--- title: SurveyMonkey Reviews meta_title: 'SurveyMonkey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23821 reviews by the users' company size, role or industry to find out how SurveyMonkey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 23821 scale: '5' date_modified: '2026-07-21' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SurveyMonkey Reviews **Vendor:** SurveyMonkey **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 23,821 ## About SurveyMonkey SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com. ## SurveyMonkey Pros & Cons **What users like:** - Users value the **ease of use** of SurveyMonkey, finding it simple and quick to create surveys effortlessly. (376 reviews) - Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills. (171 reviews) - Users find SurveyMonkey's **intuitive design** makes creating surveys straightforward and user-friendly, enhancing their experience. (121 reviews) - Users value the **simplicity of SurveyMonkey** , appreciating its ease of creating and analyzing surveys without technical skills. (114 reviews) - Users find SurveyMonkey **easy to use** , appreciating its free basic features and effective feedback collection. (96 reviews) - Users appreciate the **easy setup** of SurveyMonkey, allowing for a seamless account creation experience with Gmail. (89 reviews) - Users love the **handy pre-built templates** of SurveyMonkey, which simplify survey design and enhance analysis efficiency. (88 reviews) - Features (86 reviews) - Efficiency (82 reviews) - Customer Support (73 reviews) **What users dislike:** - Users find **SurveyMonkey to be expensive** , especially when seeking customization and more robust features beyond the basics. (116 reviews) - Users find the **limitations in the free plan** restrictive, hindering value and necessitating an upgrade for advanced features. (91 reviews) - Users find **survey issues** with outdated workflows and limited customization options that hinder the overall experience. (79 reviews) - Users find the **limited features** in SurveyMonkey's free and lower-tier plans restrict their ability to gain insights. (70 reviews) - Users feel the **limited customization options** in SurveyMonkey restrict their ability to create effective surveys. (62 reviews) - Restrictions (46 reviews) - Users are disappointed by the **missing features** in SurveyMonkey, limiting customization and accessibility for their surveys. (37 reviews) - Limited Questions (35 reviews) - Users feel the **limited options** in SurveyMonkey restrict their survey designs and response visibility significantly. (33 reviews) - Not Intuitive (33 reviews) ## SurveyMonkey Reviews ### 1. Efficient, Compliant Surveys with Some Integration Hurdles **Rating:** 3.5/5.0 stars **Reviewed by:** Tamara N. | Head of Quality & Compliance , Food Production, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about SurveyMonkey?** I appreciate SurveyMonkey for its simplicity, reliability, and strict GDPR compliance, which are crucial for our work in organic food production and quality compliance in Germany. The prebuilt template library is a huge time-saver, allowing us to quickly create consistent surveys for quality checks, supplier audits, and customer feedback without needing to start from scratch. I love the customizable but straightforward logic and branching, which makes our compliance workflows more efficient by tailoring questions based on previous answers. The analytics and reporting features make it easy to spot trends in product quality, production safety, or customer satisfaction, enabling quick action to address issues. The initial setup was straightforward and intuitive, allowing us to create user accounts and build our first surveys within hours, without the need for specialized IT support. **What do you dislike about SurveyMonkey?** The built-in template options for food safety, organic certification, and supplier audits are limited, so we still must build many compliance-focused surveys from scratch. The offline response functionality is weak—our production and warehouse staff often work in areas with poor internet, and unfinished responses sometimes fail to sync properly. We’d also like more granular export and formatting controls for audit documentation; currently we spend extra time adjusting reports to meet German certification standards. Additionally, some advanced logic rules can be slow to apply in longer compliance surveys, and integration with our internal quality management system requires manual workarounds rather than native connections. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to standardize feedback collection, replacing paper forms with GDPR-compliant digital surveys, which prevents data loss. It helps catch quality risks in production early and streamlines customer feedback to enhance products. The platform saves us time and ensures compliance with German food safety standards. ### 2. Complete and Reliable Platform for Job Applications **Rating:** 5.0/5.0 stars **Reviewed by:** T J. | Ingeniero de Proyectos, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about SurveyMonkey?** I think SurveyMonkey is a very comprehensive and professional platform. The part I love is that you can track your experience even after having previously completed a survey. I also really like how you can share past experiences and achievements, which is useful for future applications. Additionally, I find the setup of SurveyMonkey quite intuitive and well-explained, with many tools to provide guidelines on the experience you want to record. It is extremely practical and reliable in resolving responses and verification to prevent plagiarism. **What do you dislike about SurveyMonkey?** I believe that the ratings in some cases are not the most appropriate or expected, and they do not get updated over time. Once you register with a user, the experience remains permanent and does not reflect improvements. It may also be necessary to change users to apply for a new vacancy. **What problems is SurveyMonkey solving and how is that benefiting you?** I find that SurveyMonkey is extremely practical and reliable in resolving responses, ensuring there is no plagiarism and allowing activities to be answered on time and in the correct manner. ### 3. Flexible Survey Creation for Every Need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** The flexibility to be able to produce a variety of different types of surveys **What do you dislike about SurveyMonkey?** I honestly have not found a downside yet except it could have more built in AI features to help summarize written content as we relied heavily on this for our last survey. We ended up exporting and paying for claude. **What problems is SurveyMonkey solving and how is that benefiting you?** it is solving the fact that we don't know what the people in our community WANT until we ask them! it gives us a user friendly platform which is trusted in order to deliver on some of our key 2026 objectives ### 4. SurveyMonkey Makes Creating Surveys and Analyzing Results Fast and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Grishma G. | Admin, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about SurveyMonkey?** What I like best about SurveyMonkey is how easy it is to go from idea to usable data without needing much technical skill. The interface is intuitive, so you can quickly build surveys using templates or customize your own with different question types. Another big strength is its built-in analytics—it automatically summarizes responses with charts and insights, which saves a lot of time compared to manually analyzing data. It also integrates well with other tools, making it practical for both small projects and more professional use. Overall, it strikes a good balance between simplicity and powerful features, which is why it’s popular for everything from quick feedback forms to more structured research. **What do you dislike about SurveyMonkey?** One downside of SurveyMonkey is that many of its most useful features are locked behind paid plans. Things like advanced logic, detailed analytics, and even viewing full response data can be quite limited on the free tier, which can feel restrictive. Another issue is pricing—it can get expensive compared to some alternatives, especially if you only need it for occasional use. For individuals or small teams, the cost doesn’t always feel justified. Some users also find the customization options a bit limiting. While it’s easy to use, that simplicity can come at the expense of flexibility if you want highly tailored survey designs or more complex workflows. Lastly, exporting and managing data can sometimes feel clunky, particularly when dealing with larger datasets or trying to integrate results into other tools. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey is mainly solving the problem of **collecting, understanding, and acting on feedback at scale**—something that’s traditionally slow, expensive, and messy. Here’s how that translates into real benefits: **1. Turning opinions into usable data** Instead of guessing what people think, it lets you quickly gather structured feedback from customers, employees, or users. This helps you make decisions based on real data rather than assumptions. ([Wikipedia][1]) **Benefit to you:** You can make more confident decisions (e.g., improving a product, service, or experience) without relying on guesswork. --- **2. Saving time and cost on research** Traditional research methods (like focus groups or manual interviews) take a lot of time and money. SurveyMonkey simplifies this by letting you create surveys, distribute them, and analyze results in one place. **Benefit to you:** You get insights much faster and cheaper, which is especially useful for quick projects or tight deadlines. --- **3. Reducing the risk of bad decisions** By collecting feedback early—like during product development—you can test ideas before fully committing. Research shows gathering user insights early helps avoid costly mistakes later. ([surveymonkey.com][2]) **Benefit to you:** You can catch issues early and avoid investing time or money into ideas that won’t work. --- **4. Understanding your audience better** It helps identify customer needs, preferences, and pain points through surveys, segmentation, and feedback analysis. **Benefit to you:** You can tailor your approach (marketing, products, or services) to what people actually want, not what you assume they want. --- **5. Measuring performance and satisfaction** You can track things like customer satisfaction, brand perception, or employee engagement over time. ([surveymonkey.com][3]) **Benefit to you:** You can see what’s working, what’s not, and where to improve—making progress more measurable. --- **In short:** SurveyMonkey solves the problem of **“I need reliable feedback, fast”**, and benefits you by helping you **make smarter decisions, reduce risk, and save time**. [1]: https://en.wikipedia.org/wiki/SurveyMonkey?utm_source=chatgpt.com "SurveyMonkey" [2]: https://www.surveymonkey.com/market-research/resources/how-to-perform-product-research/?utm_source=chatgpt.com "How To Perform Product Research | SurveyMonkey" [3]: https://www.surveymonkey.com/learn/market-research/brand-equity/?utm_source=chatgpt.com "Brand Equity: Definition And How To Measure | SurveyMonkey" ### 5. Great Summary Reports and a Strong Presentation Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Sree w. | Head of Employee Experience, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** The overall summary report and presentation dashboard is good **What do you dislike about SurveyMonkey?** While I use multiple user accounts, i still couldn't block another user from seeing what my survey form is all about. On top of that, there is no customer support immediately ready to assist **What problems is SurveyMonkey solving and how is that benefiting you?** Multiple survey in simple clicks and limits are quite a lot ### 6. Costly with Limited Features for Small Groups **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about SurveyMonkey?** I like that SurveyMonkey allows for multiple options when creating survey questions, such as multiple choice and long-form answers. It made our survey more complete in what we were looking for to receive input from our members. **What do you dislike about SurveyMonkey?** I didn't like the limitations and cost of needing a subscription. The price seemed exorbitant for having more than 10 questions and more than 25 responses. For small businesses or groups, this cost is much too high to continue using. Plus, when the subscriptions ended, I lost access to the additional responses I paid to receive through our timeframe. I understand why but think that once the subscription was paid, the user should keep the access to the information gained during that subscription period. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey solves having a central location for both taking the survey and gathering all responses. ### 7. Terrific for getting feedback. I think as the app has grown people trust it more now. **Rating:** 5.0/5.0 stars **Reviewed by:** Christina A. | Software Applications Training, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about SurveyMonkey?** I enjoy using Survey Monkey for Gathering data, Analytics and the like. Increased options for pulling data has been helpful. And it's trusted which is more than I can say about a lot of other apps. **What do you dislike about SurveyMonkey?** I haven't found a downside and have not gone to another app when I need feedback. I continue to use Survey Monkey. **What problems is SurveyMonkey solving and how is that benefiting you?** Understanding customer pain points and identifying what we need to work on in order to create a better product. I also use this in-house to get a feel for employee satisfaction and up skills needed to improve the business. ### 8. Still the best survey platform I’ve used so far **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2023 **What do you like best about SurveyMonkey?** I find the branching feature to be very intuitive to build and to cross-check afterwards. **What do you dislike about SurveyMonkey?** It's still not the most affordable option - I think it's worth the cost given the features and benefits. We really appreciate the analytics and how intuitive it is to build complex surveys quickly and use the features throughout the year, but if we were on a tighter budget/used the features less frequently we'd have to examine the cost. **What problems is SurveyMonkey solving and how is that benefiting you?** It lets us collect feedback and registration information effectively and quickly and also has many options to visualize the data and pull out insights. ### 9. Great for Running Surveys and Competency Tests After Group Trainings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** The ability to do surveys or competency tests for our organization after doing group trainings. **What do you dislike about SurveyMonkey?** Not being able to sign in from different locations, because I work from multiple different locations with our organization. We have 7 locations and I work at each one, so the limits on ISP's is inconvenient, and in my opinion, unnecessary. **What problems is SurveyMonkey solving and how is that benefiting you?** The ability to do competency tests, which were much more difficult to do with our biweekly trainings. Also we are able to make surveys much easier and see direct feedback with good accuracy and insights. ### 10. Anonymous Event Feedback Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Emily B. | Marketing Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** Gathering feedback from events that I've done and having anonymous links so people can trust leaving honest feedback. **What do you dislike about SurveyMonkey?** Analyzing the results and/or downloading to an export isn't always smooth. **What problems is SurveyMonkey solving and how is that benefiting you?** It has helped me manage tickets for events and get honest feedback regarding events I've done. It's also super easy to send out links to our entire company. ### 11. User-Friendly Surveys and Reporting, But Advanced Customization Feels Limited **Rating:** 3.5/5.0 stars **Reviewed by:** Michael M. | Help Desk, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about SurveyMonkey?** What I like best about SurveyMonkey is how simple and user-friendly it is for creating surveys and collecting feedback. I also like the variety of templates and reporting tools, which make it easy to analyze responses and organize data efficiently. **What do you dislike about SurveyMonkey?** One thing I dislike about SurveyMonkey is that some useful features are limited to paid plans, which can make the free version feel restrictive. I've also found that customizing surveys beyond the basic options can sometimes be a little difficult. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps solve the problem of collecting feedback and organizing responses in an efficient way. It benefits me by making it easier to gather opinions, analyze data quickly, and make more informed decisions for projects, assignments, and team activities. ### 12. Easy-to-Use Survey Platform That Boosts Completion Rates **Rating:** 5.0/5.0 stars **Reviewed by:** Todd W. | CEO Co-Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about SurveyMonkey?** An easy-to-use platform with plenty of options to conduct more advanced surveys. The completion rates tend to be higher when I use this platform. **What do you dislike about SurveyMonkey?** There are some limitations to the survey result analysis you can complete within the tool. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey lets me quickly gather feedback, whether it's post-event feedback, product input or something else. The easy-to-use interface makes it quick and reasonable to set up. ### 13. Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2022 **What do you like best about SurveyMonkey?** I like how user friendly it is. In a few seconds, I can use survey monkey for exactly what I need. We were able to use it for the Arkansas State Fair, one of our clients, that wanted feedback from their visitors. **What do you dislike about SurveyMonkey?** Maybe include more free options when building a survey. But I don't really have much to dislike. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps with company-wide questions and issues I need answers for almost immediately. It saves the work of having to duplicate the same survey over and over. I've used it for our automotive clients and state fair clients. ### 14. Beginner-Friendly Surveys That Are Easy to Build and Share **Rating:** 4.5/5.0 stars **Reviewed by:** Grace S. | Marketing Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** That it is beginner friendly. I was creating a survey about guest experience to send to recent guests and it was easy to build and share. **What do you dislike about SurveyMonkey?** I had some feedback that some people weren't able to fill out the survey on their phones. **What problems is SurveyMonkey solving and how is that benefiting you?** They are helping us to improve our guest experience ### 15. Easy One-Response Surveys That Keep Feedback Clean **Rating:** 4.0/5.0 stars **Reviewed by:** Cassandra R. | Group Exercise Instructor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** That I can send surveys out and people can only do one response. **What do you dislike about SurveyMonkey?** The cost is a factor. It's a little on the expensive side to get some needed features. **What problems is SurveyMonkey solving and how is that benefiting you?** Easy links and like I said previously about people only getting to submit 1 response. We've had issues with other platforms that allow multiple responses. ### 16. Easy to Use with Great Survey Output **Rating:** 4.0/5.0 stars **Reviewed by:** Shanita B. | Training Certification Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** Survey Monkey is easy to use, and I really appreciate the output it provides. **What do you dislike about SurveyMonkey?** I could use more help when Creating and Editing new design Templates. When it comes to Branching **What problems is SurveyMonkey solving and how is that benefiting you?** Helps us stay in contact with all shareholders to learn what we are doing right as well as what we are doing wrong. ### 17. SurveyMonkey Makes It Easy to Gather Valuable Feedback in Healthcare settings **Rating:** 5.0/5.0 stars **Reviewed by:** Douglas F. | Director of Compliance, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** I use the surveys for both new hire orientations, employee satisfaction surveys and client overall impression surveys. Very easy to setup and use to gain valuable feedback. **What do you dislike about SurveyMonkey?** Nothing to report on dislikes. Survey Monkey serves me well with what they have to offer. **What problems is SurveyMonkey solving and how is that benefiting you?** I am unclear of any issues that they are working on. ### 18. Easiest way to access information on various softwares or products **Rating:** 5.0/5.0 stars **Reviewed by:** Nelson R. | Legal Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SurveyMonkey?** What I like best about Survey Monkey is that you are able to find what other users think of basically any product or service that exists. It allows me to browse what options I have and pick the one that I think is best for me based off of the reviews others have shared. **What do you dislike about SurveyMonkey?** Sometimes it can be difficult to wade through all of the options, as there can be an overwhelming amount to choose from. **What problems is SurveyMonkey solving and how is that benefiting you?** Reaching a group of people with questions we'd like to see answers to. It allows us to build data very quickly and reliably, while removing a lot of the leg work of trying to contact people in a more traditional method. ### 19. Surveying for immediate needs **Rating:** 3.5/5.0 stars **Reviewed by:** Brittany T. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about SurveyMonkey?** Ease of use of platform. I can log into the platform and easily and quickly put together a survey. **What do you dislike about SurveyMonkey?** Most satisfaction templates are needed. The types of surveys I distribute most are tied to satisfaction so more templates would be helpful. **What problems is SurveyMonkey solving and how is that benefiting you?** We use this survey internally to gauge availability and satisifcation from students and staff. ### 20. Intuitive Surveys Made Easy, Could Benefit From Account Management Tweaks **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I like that SurveyMonkey makes designing surveys easy and has a very clear and easy-to-understand user interface. It's easy to find what you're looking for, and the surveys use a drag-and-drop method with logical rules that make sense. The initial setup was also very easy. **What do you dislike about SurveyMonkey?** I find the process for downgrading from a team to an individual plan could be improved, as well as the process for changing the primary account owner. For the primary account owner, you have to transfer all surveys to the main account, then delete the secondary account, then change the primary account email. This is cumbersome. It would be easier if the primary account holder could just transfer ownership directly. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey makes designing surveys easy, helps me collect responses effortlessly, and analyze data efficiently. ### 21. Consumer-Friendly Tool for Easy Large-Scale Questionnaires **Rating:** 5.0/5.0 stars **Reviewed by:** Magda K. | Marketing Research Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about SurveyMonkey?** Because it’s more consumer-friendly, and it makes it easy to create questionnaires for large research projects. **What do you dislike about SurveyMonkey?** The survey design templates can sometimes feel repetitive. **What problems is SurveyMonkey solving and how is that benefiting you?** Survey monkey helps me collect and analyze feedback from customers, and it also helps me measure NPS and satisfaction. It provides actionable insights that support business decisions. ### 22. SurveyMonkey Is Incredibly Intuitive—Launched My Survey in About 30 Minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I typically struggle learning new platforms and SurveyMonkey was probably the easiest, most intuitive products I've used. Didn't need to try and contact support or dig up a bunch of help articles. Launched it in 30 minutes or something. **What do you dislike about SurveyMonkey?** I had a hard time with the audience recruitment feature. Couldn't navigate my way to using it so have gone with a third party for recruitment. **What problems is SurveyMonkey solving and how is that benefiting you?** We launched a new SaaS product and we're learning a ton from having users test the product and then come to survey monkey to leave feedback. ### 23. User-Friendly and Efficient, But Pricey for Educational Use **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I like that SurveyMonkey is very user-friendly and it's quick to deploy. It helps to deliver surveys much faster and quicker, providing data that answers the questions I have. The initial setup was also very easy, which I appreciated. **What do you dislike about SurveyMonkey?** I find the cost of SurveyMonkey has increased quite a bit in the last few years, and I also feel there's a lack of multiple tools specifically tailored to university-level needs. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to deliver surveys much faster and in multiple formats, so students can access the information they need quickly. ### 24. This is very useful for the data collection **Rating:** 4.5/5.0 stars **Reviewed by:** MAHARISHI P. | Assistant Professor, Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about SurveyMonkey?** Same as previous one. When we work in the forum will get a good feel and be able to complete our tasks without having difficulties. **What do you dislike about SurveyMonkey?** New looking good.Some parts are a little difficult to understand. **What problems is SurveyMonkey solving and how is that benefiting you?** Compare to other platforms like google Forms etc. this is very good to access. Data storing capacity is also very good. ### 25. Effective Survey Tool for Target Audience Insight **Rating:** 4.0/5.0 stars **Reviewed by:** Doug M. | Business Acquisition Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about SurveyMonkey?** I like the fact that I can add pre-populated questions as well as open field questions. These features make it valuable for me because I'm trying to survey my audience and figure out their pain points. The open field allows me to get direct feedback. **What do you dislike about SurveyMonkey?** Honestly, there aren't many things that don't work well for me with SurveyMonkey. I think it does a pretty good job overall. If there was an easy way to make the process a little bit easier, that would be an improvement. Also, I would rate the ease of setup about a five out of ten, with ten being very difficult. It's not particularly easy, but it wasn't particularly hard either. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to poll my email list, helping me figure out their pain points and what products or services I can offer. I like that I can add pre-populated and open field questions for direct feedback. ### 26. Great for Engaging Groups; Challenging Initial Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia F. | Author/Speaker, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about SurveyMonkey?** I really like the ease of usability with SurveyMonkey. It's so easy for so many people to use, including a lot of senior citizens who are able to use it as well. This makes it a great tool for different groups. **What do you dislike about SurveyMonkey?** I think it might be that the initial setup was difficult for people to download. And after that, once they learn, they felt like it was very easy. It wasn't easy at all. People didn't know how to download it. They had a difficult time again. They were senior citizens. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me decide which events to start by taking polls. As the head of a book club, I use it to send 12 books for selection. It's easy for all, even senior citizens. ### 27. Easy to Use and Intuitive—A Long-Time Favorite **Rating:** 4.5/5.0 stars **Reviewed by:** Alejandra S. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2026 **What do you like best about SurveyMonkey?** Easy to use and very intuitive. I’m also used to it, since I’ve been using it for a very long time. **What do you dislike about SurveyMonkey?** Reports are very ugly. Now I use AI to make them pretty and change the colors of the graphs but before it was a nightmare. **What problems is SurveyMonkey solving and how is that benefiting you?** Research. Organizational culture surveys, 360, ### 28. Survey Monkey Makes It Easy to Launch Surveys Fast **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about SurveyMonkey?** I like the new templates and how they are using questions that have been proven to work well. It cuts down on time and doing multiple surveys to get the right responses. **What do you dislike about SurveyMonkey?** The quantity of responses with the unpaid version remain to be a limitation. **What problems is SurveyMonkey solving and how is that benefiting you?** When we wanted to find out about our customer base and what we can do and update for the future, we were able to set up a survey to be sent out to our email list within good time to be able to analyze and implement any changes. ### 29. Fast, Easy Survey Creation with Helpful AI Tools and HubSpot Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** Easy to create surveys quickly (especially with the new AI tools) and distribute them easily. The integration with HubSpot has also been great for our company. I find the UX of the survey builder to be great, but the UX of the homepage/admin page is a bit confusing. **What do you dislike about SurveyMonkey?** It's hard to find your list of surveys on the homepage. I don't know why the UX has been changed to be so difficult to navigate. **What problems is SurveyMonkey solving and how is that benefiting you?** Biannual NPS survey, internal employee surveys, post-event surveys, screening for product upgrade readiness amongst our customers. ### 30. Easy-to-Use Survey Creation at a Reasonable Price **Rating:** 5.0/5.0 stars **Reviewed by:** Andreas B. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about SurveyMonkey?** it is easy to use, easy to create a survey, the pricing is reasonable **What do you dislike about SurveyMonkey?** results overview could not be found intuitively. There is room for improvement. **What problems is SurveyMonkey solving and how is that benefiting you?** it is easy to create surveys and those are easy to use for the users taking part so we can understand what our members need. ### 31. So Many Options—SurveyMonkey Helps Us Capture Everything **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel M. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** We use SurveyMonkey alot for all sorts of things for our team- it has so many options available to help capture everything **What do you dislike about SurveyMonkey?** Nothing- at times theres updates that I am unsure how to use as I am used to the old way **What problems is SurveyMonkey solving and how is that benefiting you?** RSVPs - capturing staff input, feedback from families- literally everything ### 32. Versatile Testing Options for Every Format **Rating:** 5.0/5.0 stars **Reviewed by:** Theresa A. | Program manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I really like all the testing options available, like multiple-choice, narrative, and similar formats. **What do you dislike about SurveyMonkey?** Sometimes it requires a “code” to log in. **What problems is SurveyMonkey solving and how is that benefiting you?** We use it for pre- and post-testing when we conduct trainings. The report provides a detailed analysis of the scores, which makes it easier to review results and track progress. ### 33. Employee Workplace Experience Survey **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** View overall response rates. See charts and graphs automatically created from responses. Filter responses by department, role, location, or any custom question. Compare groups (for example, CSRs vs. Technicians). Identify trends and common themes **What do you dislike about SurveyMonkey?** The downside is that the generic Web Link isn't tied to a specific recipient. **What problems is SurveyMonkey solving and how is that benefiting you?** Measuring whether new SOPs are easier to follow. Checking if communication from leadership is clear. Identifying process bottlenecks that multiple employees experience. Recognizing teammates who exemplify your company values. Tracking employee engagement as your team and processes evolve. ### 34. AI-Enhanced Surveys Make Event Planning Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Mai M. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about SurveyMonkey?** I find SurveyMonkey to be such a user-friendly platform, and I really enjoy the AI-generated surveys that can be created with a single prompt. My clients are already familiar with the platform, which is a plus. The templates work great, but I find the AI options become highly customized and tailored to my specific event follow-up questions, which is incredibly helpful. The initial setup was an absolute breeze! **What do you dislike about SurveyMonkey?** I used to only use the templates, which were fine, but I find the AI generated surveys appear to be more customized and curated. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey provides immediate feedback for event analysis, helping share event success or challenges. It's user-friendly and familiar to clients. The AI-generated surveys are highly customized, accommodating unique event nuances and tailored follow-ups, which is essential as I work across various sectors. ### 35. Quick, Cost-Effective Survey Setup with SurveyMonkey **Rating:** 4.0/5.0 stars **Reviewed by:** Winnie L. | VP – HRSS & Corporate Systems, Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SurveyMonkey?** It is quick to setup Survey in SurveyMonkey especially using survey bank and cost effective compared with other survey products **What do you dislike about SurveyMonkey?** It lacks advanced features for creating customized surveys. The GUI can be enganced as well **What problems is SurveyMonkey solving and how is that benefiting you?** It helps us to get quick survey for post purchase feedback and identify problems up front up ### 36. Easy Participant Feedback and Simple Report Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Rita W. | Program Coordintor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** It’s easy for participants to respond and provide feedback. I also like how simple it is to create reports. **What do you dislike about SurveyMonkey?** Hmm, the way we have to share with the team, it should be automatic so we don’t have to keep adding them to the documents. **What problems is SurveyMonkey solving and how is that benefiting you?** Easy collection of data ### 37. User-Friendly with Efficient Data Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I find SurveyMonkey very user-friendly. It's approachable for a variety of use levels, and while you don't need to do much customization, you have the option to if you want to get into it. It's easy for me to analyze the data and repeat the same surveys monthly, allowing me to track data month to month and see trends. The initial setup was also easy. **What do you dislike about SurveyMonkey?** I wish SurveyMonkey could export to a Google Sheet because my business uses Google Drive for our files. Directly exporting to a Google Sheet would save us some data entry. **What problems is SurveyMonkey solving and how is that benefiting you?** We use SurveyMonkey to assess staff engagement in programs and gather data like t-shirt sizes and lunch preferences. It simplifies data analysis, lets us repeat surveys, and helps track trends monthly. ### 38. Versatile Options for Engagement Surveys and Parent Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Monica R. | Child Development Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I like the many options available for gathering information. I love using it for staff engagement surveys and for parent feedback on programming. **What do you dislike about SurveyMonkey?** I don’t have anything I dislike about Survey Monkey. **What problems is SurveyMonkey solving and how is that benefiting you?** We struggled with getting staff feedback in a format that would be user friendly. Survey Monkey does just that. ### 39. Internal and Externa Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Gwinnett P. | Scheduling Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about SurveyMonkey?** Ability to customize surveys and apply logic. **What do you dislike about SurveyMonkey?** There is nothing I dislike at this time. **What problems is SurveyMonkey solving and how is that benefiting you?** It's helping us hear from our patients as well as employees. Determine what is most important to them and how we can better serve them. ### 40. SurveyMonkey Makes Form Creation Easy with Helpful Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Missy D. | Events and Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** SurveyMonkey makes it easy to generate the forms and the data analytics are very helpful. **What do you dislike about SurveyMonkey?** I don't really have any downsides to using Survey Monkey. It checks all the boxes for what we need. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey provides an easy way to get data from our members, and feedback on our events. ### 41. Efficient Survey Tool with Easy Analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Angela Batsford B. | Contract Lecturer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SurveyMonkey?** I like that SurveyMonkey has a simple interface, which makes it easy to use. I appreciate the ability to add different types of survey questions, such as multiple choice or true/false. I also really like that it sometimes pre-populates the answers for me, which saves time. I also like that I can work on the survey with teammates **What do you dislike about SurveyMonkey?** I don't like that I can only use on so many devices. I also didn't love the graphs it generated. I feel that excel creates better graphs. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me distribute surveys quickly and analyze them easily. ### 42. Reliable for Surveys, Navigation Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** I like that SurveyMonkey seems to be getting better each year. I also appreciate the easy access to a wealth of different reports in dozens of formats. **What do you dislike about SurveyMonkey?** Sometimes it's not that obvious where I need to click to quickly see things like my list of collectors, or how many email invitations were sent. The View Collectors option is a tiny icon buried high on the page; it would make sense to have that on the left toolbar or somewhere else more obvious. The initial setup was a bit fiddly, not that instinctive and a bit cumbersome. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for getting anonymous feedback from a team which spans several continents. I appreciate the easy access to a wealth of different reports in dozens of formats. ### 43. Highly Customizable, Great for Student Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** I like the ability to filter out, or target certain questions, which is helpful for reaching different students in various classes. I also appreciate the flexibility in form responses, allowing them to be either numeric or set to a certain length, which offers diverse options for students to respond. Additionally, I enjoy how SurveyMonkey displays on mobile devices. The customization options on the back end are great, and the initial setup was very easy. **What do you dislike about SurveyMonkey?** I don't really know of anything that SurveyMonkey does that I don't like. I do wish that images could be integrated better so that I could provide visuals in a better format. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for complex decision-making and it provides concise information, which I can easily download and edit. ### 44. Intuitive, Clean UI with Easy-to-Download Results in Multiple Formats **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** Intuitive UI/UX. Layout is clean, results are easy to access, read, download. Appreciate the different formats to download data/results. **What do you dislike about SurveyMonkey?** There is nothing in particular at this time that I do not like. There may be functionalities, or lack there of, that may be revealed, but at this time. **What problems is SurveyMonkey solving and how is that benefiting you?** We wanted to get a better understanding of our industry and the thoughts and perspectives of decision makers and influencers. We partnered with an industry publication to reach our audience, but needed a clean way to collect the information. ### 45. Easy, Template-Rich Surveys with Powerful Logic, Analytics, and Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** DIP NILESH S. | Operations & Inventory Coordinator (Supply Chain / Warehouse Operations), Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about SurveyMonkey?** Very easy to use You can create a survey in minutes with drag-and-drop tools. Lots of ready-made templates for common use cases (customer feedback, employee engagement, market research, etc.). 2. Strong question & logic features Many question types (multiple choice, ranking, matrix, open text). Advanced options like skip logic and branching so respondents only see relevant questions. 3. Built-in analytics Automatically generates charts and summaries. Lets you filter results, compare groups, and export data to tools like Excel or SPSS. 4. Flexible distribution Share surveys via link, email, QR code, or embed on websites. Works well on both desktop and mobile devices. 5. Integrations Connects with tools like Salesforce, Slack, and Microsoft Teams to bring feedback directly into workflows. **What do you dislike about SurveyMonkey?** One drawback of SurveyMonkey is that many useful features are locked behind paid plans. While the free version is good for basic surveys, limitations on the number of questions, responses, and advanced analytics can make it restrictive for more in-depth research. Another downside is that pricing can feel relatively high compared with some newer survey tools, especially for small teams or individuals who only need occasional surveys. Some users also find that exporting or customizing reports is less flexible than they would like. Overall, while SurveyMonkey is powerful and easy to use, the cost and feature limits on lower tiers can be a barrier for users who want more advanced functionality without upgrading to a premium plan. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me solve the challenge of quickly collecting and analysing feedback from a large group of people. It’s straightforward to create surveys, share them with the right audience, and then turn the responses into clear, usable insights. Overall, it saves me time and supports more informed, data-driven decision-making. ### 46. Survey says? **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle "Mitchie" C. | Cake and Sugar Artist, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2017 **What do you like best about SurveyMonkey?** Easy to navigate and set up. Results are great. **What do you dislike about SurveyMonkey?** What everyone does, paying for premium use. **Recommendations to others considering SurveyMonkey:** We can't read minds, unless we're some type of medium, can we? Collecting info can often be a daunting task for a business owner, but we need to know...am I giving my customer everything they want and need? I have learned more from completed surveys, perhaps it's the anonymity for a customer (that they know of), they speak more freely and answer questions. If you have 10 or less questions that need answers, you'll be fine with the basic plan. If you are looking for market research panels, unlimited responses, benchmarks, exported data, customization then my recommendation is the Advantage plan. Overall, you'll likely find everything you need with basic and it comes with survey analysis. It's really all I need, I try to create surveys quarterly, it keeps my crowd engaged and let's me know if I'm headed in the right direction. No monkey business, you'll like that! **What problems is SurveyMonkey solving and how is that benefiting you?** Surveymonkey helps me clarify with my clientele and their needs overall. ### 47. Survey Monkey Makes Survey Results Easy to Tally **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah H. | Dirctor of Student Support Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** The way Survey Monkey tallies each of the answers to the survey. **What do you dislike about SurveyMonkey?** It cannot be used by my whole team with one subscription. **What problems is SurveyMonkey solving and how is that benefiting you?** It is collecting essential information and tallying it in one place. It helps save time if it has to be done by hand. ### 48. Robust Integrations and Advanced Logic Elevate Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Aliyu H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2026 **What do you like best about SurveyMonkey?** I love that SurveyMonkey plays very well with others with over 200 native integrations like Slack, Microsoft Teams, Salesforce, and Zapier. This allows me to trigger an alert the second a 'dissatisfied' response comes in, which means my team can react immediately instead of waiting for a weekly report. The integration with Salesforce is especially valuable because it allows survey data to be mapped directly to customer profiles, helping in tracking customer satisfaction trends over time and enabling sales teams to have more informed conversations based on recent feedback. The advanced logic in SurveyMonkey offers more complex skip logic and branching than basic free tools. Additionally, it provides much deeper reporting and filtering tools when dealing with hundreds of responses. The initial setup was also very easy. **What do you dislike about SurveyMonkey?** Response Caps: On the free version, you might collect 100 responses but only be allowed to see 25-40 of them unless you upgrade. Viewable Response Cap: You can typically collect unlimited responses, but you can only view or access 40 responses per survey. Any data beyond that is 'locked' behind a paywall. Question Limit: You are restricted to 10 questions per survey. No Data Export: You cannot download your data to Excel, CSV, or PDF. You can only view it in the SurveyMonkey dashboard. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for internal data collection and standardizing compliance reporting. Its easy integrations and advanced logic features improve our data analysis and make setup very easy. ### 49. Effortless Survey Creation with Seamless User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** I mostly like SurveyMonkey because it's very easy to navigate and create new surveys. I appreciate the availability of different formats that can be created and shared with our clients, making the process smoother. The features help me navigate easier and faster, allowing the creation of surveys more efficiently, and I can even copy and paste from previous surveys. The initial setup was pretty straightforward, with a step-by-step process that made it easy and very helpful to get started. **What do you dislike about SurveyMonkey?** There is nothing at this point that I dislike. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me get feedback from course participants and track their learning. I switched from Google Forms to SurveyMonkey because of its flexibility and centralized data management, which aids in research and revisiting received information. ### 50. Claude Connector Streamlined Our Survey Publication **Rating:** 5.0/5.0 stars **Reviewed by:** Cassidy L. | Growth marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** The Claude connector has really helped streamline our survey publication process, making it smoother and more efficient overall. **What do you dislike about SurveyMonkey?** Parsing out individual response data can be a bit annoying and time-consuming. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me survey our audience and gather feedback, which I then use to create industry insights and reports. ## SurveyMonkey Discussions - [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) - 3 comments, 2 upvotes - [SMS Surveys](https://www.g2.com/discussions/32420-sms-surveys) - 1 comment, 2 upvotes - [Why was survey monkey not paying any rewards to customers ?](https://www.g2.com/discussions/32078-why-was-survey-monkey-not-paying-any-rewards-to-customers) - 3 comments, 2 upvotes - [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) - 9 comments, 2 upvotes - [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) - 5 comments, 2 upvotes - [View SurveyMonkey pricing details and edition comparison](https://www.g2.com/products/surveymonkey/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+00%3A46%3A39+-0500&secure%5Bsession_id%5D=398de31c-e5ac-42ab-86e7-adc7c6229079&secure%5Btoken%5D=34e55124683d3263cc11053795f589067dbaffd17ec737c8b103f99f76a19480&format=llm_user) ## SurveyMonkey Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Arlo Training Management Software](https://www.g2.com/products/arlo-training-management-software/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [AutomationEdge](https://www.g2.com/products/automationedge/reviews) - [BenchPrep HR Learning System](https://www.g2.com/products/benchprep-hr-learning-system/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews) - [Coassemble](https://www.g2.com/products/coassemble/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Facebook Groups](https://www.g2.com/products/facebook-groups/reviews) - [Fivetran](https://www.g2.com/products/fivetran/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Grammarly](https://www.g2.com/products/grammarly/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [IBM SPSS Statistics](https://www.g2.com/products/ibm-spss-statistics/reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kartra](https://www.g2.com/products/kartra/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [LinkedIn Groups](https://www.g2.com/products/linkedin-groups/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [Posit Team](https://www.g2.com/products/posit-team/reviews) - [Power BI Solutions](https://www.g2.com/products/power-bi-solutions/reviews) - [Remind](https://www.g2.com/products/remind/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Tango](https://www.g2.com/products/blackhawk-network-tango/reviews) - [TeamBoard for Monday.com](https://www.g2.com/products/teamboard-for-monday-com/reviews) - [Tessitura](https://www.g2.com/products/tessitura/reviews) - [Thought Industries](https://www.g2.com/products/thought-industries/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Tremendous](https://www.g2.com/products/tremendous/reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [WordFly](https://www.g2.com/products/wordfly/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Analytics](https://www.g2.com/products/zoom-analytics/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## SurveyMonkey Features **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Survey Design - Consumer Insights Platforms** - Multi-Use Methodologies - Industry & Locale Adaptability - Behavioral & Adaptive Logic Guidance - Self-Serve Survey Builder - AI Smart Probes **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Audience Access - Consumer Insights Platforms** - Flexible Audience Options - Customer Data Upload - Consumer Panels **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Data Collection - Consumer Insights Platforms** - Rapid Research - Quality Assurance - Mobile / Mixed Mode **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Analytics - Consumer Insights Platforms** - AI-Powered Insights - Qualitative Research Support - Benchmarking & Norms **Collaboration - Consumer Insights Platforms** - Dashboards & Embedded Integrations - Embeddable Reports - Shared Workspaces ## Top SurveyMonkey Alternatives - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,024 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,078 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews)