17/2026 "Nice tool, but communication regarding prices could be more honest." 4/5 What do you like best about SurveyMonkey? It features some helpful tools for a basic research, and the pricing for the basic montly individual plan is affordable SurveyMonkey offers smart features such as question suggestions, survey templates, skip logic, answer validation, response transfer between questions, and automatic data analysis with charts and filters. These features can make survey design and analysis more efficient, although many of the more advanced automation tools are restricted to paid plans. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? 1 - Misleading advertising: it is unclear what you actually get for your money. You perform a basic upgrade only to discover that certain features are still locked behind more expensive plans. Simply labeling a feature "premium" isn't enough, you have to be specific. 2 - Technical issues linking apps (during synchronization with a Google Sheets spreadsheet) and no support at all 3 - More than 3 days waiting for a reply by email (still dont get it) because of the problem related above. There is no "support" (or the "support@surveymonkey.com" is wrong) Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? We are conducting a business feasibility study, and Survey Monkey is proving useful as an initial piece of basic research. Review collected by and hosted on G2.com. Show More 7/21/2026 Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Claire R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claire R.") CR Claire R. Communications Director Small-Business (50 or fewer emp.) 7/21/2026 "Straightforward, Budget-Friendly Surveys with Flexible Question Types" 5/5 What do you like best about SurveyMonkey? Survey Monkey is very straightfoward to use during the building phase. I send surveys every month and it's easy to duplicate my existing survey and amend it using a variety of item types. I've used platforms like Qualtrics before and they're needlessly confusing and more survey engine power than we need. SurveyMonkey is perfect for our small company to send professional surveys with diverse item types on our budget. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? While I like the in-site user analysis experience, including that it shows both tables and charts of the same item, I find the exports to be very cluttered and hard to manipulate. It could be because of the item types I use, but I can't just export and then circulate the sheet. It always needs considerable refining to make it understandable. I find Google forms exports to be much clearer and more ready-to-share. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? SurveyMonkey helps us send a high volume of surveys while keeping subscription costs affordable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Matthew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew S.") MS Matthew S. Marketing Manager Marketing and Advertising Mid-Market (51-1000 emp.) 7/20/2026 "Helps me get useful feedback without the faff" 5/5 What do you like best about SurveyMonkey? I like best that SurveyMonkey makes it simple to build surveys quickly and get clear results without a lot of extra work. The templates and AI features save time, and the reporting tools make it easy to turn responses into something useful. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? I dislike that SurveyMonkey’s pricing and feature limits can feel restrictive, especially when you move beyond very simple surveys. Many of the options you naturally expect to use, like certain question types, higher response limits, or exporting data, sit behind higher‑tier plans, which can be frustrating when you are just trying to run straightforward internal or community surveys. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? SurveyMonkey is helping us solve the challenge of gathering structured feedback from staff, partners, and our wider community in a consistent way. Instead of juggling ad‑hoc forms, emails, and spreadsheets, we can build surveys in minutes using templates and AI suggestions, then share them via links or email. This has significantly reduced the time it takes to launch a survey and collect responses, and the built‑in reporting makes it easy to spot trends and share clear summaries with stakeholders. Overall, it’s made our feedback and evaluation process more efficient, more consistent, and much easier to scale across different projects and campaigns. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CV Connie V. Development Assistant Small-Business (50 or fewer emp.) 7/20/2026 "Reporting and Data Export" 5/5 What do you like best about SurveyMonkey? Very easy to navigate through the options and create surveys from scratch, or copy and paste. One of the best features for me is that I can share a survey with co workers. Exporting data is also important to me. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? I’d like the export function to include more options. Right now, I have to delete blank columns and rows after exporting. I can live with removing blank rows, but blank columns that aren’t part of the survey shouldn’t be exported into the spreadsheet in the first place. I’m hoping there’s an option available—something like a setting or a button—that would automatically eliminate these empty columns (and ideally the blank rows as well). I export a large amount of data in the spring, and I ended up creating a separate spreadsheet that imports the export, then sorts it and removes the unwanted columns and rows with the push of a button, just so I’m not repeating the same steps thousands of times. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? N/A Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Vannaro D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vannaro D.") VD Vannaro D. Analyste des politiques junior Small-Business (50 or fewer emp.) 7/17/2026 "Fast, Reliable, and Feature-Rich Survey Creation with SurveyMonkey" 4.5/5 What do you like best about SurveyMonkey? I really enjoy using SurveyMonkey because it’s fast, reliable, and easy to use. It provides a wide range of powerful features at a reasonable price, which makes it straightforward to create surveys, distribute them, and analyze the results. I also appreciate how seamlessly it integrates with other tools and platforms, helping me streamline my workflow and stay productive. SurveyMonkey’s smart features, such as automated survey distribution, response collection, and built-in analytics, help save time and simplify data gathering. However, I found that some automation and customization options are limited compared to other platforms. While the reporting tools are useful, creating more complex surveys or visually engaging experiences can require additional effort and manual work. SurveyMonkey’s smart features, such as automated survey distribution, response collection, and built-in analytics, help save time and simplify data gathering. However, I found that some automation and customization options are limited compared to other platforms. While the reporting tools are useful, creating more complex surveys or visually engaging experiences can require additional effort and manual work. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? While SurveyMonkey provides solid survey capabilities, I’ve found it falls short when it comes to advanced customization and flexibility in visual design. When I try to create more sophisticated or strongly branded surveys, the available options can feel limiting. On top of that, the survey-building process sometimes comes across as time-consuming and a bit cumbersome. A more versatile interface, along with greater freedom in design and layout, would go a long way toward improving the overall user experience. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? N/a Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller DA Danielle A. Scholarship Coordinator & Youth Strategies Manager Mid-Market (51-1000 emp.) 7/16/2026 "Easy-to-Navigate UI with Powerful Customization" 4.5/5 What do you like best about SurveyMonkey? The UI is so easy to navigate through. We have utilized SurveyMonkey for both surveys and event registration when we needed to put a cap on the number of attendees. The customization is great and I like that we can upload things that are needed for multiple surveys versus having to individually set things up each time. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? I wish I could duplicate settings when duplicating a survey. I love the fact that I can make so many customizations to my surveys but dislike that I can't duplicate the settings. I had to set up 12 surveys that had the same settings with the exception of a few words within the survey, the date, and the number of replies. Instead of being able to just change those things, I had to completely set up the settings again for each one, which was very time consuming. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? We are able to put a limit on our event attendance - something that we have not been able to find for a good price. It has met the needs that we needed just because we thought outside of the box! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about SurveyMonkey? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SurveyMonkey ](https://www.g2.com/products/surveymonkey/discussions/new) GU Guest User • Last activity 7 months ago What is SurveyMonkey Market Research Solutions used for? 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) ![Samantha D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha D.") SD Samantha Davis • Last activity over 5 years ago What is the best way for me to utilize SurveyMonkey to create reviews/polls of my customer service ? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-the-best-way-for-me-to-utilize-surveymonkey-to-create-reviews-polls-of-my-customer-service) [ View all Discussions ](https://www.g2.com/products/surveymonkey/discuss) ## Pricing Options Pricing provided by SurveyMonkey. ### SurveyMonkey Enterprise Contact Us ### Premier $139.00 1 user Per Month ### Advantage $39.00 1 user Per Month [ View More Pricing Information ](https://www.g2.com/products/surveymonkey/pricing) SurveyMonkey Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-market-research.png "Product Avatar Image") Qualtrics Market Research 4.4/5(3,018) [ Compare Now ](https://www.g2.com/compare/qualtrics-market-research-vs-surveymonkey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1a15c569377490b264a25ebf2db4cd56/alchemer-survey.png "Product Avatar Image") Alchemer Survey 4.4/5(956) [ Compare Now ](https://www.g2.com/compare/alchemer-survey-vs-surveymonkey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3189487dc2131b54d5ff7c0edef7f9d5/typeform.png "Product Avatar Image") Typeform 4.5/5(1,017) [ Compare Now ](https://www.g2.com/compare/surveymonkey-vs-typeform) ##### ##### SurveyMonkey Features Feedback Sources Surveys Survey Management Survey Builder Customizable Questions Templates Survey Customization Question Branching Branding Multimedia Support Survey Insights Reporting & Analytics BI Tools Integration Data Exporting [ View More Features ](https://www.g2.com/products/surveymonkey/features) ## Top-Rated Alternatives [ ![SurveySparrow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveySparrow") SurveySparrow 4.4/5(2,068) ](https://www.g2.com/products/surveysparrow/reviews) [ ![Jotform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jotform") Jotform 4.7/5(5,461) ](https://www.g2.com/products/jotform/reviews) [ ![Qualtrics Market Research](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Market Research") Qualtrics Market Research 4.4/5(3,018) ](https://www.g2.com/products/qualtrics-market-research/reviews) [ View All Alternatives ](https://www.g2.com/products/surveymonkey/competitors/alternatives) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics) [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Is hackajob worth it for recruiters and talent acquisition partners who want a trusted platform, based on user reviews?](https://www.g2.com/discussions/is-hackajob-worth-it-for-recruiters-and-talent-acquisition-partners-who-want-a-trusted-platform-based-on-user-reviews)[Best budgeting platforms for multi-department collaboration](https://www.g2.com/discussions/best-budgeting-platforms-for-multi-department-collaboration)[Which contractor payment platforms meet GDPR and local data protection requirements for companies paying contractors in the EU without putting legal at risk?](https://www.g2.com/discussions/which-contractor-payment-platforms-meet-gdpr-and-local-data-protection-requirements-for-companies-paying-contractors-in-the-eu-without-putting-legal-at-risk) [What are the best grant management software platforms for mid-market companies needing fast rollout without extensive IT overhead?](https://www.g2.com/discussions/what-are-the-best-grant-management-software-platforms-for-mid-market-companies-needing-fast-rollout-without-extensive-it-overhead)[Which aviation MRO platforms are most trusted by maintenance engineers based on user reviews?](https://www.g2.com/discussions/which-aviation-mro-platforms-are-most-trusted-by-maintenance-engineers-based-on-user-reviews)[Pros and Cons Details](https://www.g2.com/products/surveymonkey/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)